I called for an appointment for a lab test and was given an appointment for 10:30 that morning. I showed up on time, there was hardly anyone in the waiting room but still I waited until 11am to be taken back to a room. The nurse took my vitals and then told me to give a urine sample; I had to tell her that this was not a urine test. Then at 11:15, 45 minutes after my appointment and 2 hours after I called to make the appointment, they told me all their test kits that I needed were expired and that I should go to the other Medics USA. They claimed they would call that location to let them know I was coming, but as far as I could tell that did no good, as I still waited over 90 minutes at the second location (where service was even worse, will write a separate review). read more

I really cannot stand this doctors office but the only reason I've continued to come back is because it's right down the street from my house and I haven't yet found a new primary. I can count on every time I come in getting seen at least 45 minutes after my appointment time despite the place never appearing busy. The male nurse does not know how to take blood properly and not only hit a nerve causing my whole arm to become sore (which never happens if taken properly), but I became extremely sick and light headed because of that and because it was so hot in the office. After I was left with a huge bruise on my arm. The male doctor (I'm bad with names) is one of those doctors that start by naming all the most serious conditions that could possibly be related to your issue first to freak you out and then ends with "or it could be a lab error or fluke". Says you need to come back so he can run a full battery of tests, but then when you do he claims the issue is actually not remotely related to what he originally freaked you out about in the first place. In my case it went from you could possibly have Hepititus C to "Oh it's because you're drinking too much vegan protein powder", but let's take more blood to confirm. All in all I wouldn't recommend this place unless you are in dire need or have no other options. read more

These people are monsters avoid this place at all costs. I have to admit my doctor was helpful but the guy with the shaven head at the desk is a complete jerk and tried to charge me over $100 even though my insurance only has a $20 copay. And the nurse work on 12-23-19 at noon needs to be fired, get out the the profession you are a horrible person if you are going to treat sick people like garbage, by far the worst walk in I have ever been to. NEVER GO TO THIS PLACE. read more

I always have a good experience with Kelly Harley. She goes above and beyond in her health care practice. Although she is incredibly busy, she never makes patients feel rushed or that they can't ask more questions. I've always felt that she spends an adequate time diagnosing issues instead of physicians at a typical urgent care center who are trying to get you out the door ASAP. She is well-versed in natural solutions as well. If you're making an appointment - I highly recommend her! read more

Online appointments are a godsend. The future is now, people. Had an ear infection over the weekend, so booked an appointment online on Saturday for Monday during lunch. The office is very conveniently located just a short walk from Columbia Heights metro. I waited about 15 minutes to see the doctor and spent most of the time filling out new patient paperwork. The nurse and Dr. Africa were both very nice and efficient. After a quick test and physical check, Dr. Africa confirmed the ear infection and told me what meds he'd prescribe for me. And, very important, asked if I had any questions. The office electronically sends prescriptions to whatever pharmacy you want, and I had my prescriptions in hand half an hour later. Super easy. I'll definitely be using them as a PCP for future health issues. read more

Dr.Africa is great, a good listener, takes his time with you, and bills fairly, but Dr.Rashid rushes through things - and in billing, will go for as much as legally allowed, even if little to no service was provided. I came in for a check up regarding headaches, and saw Dr.Rashid for less than 7 minutes, but was billed for 2 "Doctor's Office Visit, Long" visits. When I called my insurance about this mistake, it was explained to me that if you ask the doctor to look at your nose, but the doctor on their own volition looks at your ear, that can be charged as two visits. It is not Dr.Rashid's fault that US insurance is obscene, but if you are going to bill me twice for a visit, a "long" one tat that - at least focus during the visit. I said, "maybe I have xxx?" And he just went with that, which was unhelpful, because he's the doctor, not me, and eventually it turned out to be the wrong diagnosis. What prompted me to write this review, is that due to the double "long" visit, I have now run through my covered healthcare, and am entering into expensive deductible territory, for which I need to pay more. And due to the ongoing medical issues, which were not properly diagnosed by Dr.Rashid, I continue to need regular care. Extremely frustrating, and with expensive consequences. read more

