Extremely kind and knowledgeable staff. By far my favorite urgent care in the area. Would recommend.read more

I tried to go because of the flu. They are such a rip off, Here's what to know. Firstly, I've been…read morea licensed health and life agent for over 12 years. When a location accepts your insurance, they are either contracted or considered "deemed" which means they accept the plans conditions for payment. WRUC though, REQUIRES you to leave a debit card on file so they can add up to $300.00 additional past what they already agreed to accept in order to work with your insurance. You might as well give them a blank check. Please, if you read this, file a complaint with the Arkansas Insurance Division about medical payments. I refused, so they refused to treat me.

Went in for a yellow jacket sting that caused my hand to swell. The front desk staff was friendly…read more Up front, they told me it would be a 2 hour wait, but assured me they would be more than willing to see me that day. She even offered bottled water and snacks to the waiting patients. The gal that checked me in once I went back was also friendly. She took the time to ask the reason why I was there and listen. Then, the NP came in, and she was just as professional and polite. She Rx a couple different meds and even recommended a few OTC meds. By the time I got to the Walmart pharmacy, they had my Rx and were working on it. Overall, this was the best Urgent Care experience I've had. I would definitely recommend them for minor emergencies. You can hold your spot online. Not sure how that benefits the person, but I'll try that if I ever need to go back.

My mom is in town from Washington state. My ornery cat bit her Christmas Eve. Two days later her…read morehand was more swollen and very painful. I took her to Total Point and we couldn't have asked for a better experience! Both of the ladies we dealt with were SO nice and friendly.

Do NOT use Total Point -Nixa!! Patients were notified of canceled appts, with less than 24 hour…read morenotice! I found out the whole team was let go without notice or reason! Had a very important appt today that was set a month ago for my dad and it was canceled last minute!

The staff is indifferent to patients. No friendliness. Dr. Morrison did not listen and just…read moreprescribed a drug I can't take. He wanted a CT scan on one part of my body when I have major problems with other parts. I think he saw a cash cow no matter what is good for me. I didn't go back after the first time.

So very grateful to this clinic- I'm not from the area so I didn't have a primary care physician…read moreconsult with, so I stopped here for what I believed to be an infected bug bite on a Sunday. I waited for awhile which is normal for an urgent care especially since I wasn't experiencing any emergency symptoms and it was a Sunday where they have limited hours in a more rural area. The doctor saw me and had an immediate plan for action, awesome. Not so awesome was that they needed to drain a cyst on a very sensitive part of the body. She tries to tell me the litacain shot will hurt, but I truly I was not expecting how painful it would really be. The doctor lets me rest for a minute and then goes to grab a nurse to be in the room to hold my hand through the pain as they still had to give me more shots (she asked my permission first). TOTALLY unlike any experience I've had. I never knew I could be in so much pain from a shot that was supposed to numb me, but am so incredibly grateful to the doctor who brought in a nurse for support and for the nurse who sat with me. I did not get the doctors name, but Tamatha was the one who held my had through my tears and screams and she is an absolute angel. Before they began the shots again they let me call my mom who could not physically be there- the doctor explained what was going on to her for me since I couldn't speak through my pain and they were happy to leave her on speaker for me for the rest of the time I was there. I'm grateful for that because with the pain I was in I still don't remember a lot of what they said so my mom was able to be my ears and have an understanding of what was going on without physically being there. The nurse proceeded to stay right with me, held my hand and was very calming (even though I was in fact, absolutely hysterical). Both the doctor and nurse really went above and beyond to make me feel safe and as comfortable as possible. I felt very well cared for, one of the best places I've ever been in terms of bedside manner, especially in a painful and uncomfortable situation. The community is very lucky to have this place with this staff and I hope for their sake it continues. I certainly hope whoever runs this place realizes the staff they have is amazing and do everything they can to continue that way and keep these great doctors and nurses. BIG thank you to Tamatha and the doctor who's name I can't remember, your treatment has set my bar high for future care.

Worst experience we both ever had. Never will go back. Eye…read moreroll and bad Attitude when you first walk in, filling out forms they do not look at, bad attitude walking you to a room, incompetent to take basic xrays (14 when 4 were plenty), no one listens, nothing accomplished for the reasons to be there. Harmful not HEALTH care.

Unless you like waiting for hours to see a doctor and being limited to one topic for your copay -…read morego somewhere else. This office is packed with people and if you're lucky you'll be seen in an acceptable amount of time. (There is even different waiting rooms. You'll sit in one at first and then a second next.) Dr. Radkey will refuse to allow you to talk about more than one medical issue per visit, so be prepared to make multiple appointments and pay multiple copays if you want all your problems addressed. Time to switch doctors...