Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Designs are always on point. Great vibe and services are always friendly. Suggest making an…read moreappointment.

I got the WORST pedicure ever about a month ago. I did the paraffin wax, which was nice, but not…read moresure it was worth the price. I tipped but I felt like I shouldn't have. The whole thing was just awkward and the massage was terrible. It was a super quick pedicure for like $55. Like why was it 40 mins for THE MOST EXPENSIVE PEDI they offered?? I got regular polish after getting the paraffin wax, which apparently was a mistake but they didn't tell me that cause they had no idea. The polish was shrinking on my toes and it was just horribly done. It looked awful. I had to walk back in like 10 mins later after my appointment and request for them to redo the polish. DO NOT get reg polish after paraffin. Only gel! I didn't wanna do gel, cause you have to come back for them to take it off. The whole thing was a nightmare and a waste of money. It felt weird and rushed! Save your money and time! Sooo so not worth it. See pics. There was polish "shrinkage" apparently. Ridiculous.

Lisa did my pedicure and Tina did my nails, and the experience was truly exceptional. Even on…read moreChristmas Eve, they were professional, efficient, and delivered outstanding results without making me feel rushed. I haven't been able to treat myself in over a decade due to working long hours as an armed officer at multiple locations while also being a full-time mom, so this experience meant more than they may realize. The level of care, attention to detail, and quality of service were unmatched. I highly recommend this location to anyone looking for excellence and genuine care.

3/5 stars. Reason was because I had long nails and I had them dipped previously to going here…read more She was attempting to file down the polish and accidently chipped my pinky nail short. The fact that she was very apologetic and offered to "fix" the length of my pinky nail to match the rest of my nails was what allowed me to give a 3/5 stars. I opted for the gel instead of the dip since...one of my nails broke off. But I was pleased with the outcome of my now shortened nails. Place is beautifully decorated. Plenty of stations for mani and pedis. Parking is plenty as well. Bathrooms available for customers.

Not happy with my nails…read more They were not dry.. gel polish The nail glue is everywhere. Polish is bumpy and all over my fingers. I was in a time crunch so couldn't have them removed. But I will else where. Never again and I just moved here. Sorry but no thank you.

I did quite a bit of research before booking an appointment and chose Nails by Rose because it…read moreseemed like the best fit for what I was looking for. I'm glad I did. My only criticism isn't actually about the salon itself, but about the online booking system. It appears to be a platform used by many nail salons, and I find it difficult to navigate. Service descriptions are limited, making it hard to know exactly what you're booking, and choosing a technician is largely based on photos without much information about each person's specialties or experience. Once I arrived, however, the experience exceeded my expectations. The live piano player created a relaxing and unique atmosphere that I wasn't expecting and truly appreciated. Rose, the owner, took the time to listen to my concerns and preferences. She thoughtfully communicated them to the nail technician who worked with me, which helped me feel heard and understood. My nail technician was gentle, attentive, and considerate throughout the appointment. Overall, I had a wonderful experience and would return. If the booking platform provided more detailed service descriptions and technician information, it would make an already great experience even better.

The service requested and the service provided were not at all the same. I was told they dont do…read more3d, that they dont have sparkly gel polish, that they couldn't do ombre design and that I had to just pick 1 color. The owner was very rude while delivering these answers to me. Completely out of line, as if my business there wasn't welcomed. Will most definitely never going back. Also, make sure you have cash on hand to tip, because otherwise you cannot tip. For such a large and lavish salon, I was extremely disappointed. ​

Nice and clean. Small. Young man was good with my pedi and okay with manicure. Will go back. Prices…read morereasonable.

I called at 11:00 am on a Sunday and was able to get 2 pedicures in by 1pm. Very minimal shop and…read moreI like that. There is no timer on the wall monitoring your service time. I always leave there with my feet and legs feeling tingley in a good way. This is now my go to shop.

I went on a Monday because my usual place was closed and needed a quick pedicure. I did not have to…read morewait at all and was taken right in. The staff is very friendly and did a great job on my toes. They also have lots of colors to chose from and prices are very reasonable.

Amazing from the walk in to the hug at the end.....you need to check out this salon!!! We made an…read moreappointment and walked in they took us right away, I changed my mind and did a pedicure along with my manicure so glad I did, Linda took care of me, set me up with a glass of wine and great conversation . She then shaped, dipped, and gave me the royal treatment! I booked with her for two weeks before leaving. You will not be disappointed in this salon, finally a tech who listens to my concerns and did what I asked for the first time. This will be my new salon from now on!! Can't wait to try the volcano pedicure

I don't write many reviews, but this one is well deserved…read more I had a manicure and pedicure with Linda at LV Nails, and it was one of the best experiences I've had at any nail salon. From the moment I sat down, she never made me feel rushed. Instead, she made me feel like I was her only client, taking her time with every step and paying incredible attention to detail. What really stood out were all the thoughtful little touches along the way. Linda was thorough, gentle, and genuinely cared about doing the job right. The level of service and professionalism made me feel valued as a customer, and I left feeling relaxed and refreshed. The biggest surprise was the price. I expected to pay much more for the quality of care I received. The experience honestly felt like something you'd get at an upscale luxury spa, but at very reasonable prices. I've found my new salon. I'll be returning regularly--not because of the pricing, although it's an excellent value--but because of the exceptional care, outstanding customer service, and consistently high-quality work. If you're looking for a salon that truly puts its customers first, I highly recommend LV Nails, and be sure to ask for Linda!

The experience, cleanliness, professionalism of the services and staff has kept me coming back for…read more6 years. Amazing work.