I went to Medics USA this morning because I've been dealing with a suspected UTI (sorry to be graphic, folks) for two days. Today is the Veterans Day holiday, and my usual primary care place is closed. I was afraid if I waited, it could get much worse. I almost didn't go to Medics USA because of some other negative Yelp reviews, but I didn't have a lot of choices. When I got there, I was the only one in the waiting room. The receptionist was friendly and efficient. The waiting room itself was very nice, very clean, TV tuned to CNN, magazines, leather sofas. I barely had time to finish the paperwork before I was called in by the physician's assistant. The exam room was also very nice, very clean, modern equipment--I couldn't have asked for more. They weighed me, took my temperature, pulse, blood pressure. The restrooms were also very nice, extremely clean, and had a little door for placing urine samples so you don't have to walk around the common areas toting your little container. I saw Dr Brian Africa, and he was attentive and friendly. He had the test result before he came in to see me. Very efficient. He confirmed the infection, asked some questions about my history, made some suggestions, and wrote me a prescription. They would have called it in to the pharmacy if the one I use had been on their list. I would not hesitate to go there again. I don't know why others have had bad experiences, but I have only positive things to say about mine. read more

This is a review for the Columbia Heights location. I wasn't an established patient, but they were able to see me right away. Reception and staff are all polite and decent, and will assist you as best they can. I was really worried about an issue I had and I was in a lot of pain, but I was well taken care of here! I got treatment and medication, and it was pretty much a breeze. Dr. Rashid (I believe) was the doctor I first saw, and he was good. He patiently checked my symptoms and prescribed medication. Additionally and specifically, I'd like to give a 5 star review to Melissa. She was remarkably patient and understanding throughout my whole "operation," explained everything she was going to do step-by-step, gave me detailed treatment instructions, and even checked up on me after. Thanks again! OVERALL: I can't speak to the DuPont location (though I hear it's good), but I can recommend this facility if you have an issue that needs attention but doesn't warrant an emergency. read more

I can only say good things about the clinic itself. I arrived without an appointment in the middle of a weekday, and Dr. Africa saw me within 15 minutes. The facility is very clean, nice, and well organized. The receptionist and nurse were extremely friendly and knowledgeable. Dr. Africa listened to my concerns, asked me questions, and helped find a pharmacy close to my house. He is easy to talk to and made me feel comfortable. The clinic is close to the metro, so I was able to walk to the clinic from the Columbia Heights metro station. The only drawback is the immediate area surrounding the clinic. It may feel a little unsafe for some, especially women. This has nothing to do with the clinic itself, but I would suggest driving and parking close to the clinic if you have that option. read more

I have visited Dr. Africa on a number of occasions. Whether they are by appointment, or walk-in he and his staff are welcoming, professional and efficient. Dr. Africa himself is friendly, informed and always on the lookout for his patients. The location is convenient, the facilitates are clean, and the whole process is as painless as can be. I feel fortunate to have this resource in my neighborhood. read more

I love this place - so much so that they are my primary care physicians! The space is meticulously clean, neat, and obviously recently renovated. Comfortable waiting area with friendly nurses. The wait is always very short, whether I was a walk-in or an appointment (it's easy to get an appointment), and the doctors are highly competent, friendly, and helpful. I went here with a string of recurrent sinus infections and they always hooked me up with the right meds and treatment plans (even when they had to send me to an ENT). I cannto recommend them more highly (especially Dr. Concepcion!). read more

They misdiagnosed a malignant melanoma on my leg (so basically, at least stage 2 cancer) as a weird blood vessel of some type. I came in with it BLEEDING and asked for a biopsy or a dermatologist referral. They gave me neither, and Dr. Rashid said that I wouldn't even need a biopsy. Thank god I trusted my own instincts and switched PCPs immediately to get another opinion, because who knows how much further my cancer would have spread. read more

I was dying from Chest pain, I went there and knew they accept my insurance . but she refused to see me just because my primary doctor's bussiness in other state is open. What is the purpose of the Urgent care? they are so irresponsible and careless toward patients. read more

I went in complaining of fever of 101-103 x4 days, cough, body aches. Those were my only symptoms and they were terrible (couldn't sleep, chills, etc). They did a Rapid Flu which was warranted and also a Strep Throat test which was pointless (I did not have a sore throat). The Rapid Flu came back negative and the doctor told me I probably had RSV. I am a 26 year-old female. RSV is a big deal when you are an infant, but it presents like the common cold in adults. This was no common cold! He sent me on my way and told me to come back in four days if I was not better. The next day, I felt worse. I went to the ER and was diagnosed with pneumonia, given IV fluids, and an Rx for antibiotics. I am a nurse, and I really try to give other health care providers the benefit of the doubt, but this is a gross misdiagnosis. I refuse to go back, and I do not recommend this place to others. read more

Dr. Africa is a wonderful doctor. He is understanding, patient and compassionate. I highly recommend him!

