Best emergency vet in the portland/vancouver area. Only 8 mins from the Oregon border. Great staff

Took my care credit information before they would see my dying cat who fell three stories onto cement. They lied to me about how much I would be charged. Ended up needing to put him down shortly after unless I could either take him home in pain ?!?! and hope he recovers in a cage on his own OR pay thousands for a probly useless surgery. They were very dishonest, uncaring, all about money alone. I couldn't believe it. I didn't know such greed and cruelty could excite in an animal care facility. the spent every dollar available on my CareCredit (1045) account pretty much just to give him some pain med and euthanize him. It was evil. read more

I was impressed by the facility, the staff, the Vet, A minus, only downgraded slightly because I couldn't get the vaccinations at such a huge facility. A small thing I think could be added. Fair pricing I thought compared to Banfield and camas washougal animal, both I've supported for 25 yrs and left feeling overcharged and pushed to add all kinds of stuff many times. Mr Zolo needed an infected bite wound fixed, and was done and ready in an hour. Oh, open 24/7 got me there on a Sunday morning! read more

MedVet Vancouver - Mr Zolos new haircut! - Veterinarians Near Me - Vancouver, Washington

Sadly one of our dogs attacked the others eye and it was so horribly swollen and infected. We took her to med vet and they were amazing. I truly believe that hey saved her eye. She's 100% better with their care and I am so thankful. Affordable, everything is up front, they give you their price for meds and let you know it will probably be more affordable at a pharmacy. Thank you to the kind staff read more

We've used MedVet a year ago and again this week. Both times our Pomeranian had a severe coughing spell. Pomeranians have a tendency for having a collapsed trachea so after about 15 minutes I took him into MedVet. They are great, and they are there in the middle of the night. Both visits were between 1AM and 4 AM. They are there, they are very thorough and they are quite reasonable. I paid about half as much as our last annual wellness check up cost to our regular vet for an emergency visit in the middle of the night. Do yourself a favor and put MedVet in your directory for an emergency for your pet. It's a great facility. I hope enough people use them so they will be there if we ever need them again. read more

This was the best care team ever. You can get the sence that these individuals genuinely care about the patients and families that walk through their door. Meg was amazing and went above and beyond to reach the best possible outcome for us. Would recommend this care team anytime! Thank you! read more

Thank you to the incredible staff at MedVet for their wonderful care of my Dachshund mix Aero! She needed emergency surgery on her intestines and received life saving care at this facility. Every single person my spouse and I interacted with (the front of house staff, nurses, veterinarians, etc.) over the course of three days were amazing. It's been a rough couple of days for our sweet girl but now she is on the road to recovery. I cannot say enough positive things about MedVet for finding out what was wrong and saving her life. It was expensive, but very worth it. Highly recommend this emergency vet. They truly care about animals and have empathy for the people who come in during an emergency. Excellent communication throughout the process and I always felt like my dog was in good hands. read more

MedVet Vancouver - Aero, Dachshund mix post surgery at MedVet - Veterinarians Near Me - Vancouver, Washington

It's the weekend....middle of the night....and our pup decided to engage in some Olympic caliber vomiting. We tried calling the animal hospital closer to us...but no one picked up the phone. So off we drove to MedVet and what a great decision it was. We were greeted by both the personable Beth at the front desk and Savannah, an intake staff member, and Dr. Wright who is so very friendly and knowledgeable. By the time we left, we had answers and options. They also provide pet owners a two-day window for follow-up visits, free of charge. (I also appreciate that MedVet has various medical specialists under one roof.) For an emergency animal hospital, the cost was reasonable. The only wish on my list is that they open a satellite office in East Vancouver. They are awesome. ************** Two days later, MedVet gives me a call to see how our pup is doing. I've never had an animal hospital do that before. Such wonderful, humane service! read more

Took my dog Eddie into MedVet because he was suffering from cancer, I was unaware of what was actually going on with him. They explained everything in detail and they were so kind to me. They let me say my goodbyes and took good care of Eddie. read more

MedVet Vancouver - Eddie Kurtz - Veterinarians Near Me - Vancouver, Washington

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My dog was in a dog fight while visiting family for the Christmas holiday. This facility made the entire process so quick and easy. They provided comprehensive directions for medications and how to care for my dog post-op. Excellent staff and excellent facility. Would highly recommend. read more

