I got the WORST pedicure ever about a month ago. I did the paraffin wax, which was nice, but not…read moresure it was worth the price. I tipped but I felt like I shouldn't have. The whole thing was just awkward and the massage was terrible. It was a super quick pedicure for like $55. Like why was it 40 mins for THE MOST EXPENSIVE PEDI they offered?? I got regular polish after getting the paraffin wax, which apparently was a mistake but they didn't tell me that cause they had no idea. The polish was shrinking on my toes and it was just horribly done. It looked awful. I had to walk back in like 10 mins later after my appointment and request for them to redo the polish. DO NOT get reg polish after paraffin. Only gel! I didn't wanna do gel, cause you have to come back for them to take it off. The whole thing was a nightmare and a waste of money. It felt weird and rushed! Save your money and time! Sooo so not worth it. See pics. There was polish "shrinkage" apparently. Ridiculous.

Please do NOT go here…read more I spent almost TWO HOURS just trying to get my toes done, and the experience was beyond frustrating. The technician I had clearly did not know how to properly do the service. My toes were painted terribly, and there was a major language barrier, so she couldn't understand anything I was asking for. I had to sit there while someone else came over and completely redo everything. After wasting all that time, all I got was a quick "sorry" and that was it--no discount, no real apology, nothing to make up for the inconvenience. Completely unprofessional and a huge waste of time and money. I will not be returning.

You'd never guess what was waiting inside this little shop tucked into a building -- but GPS led me…read moreright to the door. The space is adorable, and as soon as I walked in, I was greeted warmly and my appointment was confirmed. I was there for a gel pedicure, and even though I arrived 15 minutes early, she got me started right away -- no waiting! She offered me water, made sure I was comfortable, and was incredibly attentive throughout. But here's the part that really impressed me: I've had a splinter lodged in the side of my toe for what felt like forever -- through several pedicures at other places, no one ever took care of it. She noticed it, carefully removed it, and honestly, it felt like she worked a little miracle on my foot. I left feeling pampered, polished, and actually fixed -- not just painted over. Highly recommend checking her out if you're looking for great service and real attention to detail! Just ignore my terrible tan lines, the toes looked great.

Victoria was wonderful. This was hands down the best nail experience I have ever had! I am truly…read moresatisfied and VIP nail salon has a repeat customer from me for sure!

Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Designs are always on point. Great vibe and services are always friendly. Suggest making an…read moreappointment.

Top-tier service in every way! This was my very first visit, and honestly, I don't think I want to…read morerisk going anywhere else again. From the moment I walked in, I felt such genuine warmth and hospitality. The atmosphere was welcoming, joyful, and filled with positive energy. I asked for a full set almond manicure and pedicure, and they delivered exactly what I envisioned with such precision and care. The attention to detail was incredible. My nails came out sooooo perfect! I fell in love with them before she even finished. The craftsmanship, patience, and dedication really showed in her work. You can tell she takes great pride in what she does. I truly wish I could remember her name because she deserves all the recognition! Thank you, Clover, for such an exceptional experience. Your professionalism, kindness, and excellence truly shined. I left feeling pampered, happy, and so grateful. I can't wait to come back!

I used to love this place . I go here for pedicures regularly. It's changed. Staff is okay. Prices…read moreare decent. Sadly, the floors are never clean. They don't clean, sweep, dust, etc. It's unsettling at this point. The chairs are worn and falling apart. I no longer recommend this place to do nails. Too bad because it's in a great location.

Alice was our nail tech. She did a manicure and pedicure for us and she was amazing. Very kind,…read moreprofessional and attentive. She asked questions along the way to ensure we got exactly what we came for. In addition to that, that staff here are extremely welcoming and friendly. Great atmosphere. I would highly recommend.

My wife wanted a manicure and pedicure for her birthday. I was going off of Yelp reviews and Yelp…read moreranked this as number 1. I read more reviews on both Google and Yelp which helped solidify my decision on booking here. We both received the deluxe manicure and pedicure. We had Grace and Lana as our technicians. They were wonderful. Definitely will come back.

The service here was beyond exceptional. I was greeted as soon as I entered the door and felt so…read morecomfortable. The staff is super professional. I love the decor in the salon. They went all out. There are different services that are elegant and affordable. I chose the champagne and rose Pedicure. I was bathe in champagne and scrubbed with orange peels. I have never experienced anything like this before. I was so relaxed. I drifted off a couple times because I was just enjoying the moment. They make sure that you are relaxed throughout the entire procedure. The accommodations were insane. Honestly I am utterly speechless. The work is impeccable.

Tim, I can not say enough about this gentleman. He was gentle and very well versed at nail art. I…read morealso love the aesthetics of the shop. Thank you for taking a walk in as well.

Gel nail with gold foil tips by Maddie…read more Lovely people to chat with. Quick to answer questions and wonderful service!

