My Two year old sliced his finger open on a broken water cup and nicked an artery! A plus ushered…read moreme right back when I showed up covered in blood and cleaned me and my son up and stopped the bleeding. They didn't charge me and sent me on to the hospital. These guys are the real deal.

Staff and the doctor were very nice. But they miscoded services performed,…read moreie. annual health checkup and a flu shot that are paid 100% by my insurance. I called my insurance about it and this A+ promised to correct the situation. That was almost a year ago. Till this day nothing happened!!! Visit was in October 2020 and now is July 2021. Needless to say they did not hesitate to bill me over $400 which I had to pay because I don't have time for lawyers and I'm sure if I did not pay, the case would go to collections. Good job A+.

"Are we going to play 20 questions?" Was the first thing out of the receptionist. My girlfriend and…read moreI went in because she was feeling ill and was in somewhat of a haze. When she wasn't sure of something the receptionist became even more rude and said we needed to go elsewhere. Don't go here. They deserve a 0/5.

Very rude, long waits, and they only want patients that are easily checked. The office manager is…read morevery rude and I will never use them again. I have never been treated so badly by any medical facility as I was when I visited this place. The doctor was very nice but the rest of the employees were very rude. And the office manager was a Covid freak. She even wore a mask when she went outside to bring a document to my vehicle.

Aspen quick care has wonderful, quality care. The doctors…read moreI have seen, actually listen!! I leave, feeling heard and and the issue taken care of.

Complete idiots!! They have no idea what they are talking about. Long waits! Staff is more…read moreinterested in gossiping and talking in the hallway.

Short version: Great staff. Clean hospital. Up to date technology…read more Quick background: I have Cystic Fibrosis so I've spent plenty of time in various hospitals. Also I live in California, so there's that. Story time: I hurt my neck pretty bad in a trampoline-backflip accident in Idaho. My home hospital is Stanford in Palo Alto, CA so I decided to leave earlier than planned to make the drive home. 100 miles later I was too tired to drive and realized that I had very limited movement from my neck to my shoulder blades. I couldn't sleep and couldn't drive so I looked up the closest hospital (This one. That's this hospital). A few words on my past ER experience: I've had some bad experiences with hospitals. Being a post double-lung transplant recipient I have a weak immune system due to the anti-rejection meds that I take. So weak that a common cold can put me in the hospital for weeks. I once went to Hawaii with two others like me and my friend got hurt, went to the ER, they didn't take her pre-existing condition seriously and put her in a bed separated from other people by only curtains. She got sick, never recovered, and after a year of going downhill she died. Another time I had to go to an ER in the Oakland area. Horrible experience. Long wait time, jaded staff, and scary patients. It even smelled like sickness. Anyway... As I walked into the NNRH ER on that Saturday night I was praying it wouldn't be too busy. Also it's a small hospital which typically means limited knowledge, resources, and technology. Not here. No one else was in the ER waiting. Just a security guard with a friendly smile and an admitting nurse who took my listened to my story and left to tell the doctor. I took a seat in the clean waiting room. After a minute they took me back to a private room which is absolutely necessary to prevent cross-contamination. I think perhaps all of the beds are in private rooms. Most new hospitals are being built with all private rooms as they have finally figured out how important that is. The process in the ER was quick and before I knew it I was being wheeled to the CT scanner. I am impressed that this small hospital is able to do CT scans. Because it was a neck injury the doctor realized the importance of getting as clear of a picture as possible. An x-ray wouldn't be good enough. Everyone worked as a team. From the nurse that helped the radiologist to the EMT that placed my IV, everyone had a good balance of professionalism with friendly bedside manner. Sure enough I had broken my neck in two places. That explained the loud cracks I heard. The doctor explained that they were "stable fractures" and admitted me for pain management overnight, which also gave me time to work out a plan to get home. The inpatient nurses did a great job picking up where the ER staff left off with a perfect blend of friendliness and professionalism. I always felt like they cared and knew what they were doing. The nurse explained that because I was being discharged on a Sunday they weren't able to give me a copy of my CT scan for Stanford at that time. Regarding my pre-existing condition, they didn't dismiss it or act like they knew everything and didn't need to listen to me. I am incredibly impressed with this hospital and confident in their capabilities.

I wasn't enthusiastic about going to the ER, but my friend insisted. I had developed weakness in my…read morelegs, tiredness, and a mildly uncomfortable pain through my abdomen. A nurse eventually came in to insert the needle necessary for an IV drip. Spent 3+ hours in an exam room before someone came in to see me. By this time, I was tired, but I think the doctor was a man. Poked and prodded a bit, ran some kind of scan, and then vanished again. When someone else showed up, it was to show me the test results: gall stones. No treatment was discussed, no prognosis offered, no suggestions for altering my eating habits, but I got a prescription and checked out. Basically, I got the impression I was being sent home to die. What a waste of time. The staff's bedside manner was deplorable, the level of care an absolute zero, and the doctor uncommunicative, the lack of information astounding. The insurance was swindled out of $17,000 and I had to shell out just under $200 for the privilege of lying on a gurney for over 4 hours. I wasn't even offered a cup of water. I now understand why most locals prefer to drive to Salt Lake City for their medical ailments. I could add a lot more, but I think I made my opinion clear. NOTE: My impressions may be a bit skewed because I can't clearly recall what was done. Maybe they spiked the IV. I'm totally fed up with NNRH. Will do my own research and adjust my eating habits accordingly. As a final insult, the pain pills didn't do a thing...thank goodness my pain was mild. How I wish I'd read the Yelp reviews sooner!!