This place is amazing and now offer BOTOX! My girlfriends and I decided to get together to try it…read moreout. I booked also the Beauty hydration IV (because i love their Iservices). Dr. Elango and Catherine were so kind and accommodating and their aesthetic services are impeccable. Being located at The Beacon just made it convenient to then go enjoy lunch at one of the restaurants!

So I picked the wellness introduction package#1. 30 minute massage, 20 minutes FIR sauna and IV…read more Perfect. Made an appointment for an hour massage the very next day with Tamara. Still feeling good. IV was perfect. Nice quiet room. I had the youth and beauty mixture with an IM shot of coQ 10. Great relaxing sauna. I love these people. I'm sold. Sign up now!!! Just don't take my time slot!!!!

I was very stressed out while waiting to be seen here and the moment my name was called I began…read morecrying uncontrollably while the nurse was attempting to start triage. She gave me a hug and told me it was gonna be ok, which sounds cliche but was immensely helpful. Made me realize the impact small acts of kindness like that can have. Health concerns are distressing and the care team at this location calmed me down. The PA was also very soothing and helped me get perspective and stop catastophizing. Thank you guys so much

Came here on Tuesday morning and made sure to "schedule an appointment" online so I didn't have to…read morewait long. I'm not sure if that really changed anything since I still waited. There were maybe 5 people ahead of me before I got called in. The staff I encountered were all professional and lovely. I had to leave a urine sample and the specified patient restroom did not have any hand soap - kind of gross since all sorts of patients come through here. I was directed to one of the patient rooms tucked in the corner and I was afraid they had forgotten about me since the provided took awhile to come see me. I felt heard and my provider answered my questions and addressed my concerns. My visit here took around 2 hours, which really wasn't that bad of a wait considering.

Every one of the women here was so kind to me and walked me through every step of my IUD insertion…read more I was informed fully of all the possible risks and side effects before I received the insertion. After the procedure I unfortunately got very lightheaded and had to lay down. This is when multiple different staff members checked in on me, brought me an ice pack, and I was even given a snack. I want to shout out a woman named Summer who was especially nice and informed me a lot on how IUDs work. I am so grateful for the ladies here that make this treatment accessible and a little less scary.

service is horrible , the staff is very rude and have you waiting for hours , i do recommend you…read morecome here for any service .

Awesome place to go. I've been going there forever. The staff is great. I gave them a 5 start…read more review because they are quick to get you in, the physician knows his job, he's personable and the staff is just great. Except for when the blood work woman has to do her job. There has always been a slight attitude with the blood work people. I think the blood work department is separate from Southside. I have had 4 different bloodwork ladies and I didn't like them much. A little on the unprofessional side. But do not let that deter you from them. It's really a great place.

Really need to improve follow-up cell calls to patients regarding medical referrals. I'm an active…read morepatient at SouthsideMain

The ER visit itself wasn't great, but I know what ERs are like. I did take pictures of the blood on…read morethe walls, and I did note that it took 93 minutes for me to talk to a human, but again it was an ER during COVID. Eventually I was seen and checked out and dismissed. The thing is, the radiologist who did my scans that night *also* noticed the advanced-stage cancer spreading through my neck, and made a note that someone should tell me about it. And... nobody did. In the months since, Wellstar/AMC have ignored me and my attempts to reach out through every single path open to me. I heard from them only once, five months after the ER visit, when an unsigned form letter assured me that my "issues" had been resolved with a private internal investigation and that I couldn't be told any more for privacy reasons. Here are pictures of the blood on the walls at AMC's ER. The damage they did to me emotionally I can't photograph.

