We went to this Office on August 25. I was overcharged for 12 sealant ($65 per tooth) on 2 of my…read morekids' teeth. First issue is that I never approved sealant and the second issue is that I took the kids to another dentist afterwards to check the work and unfortunately there were only four teeth with remnant of sealant and nothing else. Sealant usually last for years if they were placed in the first place. If this is not highway robbery I don't know what is. If I tell you I was taken advantage of that would be an understatement. It's sad to see a supposedly professional office Fraudulently charged clients for work that has not been rendered. I had to get the sealant thrdone at another dentist. Also charged me for x-rays for my wife that they have never provided me copy of even though I specifically asked them for copy of all x-rays.

This review is for administrative reasons only. The regular dental checkup that I had was as good…read moreas could be, very helpful and efficient. The administrative experience was very poor. First of all, I asked if my insurance would cover my regular dental checkup and was told it would. I in fact discovered after the fact that this office was out of network, which led me to incur personal expenses out of pocket. As these are almost always avoidable, I found this very disappointing. Second, I was given an XRay without being warned of the possibility that I would have to pay out of pocket for it. Apparently the XRay that was provided was a special type of XRay that is only covered for me once every few years, while a normal XRay would have been covered. I'm disappointed that I was not informed about this, as it would have saved me literally hundreds of dollars. Third, I discovered that the office never filed a claim with my insurance provider, meaning I wasn't going to receive even a partial reimbursement from my insurance. It wasn't until 7 weeks later when I inquired about the status of my case that the admins at Omene filed this claim. The dental practice itself seems to be high quality but given that I've never had so many problems on the administrative side before, I felt that this was a fair score.

I was a patient of this dental practice for several years, and I never imagined that I would…read moreeventually have to write a review like this. Over the years, one of the biggest concerns I noticed was the frequent change of dentists. My treatment passed from one dentist to another, and unfortunately, when a serious problem eventually developed, that lack of continuity became extremely important. When I was treated by Dr. Sardora, I specifically discussed my concerns about what would happen if there were problems after the treatment. At the time, I was reassured that they would take good care of me if anything happened afterward. That reassurance was one of the reasons I trusted the practice and moved forward with significant dental work, including a dental bridge. Unfortunately, when problems later developed and Dr. Lee was handling my case, the response was completely different. I was told that the work was beyond a one-year warranty period and that the office would not be responsible for it. I was honestly shocked by that response. This was not a small or temporary dental procedure. This was a dental bridge. Even my dental insurance generally only covers replacement of this type of major restorative work after a much longer interval, yet I was being told that after just over a year, the practice no longer considered itself responsible for addressing the problem. What makes this experience even more upsetting is what I am dealing with now. Because of the complexity of the existing dental work and the problems that need to be corrected, I am now having an extremely difficult time finding another dentist willing to take over my case. I have been left searching for someone who is willing and qualified to deal with the situation and determine how my teeth can be properly restored. For me, this is much bigger than whether a dental office technically offers a one-year "warranty." My concern is about continuity of care and accountability. Patients undergoing major restorative treatment should understand what happens if the dentist who performed the work leaves the practice, who takes responsibility for follow-up care, and what the practice will do if serious problems develop later. After being a patient here for years, trusting the practice through multiple changes of dentists, and relying on the reassurance I was originally given, I found the way my situation was ultimately handled extremely disappointing and unacceptable. The situation became serious enough that I filed a formal complaint with the Pennsylvania Department of State regarding my experience. I am sharing this review because I genuinely wish I had understood these issues before agreeing to major dental work here. If you are considering crowns, bridges, implants, or other extensive restorative treatment at this practice, I strongly recommend getting a second opinion and asking--in writing--exactly who will be responsible for your care if complications develop after treatment or if your treating dentist leaves the practice. Unfortunately, I am now the one left trying to find another doctor willing to help fix a very complicated dental situation.

I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a…read moredental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren't just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn't want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly. Only then did he explain that he was confident in the treatment plan and had only been presenting a "what if" scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered "hostile language." I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior. What's even more upsetting is that they numbed me before informing me they wouldn't continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.

Excellent staff , clean, extremely attentive staff, beyond what I have experienced at other dental…read moreoffices, when you come back for your follow up, they are going to follow up, so when returning for follow up, make sure you do what you were supposed to. Stephine the receptionist very professional keeps you aware of the patient/ dentist situations that you may encounter and is outstanding when you are scheduling appointments. Extremely all round positive experience for any patient,dental encounter!

Switching doctors is never fun after moving. I received a mailing from Dr. Q, and checked out…read moretheir website. They were close to my new place, and seemed like a nice office. I have now been a patient there for over a year, and everyone from the front desk staff, to dental hygienist, to the doctor himself are friendly and professional. I would definitely recommend!

