I just had my 2025 Ford Maverick truck serviced at this location. I get both of my cars serviced…read moreat this location. Derrick is a very experienced mechanic, manager and trainer. Mariah, brings a smile and laughter with her customer service skills . All the men in the shop are good mechanics, such as Autais, Allen and Donovan. The shop and office is always clean. Mariah and Allen did a get job on changing the oil and servicing the truck. They made sure everything was checked because they knew we were about to leave on a long, roundtrip. We have recommended this location because of the strength of this team. We will continue to recommend and visit this location as long as Derrick is there, with his team.

Helped determine a bad tire for me. Showed me the flat spot! No high pressure sales, just…read morebalanced it as well as they could and moved it to the back which stopped my steering wheel from shaking. Love the integrity of these folks!

$182 oil change six months ago I paid 135 something needs…read moreto change companies is ripping people off I will never go back there again. People need to stand up and go somewhere else

Had a low oil pressure notice. Went to have oil checked. Solution was oil change, filters…read morechanged. Done in less than an hour. Was great to have excellent service - lively chatter! Reasonable price. Checked wipers, cleaned windows and aired tires. Definitely will be back!

BEWARE TAKE 5 OIL CHANGE By a person who should have known…read morebetter. On April 4, 2025, at exactly noon, I pulled into a Take 5 Oil Change on Government Street, filled with tempered optimism for what I assumed would be a basic engine and differential oil change--no full spa treatment. I didn't want them whispering encouraging things to my Subaru. Just the oil, please. In and out, like a drive-thru brothel for cars. By 4:00 p.m., the car began jerking and grinding as I was on my way to New Orleans. Other cars flew past me while the poor Subaru clunked toward Grand Bay. I had the car towed home. The next day, with the kind of blind optimism usually reserved for first dates and timeshare presentations, I brought the car back to Take 5, thinking they would magically fix it with their fancy lubes and oils. The technician got back under the car for a few minutes before emerging sheepishly at my side door. He nodded solemnly and admitted on camera that "he was pretty sure the differential oil was low." He then suggested I drive it around the block. You know, like how doctors recommend jogging on a fractured leg. I did what he asked. Unsurprisingly, the car sounded like it was trying to poop out a wrench. He said he'd file a damage claim. Reader, he did not. Instead, I spent the next week chasing down someone--anyone--who would acknowledge that something had gone terribly wrong with my car. Eventually, I was passed along to Fleet Response, a third-party claims handler whose customer service seemed to be modeled on the customer service in Guantanamo Bay. They instructed me to have the car towed to a mechanic of my choosing. I chose. The mechanic said they'd obviously used the wrong oil and confirmed that Take 5 was to blame for the damage. All of it. He submitted his diagnosis directly to Fleet Response. On April 25--three weeks to the day since this whole saga began--a Fleet Response adjuster called me to say they were denying the claim, just like that. The glove didn't fit. In addition to 5 minutes of existential remonstrations, where I explained in very specific detail that the adjuster was a soulless liar whose only objective was to ruin lives for profit, I told her: --The car was in perfect condition before I took it to Take 5. --It broke down four hours after Take 5 touched it. --A professional mechanic diagnosed the problem and blamed Take 5. --There was a video of a Take 5 employee admitting there wasn't enough oil. --It only had 60,000 miles on it. But no. Fleet Response didn't see a connection. For them, the damage was just one of life's little mysteries--like crop circles or how glitter gets into everything. So, I'm sharing this as a warning: if you ever feel the urge to pull into a Take 5 Oil Change, maybe... don't. Unless you enjoy calling customer service while your car oozes fluids in your driveway and you question your faith in small miracles and large corporations.

WAS DENIED DUE TO SKID PLATE…read more I was told that "you should be charged more since you have a skid plate and might be denied service". I ended up awaiting for 2 hours for an oil change and was told my "fluids were topped off" to then later run out of windshield wiper fluid. I recommend checking your wiper fluid before going in.

March, 2026 I DO NOT recommend Pep Boys at 4700 Airport Blvd…read morein Mobile. I'll start with cost - My husband was quoted a price of between $65 - $90 for an oil change on our Prius including a high quality oil (Penzoil). When I got the bill it was $119. Manager had ordered a oil filter while I was there. I was charged $17 for a filter. There was only one mechanic. The waiting room and bathroom were filthy. The whole experience lead me to believe the business is suffering (limited employees and supplies, unclean surroundings, manager's conversations, high priced service) Even with recent price increases, the price was too high. My husband called Toyota and the cost would have been much less. We have had good experiences at Pep Boys on Montlimar. We'll return there or take it to a Toyota dealership next time.

Awesome! Thank you!! Everything was done within promised time and to excellent standards.read more

They have a very nice staff. The whole building appeared to appreciate my business. I even talked…read moreto their corporate office; I keep getting confused about the oil changes for V-8s(they cost more). The corporate person got me going in the right direction in a very pleasant and professional manner. Their prices are competitive. I would recommend this business.

I'm driving from Texas to South Carolina and my tire was low on air. I pulled over for air in my…read moretire and they came out quickly to help me. Love them!

The staff is great here and I drive out of my way to go to this location as a result.read more

I have now followed Tracy (assistant manager) to three locations and this one is so great! Lorenzo…read moreis usually the one to handle the actual oil change and he is so friendly and helpful. They really make me feel like a valued customer.

Love this place. I always try to get my oil changes here. They also include tire rotation and will…read morecheck my car when I swing by.

They do a great job here. No silly business they just get the job done. Love it! Highly recommendread more

I have used this location for over 5 years. I am finally tired of making excuses for this…read morebusiness. Latest vehicle. 2017 F150. Simple. Recurring oil change and tire rotation. I always call ahead and make an appointment. Today my truck is still up on the rack with no one working on it. I have now been here for over 2 hours. I am told that making an appointment only puts me ahead of walk ins. This has been a gradual decline in service. In my opinion they reached a One star review today.

Great experience! They earned a new regular customer. Nice staff, GREAT PRICE! Went in needing one…read moretire, left out with 4 new tires and an alignment at a price that i knew i couldnt get anywhere else. I was in and out in about 2 hours. Car drives wayyy better and very quiet. See Jonathan, the Service Manager. Nice fella, knowledgeable about everything.

Nice guys and quick service cost is consistent with any other oil change place but it was the…read morequickest service I've had in quite some time.

From the owner: The Name You Trust. The Quality You Expect…read more Fausak Express Lube offers an alternative to the high pressure, sell-sell-sell business model that had been rampant in the fast lube industry for many years. Instead, we focus on the customer's needs and try to earn their trust with honest advice and quality products and services. We'd rather earn your business over time than all at once. Fausak Express Lube features Pennzoil Brand Conventional and Synthetic Motor Oils and most other major brands.