Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

We were very happy with Art's Wired Electronics and the work he performed. The 4K security cameras…read moreand security network are exactly what we were looking for. Art and his team were prompt, responsive, and professional. I would recommend to anyone.

El peor servicio, me vendieron algo y al último me están queriendo hacer pagar más de lo que…read moredebería, con 3 personas hablé y ninguna pudo ayudarme, por ellos, t mobile ha sido el peor servicio agradezcanselo, nadie pudo ayudarme, en verdad no vengan

The worst customer service ever, there is many different polite way to ask people to wait! You need…read moreto do better!!!

Just to be clear, this is by no means a review for Comcast itself, because nobody likes dealing…read morewith them. These stars are for the convenience of having this location nearby for dropping off equipment! After scanning the barcode on the equipment, they check the account and then print you a receipt as proof of the returns. The representative was also able to update the account with a new plan. If you're on a contract, they charge $10/mo that is left on the contract if you want to end it prematurely. I came by twice in the last week and was helped right away. They do get busy on the weekend and I saw about 4 people waiting in line by the time I left on Sunday afternoon. .|\---/| | o_o | .\_^_/..2021

I am extremely disappointed with the level of customer service I received today. I spent more than…read morethree hours on the phone and was transferred back and forth between approximately eight different agents, repeatedly having to explain the same simple issue regarding adding a new promotion to my account. It appeared that the representatives either were not reading the account notes or were not properly documenting the issue for the next agent. Eventually, I was transferred to a manager who was rude and unprofessional. When I asked to disconnect the service because of the unprofessional attitude I received, instead of properly addressing the situation, he transferred me to a department that was already closed, causing the call to disconnect entirely. Additionally, every representative I spoke with asked for a callback number in case the call disconnected, yet after the connection was lost, nobody called me back. I have been a customer for almost seven years and previously considered this a good company. Unfortunately, the quality of customer service has significantly declined. This was the first time I have experienced such horrible customer service. The level of disorganization and lack of communication between representatives made the entire process feel chaotic and unprofessional. This experience was exhausting, frustrating, and completely unacceptable. After this experience, I no longer wish to have any connection with this company.

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.