I try to use local businesses whenever I can, and I've used Gil Drugs for a number of years…read more However, a recent experience has led me to change my pharmacy. I picked up some prescriptions, and that was just fine. While I was there, I asked if I could get a flu shot. I was told I could. The pharmacist was an older woman, and it took her about 20 minutes to complete the paperwork. Once that was done, we went into a back room. The pharmacist had the syringe in her hand, had removed the needle cap, and was coming towards me. She had not used the alcohol swab. I told her to stop and asked about the swab. She said that it was behind her on the counter. And I said, Yes, but you are coming at me with the syringe, and you haven't used the swab yet. OK, so she used the swab. When she gave me the injection, I flinched a little. She pulled the needle out of my arm, had not given me the injection, and it hurt like the dickens. She asked if I wanted to try again; I said no. I asked her to void the paperwork and left. My arm hurt for 3 days. Not using the alcohol swab is a big concern, as I have immunity concerns. If I had developed an infection following the injection, the result could have been serious. I met one of the owners once, several years ago, and wanted to discuss this with him. I wanted to suggest that maybe the pharmacist should not be giving vaccines. I left 2 messages (with live people), 1 voicemail, and 1 message via the contact form on their website over a few weeks. I was never contacted. I'm disappointed because I like this business. But clearly, they can't meet my needs looking ahead. One star for my experience and the lack of follow-up.

Gil drugs has been my pharmacy for many years and always had a wonderful experience. For awhile I…read morewas having a lot of trouble getting my prescriptions and being ignored in the store, but things have changed drastically for the better. New people are welcoming, friendly, let you know they will be with you shortly if they are busy and I always get my prescriptions quickly. The pharmacist, Austin, and owner, Gib are great people. Austin has gone out of his way to get my prescriptions in a more than timely manner and been very helpful. Give them another try! You won't be sorry.

Nice clean Walgreens. Lots of sales here. On the corner and easy to access. I love the seasonal…read moreaisle best.

I tried to renew my prescription using their telephone AI. Everytime I tried, it came up with and…read more"unexpected error" and had to transfer me to a live person. If they can't get their phone system to work properly why do they waste our time. Just have a live person answer the phone from now on.

I had a great experience today when I used the pharmacy drive-through to pick up my prescription!…read moreThe lady helping me was very friendly, sweet, and understanding. She was so excited to see my dog in the car with me that she went to find a box of milk bone biscuits and placed the biscuit on top of my prescription. Thank you so much!! My dog loved the biscuit.

Called the pharmacy trying to help one of my patients - had to deal with one of the rudest staff…read moremembers over the phone. Very short with me and overall a jerk. You shouldn't work with the public with your attitude. Get a new job.

Unbelievable price gouging, the yellow discounted prices on produce and meats expiring that very…read moreday are tragically not even twenty percent off. This economy is tanking right from Walmart aisles, forget poverty. Middle class is dying when basic food essentials easily affordable just ten years ago are now something we have to balance between other items we purchase. Walmart manages to be trashier than Kroger who at least can discount its items over fifty percent off.

I ordered $152 worth of groceries and the order was delivered to WRONG address and I did all that…read morewas expected by their rules. After 5 phone calls, 800 number, and manager, and a month later, I gave up, after being denied by corporate, and manager many times. I am retired and $152 worth of groceries is a huge amount of groceries. I could not go looking for these groceries as they stated for me to do because I walk with a rollator

Highly unprofessional experience this evening. Went in to pick up and online order and literally…read morethe only thing the cashier (I didn't get his name) said to me was "What's your name, I guess". He then handed me my items and didn't say another word.

Absolutely appalling service. I was midway through a transaction after being rang up for picking up…read morea prescription, and my card was declined, and after taking not even 30 seconds to fix the situation for my card, some other lady cut off the gentleman that was ringing me up and shut the gate in my face before I was finished checking out. I told her multiple times while she was cutting off our transaction midway through, that my card was ready, and she just walked away. I literally don't know what to do I need my prescription and can't get it later.

The pharmacy staff is not good. Crabby and rude. There is a female pharmacist there that is the…read moreworst.

Terrible pharmacy hospitality and management. Wrote to corporate due to the serious issues dealing…read morewith this store. Recommend going to the one on Morthland instead.

