Good survive and helps customer with care. Just be patient…read morewith them. I've had sever issues that they fixed

Find people who know what they're doing. such an inconvenience every time you need a new phoneread more

Thank you Anna (please forgive me if I've spelled that wrong) for helping me with my device return…read moreand adding accessories to my account! Your service was quick, friendly and reliable!

Loved how patient Anna and Derek and also marc I believe..with assisting me ! The staff here is…read moreamazing! I'd come back here !

I went into this store there were a lot of people waiting and one person to help. The guy was not…read morefriendly and seemed annoyed when we asked important questions I had no choice but to get a new phone. I wish I had actually went to a real Verizon store big mistake . I don't think it's ok to make people change plans claim they are paying less when it's really more. The lack of personality and helpfulness was ridiculous sorry you can't do your job. I am super disappointed then they messed up on my phone situation! I do not recommend this place at all go to a real Verizon store !

Service is trash, nothing works right or as described. And good luck getting any help from their…read morecustomer service line, typically just auto ends the call from their side less than 3 minutes into the frustratingly unhelpful experience

This review is for Shadow Lake. Very poor customer service in store. Long wait times. Lack of…read moreemployees. First customer in the door and 40 minutes later I had a screen protector installed. I posted a bad Google review and the manager from 601 S. 72nd responded. Rude manager Jose. He should be fired immediately!

This T-Mobile review is for online & phone customer service. The local store refused to help since…read moreit started online. I signed up for service only online, got charged for activation, & the next day I called to reverse my order. I called & tried to cancel, sat on hold for hours, was hung up on, & called again & again numerous times. I was charged for a month - no phones, no service rendered. I requested full refund & only got a partial, despite NO service whatsoever. After 3 months, I give up as I know I'll never get my refund. I would never, ever consider using T-Mobile!!!

Execellent customer service always welcoming customers with a positive a attitude, last time I've…read morewent I got attended by mince (hope I spelled his name right ) tall guy with black hair his such a kind person always happy to help he definitely deserves a raise he does a great job thank you for your service mince from Jerekier

I have been dealing with a business billing problem with customer service for over a month. I…read moreoriginally stopped into the Beverly Hills Plaza location in Omaha. The young man helped me identify that when I upgraded our company cell phones, there was an ipad that was not bundled correctly. It stemmed back over a year period and my accountant just brought it to my attention. After spending over 5 hours on the telephone with their retention department, I have not received an acceptable resolution or proper communication. I also called their Fraud line twice, leaving voicemails(goes straight to a message prompt). They indicate that they will call back in 1 business day. Never received a call back. I stopped by the Beverly Hills Plaza again today. The young lady tried to look up some of the info in question. She indicated that she did not have the means to see all the notes on the account. I had asked for a manager immediately when I walked in. After trying her best to help, she went to get her manager. I was greeted abruptly by a young lady that put her hands in her front pockets, did not introduce herself and started our conversation by saying there was nothing she could do. I asked her to call the proper department with me there, so we could try to get resolution. She repeated that there was nothing at the store level they could do. I asked if she was really the manager of the store. She abruptly asked me to leave her store and walked in the back. I thanked the young lady that tried to help me and left. I am a business owner and we have used ATT for our business cell phones for years. I truly hope this is not how you train your store managers to help your business customers or any of your ATT customers.

been using them for over 10 years. always excellent service…read moreand care. they have saved me 1000's of $'s and help keep old phones up to par. cant afford new iphones.. many thanks from a loyal customer.

What a great experience! I called 4 or 5 places around town to replace my Note 9 phone battery. The…read morepeople I spoke to seemed hesitant, we have to order the battery, we might get you in in a few days and you'll probably have to leave it overnight and they quoted me higher prices than CPR . Called Ryan and he said I'll order a battery, it'll be here tomorrow, and come in and I'll change it while you wait. He called me. I came in and he had my battery changed in 20 minutes and it was $20.00 cheaper than the lowest other price quote I had gotten. I will be a returning customer the next time I need anything done with my phone.

Every time I go to this location they have to call a phone number to get a price for my cigarettes,…read morethis is very annoying and time consuming. When I asked the young man why this information wasn't loaded into the system a black lady rudely yells hey hey hey it will be the next time. Very poor customer service. this review is for 6000 Grover street

Yep it's in South O...so what! I'm a gringo that doesn't speak a lick of Spanish but Jibril did a…read moregreat job for literally half the price of the guys in Papillion. Waited while my battery was replaced in less than 30 minutes. I'll be back if my phone ever needs anything else. Thanks!

I contacted the owner Jibril today and he responded very quickly with his estimate in a very…read moreprofessional manner. I very much appreciate his business as he was able to help me the same day and was very quick and efficient fixing my phone screen. I give him 5 stars because he was very friendly, professional, and quick. This was my first time doing business at PHONEFIX omaha and I made sure I grabbed a business card so I would be able to share with my friends and family where to go! I love this business and and i wouldn't recommend anywhere else to get your phone fixed ! Everyone please go here for your phone needs !!!

wow just called to ask price of cigarettes and if they charged an extra 2.00 to use a credit card…read moreand gal was like I don't know, I have 2 customers here and just come in and see.....wow.....sounds like they don't need an extra 50 bucks a week for a carton.......sure someone else does....won't be shopping there. Rude.....

Excellent people and great service! Could use a few more items but usually have what I need. Low…read moreprices on many items. Love the drive thru window!