8/31 checked online for options for my 6 year old daughter who's crying from ear pain. I see this…read moreplace is open on their website and closes at 5pm. Says no appointment needed, they take walk in. We drive for 18 min to get there at 4:37 for the receptionist to tell me they take their last appointment at 4:30. Nowhere is it posted online that way. Just a small white line on the window of the building that the receptionist argued with me on. So she refused to let us be seen. There was another person who walked in same time as us that also got turned away. They need to update their hours, website and hire more caring and compassionate people.

Showed up at this place at 5:15 PM on Sunday and they post they are open till 6:00 Pm and take…read morepatients till up to 30 minutes before. She told me they closed up early. This is terrible. I could barely drive myself to this location having suffered heat exhaustion and now I was having to continue to drive to the hospital which I was trying to avoid. She said the provider had to leave early I'm guessing maybe he wanted to catch the sunset on his boat but I will not ever visit this establishment again very very unprofessional they couldn't even post something on the door so I sat knocking because I could see the woman inside. If you're going to operate a business such as an urgent care and you're going to have posted hours you should operate a business during the hours and have secondary provider if you are unable to operate this business during the hours you post. Shame on you

I have vertigo and I explain to the female doctor what was going on and she listen and walk me…read morethrough the steps care about her patient andd the nurse that cleaned my ear was so very nice to it was a follow up from the emergency room and the doctor did more for me then them er I be damn sure I come back to her very professional both her and the nurse

Professionalism, Friendly, Medical Office Etiquette and Timely visits. I'm from the Philadelphia,…read morePA suburbs where the medical industry and its staff are top notch. Residents expect and usually get the best there. I learned to not expect that in Okaloosa County, FL. But Gulf Coast Immediate Care ALWAYS services nearly as close to the best care that I've received in the great Northeast. I had to visit 4 times over 2.5 yrs. They no longer have weekend hours, however. So if you like this place, plan well for weekday walk-ins before 4PM now. I also recommend HCA Florida Fort Walton-Destin Hospital Emergency over Ascension Sacred Heart Hospital Emerald Coast for reasons of accuracy and attention to detail. Although both had friendly staff.

I was met by helpful people who cared. It was 0600 and I was in pain! The care began with triage…read more I was, then led to an area to be evaluated. The area was very clean with a tv to watch. The Nurses were very knowledgeable and thoughtful! I cut my right thumb at the mid-joint area and was afraid I may had done damage. It was a freak accident at a beauty salon. The was a metal plate at the end of each arm and I grabbed it; boom big cut! Tetanus shot was given, and RX. ARNP Joan was professional and reassured me I would be fine! So, I left feeling much better. I'm really glad they were there!

On 5/17/26, my friend was brought into the ER for an attempted suicide and was immediately placed…read morein the elopement/high-risk ward. What followed was one of the most disorganized and unprofessional hospital experiences I have ever witnessed. For someone considered "high risk," he was never properly dressed out. He remained in his own clothing the entire time, including jeans, a belt, sneakers with shoelaces, and a regular shirt. That alone seemed completely inconsistent with the level of risk they claimed he posed. His first nurse was cold, dismissive, and rude from the beginning. My friend admittedly was not in the best mood, but the attitude and lack of compassion from a medical professional was unnecessary and inappropriate. Poison Control had ordered blood testing every two hours initially, then every three hours. After the first test, we were told his levels were trending down, which was supposedly good news. Yet a few hours later, a man entered the room without introducing himself and abruptly informed my friend he was "not leaving," his levels were "high," and he was at risk of ICU admission. No explanation. No bedside manner. No consistency with what we had previously been told. Despite supposedly being "high risk" and possibly ICU-bound, his monitors sat disconnected from around 7 PM until discharge. Vitals were not being consistently checked. He was barely physically assessed and instead was simply watched on a camera monitor. I know this because I was allowed to stay with him the entire time. Then came the night shift nurse, Ariel. She was rude, condescending, visibly irritated to be there, and openly dismissive toward both of us. She threatened delays in treatment and care and repeatedly responded to basic patient questions with "I don't know" or "that's not my job." At one point, when I politely asked if a doctor would still see him that late at night and whether they were done drawing blood, she snapped at me and accused me of "flipping out" on her, despite the fact I never raised my voice and intentionally remained calm because of her previous attitude. Around this same time, the elderly man in the room next door repeatedly yelled that he was wet and soiled, and the night staff never checked on him while we were awake. It was heartbreaking and honestly disturbing. At approximately 3 AM, Ariel casually informed us my friend had apparently been medically cleared since 11 PM. Neither of us had been told this for four hours. We then continued waiting. And waiting. By 5 AM, still no doctor. 6 AM, still no doctor. Shift change came and went. The morning nurse was the first staff member who treated us like actual human beings. When we explained that we had still never seen a physician and described the issues overnight, she did not seem remotely surprised. 8 AM: nothing. 9 AM: nothing. He was finally offered breakfast despite having received almost nothing prior. We were eventually told we were "lucky" he was not seen by another psych doctor because apparently that doctor "only sees patients he has already decided to admit." That statement alone was alarming. Finally, around 10:00 to 10:30 AM, a psychiatric doctor arrived. He was professional, kind, respectful, and actually demonstrated bedside manner. He informed my friend he would be discharged and said it would not take long. We still remained there another 2 to 3 hours before discharge actually happened. The room itself was filthy the entire stay. There were random caps and trash on the floor that did not belong to anything used for my friend's care, along with crushed crackers and debris. No blankets. No pillows. Yet somehow he was still allowed to wear all of his own clothing and belongings in a supposedly high-risk psychiatric setting. I understand emergency rooms are busy and healthcare workers are under pressure. But there is a difference between being overwhelmed and providing negligent, dismissive, and disorganized care. Neither I nor my friend would willingly choose HCA Florida Fort Walton-Destin Hospital again after this experience. Another major issue throughout this experience was the complete lack of communication with his emergency contact, his mother, who lives out of state. She repeatedly attempted to get updates regarding his condition and care and was either told staff "didn't know" anything or had calls abruptly ended. For a patient in a mental health crisis, the absence of basic communication and compassion toward immediate family was unacceptable and only added more stress to an already serious situation.

