This credit union has treated me with utmost pleasure, i have been greeted every time i walk in the…read moredoor. My experience there has been wonderful, the staff are very helpful and knowledgeable as well. Overall great place to bank and highly recommend.

They give great customer service Everytime I have went very friendly…read moreI am glad to be one of their customers because I trust them with my money

I have never in my 45 years of business worked with such an incompetent bank. They act as though…read morethey have never processed a loan before. They continually harassed me for more and more information almost on a daily basis. Total confusion. Then they told me my account was overdue when they had never billed me for the payments. This has been so frustrating and disappointing! Please look elsewhere for a better loan experience.

Excellent customer service. All their staff is great to work with! I highly recommend this bank for…read moreall your business needs. Marian Lavagnino is great to work with along with her team.

I have been with Bank of the Sierra for years in Pismo Beach, Branch 33. I have always had very…read moregood service with the tellers and the other staff. I feel as though I am still banking with a small institution with personal service unlike Bank of America in which no one knows you. I highly suggest this bank if you would like to be known on a personal level and receive wonderful customer service.

Very rude personnel...every single interaction. I would normally recommend a community bank, & not…read morea corp. in this case, I will be returning to my old bank, & sad to say I've had a terrible experience. Save your mental health, & avoid this Mickey Mouse bank, if you have other options, I recommend to use.

Seriously the best banking experience I've had. As a small business owner, I have never felt as…read moresupported by a financial institution as I've felt during my short time at CWB. Everyone who works there is so incredibly friendly and professional. If you're looking for a different way of banking, definitely check out Community West Bank!

We are fortunate and Blessed to have met Katelyn Reinacher, AAA Full Service Travel Agent, who…read morebooked a fabulous Italian European journey for us. Our first trip to Italy and it was magical. Katelyn tailored our vacation based on our wants, needs, and budget. All whilst listening to us the client. Our Journey began in Firenze (Florence) 6 days, onto Rome (the Eternal City) 7 days, ending in Ravello Amalfi Coast Katelyn will do the same for you!

We have been AAA members for 35+ years and needed to have an Advanced Directive notarized and…read moredecided to go to the Santa Maria location for a Notary with no appointment. While living in Bakersfield CA appointments were necessary and San Luis Obispo suggests appointments be made and usually there is a wait. Since we were in the Santa Maria area, we gave it a try and were so glad we were assisted by Casey Meza, Branch Member Specialist. Casey is a class act! Right from the start Cassy was approachable ,professional, knowledgeable and helpful. What a great experience being helped by this great Notary.

Rachel was the one that helped close escrow and she put in the wrong account number not by one…read morenumber but 3 and it took her all day to call and let me know about the mistake....horrible customer service and obvious lack of attention to detail...

Not impressed. In fact, I am not really happy with how we were treated when we came into the…read moreoffice. As far as staying up on the emails, they did a good job. Almost everything was accurate on all the paperwork, although a family members name was spelled correctly on a page and on that same page a few lines down the same name spelled incorrectly. Attention to detail? I had sent an email to Jennifer Gutierrez our Escrow Officer asking if I could come in and sit down with her to review some documents and make sure they were filled out correctly. Saving us both time and money. She said it wasn't a problem and I showed up exactly when she told me to. Not sure what happened, but when I showed up, she said, what can I help you with? She acted as if I was wasting her time, and I felt like I had done something wrong. We were treated like an inconvenience when we came in for our final document signing, in fact they missed our appointment time by 45 minutes. They didn't say anything to us and no apologies. When my wife and I went in to sign documents, some paperwork got missed that they should have sent to me at least a month prior to when we were there. Then they told us if we didn't get it signed immediately it would delay our closing date. The person signing is in Los Angeles... Maybe it wouldn't have been an issue if they had provided it in a timely manner. Overall, not very customer friendly or efficient. If neither one of those things are important when it comes to something so important as Escrow, then I guess they are okay. (Yelp LA Challenge #59 of 100)

I don't know exactly what the other reviewer is not satisfied about, but I have worked with a lot…read moreof financial advisors throughout the years and David is the best I have dealt with. Great communicator and gives advice even when it doesn't profit him.

I'm not completely satisfied, but im not completely disatisfied. Jessica fetcho and Trinity,…read morehowever, are very nice ladies and have excellent customer service.

BEWARE! Read the contracts. I have had auto insurance with…read more20th/21st Century (Now Farmers) since the 90s, and they kept things simple and organized with 2 payments per year, but an employer asked to add an additional insured on a vehicle, so I called 21st Century, and was transferred on the same phone call to another department which answered as Farmers. Then I was channeled to this agent in Santa Maria who quoted a high premium, but talked me into adding home insurance, to lower the rate and with promises that were not real, according to my attorney. They sent me many things to sign, and one actually conflicted with another, so an attorney advised me to cross out lines and the agent actually agreed to modify it. I have other policies with State Farm and Liberty, and never had such confusing contracts. However they double charged me for the auto insurance, and had me pay a handful of various payments, but then said that a payment did not go through, and that I was late to pay, and later canceled me. It never got sorted out, apparently went to collections and damaged my near perfect credit. 21st could not explain, other than Farmers gets certain policies. Farmers did not clarify or respond to my letters. If you have 21st Century for auto, make sure a Farmers agent is not involved, and use other companies for other insurance.

Erica continues to impress me with her thorough follow up. She is one of the hardest working, post…read moreprofessional insurance agents I have ever worked with. She is her knowledgeable and I truly feel like she's looking out for her clients and customers best interest. That's a very rare quality in an insurance professional. I'm so happy I found her.