I cannot begin to express how much I love the team at UTC Skin Laundry. I've been coming here for…read moreabout 5 or 6 months now and every visit I know I can expect a big smile, friendly service, and knowledgeable RNs ! Melissa is the best when it comes to an Aesthetic RN! She always makes me comfortable, explains the science behind everything, and is just so sweet and funny! Mia and Shelby are fantastic, and are great with helping to schedule with flexibility. And I couldn't be happier that Shelby got promoted to manager of the location! She most definitely deserves that promotion! I look forward to continuing to see these ladies monthly, and highly recommend this location.

Love this place!!! All your laser facial needs in one place. And love how they've made it so easy…read morewith their monthly membership that gives you the option for 2 laser facial a month. Located in UTC mall with plenty of parking, which is free for the 1st hour. All the staff is super friendly, very informative, and knowledgeable. They give you recommendations but they're not pushy on making you do the treatment.

Heidi is amazing! She does my Botox and filler and I couldn't be happier. Love it here!read more

I absolutely love Heidi. I've come to her a few times this past year and she's so sweet, is great…read moreat what she does and it's always pain free.

Nick at the front desk is fantastic--always welcoming, helpful with scheduling, and great at…read moreletting clients know about promotions. Michael is absolutely the best. My favorite treatments are Clear + Brilliant, BBL, and PDGF.  Michael is the only person I trust with my face. The results are consistently amazing, and I always feel confident I'm in expert hands. I actually drive down from Los Angeles just to see Michael, which says everything. If you're looking for a medical spa with exceptional service and outstanding treatment providers, I highly recommend this team.

I had a BBL Face and Halo laser treatment done by Michael. He made the experience relaxing...I was…read morea little nervous! I love Alcheme Del Mar! I won't go anywhere else. The team there is the best! Especially Michael and Nick!!

Lyssa was my nurse at laser cafe. During the appointment, she educated me well & set out realistic…read moreexpectations with me. Depending on the area being treated, it can be very vulnerable but Lyssa made me feel comfortable and assured me throughout the process. I plan to continue my laser treatments with Lyssa & definitely recommend coming here!

TLDR: Do NOT have the tech Lyssa work on you! She is…read moreextremely rude, dismissive, unprofessional, and sloppy. Full version: I've been coming to this location for laser hair removal for years. I've treated two previous areas and I'm currently working on my 3rd. I've always had consistent, thorough treatments, until last night. My most recent session with Lyssa was the complete opposite and honestly was a complete waste of money. I had gotten off work at 4 from north county and traffic was bad so I was about 10 minutes late for a 5:15 appointment. However, the clinic was not busy and I didn't see anyone after me so there was absolutely no reason for the session to be so rude and rushed the way it was. The first thing Lyssa said/asked upon us meeting for the first time was if I was there to treat my lower-face treatment. I told her I had never done that before and that maybe she was looking at another Jessica's chart since my name is so common it happens often. When Lyssa starts the laser, she asks if it was painful and I say yes, so she asks if I want to turn it down and I say no, just turn the air up higher. She said it was already at the max setting which it wasn't (I know exactly what that setting feels like after multiple past sessions), but she insisted it was without checking. The entire treatment took under TWO minutes, and she did not go over any area twice, which is the standard every other technician here has followed. That's a $70 per MINUTE session. She asked if I needed aloe and then left the room. Cold. Abrupt. Dismissive. Such a disgusting attitude. I walked out feeling like I she ripped me off and treated me like trash. I should not have to pay full price for a session that was rushed, incomplete, and performed with dismissive attitude and zero care. Instead, she gave me a horrible experience. In my way to the receptionist, I see Lyssa in the hall and she quickly turns into an EMPTY room then closes the door behind her. When I get to the receptionist, I ask for the managers info, which I only do in extreme cases. The receptionist asks me, did you not get the treatment? And I said, "Exactly... That's how short it was!" If the clinic wants to maintain its reputation, there needs to be consistency in training and expectations. What I experienced with Lyssa was unprofessional and below the standard of this location. Sometimes employees get an entitled and rude attitude when they've been somewhere for a while. The manager was supposed to call me back today and has not done so yet.

