A hidden gem. A one stop shop. I was able to get my teeth cleaned , my physical and picked up my…read moreprescription at the same office. My prescription by the way cost me less than going to another pharmacy. The staff in both areas were friendly and professional and the providers listened and I felt gave me excellent care. I highly recommend.

The Gresham location for dental: The staff was EXCELLENT! The care by the dentist that I saw on…read moreMonday was EXCELLENT!! The very nice MANAGER spoke to me and asked that I leave a review. I wanted to give 5 stars... HOWEVER, I have been calling the office for 3 DAYS STRAIGHT, with NO ANSWER OR RETURN CALL!!! 1. I get CONSTANT recordings that tell me I'm 1st in line. Then states I'm third in line. Then tells me I'm 2nd in line...no one EVER, EVER answers! OR, I am re-routed to another office where a man answers. I have pushed every button for every option on the recording!! And NO ONE ANSWERS!!!!!!!! 2. I have 2 phone numbers to Gresham Dental that NEVER ANSWER! If this is a staffing problem, something SERIOUSLY NEEDS TO CHANGE!!! 3. I am CONSTANTLY transferred to the EXECUTIVE ASSISTANT'S recording!! Where I leave DETAILED messages...to no avail! She DOES NOT CALL ME BACK!! I have stayed on hold for HOURS attempting to get through! 4. The recording tells me to leave a call back number. I did. NO CALL BACK FOR 3 DAYS!!! 5. After 2 HOURS ON HOLD today, I was again re-routed to a guy who finally said Gresham was CLOSED Today!! What??? No one thought to leave that on a recording??? 6. Prompt phone attendance is CRITICAL to EVERY medical facility. Anytime you have phones THAT CANNOT BE ANSWERED AT ALL, SOMETHING IS CRITICALLY WRONG!!!! 7. My dentist was to give me a referral to an Endodontist for this week regarding an infection. Well that's not going to happen as this week is now over! An infection is ALWAYS critical!!

Queen is an amazing guest specialist. She listens, she helps, and she executes! if you need…read moreanything she will point you in the right direction! Say hello to Queen when you come into Positive!

My name is Sabre Rose Gooden. I took a blood test 14th of February. Being that it is May 24th ,2026…read morethat is well over a 3 month waiting period for the results. I'm trying to see did everything check to be ok. What happened to my blood samples . Gosh , that amount of time does make a person a bit anxious.

They definitely listen and care which is so rare these days…read more Easy to make an appointment. Very happy!

I was a patient at this practice for about 8 years. I'll preface by saying for the most part, my…read moremedical care and the medical staff were good. However, the front office staff and office policies have not been a good experience. I recently moved out of state and attempted to access my records via the patient portal and could not access them. Per an email request, I received a phone call saying I could complete a form for my new physician (I've already done this) and if I wanted my records I could PAY A FEE for them to be provided via CD. I have two overwhelming concerns: 1) I and/or my insurance company have paid through the nose for medical care for the past 8 years; and 2) who uses CDs anymore-- new computers don't come with a CD drive! What century are you in? Everything is cloud-based now and precisely why I should be able to access my records via the portal. As an example, I can access my Emory and Mayo Clinic records today (some are over 2 decades old and others over a decade old). This is a terrible business practice and nothing but a MONEY MAKER for this practice. I'm hugely disappointed in this nonsensical practice. And, I would also be concerned about a medical office SNAIL MAILING private, medical records. Isn't this a HIPAA privacy concern?

Dr. Ike provides the best bedside manners. He is very thorough and knowledgeable! And also very…read moreunderstanding of your health care needs and concerns. Highly recommended!

I am a Nurse and Dr. IKE has been my Doctor for quite some years now. I always feel so much better,…read morejust coming in as he has such a great bedside manner and listens to ALL questions that I have and gives me answers and advice on Each question that were asked by me. He Mainly listens to the reason why I am there at that particular moment communicates to me, what he heard me say and continues with what he is hearing and my history of anything relating to why I am there. I feel comfortable with ALL of his decisions as he make sure that everything is not just well explained, but understood as well. When I leave his office I just feel better to know that EVERYTHING regarding my visit is complete at that time. Healthcare Corporates have called me several time, to have me switched to other Doctors for NO reason, I like the Doctors that listen to me and I really don't feel the need to get to know a new Doctor and he/she getting to know me. As this Doctor started getting to know me years ago, my first day, and I felt "I WAS IN GOOD HANDS" and I still feel that first day comfort, ALWAYS. I have recommended to many people and they feel the same as I. Each and every visit is thorough and I receive knowledge regarding my treatment. He is like and old fashion Doctor that values your time and his. He does not try to rush you, when he is listening. 2 words HE'S GREAT!!!!!

On April 9th was my worse office visit at the West Atlanta office. I was asked to make a copayment,…read morewhich I never had to do my prior three visits. So because I was unaware of the copayment, I explained to the Receptionist I will bring the Copayment next time I visit. The Receptionist said OKAY. So I went to sit down in the waiting area. I arrived at the office at 238pm my appointment was for 250pm. So while sitting over almost one hour I asked the Receptionist when would I be seen. She said you will not be seen today because you didn't pay your copay. Now I'm shocked and upset. I told the Receptionist you didn't tell me that I wouldn't be able to see the Doctor. Her manager Melinda came to the front and said sorry you can't be seen I pleaded with her and explained that the Receptionist didn't tell me I couldn't see the Doctor. Why would I go sit down and wait one hour if the Receptionist said I couldn't see the Doctor. This was so terrible. I traveled 35minutes to see the Doctor. Waited one hour to be told I couldn't see the Doctor. Here's the kicker. .Melinda said she would roll the cameras back to see if her Receptionist told me or not if I couldn't be seen today. Well why would I sit down and wait if I was told I couldn't see a Doctor. What took place today was time consuming and nerve wracking. I'm not sure if I want to attend this office again. Then the other Receptionist who had nothing to do with the matter became defensive and started to Blurt out accusations. I told her ma'am you have nothing to do with this why are you talking. She looked at me and rolled her eyes. I was terribly upset of the lies that the Receptionist said that she told me I couldn't be seen by the Doctor. Then waiting one hour to find out now I couldn't be seen by the Doctor. Then the Manager telling me I missed my appointment even if I decided to make a copay today because they didn't receive the payment at a certain time. I got screwed over terribly today. One thing I could say the three times I attended prior, I've never seen this Receptionist before she must be new and needs additional training. Nurse practitioner Nava thank you for the times you helped me. Not sure if I can return with this type of treatment I received today