Had to rush my baby to the ER last night. Everyone was extremely kind, friendly, helpful, and quick to respond. They saved her life and I'm so thankful. Special shout out the ER guy with the DBZ bandana (sorry, in the panic I forgot your name) and I want to say Dr. Gibbs - who made me and my husband feel extra secure that our girl was being properly cared for. But truly everyone I came into contact with that worked there was amazing. I even got updates through the night with a progress pic when she was awake!! I was up all night worried sick, so this was truly so calming until I could pick her up. Thank you everyone at MedVet Vancouver! read more

If you have an emergency situation with one of your pets, Med Vet is the absolute best place to go. The staff is the most kind, caring, compassionate and gentle group of people I have ever dealt with. I took one of my cats in on Sunday, expecting the outcome would not be positive. From the receptionist, to the vet techs, assistants and the doctor, we couldn't have been treated with more respect and kindness. Knowing our sweet girl would not recover we made the decision to say goodbye. We were not pressured or hurried in any way. We were able to take as long as we wanted to say goodbye and were able to hold her until she breathed her last. At no point were we rushed, they treated her as if she were their very own. I can't say enough about their tender handling of our sweet girl or of us. The painful situation was eased because of their compassion. read more

So glad these folks are here. While ER costs are never small, it's important to me to be seen asap when something is wrong with my dog. Everyone is so kind here and you can tell they love what they do. read more

Terrific staff - incredibly kind and thoughtful. I highly recommend! They were thoughtful about what was needed and did not run needless tests. read more

Dr Joseph Cacioppo, DVM is such a loving and caring doctor. I can't even find the words that describe the level of love and care he pours into his patients. There just aren't words worthy. He is an angel sent to administer care to his patients. He turkey takes the love and care to a personal level. Will my outcome want what I wanted, he put my loved one's best interest to heart. God bless this man and his crew. If you love your fur baby like a child and with all your heart... this man should be who you take them to. read more

They were more attentive than any vet has been in 15 years. The last vet er experience I had I paid 1400 and sat for 6 hours for someone to tell me my dog had Giardia. Definitely not the case at MedVet. In and out and under 300 and took less than 2 hours. read more

Thank you MedVet Vancouver! We came in with concerns for our girls breathing. The staff was very kind and attentive to making sure she was taken care of and we were very well informed throughout the process. read more

We brought our dog here after he had a stroke. Dr. Krall performed an MRI and found a few surprises that we are taking care of right now! The neurology team has been very easy to get in touch and communicate with. They referred us to an oncologist and were quick to collaborate with that team on getting our dog treated. read more

Amazing service from beginning to end. It felt like we truly were cared for and the exam was thorough. They called the next day to ask how our cat was doing and even called to ask for another sample to retest at no cost to us. Prices were great, given it was an ER visit, and we found the medication cost to be same as a normally schedule vet visit. We called ahead and the lady that answered the phone was kind and helpful. The tech doing the vitals was so good with our cat and I could tell he just cared. Our cat is not a fan of the vet, but he moved carefully and made sure she was comfortable. Dr. Gibbs was very knowledgeable, narrowed in on the problem right away and provided us with clear next steps. She also educated us on things about parasites that we didn't know and we appreciated her taking the time to sit and explain everything. At the end, a tech came in and further explained what we needed to do for treatment at home. I mean even the pills were already cut up! It felt like going home with a goodie bag. So so worth the visit. Within hours of getting home, we noticed huge improvements. read more

I've had to take my dogs here twice at night & the price was reasonable and we didn't need to wait that long.

Over the past two months, I have brought to dogs that we thought we might need to say our goodbyes too, shorty and Bailey. Both dogs were older. Shorty was 17, and Bailey was 16. . This was the hardest thing I've had to do, especially when you are not sure what the answer is or if you're making the right choice. Both visits we had the most caring and helpful care staff. From start to finish, they took care of us and, most importantly, our furry companions. They understand the position we were in and that we were looking for answers. It was really up to us to make the choice to go through with uthinizing them. They made that very clear but also expressed in detail about our dogs' quality of life and where they both stood. We knew we were making the right choice, knowing it's just an impossible decision . Your staff made it easier to navigate this tragic process. Thank you for taking care of me and my family. We are so blessed that Shorty and Bailey were taken care of by your team. Your kindness and compassion were present throughout this entire experience read more