Absolutely the best pharmacy in Valpo. Privately owned and operated, the pharmacist, Elton, is…read moretremendously professional and helpful. He makes a point of being available to counsel and answer questions. Without prompting, he invites clients to be seated in an area set aside for relatively private discussion and takes the time to answer questions. I recommend this pharmacy with an unqualified 5 stars (more like a 10, if I could.)

I love the staff here, theyre incredible and i have never waited more than fifteen minutes for my…read moreprescriptions. The staff and the pharmacist are very knowledgable about the drugs and other products carried within the store! I highly recommend this pharmacy for ANY AND ALL of your home healthcare needs!!

Good customer service. This is where I pick up all of my prescriptions and the staff is always…read morehelpful. They even call a couple of days later to see if I have any questions.

I've had an extremely frustrating experience with this Walgreens pharmacy. Over the past six…read moremonths, there has been only one time when my prescription was actually in stock when it was supposed to be. Every other month, I've had to constantly call to check on the status, ask where my medication is, and try to get a straight answer on when it will be available. On multiple occasions, I've been told it wasn't ready, only to call again later and suddenly be told that it is ready. I shouldn't have to chase down my prescription or repeatedly call just to get basic information. On top of that, the staff is often rude and dismissive, which makes an already stressful situation even worse. I also find it concerning that when my doctor recently attempted to prescribe multiple months at once, I was told by a Walgreens associate that they "can't do that" due to some kind of agreement with Zepbound and that they can only dispense one month at a time. That was never explained clearly and felt more like an excuse than a legitimate patient-focused policy. Overall, Walgreens does not make it easy to get prescriptions, communicate clearly, or feel supported as a customer. This has been the worst pharmacy experience I've had, and I will be looking elsewhere due to the lack of reliability and customer service.

This pharamacy really cares, I used to go elsewhere, but due to a change in my insurance the other…read moreplace no longer accepted my business. Boy am I glad I switched to CVS. The staff is always super helpful, and answers all the questions I have in depth. This is my favorite CVS in northwest indiana, and I'm glad to be a patron! Thanks!

Do NOT waste your time or money at the CVS on Calumet Avenue…read more I went in to return a defective charger that wouldn't hold a charge. I asked the manager, Justin, to look up the receipt using my ExtraCare account--which is standard store policy. Instead of looking it up, Justin threw a complete power trip. He made up excuses about his schedule, lied about reviewing hours of store security footage in under five minutes, and blatantly accused me of stealing the item off the shelf. While standing right in the store, I called CVS Corporate Customer Care. The corporate agent found my receipt on my ExtraCare account in seconds and verified the purchase. Even with Corporate confirming I bought it there, Justin STILL refused to process the return. To make matters worse, cashier Sandy chimed in and called me "crazy" in front of other shoppers. Her comment immediately emboldened another customer to start screaming at me and hurling personal insults about my body over and over again while staff stood by and let it happen, but accused me of upsetting their customers?!?! I hadn't said a word to her (and trust me. This was an insane woman who told me she was eight years old, had dyed red hair where you could see her scalp, a red shirt, red short, red socks, red shoes, and the top off her outfit, red gloves. those cheap ones from the dollar store. Justin ended up calling the police, but when the officer arrived and heard what actually happened, he took my statement, documented everything, and told me flat out that I shouldn't have to take that kind of treatment from anyone.) Crazy was her middle name - but she quickly shut her mouth when she came outside, and saw the police officer talking to me about how awful people are. Corporate confirmed my receipt was valid, but the sheer incompetence, false theft accusations from Justin, and Sandy inciting customer harassment make this store an absolute disgrace. Save yourself the headache and go anywhere else.

This pharmacy is at 505 East 1100 north in Chesterton indiana…read more As of today they have had a prescription for me for the last 10 days, my doctor sent over the prescription on the 25th of May. The pharmacy said it was too soon it was due on the 27th so they didn't do anything with it. When I spoke to the pharmacy about this they just simply said, The Dr sent it in too soon. They did not give a reason as to why it was not filled. They just said we'll fill it now. There is a complete lack of concern. CVS did not contact me, no text,no phone call, all of the things that they do with other scripts.

So did not know CVS switched from alphabet order to numerical order when finding you prescriptions…read more That being said their system was down today so they tell they are unable to find your script because there are too many to go through in numerical order. So you have five employees standing back there and your too lazy to go through and give someone their script? God forbid I wasn't an 80 year old woman that was in need of her heart meds or worse. CVS your new numerical order isn't working for you!