EASY 5/5 in rating. I have dealt with Nerdrangers for years through computer repairs, security…read morebreach in my banking system to making of websites. Always make me feel like my concern is of the utmost importance to them. They are skilled and efficient in time and resources. I am very grateful to have them as my personal and business computer folks! Dr. Suzanne Joseph

Easy 5 out of 5. Within a few days my laptop was back and my files all recovered. Turned out it was…read morefully dead-dead and stuff had to be recovered piece by piece. But on my end it was a seamless drop off and pickup. The whole experience definitely felt more upscale and professional compared to other rinky-dink computer repair places I've been. Fully plan to come to them again.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

Worked with Monica and her team on an issue with an iMac hard drive that would have cost a fortune…read moreat the Apple store and they were awesome. Great communication, service and will recommend and use them again in a heartbeat for any computer or networking need. Thanks a ton!!!

From the owner: CME Technology is more than a computer repair shop, Our list of offerings starts with the device…read moreyou are using, to the apps that bring life's conveniences, to the network and Internet support that keeps you connected. Support services are available to both businesses and individuals by appointment. Visit us at our website to learn more about CME Technology and how we can help you during a crisis time.

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

Very awesome did a great job took his time explaining stuff was very kind answer questionsread more

I had a severe issue with my laptop computer and the internal fan not working. I first went to the…read moreBest Buy Geek Squad in Lake Geneva, WI., seeing that I'm a Total Member (that costs me almost $200 per year) and the Geek Squad tech instructed me to order a specific fan from Amazon and when I got it to come back and they would install it. When I went back with my laptop and the new fan he went in the back to install it but 30 minutes later he came back out and told me that most of the screws that hold the fan in place were under the motherboard and they were not allowed to do anything that involved the motherboard. He then referred me to RK Electronics in Lake Geneva, WI because that was the place that they would always refer customers to contact when there were problems that they couldn't handle. That was about the best thing that came out of my first time experience with the Geek Squad. When I contacted RK Electronics (they have been serving the area since 1975) and spoke with the owner Bob, after telling him my problem he told that he could take care of it for me and we arranged for me to drop off my laptop at his drop off/pickup location. He also said that he could probably have it ready for me in a few days seeing that it was about to be the weekend so that meant that I would probably have my laptop back by Tuesday. On the Monday after the weekend Bob called me and told me that we had one very big problem. It turned out that the internal fan that the Technician from the Geek Squad said was the correct one that I needed and had me order didn't know what he was talking about because it was entirely the wrong fan for my computer (thankfully it only cost me $10). Bob told me that he could order the correct one for me at a very reasonable price but because of how far away it would have to come from it would probably take about 2-3 weeks to arrive at his shop. I told him that I needed my laptop so to go ahead and order it and that I would just have to wait longer than I originally thought. It turned out that Bob was able to use his connections with where he ordered it from and got it delivered to him in just 2 weeks instead of 3 weeks. Not only did he have my laptop computer ready for me to pickup in a lot faster time than I expected but I will admit that at first I was nervous about how much everything was going to cost me. Not only did he do an excellent job of repairing my laptop in a much quicker time than I expected after he received the correct internal fan, but he really shocked me when he told me that my cost counting the part and his labor was actually going to be less than $100. I have to admit that he was very friendly and professional, plus he regularly kept me updated every step of the way through the whole process. I highly recommend him and his company to anyone who is having any kind of issues with their PC and have already told some people that I know that have had computer problems in the past. Computer (HE DOES NOT WORK ON APPLE MAC COMPUTERS BECAUSE THERE ARE TOO MANY ISSUES INVOLVED IN DEALING WITH APPLE AS FAR AS GETTING PARTS, ETC). Here are just some of the computer services that him and his company provide for customers. Computer/PC Repair Computer/PC Setup Virus/Spyware Removal Data Recovery Hardware Upgrades Hard Drive Cloning and Much More besides those services that I have listed here. BELIEVE ME IF YOU NEED ANYTHING INVOLVING YOUR PC COMPUTER NEEDING TO BE TAKEN CARE OF YOU DEFINITELY WON'T REGRET GOING TO HIM.

An automatic Windows 10 update caused a failure I couldn't deal with. I called Bob on a Friday and…read moreit was fixed on Saturday. Great service! Fast!

What an excellent experience. Jerry helped figure out if my son's gaming computer issue was the…read moremotherboard or the RAM. Very knowledgeable and did a great job explaining the issues and helping me with the fix. Highly recommend this place!! Great service, great prices.

I am so grateful to Jerry and all the work he did to restore 30,000 treasured family photos and…read morevideos from my laptop with a dying motherboard. Apple was absolutely no help unless I purchased a new computer from them or sent my laptop to California. Jerry spent days and made various attempts to make sure I got everything! I highly recommend this business!

Great Customer Service Straight to the point and quick…read moreservice $20 for an iPhone tempered glass cover

Brian is very helpful and knowledgeable. I would highly recommend his services anytime you need…read morehelp.

these guys are the best! i have a cyberpower gaming pc and microsoft would not update my computer…read moreto windows 11 despite it being only 5 years old! plus, this "gaming" computer would crash every time i played any of my games!? these guys were able to update my computer, and stop it from crashing during game night! plus, they were super nice, and when microsoft tried to "update" wondows 11 it crashed my computer, i called, they fixed the problem free of charge, because they stand behind their work. as a bonus, angel (the texh who took my computer in) gave me a cool one piece screensaver!! (i love anime/one piece)! i would whole heartedly recommend these guys. sorry about all caps, but for some reason the app would not let me turn it off!

I highly recommend this shop for any laptop, computr or cell phone repair work !!! Brandon is very…read morenice, helpful and highly knowledgeable in finding the problem and fixing the issue. Excellent customer service !!!

these people will just waist your time and money they don't call you when it's done and they charge…read moreyou extra fees when you pick up your item please don't waist your time with these people they don't know anything about electronics they just sell phone cases and sit on their phone i spent 200 dollars just for my computer to no longer work they don't wanna give me any type of choices to help me with my problem so i just gave them money they robbed me to be honest never coming back

From the owner: "We do all kinds of phone, tablet, and laptop repair. Fast and reliable." Our uniqueness stems from…read moreour comprehensive service offering, covering a wide range of devices including Apple iPhones, Samsung Galaxies, Google Pixels, iPads, Android tablets, and various laptop brands. Cracked screen got you down? Battery draining fast? We're your local experts for all things mobile! From shattered screens to software glitches, our certified technicians provide fast, reliable, and affordable repairs for phones, tablets, and laptops. Get your device back in perfect working order today

Couldn't have asked for a better experience with getting my laptop repaired! 10/10…read more I have a custom built gaming laptop from MALIBAL that's just under 2 years old that died on me and would no longer boot up. After calling Paul over at K&D, he drove to my home the next morning to pick it up and provide a free diagnostic to figure out what was wrong. By the next day, he found the issue and gave me a very fair quote for replacement parts and repairs and got the laptop back to me by the next week (told him this wasn't a rush job, otherwise I'm sure I would have gotten it back sooner). Every step of the way, Paul kept me up to date on the process and was very courteous and helpful. Can't recommend him enough!

They are the perfect combination of knowledge, skill, and professionalism. During the past 10 years…read moreI've been more than happy with their guidance and support in solving my issues and upgrading my tech. I recommend K&D without any hesitation.