Great alternative when theres no appointments available on base. Service was semi quick, not too…read moresassy from the receptionist, and it was clean. The staff was extremely friendly and courteous with my sick 5 year old in town. Great referral tricare!

Terrible place. Waited over an hour just to be seen and there was hardly anyone in the waiting…read morearea. Staff was semi-personable.

I give 5 stars for Ms. Tracy C. I'm not sure her medical title but she was so welcoming,…read morecharismatic, knowledgeable, and overall amazing! I was nervous to come for my appointment because I wasn't sure what to expect but as soon as I stepped into the office I trusted her and felt at ease. I thought I would be in and out of the clinic sooner but I wasn't because Ms. Tracy took her time to understand the care I needed, ask questions when she wasn't certain, and NOT cut corners. Ms. Tracy is very good at her job and I could tell that she enjoys helping people like me. I am very satisfied with my care and I feel like Ms. Tracy deserves the world. THANK YOU x1372085!!

My past experiences with minute clinic were great, today not so much. I had an allergic reaction I…read morewanted to get checked out before trying to attempt to make an appointment at white Wilson because I knew they would take forever to make an appt with. However, the PA or NP was extremely rude first thing she said "well don't you have an eye doctor?". Clearly if I had an eye doctor for an allergic reaction I've had one time, which would be in the past 24 hours, I would have gone there and not to the minute clinic. After waiting until after 10 am and getting there at 8:30 when they opened, I decided to just leave and go else where. I miss the previous male PA that was there before, he was a much better fit. Cant say I'll be back or recommend this location to anyone.

If a patient is 30-60 minutes late for their appointment, it is likely that they would have to…read morereschedule or wait until there is an opening in the doctor's schedule. It is important for both patients and doctors to respect each other's time and try to be punctual for appointments. Here, the doctor is routinely late, 30-60 minutes after your appointment time. I had to leave for another appointment, which I told the nurse as we walked back to the room, after waiting 35 minutes after my scheduled time, Dr. Chrstopher Paulson has charged me a $25 no show fee, I was there, YOU WERE NOT! You should pay me. Our family will NOT be going there again.

Possibly the worst service I have ever had. Wait times of 1 1/2 hrs are not uncommon. Front desk…read moreand clerical in general incredibly inefficient and rude. Just got a very rude lady from their office claiming I owe them $25 for a "no show" appointment. I never had an appointment they claim. Do yourself a big favor and find a different clinic. Look at the other reviews people have left if you don't believe mine is accurate.

Probably the worst hospital locally. Had to sit in the ER for over two hours before being seen. The…read moreemployees spent most of their time laughing and joking with each other before they attended to any of the patients in there.

I have seen doctors on base here at Eglin for over 20 years. I have had 2 Total Knee Replacements…read more I get my annual Mammograms and I've had multiple visits to the ER over the years. I have always been happy with the care I've received. I feel like I receive better care than off base. I'd recommend Eglin AFB Medical clinic and hospital to anyone who I is a base i.d. holder!

I have been a patient of Dr. Reed Harned since 2001. He has been consistently professional, caring,…read moreknowledgeable, friendly, approachable and patient oriented. He sets the bar extremely high for all the physicians I had encountered (both military and civilian).

Everyone at the office is nice and professional and the rooms are clean. However, the wait time…read morefor an appointment is at least an hour, sometimes more. In fact, I made my last appointment for the first one of the day, but I still waited at least 1 1/2 hours! She seems thorough, but her office also bills me for my co-pay each time I call to get a script renewed. Moreover for my yearly medicare exam, she ordered blood work, but only to check for Vitamin D deficiency!? Having said all this, if the wait time was reasonable, I would stay, but I am now searching for someone new,

I have no complaints whatsoever about Dr Erica Saintilus,however, the staff there is incredibly…read moreincompetent. My surgeon faxed over a form for their office to sign about two months prior to my surgery. They've tried numerous times to get the doctor to sign it and fax and or email it back to my surgeon. I personally have called four times to get it done, each time I called, they said they would take care of it. Never got done. Now my surgery is tomorrow. I still don't have the form to give my surgeon to go ahead for my surgery. Unbelievable!