Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.

Very friendly and helpful staff! Went in for an X-ray and the staff were very professional and…read moretook great care of me. Extremely attentive to my needs! The hospital is very clean and the snack/coffee bar on the first floor served great coffee and delicious sandwiches.

The, bed side manners...is horrible... I was made to stay in the hospital bed, and I developed a…read moreblood clot...

Dr. Bowers and staff were wonderful. I so appreciate the care they provided to me. My family will…read morecertainly use this facility if and when we need urgent care.

I have been waiting for 2 hours to take a DOT drug test. Only 3 people here when I arrived…read more Including me.

While visiting family from out of town, I became ill. The people at MedExpress could not have been…read morebetter. Even though busy, they worked me in for a visit. The receptionist was friendly and helpful. The nurse was nice and informative. The doctor was very kind, diagnosed me, gave me a prescription and sent me on my way. Most of the poor reviews I read are from years ago. The group of folks they have there now are wonderful. I'll use them again if needed.

Amy at the front desk is so unbelievably rude. I'm a nurse and work in healthcare so I try to be as…read moreunderstanding as possible but Amy's attitude was beyond something I can excuse. She was sarcastic with every comment and obviously got enjoyment out of being practically useless. I was disrespected by Amy and will never ever be returning. I came into town unexpectedly, all I needed was a TB test read, pretty simple.. but like Amy said, "I'm free to go somewhere else" with a grin on her face. After wasting over an hour there, getting all my info faxed over, I did not want to have to go somewhere else. Nonetheless was forced to... she said she couldn't bill my employer (even with all the documents from my employer giving her consent to) and I needed to pay upfront. Amy is awful, she needs a performance review and LOADS of education. Coming from nurse administrator here, you should not have someone like Amy at the front desk. I went somewhere else and they read it within one minute standing at the front desk. For free!! They were extremely polite and went out of their way to help. Do not waste your time here at this Med Express, Amy is useless and MEAN.

I've seen just about every office in this place. The one downside is though Dr.Sheffler is amazing,…read morethe front desk doesn't answer. But they have gotten better about it in recent months. Then the blood work department is really good. One stick, in and out, explained everything great. Then I saw the plastic surgeon and he was amazing. Spunky. Explained well. Got this awful cyst off my face. I was awake for the surgery which feels like a flex LOL. His front office staff was great too. The plastic surgeon department was my favorite one. If I ever get this weight off, they're first I'm going to for skin removal LOL! The main complaint thought is definitely the front desk in the Park Manor associates side needing to be better about answering calls. I work front desk, I know it's possible and I've seen them improving drastically- it seems they replaced the old staff with people a little more thrilled for their job. My job is a hotel, the phone is constantly ringing, and I have a million other things to do. And I get paid a fart and a smile (basically nothing is the point), so I get their standpoint but I also question it and have gotten flustered with it because I find they get paid more and are always way less busy then my job- so I don't get the wait times. Coming in and seeing three on staff, one person just twiddling their thumbs, but the phone not stop ringing is a bit off putting. Overall though, through my frustration I stay with this office.

WOULDN'T GO BACK IF I WERE ON MY DEATH-BED!! This office…read morespontaneously stopped all contact with me for a month, leaving me high and dry without my medication. When I tried to speak to the Dr about a refill or an OTC alternative, their secretary told me I'd have to drive over 4hr to talk in person if I wanted any help. I tried to schedule an appointment to come in person, but it got pushed back twice; once I hit month 3 without getting anywhere I switched to a different provider.

I go there to have myself taken care of me when I need appointments and they do a good job and are…read morefast about it

The staff is professional. Though it is a walk in clinic you can make an appointment, which I…read moreprefer. When I arrive for my appointment, I usually seen within 5 min. Tracy Underwood is kind and patient. She actually takes the time to listen.

Going here managed to be worse than useless to me. Apparently they are not currently doing x-rays…read moreat this location, which wasn't at all indicated on the UPMC website. When I requested an x-ray, they directed me to the Rooney Sports Complex on S Water St. Later I was told over the phone that they are not doing x-rays there either. So basically the only thing I achieved by coming here was walking more than I should have on an injured knee.

Daughter had outpatient surgery, and I honestly don't know how this staff could've been nicer. They…read morewere fantastic with my little drama queen. Daughter is deathly afraid of needles, and they were incredibly patient, kind, and understanding. They made a point of learning her, my, and her father's name. The staff patiently addressed her numerous questions, and reassured her at every opportunity she would "pull through" (it was only ankle surgery). Her room was immaculate, fairly spacious, and comfortable. They kept track of Daughter's own personal wheelchair we brought. and checked to make sure it was adjusted and working properly. We (her father and I) were able to track her on overhead t.v. monitors at all times. Immediately afterward, the surgeon, Dr. Macalus Hogan, came out to discuss Daughter's surgery privately with her father and I. I would highly recommend this facility.

Terrible quality of care. Self absorbed provider who discounts you as a member of the Dr/Patient…read moreteam. Her thoughts & opinions are all that matter. She talks over you & doesn't listen. Won't let you ask questions. She doesn't know the definition of disability under ADA so dont even ask She hung up on me when I was trying to explain it. She has no knowledge or sensitivity of how medical conditions can effect your mental health. She completely dismissed & invalidated me. Just an awful experience

From the owner: Owned and operated by Peggy Phillips, Certified Family Nurse Practitioner (CFNP), Preston Urgent…read moreCare Family Practice provides patient-centered, quality healthcare in Kingwood, WV. Since 2011, we have been the family practice patients across Preston County and beyond trust for their community healthcare needs. Our healthcare facility employs a compassionate team of healthcare professionals including: Dr. Mark Witkowski; Sharon Titchnell, Physicians Assistant; and Tracy Underwood, CFNP. In addition, we are proud to have a team of registered and/or certified nursing assistants and medical assistants. Our staff is highly skilled and trained for their position, and works hard to create a welcoming and friendly environment for patients. We put our patients' needs first and want them to be comfortable with the staff and providers.

Quick in & out when they opened. Doctor was nice & professional. Has an x ray machine in the office…read moretoo. There is also a small pharmacy directly through the parking lot, it makes it super easy to get done & home.

My husband and I were camping at Swallow falls state park and we went hiking on Saturday morning…read more7/21/2018. I fell while hiking and busted open my knee really bad. We were told by the park ranger to go here. When we got here, there were two people standing at the front desk. There was a sign that said, "please wait here to get checked in." We sat there for about 10 minutes and no movement. We asked the people in line how long they had been standing there. They said they've been waiting for 40 minutes with no interaction with staff. Seriously? That is ridiculous. We ended up leaving and drove to the Garrett medical center and we were in and out with an X-ray in about 2 hours. I'm sure those two people were still waiting to be seen. This is how you help people? I don't think so.