Still my go-to nail spot in the 757!…read more I am a day overdue for #thankyouthursday2021 but I owe a HUGE thank you to Kim & Quan of Elite Nails who have taken such good care of me, my mom and my aunt over the years (sooooo many years). I've stuck with them because their prices are competitive, they do great work with considerable attention to detail (gel, pedis and brows are my regular selections) and Quan is a riot and always makes me laugh when I come in. I've gotten to watch their own little ones grow up and Kim always asks about my family when I come in. It's easy to get an appointment that works for my schedule and I just love the fact that this local family takes pride in their business and their work.

I don't normally get a manicure done but I picked this place because of the good reviews & they…read morewere absolutely right! They are very personable and the gentleman that did my nails was very friendly & talkative. I will definitely go back.

Absolutely love this place! Iris is amazing and always does my nails perfectly. I prefer my nails…read moreon the shorter side, and she's one of the few nail technicians who can make them look thin and natural instead of thick and bulky like many places do with shorter lengths. She's incredibly fast but never sacrifices quality, her work is always thorough and precise. My nails look great every time, and I always leave happy. Highly recommend Iris and this salon!

The place is nice and clean. My daughter went in wanting prom nails, tech never asked her to pick…read morethe color prior to starting. when she walked in, she asked her to have a seat first and immediately got started. Daughter didn't like the colors tech presented so she asked tech to mix colors but instead tech forced her into a color which didn't match the dress. She left upset without topcoat and paid full price. I took her back to get it fixed (didn't want to argue, just wanted to get what she paid for). The tech wanted to argue and made us wait an hour while she finished someone else's nails. Which is understandable but there were other technicians that could've helped out but didn't. Getting a mani/pedi is supposed to be relaxing but who wants to leave unhappy and furious?!? Making a customer happy with a nail polish color should not be this difficult!

Vijay greeted right away and didn't have to wait long till I get seated, but it definitely felt…read morerushed. I pre-warned them that I'm a bit sensitive on my big toes and she still pulled the skin to wear and made me Yelp. They don't have OPI so I had to try to find a color that was similar to Cajun shrimp. They never offered anything to drink, even though it says they offer complementary beverages. They also will not allow you to tip on your credit card so if you don't have cash prepared to use the ATM or hopefully the technician you're with has some sort of Cash App. Pedicure came ok nothing I would brag about. People around me started before me and we're still being worked on when they had the same service as I after me. It's OK. The spots around my big toe are still dry and there was no cuticle oil or anything along those lines. When I went to pay, the guy told me it was $85 when I told him that was impossible because my service was $35 for the pedicure plus $15 for gel that did not equal $85. He said that he must've misread it. So I paid the right amount and headed out.

I want to preface this by saying I don't think I've ever written a Google review, good or bad, but…read moreI am so disappointed by this location's actions. My story begins when I gave birth to my beautiful baby boy. My father-in-law bought me a gift card to the Landstown Anthony Vince Nail Spa so I could finally do something nice for myself while in the trenches of early motherhood with a newborn. Since I've since moved closer to Chesapeake, I called the Greenbrier location before my appointment and asked very clearly, "I have a gift card for the Landstown location. Can I use it at your location?" The immediate response I received was, "Yes, yes, you can," followed by additional information I couldn't understand due to a language barrier. Regardless, the answer to my question was "yes." I left my newborn with my husband, drove to the salon, and chose the most expensive pedicure because I thought I deserved a little treat and believed I'd be paying with my gift card. When I went to pay, I was met by the exact same employee. As soon as I handed him the gift card, he told me they couldn't accept it. I reminded him that I had called beforehand specifically to verify this, and he admitted he was the one I had spoken to. He acknowledged that he told me "yes," but claimed he had followed it by explaining that only gift cards purchased online could be used across locations. I asked for the manager. She also acknowledged that he initially told me yes, but insisted it was "miscommunication on both parts" and that I still had to pay. I genuinely don't understand how this was a miscommunication on my part. I called to verify something before spending money. I was told yes. I relied on the information your employee gave me. Instead of correcting their mistake, I was blamed for not hearing correctly. I explained that while I couldn't understand everything afterward, I absolutely understood the answer to my question: "Yes." I paid because I had already received the service, although I never would've chosen that pedicure had I known my gift card wouldn't be accepted. Before leaving, I told the manager I would dispute the charge if they refused to correct the mistake. She told me to contact corporate and, when I asked for the number, told me to find it myself. There is no corporate number because these locations are independently owned. I also submitted a message through the Anthony Vince website and never received a response. Almost a month later, I called again hoping someone would finally help. Instead, I was told the exact same thing: even though their employee misspoke, I was still responsible. This time they even tried to blame the Landstown location, saying the gift card policy should've been explained to my father-in-law when he bought it. Respectfully... who buys a gift card and has the terms and conditions read aloud to them? Even if he had, it doesn't change the fact that YOUR employee told ME "yes" when I specifically called to ask. What disappoints me most isn't the $80 (which could've been spent on diapers for my new baby). It's the complete refusal to take responsibility, apologize, or show any empathy. Every conversation ended with someone blaming me for relying on information their own employee gave me. I was also told they don't provide refunds for "services rendered". That explanation makes very little sense in the context of a salon, where every refund request would naturally involve services that were already performed. A business that stands behind its employees also stands behind their mistakes. Anthony Vince Nail Spa in Greenbrier chose not to. They've lost not only my business, but the business of eight of my family members who were shocked by how this was handled. We will not be back.