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All the staff was amazing and understanding of my pups needs. Thank you for being kind to North and acknowledging that she is a nervous dog and treating her with respect! She is back at home and taking a nap after you helped her vomit up the diaper she ate. read more

MedVet Vancouver - Dog - Veterinarians Near Me - Vancouver, Washington

Unfortunately, my experience with this hospital was not favorable or braggadocios. It simply did not feel like a place of empathy or compassion. Their priority is only money, and not the practice of unselfish care for your fur family. I would recommend that you go anywhere else but here. The place I went to the next day was called Claus Paws Animal Hospital, they showed considerably care and unselfishness towards your pets. They went beyond my expectations. I highly recommend them here in East Vancouver, WA. read more

Please do not bring your beloved pet here. We brought ours in after a collapse at the park, ended up with a cancer diagnosis and only weeks left. Unfortunately, when we went in for a specialist appointment to confirm everything a few days later, they prescribed us with a medication that interacted with a medication he was already taking and was recorded multiple times in his chart that he was taking this medication. A day after he started his new medication prescribed by the vet there we could tell something was wrong. We called in and were given the run around several times when they finally admitted to us that they "were so sorry" they prescribed a medication that actually couldn't be taken with the other he was on and was causing extreme stomach ulcers. The tech we talked to even said the wrong medication but after a quick google search I found out it was the other one prescribed. They then told us we should "probably" bring him and they can give him antacids. Obviously I did not trust them and took him elsewhere for help. They people here caused my poor dog to be in excruciating pain for his final days and we ended up having to put him to sleep a few days later because of it. I will never ever forgive them for putting him through that when he didn't deserve that as his final days. The techs we dealt with were not compassionate, barely even said hi or comforted my dog and felt extremely transactional. Shame on you guys. read more

The internal med team has been fantastic with my boy! Also, super fast to get into unlike Columbia River. Def recommend!

I want to start off by saying that most of the workers that encountered at MedVet Vancouver were amazing and instrumental in helping my dog get back to normal when he had his very first ever grand mal seizure. My 1 star does not go towards any of these people that we worked with. The 1 star is related to the experience I had with the very first clinical person I came into contact with that triaged my dog in the lobby. We asked the staff twice when we were there for the name of the person we dealt with and we were told that "there are a lot of members on staff and they would need to review to see who helped us". We have called to ask for the name after as well and have been given the runaround. I submitted a "contact us" form over a week ago and have not heard back. Hopefully this review will catch someone's attention, and I can get a callback to discuss further. On 12/22/24, my dog shot out of his sleep into a full grand mal seizure, his first one ever, it was the scariest thing l have ever gone through. He was seizing for a very long time (roughly about 10-15 mins). I called to let the vet know that we were going to be coming in because I had no idea what was happening and I was genuinely concerned he was going to pass away. We arrived to the vet around 10:15pm and a clinical worker (female, blonde) came out and was asking me lots of questions regarding what type of food my dog eats, etc, and just stood over me while I was holding my dog that was actively seizing and peeing all over me due to the loss of urine/bowel control. There was absolutely no sense of urgency. I asked the worker if there was any way that my dog could be taken back to get some vitals done to make sure that he is at least stable enough to not pass away and then I would answer all of these questions (I do not think I said this to her in a rude way, l might have said it in a very heightened tone, but I need you to understand I was TERRIFIED for my dog). Her response was to stay standing above me while I was sitting down and tell me multiple times "This is not going to work out unless we have mutual respect for each other" and then something along the lines of that I can't be rude to her again. At that point I was in full panic and crying begging her to please take my dog back, and again, got the same response "this isn't going to work unless we have mutual respect for each other".I would say that this added on at least another extra minute or two of her standing over me, not helping my dog (which I would like to point out could have been the difference in saving his life). Please also keep in mind, that I wasn't declining to answer the questions, I answered most of them before asking if he could be taken back. There was zero compassion given towards me in that moment. I work in the medical field, I come into contact with people every day that are scared/sad/upset, and I have never once had the reaction that the clinical staff member had for me in that moment. There was nothing along the lines of "we are going to take care of your dog" or "I know this is a scary situation but...". She immediately jumped to thinking that I was being rude/ disrespectful and was talking down to me and insisted that she keep telling me this. I would greatly appreciate a callback to discuss this further with a leader as l am beyond disappointed this is how my dog and I were treated upon entering read more

