I've always been treated with respect and professionalism since walking in the door. First I was…read moregoing in with my husband for his appointments. And not once was either of us treated in any negative way. Now it's my turn for appointments and it's still the same way. The staff is amazing. From the receptionist to the drs. (my husband and I have different sleep drs) This is one of the few places that the staff truly care about your health and experience in their facilit. I definitely recommend them!

I come to the sleep clinic here. They always do a nice job. I've had two sleep studies here and…read morebeen to see the medical provider for follow ups at least twice. This is my third visit. The provider is friendly and helpful and I am able to sleep well by applying the advice and treatment prescribed by my medical provider! I'm a happy patient!

Excellent Excellent Excellent !!! Great Doctor. Rare to find one that takes the time to fully…read moreexplain and listens to understand.

Myself and my children absolutely love Dr. Johnson!! She is incredibly intelligent and provides top…read morenotch care. She has done surgery on my little girl and we have had ZERO problems since. So very thankful for her!

Horrible! We arrived at the ER last night at 9:10 p.m. because my son had fallen and busted his…read morechin open and needed stitches. We were finally put into a room at midnight. I was completely appalled by the filth! The walls, floors, and baseboards were dirty. There was dirt and grime build-up on the bed wheels and around the wall plugs. There was first aid tape stuck to the bed and an empty medical package left from the previous patient. When the nurse came in to apply the numbing gel to his chin, he did not even clean the wound first. An hour later, the doctor finally came in to apply the stitch. She immediately got the thread ready to stitch up his chin when I asked her if the gel cleansed the wound as well. She left the room and came back with some type of liguid to irritate the chin before she stitched it up. She did not even cover the top of his shirt, so while she was stitching up his chin, the thread was exposed to germs. Definitely not concerned with sanitation, germs, or infection. We were finally released at 2:45 a.m. I am completely disgusted by this place

Tragic deterioration of a formerly faith-based, mission driven system. We so miss St. Joe…read moreMercy's. This has become a money machine, with low income and underinsured people denied care until they satisfy a bill collector. If CHI wants to be for-profit, it should stop taking tax-exemption for serving community benefit. This is anything but a mission driven health system, and while calls to Catholic Health Initiatives in Colorado can be helpful in getting the CEO and senior staff's attention, the culture just does not change. Far, far cry from the compassionate care of a faith-based system. The area and people deserve much, much better. And I say this not as an uninsured patient, but rather an extremely well insured patient. The way they treat the people in the clinic and ER who are un or underinsured or owe bills for past care is truly humiliating and disgusting to witness. Some doctors, some nurses are wonderful, but the stench is from the top down. Just third world health care.

My doctor just diagnosed me with breathing problems and sleep apnea, was referred to aerocare. The…read morestaff was very helpful and supportive, caring with my symptoms. The technician whom arrived at my home was very helpful and knowledgeable with my setup and usage of the machines. I thankful for their service.

I don't know where these bad reviews come from. I've been using them for years, both in Fort Smith…read moreand here. When my Bi-pap died, they saw me right away and provided me with a new one. No backtalk, no forms, just great service.

Got me in as soon as it was time for my appointment. Very friendly and thorough for what needed to…read moredone.

Never saw the doctor that they said that I saw and had to pay over a 100 almost $200 for the thing…read moreand they didn't give me the whole bill at the same time they broke it up. And they're not up front with the cost.

Terrible experience from beginning to end…read more Save yourself time, money, and frustration by going literally anywhere else for ENT care in Northwest Arkansas. From the cold, dismissive front-desk reception to a physician who barely acknowledged me, this visit felt rushed, impersonal, and careless. I was subjected to a scope that lasted no more than 30 seconds and was presented as if it were simply part of a standard office visit -- only to later be hit with a $310 charge that was never disclosed or discussed at any point. I left without answers, without a treatment plan, and with a surprise bill that felt deliberately hidden. There was no transparency, no informed consent regarding cost, and no communication before the charge appeared. I felt ignored. I felt taken advantage of. And I felt like a billing opportunity rather than a patient. Please learn from my mistake and take your ENT care somewhere that values communication, transparency, and basic respect for patients.

Highly recommend Dr Felicia Johnson. She performed a balloon dilation on my left ear and made a big…read moredifference. I'd previously seen 3 ENT's in the past (1 at UAMS and 2 in Iowa) and she's the only one who actually addressed the problem. Very professional and explained everything.