Drivers Tony and Erick have been wonderful. On time, friendly, helpful, courteous, and great with the patients. We had a address issue on my hospitals end, and needed to go to another location last minute and they were so courteous and reassured us that they can take us to this other appointment and they did with no issues, no complaints. 10/10 service. Highly recommend this transport company. read more

5/23-2025 I paid $242 which was the cheaper option. I use the more expensive person first they were great. I tried to try use these people because they had great reviews, and I think they bought the reviews because the service was NOT that... they gave me RACIST Vibes .... Would they have set a white woman on the ground after her $50,000 plastic surgery and Racist Orange County? NO‼I had a surgery on my back that cost me $50,000 and had a nonemergency ambulance pick me up so that I wouldn't have to put any stress on my incisions in this process. I told them they wouldn't be able to go up the stairs with that gurney and they refused to listen to me. Very likely because I'm a BLACK woman... though I told them more than once to get more than one sheet and they refused..... and then when I got too heavy for them because they were not strong enough to do their jobs they sent me on the concrete on my open wound from my four hour surgery before that... not once not twice but THREE times and then when we finally got to the door, he had to sit me down again, and my face was in his sweaty CROTCH because he didn't have the strength to pick me up... I have a witness to all of this.. I have to have a revision on that surgery that will cost me no less than the original surgery so I need financial compensation either. We can resolve this out of court or I can see them in the courtroom‼ I have included photos to show you how my body healed normally on the left side where they didn't sit me on the ground and how differently it healed on the right side after having 20 surgeries I've never had a scar that was keloid and that's what happened because they caused my incision to open, and I have pains their constantly‼ they have to pay for their incompetence and negligence‼ go elsewhere. They are better places cheaper is not better. He begged me not to write this review so he gave me a refund. I told him you will know in three weeks if I'm writing a review or not it took me six weeks to heal so here's the review. They messed up my $50,000 surgery and I must be compensated and reimbursed because I have to go through it again in the story either we settle out of court or we go to court and you can tell my lawyer about it read more

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Tami Olenik Registered Nurse (sister) 5/8/2025 My brother was transported this morning 5/8/2025 by MedCare Transport to the Long Beach VA Med Ctr. for 2 outpatient appointments. He had scheduled a 0900 am and 1100 am appointments. The transport turn around was arranged by the VA Long Beach staff. The transport team, one by the name of Ricardo told my brother they did not know about his 1100am appointment so, they dumped my brother from their gurney after the 0900 appointment and, put him on a VA transport chair and left him there with no transport home. I am a registered nurse working on the job when I received a distressing call from my brother who was in pain and explained the abuse he was experiencing from this transport company and their staff. My brother is unable to walk. I spoke with Ricardo, one of the Med Care transporters, he told me to call his office at MedCare. I called MedCare Transport at (949) 889-0808 and spoke with Raf. Raf told me that I would have to call the VA to arrange transport home. I informed Raf that, they have a contract with the VA and that dumping a disabled vet would not be taken lightly as I am happy to offer them free advertising. I spoke with Raf's " Director" Ryan @ MedCare who tried to convince me that the MD ordered him to dump my brother into a transport chair and abandon him. The MedCare people lack any restraint or compassion. DO NOT leave your loved ones in the hands of these people! read more

They did a good job again!!! We needed a ride to and from the facility and the driver name was T. He was excellent!!! He got us there on time and safely. He was nice and professional. We had discussions on the latest topics; and, that made to trip smooth and easy. Thank you Medcare Transport. Keep up the good work read more

I have been using medical transport for a couple years now for my mom. I use different ones because so many of them are either unreliable or don't have the capacity. Just try googling a few companies yourself and attempt to get a direct quote - it's very hard. Recently, I came accross MedCare Transport. From the moment they picked up the phone, until the final drop off for my mom, their service was amazing. They really do put the customer first. We changed our pick up time a few times, and they arrived 15 minutes early. My mom said she felt like she had a personal chauffeur. We are blessed to have found them. MedCare Transport has taken stress off my shoulders and they put a smile on my mom's face. read more

Awesome service, great employees! They were really careful, while dealing with my mother. I don't know about standards, but they over delivery with the attention. All the equipment impecable, and on time. If I ever need another service, i will not hesitate to call them back! Thank you, guys. read more

I was very satisfied with this company. From start to finish, they were responsive, professional, competitive rates and easy to manage payment, and perfect. Marcus the driver, even came up to were I had a procedure and brought me down in their wheel chair to the van, he was pleasant, professional, and helpful. Give these guys a try next time you need non-emergency transport. Ferial read more

Good customer service! Nice people to deal with! Brand new very nice vans. Great pricing. They took very good care of my Mom. Thank you MedCare Transport! read more

We were frantically looking for guernie transportation for my father. I contacted several companies. The cost was prohibitive ! MedCare Transport immediately returned my call on a Friday evening, after close of business. They spent time working with us and kept in contact with us throughout the weekend. Their compassion and professionalism during this trying time was so appreciated. Their cost was fair and their fleet is new and drivers professional and trained.I highly recomend them if you want to ensure top care for your loved ones! J. Deter read more

Good round trip Transport experience. Professional and friendly staff. Arrived on time, and accommodated our transport chair. New and clean vehicles. read more

MedCare Transportation took my 95 year old relative from their assisted living to a dentist appointment this week. While it's best to call in advance, I had an emergency situation which prevented me from taking my relative myself. MedCare was pleasant and accommodating and was able to help with wheelchair transportation. They arranged for the driver to stay and wait during the visit, which was necessary in this case. Both my relative and I were very pleased with their service. read more

We used MedCare Transport to take my son to UCI Medical Center. When he was discharged, there was a possibility that it would be later than their posted 9 o'clock closing time. They assured us that it would not be a problem, that they would be available to pick him up. One less thing to worry about. Everyone was friendly and professional and I highly recommend this company. read more

MedCare Transport provided me with such a great experience. It was my first time using medical transport so I was unsure at first but now if I have to call medical transport I would definitely call them again because I can trust them. Having an unwell family member and taking them to see doctors are such a challenge but MedCare took care of that part of the issue. For me having to go through my grandmother's surgery and care after was overwhelming enough so I honestly didn't know what to do exactly and yet the MedCare people were very patient, understanding, and very professional with what they do in terms of arranging time and pick up. The driver Ryan was professional with how he should drive with the patient and it was super comfortable. He was such a nice person, came early which was more favorable for me, and very cautious with my grandmother who was in a wheelchair, and made sure she was comfortable too. Thank you so much for this amazing experience. read more

Medcare Transport was a lifesaver. My disabled sister had fallen at home and hurt her shoulder. She needed transportation to her doctor in her wheelchair so I made a frantic call to Medcare Transport. Omar, who answered the phone, immediately calmed my worries and gave me peace of mind. He assured me that everything would be taken care of. His driver, who was known to me as Tee, responded later and took gentle care of my sister as he secured her and her wheelchair in the transport van, and brought us to and from our appointment. Numerous follow-up visits to specialists were needed, and I was sold with the idea that only Medcare Transport would be our transportation. Tee and another courteous driver named Bob responded every time - punctual and helpful as can be. On the day of her surgery, Bob was at the house at 5:30am in the pouring rain to make sure my sister got to her surgery on time. He was great ! MedCare Transport was with me and my sister from the beginning to the end of this ordeal. There is no other company I would recommend more than MEDCARE TRANSPORT ! read more