This credit union has treated me with utmost pleasure, i have been greeted every time i walk in the…read moredoor. My experience there has been wonderful, the staff are very helpful and knowledgeable as well. Overall great place to bank and highly recommend.

They give great customer service Everytime I have went very friendly…read moreI am glad to be one of their customers because I trust them with my money

As a realtor, I have the opportunity to interact with various financial professionals, and my…read moreexperience with SESLOC, especially with Isaura Moran, has been nothing short of outstanding. Isaura, a loan officer at SESLOC, has been a pivotal figure in facilitating a smooth loan process for my client. Her professionalism is exemplary. Her deep knowledge of the loan process, combined with her ability to clearly communicate complex financial information, made the entire process transparent and easy to navigate for both myself and my client. What sets Isaura apart is her ability to personalize the service. She was not just another loan officer; she was a partner in the process, ensuring that all the financial aspects were in perfect alignment with my client's needs and circumstances. Her patience and willingness to go the extra mile in answering our queries and providing tailored advice were immensely appreciated. Her friendly approach and dedication to her work reflect greatly on SESLOC's commitment to customer service and professional excellence. Working with her has been a seamless and positive experience, transforming what is often a stressful journey into a smooth and successful transaction. I highly recommend SESLOC, particularly Isaura Moran, to anyone in the real estate market, whether they are buying their first home or are seasoned investors. Her expertise, coupled with her client-centered approach, is a true asset to any real estate transaction. Thank you, Isaura and SESLOC, for your exceptional service and for playing such a crucial role in my client's successful home buying journey!

today, my experience was past professional with teller Adriana. She asked way too much personal…read moreinformation and took way too long at the teller. I have reported this, but I have not yet heard back from Sesloc. I find this prying into personal information a not making a conversation, but distrust worthy. it should not take 10 minutes to make a withdrawal. Maybe it was 20 minutes. Plus this worker was sick. She should not have been at work at all. She also tried to force cashiers checks on me and that's not what I asked for. Since no one has called me back still I would like someone to call me back. After this review, you definitely know who I am.

I have been banking with Community Bank of Santa Maria for well over 15 years. This is by far the…read morebest bank anywhere on the Central Coast. I have never had a single issue on any of my accounts in that entire time. Recently I applied for a PPP Loan. Applied on Monday and by Wednesday the same week, the money was in my account. I know people that took over 4 weeks to complete the same process they did in 48 hours. This was above and beyond service. If your tired of what little the big banks have to offer, open up your accounts with a locally owned and operated bank.

Great Bank! The customer service along with easy to use technology makes banking an enjoyable…read moreexperience.

Sherri, Great…read morereview!. I joined them in Santa Maria when it was Heritage Oaks Bank. I was looking for a local bank to support so I opened a business account with them. They were really GREAT, so I opened additional accounts. Then came Pacific..... Customer service went on the decline. I have since moved all but one account to other banks. My reason for moving was I needed to open a trust account some time back. Not my 1st rodeo on Trust accounts. The rep couldn't help me, so the manager was called over. WOW. Rude, disrespectful and only wanted to belittle and debate. I got up while I was being badgered, walked out, went across the street to Rabo Bank Where I have several accounts. 30 minutes later at Rabo had the trust account set up and the rep knew exactly how to do it.. THANK YOU RABO BANK

Love this bank and I now have switched all my accounts here. The tellers and management are all…read morehappy and helpful, they make you feel valued. I Highly recommend Pacific Premier Bank

I have been a member of Mechanics Bank for over 20 years and I have never had a problem. The branch…read moreon Santa Rosa street in San Luis Obispo has very friendly staff who are always efficient and nice. I lost my debit card recently and I was able to go in the bank and get a new card (immediately) with a new number to protect my checking account from fraud. They put my mind at ease, knowing they were taking care of things. I

If I could give mechanics bank branches in San Luis Obispo County a - 0 rating i would. That goes…read moreon par with all banks located in slo county. You stand in these lines foreverrrrrrr. They all work at a sloth pace at these banks. I have been trying to open up a business account when I already bank at these banks for over a week. They are all "booked out solid " Why? Takes weeks to open up a business account on a wait list?!?!! Huh???? That's insanity. It instills ZERO confidence that if I'm in a crisis and I need to get my money out of a bank it will never happen. all the banks in San Luis Obispo County have horrible customer service. Drive-throughs take 30 minutes of your time. Going into the bank's to make deposit takes even longerrrrrrrr. They have no staff AT ALL OF THE BRANCHES. Zero stars. Bank elsewhere

Bryan Crawford really helped me out. Without divulging too much information, I wanted to setup a…read moremonthly allowance for my wife and myself. Previously, this was sent by check. The Nipomo Post Office is very good at misdelivered mail. Bryan set ip a system whereby a monthly check would be automatically deposited into my bank account thereby eliminating the mail entirely.

I've dealt with a lot of companies over the years, but Schwab Retirement Services easily wins the…read moreprize for worst customer service--and not just once. It's been consistently terrible for years. When we submit instructions for them to execute--basic tasks they're paid to handle--two out of three times, they either ignore them entirely or send a vague, anonymous letter a week later telling us to call them. But here's the kicker: the so-called pension plan "customer service" reps don't even have a direct number. You're forced to call the general support line, waste their time, and then get transferred to the retirement department... who never pick up the phone. We eventually had to start including threats in our instructions just to get a response. It wasn't until we escalated to their ombudsman that they finally did what they were supposed to do in the first place. Most recently, a former employee tried to roll over their 401(k)--a straightforward process. Schwab screwed it up three separate times, mailing checks with the wrong name on them. This is after giving them written instructions, plus wasting an hour on the phone telling them exactly what to do. They've never fixed their broken systems, and it's painfully obvious they do not care about their customers, their responsibilities, or basic accountability.

Very Pleased...I have had nothing but exceptional customer service from the entire staff. When I…read moreapplied online, they called me I would say in an hour or so. I was able to gather the information they needed and took it in the next day. My initial visit to the office was my only visit to the office. It was quick, easy, and they were able to cover all the details I needed to know. The whole process was painless, and it was handled in a very professional manner. The whole staff is knowledgeable and able to help me even with my simple silly questions. If I needed to make an adjustment to my payment date or account info it's a very simple process. I have had no problems with this company. If you're like me and running out of options, their title loan is the way to go. I was offered a good deal (more than I was expecting) with a decent payment and its such a simple process. And there are no penalties for paying off early either, the interest is well interest. The sooner you pay it off the better. Im very satisfied and would recommend them to anyone.

Terrible I was helped by Arturo never again would I go here for anything. Level up your customer…read moreservice.

As a retired bank president I am very particular about the people I choose to make investments on…read moremy behalf. Furthermore, I have high expectations for customer service. Renou Korff, Financial Advisor for Edward Jones is competent , professional, and understands his clients needs. Along with Nicole De Mello, Branch Office Administrator they provide a high level of service with attention to details. I highly recommend this office to anyone looking for the best in financial services and investment advice.