The billing department is incompetent, losing track of payments and unable to provide correct…read moreinformation. The quality of their services is unacceptable

Diane Markel at the Center for Sleep Disorders in Chevy Chase is wonderful. She helped me with…read moreuploading my insurance and drivers license information and made the process easy .Everyone I spoke with was kind, patient and professional. Highly recommend Joan Roberts

The good news is that Kaiser is cheap, a great value for the healthy Medicare patient. The bad…read morenews: you get what you pay for. Kaiser's HMO model for Medicare Advantage puts too much weight on the patient. With one 20 minute personal checkup a year, you never get to know your primary care physician & vise versa. Getting specialist care is an ordeal that requires patients to be pushy. It took me a year of insisting to get a referral to a urologist. Also, twice, in two annual checkups, my PCP suggested cortisone for a sore hip, but never followed up. He authorized only an x-ray for ligament damage in my jaw, a soft tissue injury -- which predictably didn't discover much. When he recommended physical therapy for the jaw, I insisted on an MRI. Eventually that led to a diagnosis, but it took wat too much effort. The three PCPs I've had either lied to me or dissembled in other ways. The specialists are not that great. The aforementioned urologist exam caused a urinary tract infection. Rather than provide an antibiotic, he sent me to a sneezy, crowded clinic, where, after waiting hours with a rising fever, I was finally prescribed one. The labs can be crowded and chaotic. The out-of-network referrals were better. Virginia Hospital Center replaced my aortic valve with zero hassle. The facial surgeon seemed pretty good. Also, note that if you are among the 17.5% of patients who take zolpidem (Ambien) for sleep, the system will try to push you out. One calculated inconvenience is that you are ineligible even for light pain relievers following a procedure (thankfully, Kaiser does not perform open heart surgery). Another is that Kaiser uniquely requires you sign a release granting permission for snap urine analysis tests. Until this year, they had never exercised this authority, but my current PCP, Dr. Pamela Coffee (aka Nurse Ratched, MD) wields it with glee. After the third such indignity, I'm willing to pay more for better care.

Great location. Easy access by bus, Metro or driving. Facility is extremely clean. The entire staff…read moreis professional and friendly. Dr. Young is very attentive and addressed concerns. Highly recommend Kaiser Permanente by the way.

Beware of TIAA-CREF and HHMI Retirement Fund Restrictions!…read more I worked for HHMI for 23 years at a satellite site in California, diligently saving for retirement through my 401(k) for over 15 years before transitioning to a 403(b) with TIAA-CREF. I trusted that my hard-earned money would be accessible when I needed it most. Unfortunately, after COVID, I made some adjustments to my account and clearly stated on a recorded line that I needed to continue receiving my $2,500 monthly payments. The customer service representative assured me this would be taken care of--but it wasn't. Now, I find myself locked into an annuity for another five years with no way out, while my retirement funds are essentially held hostage. To make matters worse, my account is growing at an insultingly low rate of just $700 every three months, and then I'm hit with a 20% tax when I withdraw anything. This is my money, earned over decades of work, yet I am being denied access when I need it the most. I am also a fire victim in desperate need of these funds, but HHMI's loan administrator, Ms. Whaley, refuses to allow access, citing IRS rules--but is this truly the IRS, or is it HHMI's own policy designed to keep retirees from their rightful savings? I've searched for resources to help, but I'm hitting dead ends. If you are considering TIAA-CREF or relying on HHMI for your retirement funds, think twice. Their lack of flexibility and misleading customer service could leave you trapped, just like me. Does anyone have advice or experience navigating this? What are my legal rights here? #RetirementScam #HHMI #TIAA-CREF #WhereIsMyMoney #RetireeRights

beautiful place with the best conference room I have seen…read more tucked away in a quiet corner of Chevy Chase, the HHMI headquarter has the feel of a southern estate. It houses conference rooms, living arrangement (better than the Marriott nearby), gym, coffee machine, and don't forget, incredible science.

