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    MedStar Health

    5.0 (1 review)
    Closed 7:30 am - 7:30 pm
    Updated 1 month ago

    Services - MedStar Health

    Physical therapy

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    28 days ago

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    Anne Arundel Gastroenterology Associates, P.A

    Anne Arundel Gastroenterology Associates, P.A

    2.5(58 reviews)
    0.2 mi

    I was scheduled for my appointment today at 10:30 a.m. for an 11:30 a.m. procedure. I live about…read morean hour and 10 minutes away. I received a call around 8:00 a.m., asking if I could come in earlier. I replied how far we lived from the Gastro Assoc, and he said well, you can be here a little bit after 9:00 a.m. We started running around trying to be there on time. We walked in at 9:15 a.m., and there were a lot of people, apparently, who had been told to be there early. The receptionist was clearly annoyed. I went back for the procedure and was not seen earlier. I thought a lot of hassle for nothing. I got back there finally, and the nurse anesthetist was annoyed because they did not have the paperwork regarding some heart problems I have had. She was snapping at me. I had never been told to give them notes from my Cardiologist. I did not appreciate that either. I was looking at the number of patients that they have and the staff running around. It seems to me that they are more interested in the number of people they get in rather than taking a true interest in the patient. The staff is cordial, but very busy. Lastly, I am finally back in recovery. I am dressed and waiting to be released. They said the Dr. will be in a few mins. After about 1 hr, He comes in and talks with me for about 3 mins, and tells me to make an appointment with him. It took so long for him to see me; I think he did another surgery. Meanwhile, the staff had called my husband to pick me up outside. We left there truly annoyed.

    I had the absolute best experience, from Emily at the front desk (coffee and monetary reward lol)…read moreAnd Dr Jackson and her wonderful team. In patient and out patient nurses were great! Thank you all!

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    Anne Arundel Gastroenterology Associates, P.A
    Anne Arundel Gastroenterology Associates, P.A
    Anne Arundel Gastroenterology Associates, P.A

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    Anne Arundel Gastroenterology Associates, PA

    Anne Arundel Gastroenterology Associates, PA

    1.0(3 reviews)
    11.8 mi

    What does it take for a response? I've sent 2 emails and left a phone message but no one has…read morecontacted me. I'm responding to the three year reminder you sent. I've been on hold nearly 30 minutes with no response. You have all my records or I would go elsehere.

    I have never encountered so many inept employees as I did when I visited the Anne Arundel…read moreGastroenterology office located in Stevensville MD on 130 Love Point Rd. Here's my story. I needed to call the Anne Arundel Gastroenterology office located in Stevensville MD on 130 Love Point Rd. to get the instructions I needed for an upcoming colonoscopy test. The receptions asked me if I was having any problems, I said I get constipated once in a while. AND! All of Sudden I had to make an appointment to the see the Physician Assistant on Love Pt rd. to talk about my constipation! When I went to office in Stevensville on Love Pt Rd., both receptionists at the front desk area were extremely rude and very disrespectful. Especially the receptionist who signs you in! (I will come back to her in a little bit.) So, I was led to a room where the PA asked me if I was having any problems. I told him I get constipated once in a while. And he said that's normal for someone my age and it happens sometimes. Then he gave me the instructions with the items I needed to purchase (Laxatives) for the colon test, and I was charged $80 for this stupid office visit! I was OUT $80 for NOTHING! And before I left the office, one of the receptionists told me she needed to take my BP and asked me to sit down at a desk behind the nasty receptionist who signs people in. As I was waiting for my BP results, Hahaha, I heard someone snoring and the first nasty receptionist was sound asleep snoring loudly! while sitting straight up in her chair! And then I spent 2 days going from drug store to drug store looking for a 10 oz bottle of (Clear) Magnesium Citrate which I couldn't find BECAUSE IT was recalled 6 months ago! They're giving instructions out for laxatives patients can't find! OMG I have never been so pissed off! Where's the quality of workmanship anymore, it seems the younger generation doesn't meet the standards of quality work! And I already spoke to three other employees from AA Gastro today and they don't appear to be taking any corrective action here either! I only gave them 1 star because I had to! so I could write this review!

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    MedStar Health - physicaltherapy - Updated July 2026

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