Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Pros - quick response. Came out the next day. Had it fixed in about 30 min…read more Con - expensive minimum charge $160 not told to me in advance. I probably would have called around if I had known that.

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

The owner service tech was prompt, friendly, professional and knowledgeable, and even pointed out…read more mistakes that were done by the last technician who serviced my washer. Pricing is competitive. I recommend you give them a call for your appliance repair services.

Very professional, personable and reasonable. Repaired our Maytag washer quickly. He saved us from…read morehaving to replace it. Thank you Arny!

I was referred to Arnie to fix my leaking washer and he did a great job! I called him first thing…read morein the morning and he made it out to my house within the next couple of hours! He fixed the problem and even helped level my new washer and tripped check that the problem wasn't happening anymore! I thought I was going to have to get a new dryer and he saved the day! If you are looking for some urgent assistance Arnie is your guy. 10/10 recommend!

We have used AAR many times over the years. Jimmy Chavarria, who came out today, was another…read moreprofessional and quality technician. We will continue using AAR because all of their technician, like Jimmy, have been reliable, honest, and give great advice.

My Samsung fridge was cold and totally quiet. Action Appliance said they could send someone…read moreexpert in my particular brand named Brian for a miniumum $139 [plus tax] just for checking (even if he did nothing else). Brian came by 4 hours later. He took a few continuity and voltage readings and told me it was a 50% chance it was the controller board and 50% chance it was the compressor, and that a controller board would cost $700 to $800. I told him I would rather just buy a new refrigerator. He collected his fee and left. I proceeded to order a new controller board that I found online for $89 plus tax and shipping, assuming I could install it myself. I have not received the controller board, so I don't know whether my foray into refrigerator repair has been a total boondoggle or not. I will buy a new fridge if I have to.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

The hype is all true. Arrived on time, no nonsense, competent and quick! Fixed our washer in less…read morethan an hour, purrs like new. Will use again!

Marathon did an excellent job in repairing my refrigerator that quit on me suddenly. The technician…read morecame out the same day that I called and quickly assessed the problem. He ordered parts immediately and returned a few days later to perform the work and get me up and running again. The technician was prompt, professional, extremely knowledgeable and really nice. I also know that he was honest because my brother has his license in refrigeration repair back east and I consulted with my brother about the work and costs. This is the second time that I have used Marathon Appliance and I will definitely use them again in the future. They go the distance!

I normally do not post negative reviews but I'm so upset about how I was just treated by, John, the…read moreowner of Marathon, I have to post this. I actually kicked him out of my house within one minute of him arriving which I NEVER have done for a service person before. I needed our dryer repaired because heating element was no longer working. My husband had removed the front cover of the dryer to replace the thermal fuse to see if that would fix the problem. When it did not, we called marathon to come out for a diagnostic call. We figured leaving the cover off would be no problem and allow for easy access. John arrived, wasn't particularly warm on the onset (seemed annoyed or stressed). As I led him to the laundry room, I acknowledged that the dryer was partially disassembled. Which honestly was a stretch because it was literally just the front cover off, no parts were undone. He immediately says "Uh, well that's a problem. I can't fix a dryer I can't diagnose." When I paused for clarity, he goes on to say (in an excessively rude and condescending tone) "I mean I'll try because I'm going to charge you the service fee anyway, but you really should have mentioned that in your scheduling. I usually charge an additional fee to put the dryer back together before servicing it." Had he said all of this in a polite tone, I would have inquired about the cost to reassemble the dryer, and then with understanding, say go ahead and do what you need to do. I wasn't trying to withhold any information, And honestly, it wasn't even really disassembled. His tone, approach, manner towards me was so incredibly rude and offensive, and frankly, I don't think he would've talked that way to my husband (or a man) like that. I simply asked him to leave my house. He promptly says " OK, Good luck" With an arrogant tone and then proceeds to walk out of my house and slam the door. Clearly, he doesn't need the business. Ladies, if you want to be treated with respect - AVOID!!

They have decent pricing on their machines but will absolutely nickel and dime you on any service…read morefor the machines even when under warranty. They will bounce you around and not respond. Finally, they will act like they are doing you some sort of huge favor for fixing machines they no longer service that they not only sold you but recommended you buy over other manufacturers. And not tier two or three or private label brands. Tier One brands. What kind of service company doesn't work on Maytag/Whirlpool. What a joke. Do not purchase from them ever. For years, I have tried to work with local vendors over internet/amazon types. Unfortunately, TCCL does not seem to care or understand that in a price competitive market, LOCAL customer service can make all the difference to small business owners. Thank you for making the choice to simply buy things on the internet that much easier.

Bought 3 Maytag commercial washing machines from this company. In the three years I've owned them…read morethey've broken down so many times that the sum total of the repair bills could have bought three new machines....and that was only labor charges as the parts were covered under warranty!!! One machine died on December 4th and it was determined that the transmission need to be replaced. The part finally arrived and was installed on February 22nd. That left me with a machine making zero money for two and a half months. The bill for labor (two trips) was $346.41. Evidently it takes two hours to replace a transmission at $90 an hour. The machine died again the very next day! I threw it away and bought a Whirlpool.

John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!

I waited all day for any kind of phone call to let them know that they were running behind or they…read morehad another emergency that they had to get to so they didn't show up until almost 930 at night backing on my washer when they were finished and bent it all up so I have tried to call them several times with no avail so I definitely wouldn't recommend

Operating now as Dallas Dual Dynamics. they did not resolve the problem and then charged more than…read morewas quoted. An employee took property from my house without permission while they were there. Owner has been unresponsive when I try to contact him.