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

I have walked around this campus many of times via the Bethesda Trolley Trail, & always took a…read moreinterest in what I could see through the black wrought iron fence. Today, I got the chance to experience what the nation's top medical research agency had to offer. First & foremost, if you do not have to drive, PLEASE take Metro...hindsight regarding parking is most absolutely 20/20. Plus a little exercise doesn't hurt anybody. I had an interview today, yet not before the 'screening for access' took place: Pull vehicle forward. Turn off engine. Leave door open. & then take all of your belongings, including every piece of computer & or electronic devices on your person. While the vehicle was getting screened, so was I. After a few minutes of having my ID scanned more ways than one, providing the small piece of paper from the initial license plate log in, I was giving a temporary visitor pass with a full headshot & my name displayed. I was then allowed to go on my way. A way that took 30 minutes of following the map to the dedicated building. Actually, locating the building only took 10 minutes with a couple of u-turns here & there, yet finding parking was the most time consumption. Kudos to the NIH police officer off the Old G-Town Road gateway entry for pointing me in the right direction to a MLP (Multi-Level Parking garage) that had spaces available. I'm sure if I passed him one more time, he would not have been as friendly. :-) Although I arrived 45 minutes early, I was now against the clock from finding the building & a parking space. & in clutch mode, the kind spirited parking attendant MLP-6 heard my internal plea & told me to leave my keys with her & to be on my way...THANK YOU Ms. T -working the AM shift! After a few more friendly fingers pointing me in the right direction, I arrived to the laboratory, one of many massive laboratories housed in one building. Well perhaps I knocked on the wrong door at first, yet the Lab Techs & eventually the Lab Manager were all very nice turning me around to the appropriate laboratory. Every facet of a person I crossed paths with today, whether maintenance, law enforcement-security check in, clinical, scientific, & even an Educator, was simply pleasant & helpful. I can only imagine the camaraderie amongst everyone within these 27 different institutes that makes up NIH. & their own personal stamp in discovering innovations to improve health & or save lives. What an amazing & well manicured campus of greenery, LEED buildings, handicap parking spaces, parking buildings (mostly for permit holders), LED crosswalks, & of course the never ending maze of getting around.

This place truly is a campus, and much reminded me of being at college, but its a government…read morehealthcare and research facility. Driving and parking can be tricky as its right off 355, I'd encourage you to take public transit if you can. There are many, many buildings including a hospital onsite as well as many other offices. When arriving if you're not a staff member you'll need to go in through one of the main entry buildings. There is one literally steps from the Medical Center Station, be sure to bring a government issued photo ID, and the security screening process is similar to what you'd encounter at the airport. Depending on the time of day the lines can be pretty long. Once through the security area you head out the door and there are various shuttle buses that will take you around campus, just be sure to take the correct bus as some buses make stops to other NIH buildings not on the main campus. This place is pretty self contained, there's cafeterias in some of the buildings, a credit union on-site, and plenty of nice paths to walk around. On the campus you'll find a unique mix of really old buildings, mid-century buildings, and newer modern buildings. I was in one of the mid-century buildings and it needed some refreshing. I was here for a meeting and the meeting facilities were nice although basic which is what I've come to expect at a government facility. Although the room was spacious and accommodated the group that was in attendance. Overall a nice place, people who worked there were approachable as I wasn't quite sure where I was headed. Although if you're there for an event or meeting, I'd advise getting there at least 45 minutes ahead of time if you want to be on time.

I scheduled a treatment here after a consultation two months ago. I showed up for my treatment…read moreappointment today only to be told that my provider was no longer employed by the clinic and no one else could do my treatment. This was in spite of the fact that I called last week to confirm my appointment; no one bothered to check or inform me that showing up would be an absolute waste of my time. I then tried to reschedule with another location in DC but they refused to honor the price I had agreed to pay for the original treatment. To sum up, Vein Clinics of America/USA Vein Clinics is an unprofessional and incompetent organization and would suggest taking your business elsewhere.

