I would highly recommend this clinic, they have been amazing since day one and I came in with a laundry list of issues. I have also been the squeaky wheel as I have had issues every step of the way with the referral process. They have been an amazing advocate for me with other doctors making sure I get the care I deserve. Monica has been outstanding! She is the one who takes my anxiety filled calls as I'm updating them on my journey, oh boy it has been a journey. She reassures me it's going to be okay and that they will get me taken care of. It's hard finding good bedside manner in this town and you guys are definitely rocking it! read more

Worst.... I went in to do a drug test for my new job ... I waited about two hours holding my pee ... ended up getting up and letting the lady know (Virginia) that I had to leave because I couldn't wait any longer due to I am 4 months pregnant.. she looked at me funny and said you can't wait ? I told no I can't wait..I asked for my ID back .. for her to tell me I was being rude ?? I told her I'm not being rude ?? I have waited 2 hours!!?? She laughed as she went to get my ID.. I came back the next day and was told she shredded all my paperwork and I would have to do it all over again ... very unprofessional employee... I can say I did get my test done and my experience with the other two lady's were very nice and helpful... read more

Been here several times and always paid my bill in full. Last time I was there I paid my co pay, and the rest was billed to my insurance. Little did I know my insurance rejected part of the bill so there was a 90 dollar balance I was never told of. Even though I have a good history, they sent me to collections and never notified me. I called today to have my daughter be seen and they said bring her on in. Upon arrival they refused to see her due to being sent to collections. I asked for details so I could immediately pay in full and after being on hold for 25 minutes the lady got in the phone and was extremely rude saying they have no idea what happened or what's due or any info at all because they don't do their own billing. After getting the billing info, whom apologized for Medallus front desk not being the brightest, they let me submit a letter explaining the situation to have it removed from collections. We will never be supporting this clinic again. read more

So I work in the legal brothels and no matter what clinic that we go to it's always been $75 pioneer has been out of supplies so they claim ... so we've had to come here to get our testing but they want to charge us $139 fee to see the doctor plus the test fee which is ridiculous and extortion!! I am not local I come here just to work I should not have to purchase their monthly membership just to get a decent price on my testing. I'm tired of local brothels being treated like second class citizens, we should have standard testing rates that we are used to paying, they should honor it. Every time I go in there I bitched to them about how it's extortion and there's no reason I should be paying so damn much for a vaginal swab. I can't believe the locals would even consider going here how expensive it is! Oh right they are lucky enough to live here and be able to get a membership. I don't feel comfortable paying for a membership that I'm never going to use but once a month. I only stay for two weeks I get my initial blood test done in Vegas before I come up here and I get one vaginal swab while I'm here in town. I'm not paying for a membership just to get a cheaper rate, I'll still end up spending more in the long run paying for a membership I'm not going to use! But a $189 vaginal swob is INSANE !!!!!!!!!!!!!! read more

I went in because I was sick and I saw a doctor there who made me feel very uncomfortable he was unkind and all he did was hear me speak for two minutes before he gave me five prescriptions. He didn't tell me what was wrong with or what these medicines were for, and how they would make me feel better. He looked so unamused to be in the building. I will never ever be seen by EKORTARH ever again. That man shouldn't be a doctor. He is horrible... read more

They were excellent and the Doc online was great. Much easier to interact with than I had expected. They were very caring and proactive. Very short wait even tho a bit understaffed that day. read more

Great staff, great doctors. Definitely will be returning. They were fast, thorough and efficient. I cant remember the names of the ladies but they were on top of everything, even sent me home with a prescription just incase the antibiotic caused a yeast infection. Most places ask that you come back if you require such medication. read more

Thanks for doing the right thing and reaching out to me Rachot Vacharothone, MD, Medical Director. Your staff in Elko as well as your guy in billing Jose P they really need to work on their customer service!!! I should not of had to take this to the director in order to get reimbursed for something they said i would not be charged for. Training is key read more

My husband took our daughter in, everyone was great and friendly. My daughter mentioned that the gentleman that checked her in was great and gave her a treat to cheer her up, I believe my husband said his name was Jacob. read more

Thank you! What a breath of fresh air it was to work with a clinician who genuinely cares about people and who took a personal interest in my wellbeing as a person, not to mention that she is clearly well experienced and very professional. The staff was absolutely fantastic and very fun. I highly recommend! read more