My experience with the new physician assistant was fine; however, there is no privacy in this facility. You are placed in examination rooms and can hear absolutely everything being said in the other rooms. It was an unpleasant experience as while I was sitting and waiting for the PA I was listening to a very graphic interview from the patient next door. Not only is this horrible but I'm guessing not HIPPA compliant. read more

I called for an appointment around 9 am. The receptionist at the other location was so helpful! She scheduled me for the first appointment at this location and I headed over. I was the first patient to arrive and filled out some paperwork and thought I would be seeing the doctor immediately. (Literally, there was only me, the doctor, the nurse, and the receptionist in the place.) I took up my paperwork and went to sit down. The receptionist started talking about how she is new to that location and parked in the wrong spot. Then, she went to move her car. I was sitting looking at the nurse like, "hellooooo what's going on here???" The idiot receptionist didn't process my papers before she went to move her car. At around 1030 (30 minutes of waiting), I asked the nurse (who obviously wasn't that bright either) if I could please go ahead and see the doctor. She said no! Wtf???? Thank God the lovely young doctor heard us and told me to come on back. The doctor was great and nice and attentive. However, her support staff seemed to lack common sense and a sense of urgency. read more

Soon as i walked in I was taken care of by Tiarra who warmly helped me despite many other clinics turning me away because i did not have a doctors order. I needed a chest xray for an application requirement with an embassy. She explained that their office did not have the equipment in her office but scheduled me to be seen within the hour at their 17th street location less than mile away at a very reasonable price. thats my idea of immediate care ! read more

I specifically signed up to review on Yelp to review this place since it deserves better than one review and one star. First off, it's completely understandable that the other reviewer gave it one star based on her experience and the unacceptable misdiagnosis. That being said, there is a different doctor there now and I had nothing but a fantastic experience here. I walked-in with no appointment, gave them my insurance (they take a long list of different insurers), filled out the forms and saw the doctor within 15 minutes of arrival. The staff said this center is not very busy, meaning wait times should never be long. The center is clean and modern with a TV screen in the waiting room. The staff was courteous and efficient. The doctor was quite nice and got me in and out with zero hassle. I went to the urgent center because I have a nasal infection and didn't want to find a primary doctor for a minor head cold but that is exactly what urgent care centers are for. I will absolutely go back to this place when I am not feeling well with something minor. If you have something you think is fairly serious then go to the emergency room. This is an urgent care center and it completely exceeded my expectations. read more

My regular doctor couldn't see me over the holidays and I was desperate. As far as urgent care goes, this one is excellent. They were able to schedule me same day, and Dr. Africa is a good listener. The front desk staff was helpful and the nurses were quick. I called ahead to make the appointment, and I was in and out in under 45 minutes. read more

THE BEST DOCTOR I HAVE EVER HAD!! Dr. Brian Africa is hands down, the best, most knowledgable doctor I have ever been to in my life. He takes his time to listen to you and asks questions to make sure he has all the information. His bed side manner is flawless and he really understands his patients. I have many things wrong with me and my appointments can be a little overwhelming at times but for the first time in my life I feel like I have a doctor that truly cares about me. He really thinks through things before giving a diagnosis or throwing medication at you, making sure that the treatment plan that he comes up with is the best possible plan for you as an individual. I have to say that I will never go to another doctor... Even if I move out of DC, I will find a way to get back here and see him every 6 months. I can't say enough about him and the way he has made my life better. It's nice to see a young doctor that has these qualities because it's not easy to find these days. It seems like the days of caring doctors has ended because they have all passed away but he is the exception. I wish he would break away from this clinic and open his own practice because he would really shine. read more

So I went yesterday and I must say they were very helpful and informative. I didn't have to wait forever and a day and the facilities were clean. As someone who is trying to get a nursing degree I would totally work here. I felt like a kid, I was so fascinated with the thermometer that they used to take my temperature with. Staff was very friendly and Dr. Africa was very kind and helpful as well. I will be back. Keep up the great work of keeping people healthy. read more

My primary physician wasn't available and I didn't feel like waiting for a week with a massive headache. I took a shot at Medics USA and couldn't be happier. I was not only able to schedule a same day appointment but I was in and out. The staff was friendly and Dr Brian Africa was wonderful. He is laid back, personable, knowledgeable and listens before coming up with his own conclusions. They also called in my prescription and all I had to do was swing by the Walgreens for a pick up. read more

Terrible but I'm serious TERRIBLE gynecologist. Rashid made me wait an hour on my first visit. The second time I saw him he looked so tired and didn't explain things properly. If you're lucky enough, you won't have any trouble with the billing department, but in case you do like I did, Han is the absolute most incompetente and rude person. read more

I wouldn't recommend it but if its a must I think the ER might be a better choice. The front desk seem to be uninformed, your in room physician conversations is easily over heard and... read more