Very helpful , but there were no specialists on duty and it was apparent my dog needed one , but instead they treated him for hours then told me there was nothing they could do and he had to go to Portland were there was a specialist there that could do something, then they gave me a bill for $1,100 and referred me to bridgetown which cost me another$3,200. They could have just told me that in the beginning and saved me a thousand dollars and hours of my dog being in pain. read more

Last night our dog was in a serious situation and we needed a vet at midnight. Driving to Vancouver from SE Portland when our dog needed immediate help worried me, but we decided to go to MedVet instead of a well known vet closer to us because we worried about the wait time. I am so glad we decided to go to MedVet in Vancouver. The person at the front desk was immediately kind to us and helped make us comfortable. We were triaged within 10 minutes and seen by the doctor shortly there after. The doctor performed the procedure in a timely manner and I never felt like we were waiting a painfully long time. The cost of the emergency visit felt very fair. I feel like this place is everything most ER Vets are not. I hope it stays that way! Truly such a pleasant experience during a traumatic moment. Thank you for taking care of our fur baby! read more

No one likes going to the emergency vet but this was a good experience They vet techs where nice and the vet was amazing, she explained everything that they where going to check and what came of those test They followed up the next day I would go back if needed read more

On a very hot day, our cat went into distress, doing rapid mouth breathing. Our regular vet was about to close and told us to get him right in to emergency, which we did. MedVet was there for us with no waiting time, thoroughly assessed him and confirmed this was probably overheating. They did a type of sonogram as part of the exam and didn't charge us for it. We really appreciate their responsive and compassionate service. Also, their charge was $182, which is quite reasonable for an emergency visit. I recommend them highly. read more

We took our cat in be euthanized last Saturday. It took us an hour to even find any place that was open. We were too upset to ask the cost before we checked Jasper in and they never offered. When we sat holding our beloved cat and waited for the procedure to start, a person came in and told us the cost. We were too upset to argue and just paid it. The doctor who did euthanize our Jasper, was compassionate though. Since that time I found out their costs are 2 to 3 times more for the same procedures. They still have not given us an itemized bill or credit card receipt and we've asked three times. We also questioned the cost and received no response. I would never take my pet there, and I feel they took advantage of our grief. read more

My dog had TPLO surgery in February after tearing her ALC. I couldn't have had a better experience with MedVet Vancouver. Everyone I interacted with from scheduling to getting checked in to having follow up conversations and talking to the doctor prior to surgery were all very professional and thorough. Dr. Bachelez was very patient in explaining the surgery, its risks, etc. and addressed all questions and concerns I had. They are easily accessible for any questions or concerns. Their post surgery instructions were extremely detailed. My dog is doing great post surgery and, despite the longer drive from Portland, I'm glad I went to MedVet Vancouver. read more

Front desk staff, vet techs and MD were all excellent. The whole ER was very clean and they got my dog in and out in a little over an hour which was amazing. I would recommend. read more

We will never take an animal there again. I will not go into details here, it's just too much. Suffice it to say, they have one good vet, and a questionable one in my opinion. The staff though may be well intentioned were unprofessional in embarrassing ways, and ultimately insensitive to professional norms. The front desk person was nosey, having expressed personal opinions about the bill. The vets may be competent enough to operate, but a lack of communication skills made it difficult to sort out. Though late night phone conversations were fairly competent, in person appointments were ignored on one occassion.. And we were charged for an additional transfusion because of another customer's emergency. That's not right. They did however keep the bill within the estimate provided. Our beloved dog survived less than a week after her surgery. We were compelled to euthanise her due to further bleeding and her health going downhill fast. Though the vet had made mention early on of some 50/50 ....1/3 ...2/3 rules of thumb in his mind, had I an of inkling of this outcome I would never have put her through the ordeal of the Med Vet surgery. I have no doubt specific medical assistants gave their best. And the less than satisfying experience may be in large part because of the corporate umbrella under which the local staff must operate, I don't know. All I know is, the initial late night consultation with the vet on duty, was unsatisfactory and led to a bad decision on my part to have them operate. It was a combination of bad timing and a convergence of disparate events that made for a mostly unsatisfying experience with Med Vet Vancouver. read more