I have been coming here for many years. Very friendly staff. Excellent dentist! Kim, who is my…read moredental hygenist is amazing! She is super friendly and takes a whole hour to properly clean my teeth. I have never been disappointed. They have the latest technology that allows for early cavity detection. No needles either. They numbed me using some liquid applied directly to the tooth. Clean and cozy office. Overall no complaints whatsoever!

Dr. Habbel's dental office was very comfortable and calming especially for a dental phobic like me…read more All of the staff were friendly and efficient. I would recommend them to anyone.

Dr. Kline and her staff are amazing. Me and my family are always treated with smile and respect. I…read morewould recommend Dr. Kilne to everyone within this area.

Dr. Kline is an incredible dentist! Every time I come in for my appointment, I am greeted with a…read moresmile. They make you feel comfortable and are always thorough. I would recommend Dr. Kline to anyone looking for a great experience.

Honest staff that I trust. Very professional and quality work! The office is well run and very…read morefriendly.

The staff is friendly, knowledgeable, & courteous. They have good deals on teeth whitening products.read more

i've been going to crescent dental for some time always had Doctor Lewis for the most part he's a…read moregreat dentist always took care of me little to no pain BUT whenever they switched me to dr.G omg life became hell he's so heavy handed and had to use the numbing needle close to 10 times just for me to finally relax and even still i was yelling and squirming, i'm sorry but he's no good i don't know why my doctors was randomly switched but i regret experiencing his work , and he knocked one of my fillings out that doctor lewis had previously done & apparently i have to come in for more work

HORRIBLE!!!!! ZERO STARS. They do horrible work!!!! You have to continue to follow-up with repairs…read morefrom work they have done. I have now spent over $12,000.00 in their office in less than a year on root canals and crowns (with INSURANCE). Both crowns have fallen out in less than 6 months (2). They are the wrong shade and do not match the other teeth (very white and obvious). They recemented them back in (charged and billed insurance/running up my benefits for the year on work that was already paid for, upwards of 4,000 a tooth). I could not have booked an appointment due to their cancellation policy. Mind you, I spoke directly to the office and note my chart that I had not cancelled my appointment and yet they continue to state I did not cancel within 48 hours of said appointment and therefore they BANNED me from making appointments. So, here I am with a mouth full of VERY EXPENSIVE, mismatched, broken teeth, in pain, and cannot even make an appointment for repairs. I can only call on Wednesday's and hope for a cancellation. My last visit to Crescent resulted in a perfectly good lower molar that was drilled down and cracked in half, while the dentist was recementing my upper molar crown back in. So now, another dental repair to a good tooth that is now broken. I have since obtained a new dentist, reputable, reasonably priced, and in the process of having the $12k worth of work done at Crescent Dental redone as the new dental provider stated they did a root canal and crown on the upper molar that is not viable. I need to start an implant process ($6k) to replace the unnecessary $5k upper molar that Crescent did in March of 2026, basically now an $11,000k tooth, not to mention the cost of the office visits for repairs. I was informed by new dentist in June that the tooth should never have had a root canal and crown as it would not have worked. Money thrown away on a useless, expensive crown. I have reached out to my dental insurance as Crescent was submitting claims that were not valid, such as a mouth guard, office visits, xrays, etc. They are investigating Crescent Dental for false claims. I DO NOT RECOMMEND CRESCENT DENTAL or any of its affiliates as they are shady. They do not do good work, cause more harm than good, unprofessional, rude, and simply looking to get paid. Yes, they are more expensive than a regular dentist as he is a Priemer Dentist, meaning he submits claims at the highest billing rate and you get stuck paying more than other dentist and runs down your allotted benefits for the year. It is unethical. MEDICAL MALPRACTICE!!!!

Dr Arouh was absolutely amazing on my first visit. She was very kind and efficient. She's great at…read moreher job. I had a second cleaning scheduled for 1030am. The day of I called around 840 am (mind you they opened at 830am) to cancel my appointment. The lady tells me there is a $40 fee. I asked her if there is a fee even if I had an emergency. The lady proceeds to giggle and say well what is the emergency. I explained to her my son is sick. She got quiet and didn't say anything. I proceeded to say it's okay I won't return. I would understand if this was a repetitive thing however it wasn't. Life does happen. I didn't know my baby was gonna wake up with a 103 fever. People need to have more empathy. Like I said the dentist Dr Arouh is truly amazing but the lady that answered the phone today did not represent her business professionally at all.

Dr Arouh's practice has me looking forward to my dental visits. Dr Arouh is very professional and…read moreamazing at what she does. Typically uncomfortable procedures are much more tolerable, as she is gentle, but efficient. She truly seems to care about her patients and their wellbeing. Also the rest of the staff is just as lovely. Whether dental hygienist, billing specialists, or patient service reps, everyone is always friendly and professional. I only took a break from this practice when I moved to Tennessee for residency. I could not wait to reset a list with this practice when I got back.