So kind quick. Stay is great Never a bad experience Dr Nirse nice. Dr Alberst soki d . They alm are read more

Absolutely terrible. I don't recommend.. if you want to wait an hour+ just for a checkup this is the place for you! (Even with no on in the waiting room) Staff is so rude and make this place terrible.. read more

I was seen in September the care was great. However the billing is another story. I was billed as if I saw Dr Albert. I never saw a doctor I saw a nurse practitioner. I was charged $10 co-pay at sign in. I have a $40 co-pay thru insurance . They mailed a bill for the full $40 and they have no record of my initial payment. I lost my receipt. They have no record of my $10 cash payment. Keep an eye on your bill! read more

Didnt event get beyond the receptionist. She was terrible!!!! I was there for a sports physical for my son. I handed her the paperwork and medical card. She asked where the paperwork was. I asked her what paperwork and she angrily said "Im not going to debate this with you." I have previously had wonderful service at this location, but I will never go there again!!!! read more

I have gone there in the past with satisfaction but today I signed in at 8:22 (20 minutes after they opened) and told I had a two hour wait And to sit in my car and they would call me! UNACCEPTABLE!! I had a sever sinus and ear infection. I took the home COVID test and it was negative. I went to urgent care in Dickson City and was taken right in, diagnosed, prescription sent and was home. Medicus never called until almost noon! They can go suck an egg before I will ever go there! I was really sick and needed help. The girl at the desk was rude. They will never get any of my time or money!!! read more

Trash. You pull up to trash. Walk into trash. They take you to a room full of trash. You leave with trash stuck in the bottoms of your shoes. Trash everywhere. read more

Insurance fraud at its finest! Called to notify on our way there that my husband had saw dust in his eye. They took our co-pay before we were even seen by a doctor. The doctor came in and said "Well I hope you don't still have anything in there, because I can't do anything about it. I don't even have eye solution here." He laughed and then sent us to the emergency room anyways! Why couldn't they have told us that over the phone, or better yet at the front desk before robbing us of our money and our insurance money? This is why insurance rates and healthcare costs are through the roof!!!! Our insurance will now be billed twice for the same diagnosis! read more

On Friday June 1st we took our 89 year old mother to Medicus URGENT care. She had fallen on some rocks and badly bruised her forearm. She was bleeding profusely and we had her arm wrapped in what was now a blood soaked towel. We arrived at exactly 7:31pm. Mind you this a Friday. Hours listed on the website are 8am-8pm!! The doors were locked... I immediately called while standing at the door and explained that I had an 89 year old woman that is bleeding badly. The woman responded with, "I'm sorry we lock the doors at 7:30 and I can't let you in" !!!! What on earth could explain how health care providers could have turned us away when they were clearly taking care of people inside. To make matters worse, I sent an email directly to Medicus with absolutely no response. This is disgraceful. They should be ashamed. read more

This place used to be great. I recently went with an auto injury where my own auto insurance was paying medical. I told them i hit my head hard but never got assessed for a concussion. So my dizziness was never taken seriously. Told them my neck and mid spine hurt but only got an X-ray of my neck because that's "only where the pain was when she pressed." Told them my neck was clicking and freezing up and I was told it's arthritis whereas it never did this before the injury. They did not even tell me what they were doing. A nurse walked in and gave me two injections and I left with a prescription for ibuprofen. She was going to prescribe a muscle relaxer under my claim but since I had "a few left" from my regular pcp I was told that would be enough. Even though those were for a whole other issue and I paid for those with my regular medical insurance. When I asked if I can go get physical therapy or chiropractic care I was told I can go but I'd have to use my own medical insurance and not the claim number from the accident. I called my auto insurance and was told that of course I can use my claim number for those services. I'm now at a great physical therapy place and thriving. Id never go back there after this treatment. I was in so much pain and could barely move my neck but the treatment was as such I was faking It, it seemed. Like I said I always liked this place but never again after this treatment. read more

Was fairly pleased with the service at this place. Was seen fast by a medical professional, tested positive for strep throat, treated, medicated and was back on with my day. Sure as heck beats waiting 2 weeks to see an MD. I will go back. read more