I came here last night because my dad is preparing for surgery here. This is my 6th or 7th visit…read morehere. In comparison to other Well Star owned hospitals, this is probably one of the worst as far as convenience, cleanliness, and customer service. The parking is inside of a deck, that can run you anywhere between $3 and $10 depending on how long you stay. There are a lot of inconsistencies when you call to ask questions about visitation. The main entrance closes around 7 PM, so if you come afterwards you have to enter through the understaffed Emergency room. Yesterday was completely a nuisance. Imagine this! My son and I stood in a line for 20 minutes just to get a pass to use the elevator to go up through the third floor and visit the ICU unit. I understand the security aspect of it, especially for women that are in the mother baby unit. You don't just want people wandering around. But there has to be a faster way to do it. A few months ago, my dad experienced a heart attack, and the doctors and nurses took WONDERFUL care of him. Unfortunately, he is back because of another issue, and he will be having a surgery on his leg to assist with regulating his blood flow. My boyfriend and his mom arrived around 8:30 last night to meet up and visit (And take turns watching my infant child), I got there at 9:10 PM. By the time I found the correct line, found my way to the third level (after getting lost), It was almost 10 PM. Needless to say every one was frustrated big time. In January, I visited a friend who had a baby boy here. Comparing her room set up to mine at Emory Midtown in Atlanta, I would not recommend having a baby here. The nurses were not personable. The room was a little warm and cramped. When my dad spent about 2 weeks in the hospital for his heart attack, I got to see the ER room, Cardiac ICU Unit rooms, and the standard recovery rooms. The ER and standard rooms are much less comfortable than the ICU rooms. It also appears that the doctors and nurses are much nicer in the ICU level versus the ER, mother baby unit, and the standard post operation level. Bottom Line, If it is an emergency, and you have no where else , then use this hospital but to me it is one of the LAST choices when it comes to convenience and customer service. It seems that this hospital needs a face lift too, because the building and equipment is a little outdated, and this includes the food court area. This location has a Blimpie and a Chickfila. The Doctors helped to save my dad's life, so I am appreciative of that. They are SLOW once you enroll at the emergency room (whether visiting or there for pain). But, the paramedics move quickly.

This is one of the most clean and proficient hospitals I have ever been in. I was there waiting…read morefor my girlfriends surgery. They give you a buzzer which is what keeps you updated through the surgery wait. The buzzer makes it easy for them to discretely let you know that you are needed at the front desk for an update. Normally I am a germaphobe but this hospital was so clean (at least on the surgery side) that I had no issues with feeling like I was covered in germs. The inside is well lit, especially after the sun comes up. There are plenty of plug in outlets for phones or other technology. Lulu's Cafe has some great food that is not overpriced. I had the breakfast sandwich and it was huge. I was full for over half the day. The cafe offers a lot of different options. There is an older gentleman named Paul who walks around asking if anyone needs anything or has any questions. He was there when we went in for post op and there when we were waiting for the surgery. It's nice to have someone to offer assistance when you are stressed, waiting during a loved ones surgery. The short stay rooms are clean and the nurses are very understanding and kind. My girlfriend ended up being the last patient on the hall but they never got pushy. They let her wake up and accomplish her goals to leave as she felt like she could. They are very attentive. If they tell you they will be back in ten minutes, they will be back in ten minutes. Everyone was friendly from the front desk employees to the nurses and anesthesiologist.

I recently brought my elderly grandmother here for a sleep study. Unknowing of how a sleep study…read moretypically operates we arrived 30 minutes early with completed paperwork. No one was present. There were no signs to state if they were closed or when they would open. With an appointment at 8:30 pm, my grandmother grew anxious each minute that when past 8pm. A doctor walked past us around 8:15, however we were not let back into the facility until 825. A rude nurse greeted us and asked to wait another 10 minutes in a different lobby. After being taking back to the room in which the study would be held, we were asked to complete more paperwork and for the packet of paperwork we had filled out. This was an arduous process that SHOULD HAVE been done BEFORE 8:30 pm. Skip to the morning where the instructions clearly state to pick up patients between 5-6 am. With no further direction from the clinic or my grandmother I arrived at 510 - with my grandmother still sleeping. This appointment was a disaster from the beginning to end and I am disappointed with the quality of customer service provided by this facility.

Not a bad hospital just slow. Once you get past the triage area and you get back to the rooms, the…read moretemperature is much cooler and the staff is really nice. Very good doctor in here-

Nurse Practitioner Nya is kind, knowledgeable, and thorough. The office was very clean, quiet and…read moreefficient. I highly recommend Nya and all the professional staff!!

Ann was amazing! She was kind, efficient, caring, and attentive. She made me feel comfortable and…read morewell cared for throughout my visit. The entire medical team was wonderful, and I'm so grateful for the excellent care I received.