Called to repair an emergency sewer clog. Bob was timely, knowledgeable and reasonably priced…read more Would definitely recommend Sparks Plumbing.

Good assessment of job. Good work. No extending time making the thing longer than it needs to be…read more Good communication. Good price

Greg and his team did a wonderful job repairing damage from flooding caused by the city. They did…read moremore than plumbing; they installed new flooring, replaced insulation, drywall, and more. Greg also went out of his way to come back weeks later (after the temps warmed up) to safely make repairs. I was impressed with his knowledge of the old boiler and radiators. Truslow was great to work. I will be calling them again for future needs.

Had Greg and his crew come out to do a small bathroom remodel for me and they were amazing. Hit the…read morenail on the head with estimate and time. They were super professional and easy to get along with. High quality of work and respectful. I would use them again and would def recommend for any of your needs.

The trap under my bathtub was leaking. Jerry did a great job fixing the leak. It looks so much…read morebetter! I highly recommend Jerry he goes above and beyond. A+

This is a copy of the complaint I just filed with the Better Business Bureau. It says it all. I…read morepray I get some resolution to this. My tub faucet has been streaming water for two days. They would have come back today to fix it, but "the boss" made it clear that it was not going to be just a simple repair or replacement of the faucet. He knew I had more complex issues with the pipes, which were going to cost me. My point is that I paid them a lot to fix my bathroom and kitchen sink (which have, so far, been fine) and my bathtub faucet. That is all I wanted them to come fix, and I don't think that should have cost me more. He also suggested it could be a bad faucet from Lowe's that could be replaced under warranty. I felt he was implying that it would be my responsibility to return it to Lowe's. I informed him that was incorrect. Mark, the plumber, bought it, and it should be his responsibility to return it and replace it. For the $1000 I paid them for those three jobs just a week ago, making it right would really be the "5 star" thing to do. Instead, I, the unhappy customer, was yelled at! I am extremely upset about this situation. My Complaint to the BBB: "I had a serious plumbing issue last week and looked online for a plumber, hoping I could get someone to come the next day. The first website I found was Mountaineer Plumbing, which has a 24 hour hotline. The person who answered the phone told me a plumber would call me back soon. A guy named Mark called and made an appointment to come the next day. He couldn't find my address on GPS, so I offered to meet him in the nearest town. He had a helper with him named Ivan. After briefly looking at the three issues I needed repaired, Mark announced that it would be $1000. Though I couldn't afford the price, I was desperate and agreed to pay that amount. During the day of work, the men went to Lowe's for parts twice, the second time because they bought the wrong faucet for the bathtub. While they were there, Ivan asked me out, which I was shocked by and found very inappropriate. Mark repaired the three areas of plumbing and left after several hours of work. He texted me later to say I could call him if I needed anything else. Just a few days later, the tub faucet started leaking again. I called Mark and he made an appointment to come yesterday to repair it. They never showed up, so I called him this morning. He said his boss needed to speak with me. Another man called me shortly after to explain that fixing it was going to cost me more. I suggested that the price was already excessive and that I had been scammed. He became angry and verbally abusive. He yelled at me that his company doesn't scam anyone and that they are a 5 star company with great reviews. I stated that I feel the price was excessive for the work that was done and that now needs repaired already. I requested that he send someone just to fix the faucet and nothing else. He stated it could be a warranty on the faucet and made an appointment to come. Then, he asked me to meet them again, because Mark is not good with finding people's houses! He also stated that he knew I would have to pay more to get more done. Very wrong!"

I had problems with my sewer lines. They kept blocking and I had water backing up in my tub and…read moreshower. I called Maxwell and Keyser. They sent two men here. The first thing I was told was that he would not go under my house. That is where my sewer lines run. They worked a while than had to go back and get a machine because the one they brought was burned up. They were gone 40 minutes. They came back and hooked up the machine to clean my lines. They had to leave again for supplies. Said they would give me a 30 minute credit. They arrived about 1:45 and left at 6:00 pm. That is 4 and 1/2 hours. When I went to pay the bill they charged me for 4and 1/2 hours. I asked about the 30 minute credit and they said that gave it to me. I was charged by the hour and charged $150 for the use of the machine. After paying $662 I am still having problems. No use to call them back if they won't go under house.

Quality of work done, value of work done, service requested, honesty, pricing. Truly Professionals.read more

This business is great. Family owned which shows in pride of work. Always fast, efficient and very…read morefairly priced.

I am very happy with the work JW did for me this week. He brought his excavator and located and…read moreemptied my tank. He also replaced all of the drain pipes coming from my bathroom and connecting to the sewer line. He had all the right parts and tools to complete the job perfectly with no leaks. He and his assistant were on time and did a professional job. They cleaned up the job site well when finished. The price I paid was fair and reasonable. I highly recommend JW Plumbing and Septic Relief.

Jerry definitely knows his trade, and is efficient andbworks hard, but his language is about as…read morefilthy as is the septic tank he empties. If he would watch his language better this would have been a 5-star rating.

They responded to my need quickly, showed up when they were supposed to and fixed the job for a…read morefair rate while letting me know the cost before completion.

Have enlisted their services twice in the past year, all projects were completed in a timely and…read morethorough manner, thank you!

I called 4 times in the past two days and have yet to have a call returned. Friday at 4pm and 7pm,…read moreand the Saturday at 9am and noon. I'm very frustrated, especially since my information was supposedly passed onto the owner.

From the owner: JH Holt Plumbing and Heating provides services for plumbing and heating in Beckley, WV, and…read moresurrounding areas. Our technicians also perform repairs and installations of heat pumps, furnaces, and boilers. Our skilled plumbing and heating technicians use quality equipment from brands like American Standard and Goodman. We install and repair air and water filtration, backflow preventers, and more.