I've been coming here regularly for pedicures and gel removal only (gel-x isn't offered) for a…read morelittle over a year. Unfortunately, it feels like the service has declined lately. During recent visits, I've had to remind staff of missed steps, and my last two appointments were mishandled, either the second service was forgotten or not communicated properly. At my most recent visit, the same technician as last time seemed unaware of social cues. I was clearly reading a book and hoping for a quiet session, but she kept interrupting with questions, so I had to put it away. I also had to tell her multiple times that she was being too aggressive, despite me directly saying "this is uncomfortable and I am not enjoying this", she didn't adjust her approach. I'm now left with broken skin. Condescendingly when applying the polish she added a question "does this hurt." I don't think this tech is licensed. Meanwhile my second service was completed I had to remind the 'tech' to add the clear coat. When it came time to check out I noticed they added an unadvertised additional fee. Still giving them a 20% tip this was a stressful servicing. It may be time for a new fav salon.

Kevin's attention to detail made my vision come to life! Thank you! He was accommodating when my…read morenails messed up while moving. Love love love them!

HORRIBLE WORST EXPERIENCE EVER !!! If I could give this…read moreplace zero stars I would . I went in today trying to get a fill in for my nails and a pedicure. The pedicure had a few mess ups but that's not the issue here . When I sat down with the nail artist "ooh" is his name . I told him what I wanted to get and he started off by saying " your nails will look weird and ugly " if I did them how it looked in the picture. Mind you it was a simple pink cat eye , my sister was with me and her nail artist did a wonderful job but my mine on the other hand had to much attitude for a person who works in customer service. I gave mr.ooh a chance to do my nails when he couldn't do what was in my photo I asked if he can do what the other artist did to my sisters nails . He immediately rolled his eyes and sighed saying that he did what was in the picture. But I tried giving him another option to give him another chance instead of telling him that he sucks at doing cat eye . After he couldn't do it a second time I gave him a third chance and told him if he could just do a simple French tip with the pink , he proceeded to say it wouldn't look good . I don't believe he should be saying things like that and putting a customer down . So after he said that I told him to just remove the pink polish so that he could just do a French tip because my sister had already pre paid $360 dollars for our nails . When I thought he was going to do my French tip he rolled his eyes again and said I wasted 2 hrs but it was less than 40 minutes trying to get him to accomplish something presentable . After that eyeroll and sass I was done. I asked him calmly as anyone can if he can just remove my nails and soak them off and give my sister her refund so that I can get serviced by someone else . In the middle of me talking he snips off my nails leaving me with nubs and gives my sister back some cash and not a full refund. So we called the boss and he was no better he took his coworkers side and told me " what the hell you want me to do . You wasted 2hrs of his time not deciding ". I think that is a horrible way for a boss of a salon to talk to a customer and he for sure is not setting a good example for his employees. I didn't not waste 2hrs of his time it was the other way around I was being way to nice and giving Mr.ooh many chances to fix his mistakes. STAY AWAY AT ALL COST . GETTING A RECEIPT AND REFUND IS HELL . I SPEND HUNDREDS EVEN THOUSANDS OF DOLLARS TO GET MY NAILS DONE TO BE TREATED LIKE THIS . NEVER AGAIN !!!!! I CAME IN WILL A SET OF NAILS AND LEFT WITH NUBS

I previously took a course in 2021 that ended up being invalid. The instructor was not licensed to…read moreteach in the state of Virginia. All the time I dedicated meant nothing. I was discouraged to say the least and just moved on to the next thing in life. I was introduced to the owner and decided to go on board with her program. Ms. Charlene grabbed my hand and literally never let it go. I told her about the situation I had and she taught and mentored me to the fullest. Every piece of information given to me was necessary for success. There was literally no way I could fail.She worked me and pushed me to do my absolute best. Constantly encouraged me and expanding my knowledge. I had my plan in my head and she gave me the platform. Her price was every bit of worth it and I went to that exam with everything I could possibly need for it. She called me the day of to make sure l was comfortable and ready and I passed! I am so grateful to have come across her and recommend her program to anyone interested in becoming a Nail Technician.

This place is awesome. I went there to get my nails and feet done and it turned out so nice. The…read moreowner is very nice and personable. The techs there do awesome work. I loved the atmosphere and how it's late out. This place is a hidden gem

My regular nail tech recently left the salon where she has been for years. I researched my…read moreneighborhood FB page for comments posted in reference to a newer salon the opened in our area. I went on-line and made a same day appointment at S Nails. I had a wonderful gentleman who did my dipped nails for me. He did a very good job, I especially like how he shaped my nails. I also like the fact that the salon isn't super big therefore it isn't as noisy as some. It is also clean and everyone seems nice-both clients and staff.

I wouldn't return here. Yesterday, 12/22/2024, I received an acrylic full set with gel polish, and…read moremy nails turned out absolutely terrible--irregularly shaped with lumpy gel polish. My nail beds are sore, bruised, and even bloody from the excessive drilling on my skin. As I write this, my nails are still throbbing in pain.