This review is specifically for the new management (USA VEIN) who has taken over this clinic in the…read morepast month. Since taking over, things have been a mess at this clinic. This review does not reflect the amazing and professional service both Dr. Sonde, and Katie have given, but the lack of communication from new management. Once new management took over, and electronically held all of our medical records, upon my appointment with the new management, it took over one hour for me to get checked in. Unfortunately, front desk, staff could have helped speed up the process and given me the correct number to help expedite this within 30 seconds, rather than waiting over an hour for someone to make the check in process easier. I am now in my second phase of my vein treatments, but I have now been rescheduled two times due to unexpected office closures, and or staffing issues. I am not sure what to think of the new management, but when asked why I am not being communicated about office closures, they say they are just "guessing" that they just didn't get a hold of me. I am not thrilled with the new management company for this clinic, so I would advise waiting until they get it together.

Dr. Loomis is one of the best primary care doctors I've ever had in my 49 years on this planet. He…read morereally makes the effort to ensure your health is as good as possible and to address all of your questions. The office staff are very responsive over the phone/email and in person and helpful too. Dr. Loomis spent a full hour with me during my first visit (the initial visit being a video call according to their pandemic procedures), more than the allotted 45 minutes! (Maybe it's because I already knew him from his public appearances and had a lot to chat with him about, as well as a lot of health questions.) He definitely knows a lot about nutrition (this being a specialty of Barnard Medical Center), but is knowledgeable about medical issues all around as well. He helped diagnose a significant vitamin D deficiency in me and prescribed a supplement. He also referred me to specialists for other issues. My second visit was an in-person physical exam, and again, he went above and beyond the typical standard for physicals. I'm so lucky to live in the DC area!

Ever since COVID, the only way to get an appointment fairly quickly, is via Telehealth. November…read more2024, I was very, very ill, and they would only see me in person 4 months later! In the meantime, they instructed me to go to Urgent Care or the ER! Several other times, owing to minor issues such as ear infections and conjunctivitis, they insisted I do a Telehealth appointment or otherwise, go to Urgent Care or the ER. Further, annual physicals have not been comprehensive. Moreover, for my first physical with Barnard Medical, they assigned a medical student to conduct it, in its entirety (w/o any other doctors present). In addition, this was despite the fact that I had requested, in writing in my medical records, that I did not agree to be seen by medical students. It appears as if the doctors rarely even come into the office! The lovely Nurse Practitioner, Kristine, is the gem that seems to hold the office together! She shows both care and concern, and although there is a lag time to see her, too, at least you can get an appointment with her in person (eventually).

Phlebotomist Abney is truly amazing. We always have to hold my son (2 years old) down to get shots…read moreor blood drawn. Not with phlebotomist Abney. He made my son feel so comfortable and the process was so quick, that my son barely even shed a tear. He left the office smiling...unheard of! Getting blood drawn is not a fun thing, especially for a child, but if you have to get it done, I highly recommend Spring Valley Center and phlebotomist Abney.

From the owner: Children's National Hospital locations offer patients access to expert, specialty care throughout…read moreMaryland, Virginia and the District of Columbia. Your child can receive care in a number of specialties at our Friendship Heights location, including dermatology, nutrition and psychiatry, among others. Please note: Parking for our facility is available in a lot at 4303 Fessenden St NW, Washington DC 20016.

K. Marie Hall is a reflexologist who also does detoxification through aqua chi foot baths, steam…read morebaths, and colonics. She is an excellent reflexologist, promoting relaxation both through reflexology and her own calm demeanor. The detoxification that she does complements the reflexology nicely. Not only is her reflexology relaxing, but by focusing on parts of the body that are causing difficulty, it also improves medical problems. For example, I have had a problem with constipation, which she improved just by focusing on the part of the foot that deals with the large and small intestines. M.H., Kensington, MD.