Kathryn Paradise, NP was fantastic with my autistic daughter. I couldn't ask for someone so nice and put my daughter at ease. Although they didn't accept my insurance, it was worth every penny to have her tests done there and get immediate results. I would highly recommend. Hopefully, we won't need their services, but if we do, we will definitely use Medicus Urgent Care again. read more

This urgent care facility has the most uncaring individuals for a staff. I called to ask if I needed an appointment at about 6pm and they told me no and to just call when I got in the parking lot. They were a long drive but they're that were the only ones that were open so I had to go there because I was in a lot of pain I arrived in the parking lot at 7:28 p.m. and I tried to call them but they had their answering service already hooked up and so I couldn't get through. I have then got out of my car right away and knocked on the window because the door was closed. After a few minutes a staff member opened the door and told me that they were closed to which I pointed to the window to tell them that I was just 7:30. She responded with "you have to call ahead 30 mins before closing" and I told her I was in a lot of pain and begged her to just take a look at me. At this point I was pacing and kneeling on the ground due to the amount of pain I was in. She replied by shutting the door in my face. DON'T GO HERE! read more

Unbelievable. I had a $125.00 copay for a 5 minute visit with a $3.00 prescription rendered. The waiting room is not segregated with individuals with the flu snotting, and coughing all over other patients. Total scam just like all other health care. A shame. read more

Went there today with my sick 14mo old. We walked in he had a 103 fever and was coughing so hard. The lady Jennifer refused to see him bc I did not have my drivers liscense with me I explained that I was waiting for a new one bc I had lost mine. I said I had ins cards, my debit card, and I have been there before. Jennifer said that it is insurance policy to submit a copy of your id with your claims little does she know that I work for Cigna and that is not he case and when I told her she said it was here policy! They refused my 14mo old treatment I will be leaving a review with bbb as well as contacting the highest person at this facility. Thank you Jennifer I hope your child never gets sick and is refused care! read more

Convenient, clean staff really helpful. Love Dr Eget . Open 7 days . My child prefers Medicus over our own Doctor

Great office. Staff is great and so are the doctors. Will never go to the hospital again. The took great care of my daughter after she fell off her bike and needed stitches. read more

This would be a great business if they were able to get the front desk staff some manners The one girl that greets you when you first walk-in. She's rude, ignorant and was texting on her phone the whole time I was standing there filling out my paperwork. Then when I had to go into my wallet for the insurance card she was huffing like I was bothering her. The other girl up front, I think her name was nat(thats what the girl called her) was on the phone with her boyfriend cursing and yelling. There is no reason when I'm sick and have a headache that I should have to listen to her yelling like a yack especially when my 2 year old son is along my side. Once you get past the front desk/reception area, the people were great in the back, The nurse that took care of me(it was here first day and she was training) was the nicest girl ever She was playing and talking to my son as she had know him forever. Very nice girl.. If it werent for her being so nice, I wouldnt have anything nice to say about the staff at all. She even apologized to me for having to deal with the rudeness and asked that I don't hold it against the business itself as we don't encourage that behavior nor will we tolerate it. She said she would report her. I was seen by Dr. Pellino, again great dr and friendly. He was very professional and listened to my needs. The nurse came back after the Dr to give me prescreptions and again apologized and then walked me out of the visit with myself ans son. The front is terrible but if you can stomach them to get into the back, the service is exceptional. And of course, in order to leave you have to deal with the front desk staff. It's not a good way to start or finish your finish. Leaves a very bad impression. I love the real staff in the back. If they get rid of the front and get nice people that know how to act professional- it would be a 5+. They will help you and take care of you but the fact they are so ghetto and disrespectful in the front doesnt make it a pleasant experience. read more

I would highly recommend Medicus Urgent Care to anyone in the area who needs a quick fix. Rather than waiting several hours at a hospital, I received an X-Ray, boot, and referral within an 1.5 hours of my arrival. Additionally, all of the staff were pleasant and personable! read more