Saw Dr. Marie Concepcion (was able to get a same-day appointment so I didn't have to wait long) and she was very good - very friendly and easy to talk to. Got an RX for an antibiotic and was good to go. read more

My review is truly about their unwillingness to take my insurance on no reasonable basis. They rejected mine, which is a health care benefit plan designed by United States Department of State, admnistered by Seven Corners. I'm an exchange researcher, coming here thanks to a Fulbright grant, but I am apalled that such urgent care facilities make it hard to get medical help. What better guarantee than the federal State backing me can I reasonably bring? This wouldn't happen in Europe. read more

DO. NOT. COME. HERE. I would give this place zero stars if I could. This place is an abomination. I went to this office last June to get a strep test. After waiting nearly an hour, I had my test -- results were negative. The doctor STILL prescribed a strong dose of antibiotics, which I'm pretty sure is outright dangerous, not only for my health, but for the growing problem of antibiotic immunity. Even worse, they charged me $250 as a "new outpatient" customer. I WAS NOT A NEW PATIENT; I had been there before, which staff has admitted and documented. I have spent the last 7 months arguing with their illiterate, incompetent billing agents who refuse to remove the charge, and hang up on me when I ask to speak to a supervisor. I've never encountered such rude incompetence with a medical facility. Bottom line: do not come here. Your health and finances will suffer. read more

Dr. Melissa Rudawaski has been excellent for me. I have Asthma and a few other ailments. She has taken good care of me. She listens and executes. I couldn't be happier. Scheduling has been easy and follow up has been excellent. Thank You Dr. Rudawask read more

PA Melissa Rudawski is always amazing. She never makes me feel rushed and always is very informative about my health as well as a terrific diagnostician. I love having a walk-in medical facility in my neighborhood where I feel well cared for. The receptionists, all of the professional medical staff, and Dr Rashid are delightful to deal with as well. While they take walk-ins, they generally keep to the appointment time, if you make one. read more

Came in without an appointment and waiting for 2 1/2 hours. They are not staffed to run a doctors office and an urgent care. Doctor had horrible bed side manner. Try somewhere else. read more

My care was subpar but not terrible while I was working with Medics USA as my primary care provider. They claimed they took my insurance but every single appointment was a struggle to get it paid. Even though I changed jobs (and insurances) almost a year ago, Medics USA is still coming after me for an unpaid bill because they didn't file the claim properly with my insurance and told me it was my responsibility to get it covered by them (which of course isn't true, this was a simple PCP follow-up for prescriptions, very routine appointment that is 100% covered). I'm never going back here, I suggest anyone avoid using them if possible. read more

Visited today and the staff was friendly and helpful. The wait wasn't anything out of the ordinary. I had to wait roughly 10 minutes in the waiting room and 5 minutes for the doctor. Everything went great except for one little issue - getting them to send my prescription to the pharmacy. It ended up being an entire hour before the pharmacy even received the prescription. I had to wait a very long time while very sick to get the medicine that was supposed to make me feel better. read more

I went for an annual checkup (which is free once a year) and they charge my insurance for an office visit (which is not free). They took more three weeks for the lab results, and they don't even call you to tell you that your lab results are done. You have to login to their website to find out when are your results posted. read more

Still dont know if I have lyme disease because these unprofessional asshats refuse to give me my results. It's been a month now and I might be living with lyme...you know, nothing serious. If you care about your health, do not go here. read more

I love these guys! Dr. Concepcion is awesome, and I try to see her whenever possible because we like to chit-chat; however, Dr. Africa is also great! I wouldn't say I have "fun" going to Medics USA (because who has fun going to the doctor?), but I get as close as one can. Highly recommend! read more

Easy to schedule, and they share your results using an online interface - a very nice perk. The two doctors I have seen here, Melissa Rudawski and Marie Concepcion, have been very helpful. read more

Though I have not previously had favorable experiences with Medics USA at the Columbia Heights or Dupont Circle locations, I was happy with my most recent visit. Melissa Rudawski, PA-C, was new to me and I look forward to scheduling my next appointment with her. She, unlike other physicians there, appeared to enjoy her work and care about me as a patient. She did not rush me, made me feel comfortable to ask questions, and thoroughly addressed all of my concerns. I felt I was being heard and she had my lab results within 48 hours. Finally, the front desk attendant has always been friendly and professional. read more

Made appointment. Waited an hour and half in patient room before doctor diagnosed me. Only one doctor on call. When making appointment, ask how many doctors are in office. read more

Reception and staff are very polite and was very impressed with Melissa Rudawski. I have also needed medical docs sent from her office and they were able to send me everything right away! read more