This is one of the worst medical groups and doctors I have been to. While the outside and office is…read moreclean and well kept, the staff is rude and not competent in the slightest. If you try calling, good luck it is near impossible to get the network and servers to connect you and if you do might as well play the lottery instead cause your odds of getting some on the phone are better there. If you manage to get an appointment, expect to wait 30-45 min to get seen and expect a rude welcoming at the desk qnd expect for a plethora of excuses as to why you have to wait. Furthermore, when you see a doctor expect multiple tests that aren't necessary. If you need paperwork or stuff sent to another office, stay on top of them to get it done because they can't do their jobs. Finally, multiple times now they have sent my script to a pharmacy not in my insurance and written incorrectly taking weeks to get the fixed and putting me at risk of infections Take time and find a better doctor and office that knows what they are doing and have at least a minut minuscule medical knowledge and customer service experience

We liked Dr Kanaan, but as soon as we questioned the vaccine schedule and asked to skip one of the…read moremulti dose shots, we were kicked out of the practice. Not cool. I no longer support offices with this type of policy.

I cannot say enough good things about Dr. Doyle. I don't know how this worked out, but in a…read morepregnant haze I decided to pick this office since it was close to my house. When I was asked which doctor I wanted my fetus to see once she sprung forth, I said whichever one. Thank you to the receptionist who picked Dr. Doyle. She is a vegetarian doctor and fully understands my decision to raise Rowan vegan, which is an absolute blessing. How I lucked out and managed to find a vegetarian doctor I will never know. Appointments are always quick, we never wait around more than a few minutes, and for things like a bad rash, they will allow you to email in a picture instead of making you come in. She was able to diagnose a rash and suggest an OTC medicine to make it clear up quickly. The location is in a quiet neighborhood, parking is aplenty, the office is clean and new, and I couldn't be happier to be a client.

If I could give this a negative rating I totally would. Took my dad to see the doctor, Dr. Newell,…read morewho was very unprofessional and rude and apparently didn't have time to spend tending to my father and had quick snippy comments to any responses to her medical questions. The staff is polite and professional but the building is small and very non medical like.

This was the worst experience I have ever had with a healthcare professional. I was at Advanced…read moreHealth/Rehab Center (3290 Memorial Dr, Decatur GA, 30032). I was taken back to have my blood pressure/weight/height/temperature checked. There were two nurses, and one would come in and start to do the same thing the other had just done, before I stopped them to say it had already been done (no communication). The facility was extremely unkempt, there were boxes everywhere, nothing was in any particular order, paint was peeling and the floors were cracked, etc, and there was a large refrigerator in the room that was filled with the food of the various employees. While my blood pressure was being taken by one nurse, another came in with an open fast food cup and left it on the counter with all of the medical equipment. She then proceeded to jostle by us to the refrigerator and take out creamer for her coffee, despite the fact that there are vials of blood and urine in the room. Once I got into the doctor's room, I put my purse and water bottle on a chair in the corner. Dr. Newell comes in, does not tell me her name or look at me, asks me to move my things from the chair (I then placed them on an exam bed), points to my water bottle and asks if it is "food", (which I found slightly ironic, given the experience with all the open containers I had just had in the other room). I said it was just water and we proceeded with the appointment. I came in because I was having anxiety symptoms daily for hours on end for the past several months. She asked me several questions, without looking me in the eye, and then said that I do not have an anxiety disorder. I asked if it could possibly be a deficiency. She said she didn't know what I meant. I clarified a vitamin B deficiency specifically, given that I was also losing hair. She said that my hair loss was "genetic" (I am a 23 year old female, with no family history of pattern baldness). She said they wouldn't run a test for that unless I came back anemic, which, to my knowledge, I am not. I told her that I had lost 12 pounds in a month and a half, but she asked nothing about my diet or if I was getting enough nutrients, anything that could have possibly been a dietary issue. Every time I asked a more specific question about my condition, she became snarkier and more affronted. I ended up apologizing several times in the room, because of how she reacted to my simple questions about my symptoms. At the end of the appointment, she said I would have to come back in person in 2 weeks to go over my chart results. I never get a day off, and I work a minimum wage job, so this would be extremely difficult for me. I politely asked if there was any way I could have a copy of my blood work results email to me as I very rarely have a day off from work, and at a minimum wage job, affording a return visit simply to be given my results is difficult. I informed her that my mother works in healthcare and would be able to help me interpret them, and that if there was an outlying result, I would of course be happy to return for care. Rather than explain whether or not her office policy allowed for such an exception, she stepped towards me and, "Well, you know what you should have done, then? You should have gone to her for this appointment." I immediately side-stepped her and left the building. I have never felt so uncomfortable or unheard in an appointment room in my life, and have never received less professional or competent care. None of my question were answered, and I especially did not appreciate her approaching me with hostility at the end. I will absolutely NEVER be returning to this office.