Very Professional buying process - Thanks Danny Diaz. Explanation of all the features and options…read more Had a couple questions before the sale with service - thanks Cory Huggan and then a simple process with Finance going over all the details with Daniel Honnold. We could not be happier with our purchase process of our new Land Rover Defender. Such a wonderful experience. Love our new Defender and the support of Land Rover Tulsa.

This dealership "updated" my infotainment system in October. Now my infotainment system shuts down…read moreand reboots while driving my car. I lose navigation, audio, and cameras; it's a safety concern. They have tried to undo what they did back in October on three different service appointments. I've driven from Bentonville to Tulsa six times since this happened for the drop off and pick up of my car for all three appointments. My Jaguar has been at this dealership for 8 weeks inside of 5 months. I got it back worse than when it went in and was charged for the service rendered.

The owner offered me $300 to make up for his employees not doing their job right. He did seem…read moregenuinely concerned that his employees had not completed a thorough pre sale inspection on truck. I told him I would do a follow up review and not hold any hard feelings about. I would definitely say look what vehicle you are looking at carefully anywhere and have pre buy inspection performed by a mechanic.

We bought a car from them in march it ran fine till June.It over heated my husband took it to the…read moremechanic down the street . He said the head gaskets were blown. Got the car back home called the warrenty that comes with the car. They said have it towed to a lisenced mechanic who takes care of engines. they said the gasket was blown the radiator needed to be replaced and the water pump. the warranty company needed to know what caused this so they asked if I would allow the mecanic to go into the engin. well the block had been patched and when it over heated one time the patch broke. also the engine has rust in it. The warranty won't pay because it is a preexisting condition. The dealer says its not their problem they were very rude. I asked if they would refund our 1.500 down payment they would not. we have not had a car since June. we are 2 senior citizens who have been screwed by these people. dont buy from them

Bought a car from here about 2 months ago and I love it! Friendly people who were very helpful in…read moreassisting me in finding the right car. Car works great and was spotless when I bought it. They made the paper work easy and told me if anything went wrong with it to bring it to them and they would try and hook me up with someone who could fix it. Would strongly recommend looking at their selection and doing business with them.

Called, spoke with Mike. I'm bringing my truck in tomorrow but just the conversation with him gave…read moreme peace of mind. Thanks Mike!

Mike at Alternative automotive is the BEST mechanic I've worked with across three states, let alone…read morein the state of Oklahoma. I brought in a junker car with no notice and he was able to fit me in within a couple days despite being short staffed and fully booked. This was the most affordable service(s) I've ever had on a car, ESPECIALLY for a full inspection. Communication was EXCELLENT, to the point Mike even stayed late after a busy day to get me a quote he promised that day. I will be bringing all my cars here for the foreseeable future! Everyone I spoke to at this office was beyond helpful, so patient and kind, and he took the time to explain things in a way I (as someone not entirely familiar with car parts/functions) could understand. He also never pushed any extra or unnecessary services and gave me all the freedom and control to opt in/out of any repairs. I couldn't more highly recommend Alternative Automotive, take your cars here!

I had a great experience, they answered any question I asked and took no offence to me popping the…read morehood and crawling under it, one thing was noticed and the dealer his self brought it to attention and wanted to fix it asap because he knew I was getting it for my daughter and knew that it being a first time car she wouldn't know something was wrong. Erica was super friendly and straight forward when I had anything I needed to ask.

My wife's car battery went out on us so I remove the old battery and go buy another from Wal-Mart…read more I go to slap the new one in there and notice that the positive battery terminal was corroded and had broken. I squeezed it around the post as hard as I could and got it to start and drove it back Wal-Mart where they told me they can't help me because there wasn't enough cable to cut off and put on a new one nor did they have the right terminal and recommended I take it to the dealer...thanks for nothing Wal-Mart. I called around and most shops gave me the run around that they were to busy or they didn't think they would have the right part. Well after some digging through google I found the Tulsa Auto Doc. I called them and told them my situation and he said "oh yeah, yeah that's no big deal. I've got a few of those in my shop on hand." I zip on over to the shop, 8119 E. 14th St, and think I'm in the wrong place because all I see is Witness Security trucks everywhere. I walk in the office anyway and am greeted by two lovely ladies and two of the most well behaved puppies I've ever met. One of the women takes my keys to the mechanic and I wait in the office and play with the dogs who apparently love everyone but will quietly lay on their bed when you're done petting them. After not long at all my car was fixed up and ready to roll. I went outside and talked to the mechanic and he noticed my radio was disabled until I put in a code. He asked if I knew the code and I told him I did not and he went inside and came out with the code and typed it in for me and told me "you're all set up". I asked him what I owed him and he said "oh something little like that? Nothing I just appreciate your business" All around great experience at the shop. Nice people, good dogs, and good work. Definitely will use him next time I need repairs.

I took my van to the Auto Doc a few months ago to have a fuel pump installed. The next time I…read morefilled up, I saw fuel coming out onto the pavement at gas station. Took it back to fix. They told me I needed two other parts to fix it and charged me another $850 to do it. Next time I filled up it leaked again. I took it to Robinson tire this time and they found that auto doc didn't even put the o-ring in the fuel pump. Auto doc wouldn't refund any of the extra money I spent. Said I should have brought it back a third time. Terrible service! Terrible mechanics. DO NOT TAKE YOUR VEHICLES THERE!!! 0 stars for sure!

I took my MB Sl-500 in to get the trans fixed it took 5 months to get it back and it cost as much…read moreas the car is worth. Drove it for 2000 miles and it started having problems. While it was still under warranty I took it back to have it checked, the overdrive was slipping. I haven't received 1 phone call about it's condition. Now it's been 7 months since I have seen my car still no replies to the 20 phone calls I have made to David O'Brian. I would NOT recommend this place for any reason. Plus the office receptionist is always rude and abrasive to all my Questions and still no positive information about my car. This is a deplorable business. A huge lack of concern for a timely repair job. no way never again

Kind and considerate and very responsive. Got me in for a service inspection and quote fairly…read morequick. After getting a fraudulent quote from a dealership... O'Brien verified again what a second mechanic told me... work was not required at this time. I will return as needed in the future for their honesty.