I highly recommend Jessica for Botox! She is absolutely wonderful and truly takes the time to…read morelisten to what you want while making sure you feel comfortable and confident. Jessica is very knowledgeable, professional, and has such a gentle touch. I really appreciate how attentive she is and how she focuses on creating a natural, beautiful result. I always feel like I'm in good hands with her. If you're looking for someone who is skilled, caring, and truly takes pride in her work, definitely ask for Jessica!

My treatment was done on Feb 4th. I'm a male patient, and I received upper lip enhancement, under…read moreeye threading and some Botox. Getting in and of UCSD medical plaza was a PITA. Nonetheless, parking was validated. In a nutshell, I thought it was too expensive for what I received. Staff were friendly. PA was ok. However, l want more than I received for my $1700. I didn't negotiate, which you should do always. Follow-up was part of it too. They wanted to sell me $7000 more in treatment but I don't think that will happen. I did see some before and after results but nothing earth shattering. I'm going to another place for Morpheus8, and we will see how that works out.

I went for a consultation this week & had the most incredible experience with Amy! She is very…read moreconservative in her approach & unlike other MedSpas, they did not try to oversell or upsell me on treatments. She was a wealth of knowledge & shared so much info about what would actually move the needle for me vs what could potentially make my Melasma worse. So grateful to be connected with this group of amazing women - you can tell they have a passion for helping other women feel confident & comfortable in their skin. Highly recommend!

I went to get lip fillers and did not get the outcome I wanted. After the swelling went down, I…read morecould not tell that any fillers actually took place. I had an allergic reaction which made it painful to eat anything for weeks! I had called to get prescribed something for the pain and they suggested I take Tylenol. The NP urged me to go back to get the filler again as she insisted that my reaction could have been from eating something else. However, I no longer trusted her. It seemed like she did not care about my pain or results at all. She appeared selfish in only focusing on making another sale.

I always have an excellent experience. They listen and really care about the results you're looking…read morefor. I highly recommend!!

Let's just say... "The Happiest Place on Earth" tagline shouldn't belong to Disneyland…read more Dr. Ataii is worth every penny. He's the absolute best!

Alayna and the entire staff deserve recognition for the level of care they provided. From the…read moremoment I walked in, the front desk and clinical staff worked together so seamlessly that I genuinely felt like I had an entire team invested in my short- and long-term goals. I'm naturally very frugal and usually have a hard time spending money on myself. What I appreciated most was that I never felt pressured to purchase anything. Instead, the staff took the time to review my chart, evaluate my concerns, listen to what I wanted, and clearly explain my options and why they might benefit me. They made me feel like I wasn't simply spending money--I was making an informed investment in my health, confidence, and beauty goals. I even purchased the Aluminate serum Alayna recommended because I understood how it fit into my individual goals. That says a lot coming from someone who normally talks herself out of spending money! The entire experience made me feel like a VIP, but more importantly, it made me feel like I mattered. I hope the management and owners know what an exceptional team they have. Their professionalism, teamwork, knowledge, and genuine care are what turned a good appointment into an experience I'll remember. Thank you, Alayna and the entire staff, for making me feel comfortable, supported, and genuinely excited about my results. Give all the front staff that were working at 5:00 pm today a raise. They were spectacular and so welcoming.

LOVE LOVE LOVE!!!!…read more Every staff you walk by is so welcoming and smiling that it's contagious. My appointment was great as I felt heard and was given various of options to meet my expectations. My injector Mari was wonderful as she talked me through the procedure and checked in during the process to see if I'm okay or needed any distraction tools. I can't recommend this place enough and they'll definitely will be seeing me again!