Make sure they know your vehicle BEFORE they do a diagnosis! My vehicle was towed there with a…read moreself diagnosis of a water pump failure based on symptoms. They weren't aware of my engine, how it us constructed and the water pump running off the timing chain and not the older way. They were going to job it out to another garage! I had my vehicle towed to the dealer for CarShield warranty work. CarShield referred me to them. This cost me their diagnosis fee

Didn't fix the problem I came in for. Added on a lot of BS charges on top of my repairs. I feel…read morelike they took advantage of me slightly because I am from out of town

R and R Automotive saved My daughter.. she earlier stopped in Express Oil Change and Tire Defuniak…read moreSprings that suppose to have an Certifed Mechanic for an issue with her car and they sold her a battery and did a BS diagnostic test that said Misfire 3. Then tryed selling her an engine.. She left there with the same problem.. Defuniak Springs should be ashamed of that place.. In Mobile AL she had to stop again.. R and R Automotive on Moffat Rd B and one of the kindest and most honest person I've talk to in awhile "Red" he knew what was wrong with it immediately, seems it was a coil because 1 plug was bad. Car is running great.. Red and his Customer service host. Im sorry i didn't get her name. Treated my daughter like family, not only fixed her car for a great price, but she personally drove my daughter to a hotel and picked her up when they were done. We need more kind people in this world like Red and the cashier host.. Can we get a heck yes for Red and R and R Automotive.. #1 Automotive shop and Mechanic of the Year.. Thank you Again Terry Hobbs Bartow Florida

I've been meaning to write this positive review for R & R since mid July 2023. We were pulling our…read morecamper down to Mobile for a week and the AC compressor in my wife's BLACK Nissan Armada died. It was 100° outside and inside. R & R was able to diagnose, order parts, and install everything to get our AC working again and for a very fair price. If I'm in the Mobile area and have a vehicle issue R & R will be my first call.

Please do not think an $89 oil change means an $89 oil change.... what it really means is that:…read more1) You get 5 qts of oil but if your car needs 7 they put that in (no notification) and that oil is about $20 a quart. 2) An oil filter which is not mentioned and happens to be $36 is added but not mentioned - (no notification) 3) You are supposed to get a "22 point inspection" (which is supposed to include tire pressure check - I asked to be sure that was included, I was told yes. I was about to drive out and I asked again.... they had not check that! ("Lumpa Ompa that was one of my service people (the one I originally verified this with) - "OOPS, I forgot!" How do you check the box if you never performed the action? 4) Receipt said "customer ok'd" the windshield wipers - they never looked at them and never asked me about them, let alone did I OK. (no explanation for this one) 5) Oil filter was included..... unless it was not.... mine was on the "Not List" so that was an extra $22 (no notification) Thankfully, I had the money because I was absolutely not expecting an invoice nearly double of my expectation.

The employees didn't even realize that my vehicle was a diesel. They started to put oil in it for a…read more6.0 but my truck is a 6.6L diesel. This was the team leader mind you! On top of all that, they left the bottom of my vehicle absolutely COATED in old oil. It stained my driveway! Absolutely unacceptable IMHO. DO BETTER GUYS!!!

Had my first and last experience with this place. Bought a car that had only been serviced by this…read moreplace and decided to stop by after work and see if anything was due on the vehicle and also to get an alignment. I asked the older gentleman at the desk about the honda and he adimately denys they have ever worked on this vehicle, argues with me about it. Mind you i have a stack of receits in the glove box from this place, finally he gets the vin number and then says yeah we worked on this vehicle. I was thinking great we are finally getting somewhere. So i asked to make an appointment to get the things fixed on the car and he refuses to let me make an appointment, says they dont do that there, which blew my mind. I said ok let me get an alignment while im here, he says theres not enough time left in the day. It was 2 in the afternoon and they werent busy. I said ok can i make an appointment for tomorrow or wednesday to get the alignment and he replys no we dont do that. So...... obviously they dont need business there. Heard they were a good honda shop but maybe they dont work on Hondas anymore. Not sure how they fix cars if they dont take walkins and they dont take appointments. Thanks for nothing Milton Honda!

Milton's always take such good care of us and our cars. I have nothing but great things to say…read moreabout their service

Wow! Talk about fast and friendly service...L&M is better than and national tire company. I am…read morefrom out of town and had a leaky tire. They were busy but had my tire fixed in less than 30 minutes. Thank you so much I recommend this company highly.

This is the WORST place to take your car !they got my truck and been had it for a few weeks now and…read morethey charged me over 800 dollars after inspecting it then they told me it still needs more parts after that so I called and the guy/manager said my truck was about 16 years old and they can't visually check everything but remind you he gave me a price after having it for a week stating that it would be under warranty and it will stop the oil leak now they said they can't guarantee it won't leak so my truck is all taken apart and that I will have to pay labor for them taking it apart and labor to it back together because I asked for the diagnostic price and he said it's still the same price 800 and that it's just been sitting there apart so I'm gonna get me an attorney and I'm calling the police on Tuesday when I go back up there because they really money hungry now it needs a valve cover itself and they acting if they can't find one when it was at the dealership the whole time and after they gave me the estimate saying it took 4 hours to check it out when the labor fee is $120 a hour!!!but they don't want me to get my truck and this is sad !!!

Honestly this review is WAY over due. Lets start with the fact that I just needed my A.C. fixed (it…read moreis advertised that they fix A.C.s when you call); but ended up with consistent issues since... 2 years later. They broke my aluminum hose for the compressor, said I did it, and after I constantly went back (my fault ik) for the same issues that were under warranty they said they no longer felt comfortable servicing my vehicle. Come to find out here recently.. after series of issues, the new compressor I asked for is actually refurbished and wasn't even mounted correctly and caused a few more thousand dollars in repairs. (Like hand tightened bolts or even missing ones.) Now you could say someone else could have messed with the compressor since then... sadly I do not go to the mechanic enough for that to be possible. :)

Took a lawnmower tire here to fix a puncture. They don't plug, only patch. However, it looks like…read morethey plugged it (maybe they did both). The staff was nice and the facility was clean. Took about 45 minutes to fix, website states 15 minutes. I thought the price for the patch was kind of high, $25. I think I'll stick with tire works which is also in Saraland (at least for tires). I believe I've paid $10 there, and I know they have done it free for me there too. That's all I can say at this point because that's the only service I have done (tire patch). They did say that it would cost $125 for an oil change on a GMC Sierra 1500. I think that may be a little high too, but I didn't ask what all they do on an oil change.

10 out of 10. Best auto repairs experience in years. No doubt I have found a new mechanic shop.read more

The best service station, fair, quick and honest. I highly recommend them and I feel so lucky to…read morehave found them!

I just had my 2025 Ford Maverick truck serviced at this location. I get both of my cars serviced…read moreat this location. Derrick is a very experienced mechanic, manager and trainer. Mariah, brings a smile and laughter with her customer service skills . All the men in the shop are good mechanics, such as Autais, Allen and Donovan. The shop and office is always clean. Mariah and Allen did a get job on changing the oil and servicing the truck. They made sure everything was checked because they knew we were about to leave on a long, roundtrip. We have recommended this location because of the strength of this team. We will continue to recommend and visit this location as long as Derrick is there, with his team.

Helped determine a bad tire for me. Showed me the flat spot! No high pressure sales, just…read morebalanced it as well as they could and moved it to the back which stopped my steering wheel from shaking. Love the integrity of these folks!