Meissner Sewing in Folsom, CA. There aren't a lot of shops like these left. Sewing shops that sell sewing machines, notions, and fabric; and provide lessons.. I was in need of a new measuring tape, bobby pins, and scissors. So instead of ordering off the internet from the rain forest I drove to Meissner. A real brick n mortar shop staffed with real people (not a Bot) within the community. It was my first time at this location. The shop was clean and organized. It had a ton of sewing machines ranging from $200 beginner models to several thousand dollar versions that self embroidery, run automatically by preprogramming. Fancy! They also had a wall of notions and a section selling fabric. [[HIGHLIGHT]]The staff working were awesome. Helpful, knowledgeable, and easy to talk with.[[ENDHIGHLIGHT]] Farah even told me about their classes that they offer onsite. They have classes on how to use certain models of sewing machines besides their sewing, quilting. and embroidery classes. So many classes offered; ranging not only on topic but skill levels. They even have a class that will introduce you to the basics on using your sewing machine. No judgements. The sewing machine doesn't have to be bought from them, if it is then the class is free. They aren't open on Sundays. And I recall the shop doesn't stay open particularly late. read more

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[[HIGHLIGHT]]I can put up with the demeaning attitude of the employees, and I can even put up with their lack of knowledge of the products they sell, especially the sewing machines.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I drew the line after being told by the very same cashier that is always there, that a coupon I had picked up from the counter in late February, and wanted to use 10 days later, must have been my imagination.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was checking out and I said to the cashier that I needed to go to my car to get my $10 off any purchase of $50 or more coupon. She told me I must be thinking about another business[[ENDHIGHLIGHT]]. I paid full price, but when I got into my car, I saw the coupon. No surprise, that's the kind of stuff I came to expect here which is why I didn't go back in to get my $10: didn't want to deal with the attitude again. I tolerated this difficult place 3, maybe 4 times total. [[HIGHLIGHT]]The last time I was there the employee who stays on the floor said to me a very derogatory way. "You're always here".[[ENDHIGHLIGHT]] Well, I might be as I sew a lot but now, I drive downtown to High Fashion Fabrics to get my sewing supplies. Actually, I'm glad I was driven to find an alternative because the choices of fabrics and extras is quite vast at High Fashion Fabrics and I'm not only treated well there but have received some good sewing advice. read more

Meissner Sewing & Vacuum Centers - The receipt purchase date is within the coupon date. No discount applied. - Appliances & Repair Near Me - Folsom, California

After several attempts to repair my embroidery machine I purchased from them, I was advised by the desk clerk the repair person no longer wanted to see my machine and it was up to her to test it out. After paying $250. and getting a small sample of what the machine could now do, I was informed it was my error. Bad thread, bad foundation, hooping error, etc. [[HIGHLIGHT]]I have been doing machine embroidery for over 10 years and I know what I'm doing.[[ENDHIGHLIGHT]] I have purchased well over $10K on my long arm, not to mention the $$ I spent purchasing 2 embroidery machines from them. Oh, but I was offered the opportunity to purchase a previously owned embroidery machine to solve my problem. Sales is their priority, not customer satisfaction after the sale. It's a 50 minute drive from my home to their location each way. Plus, the wait time is two weeks. My 3 month window of guarantee gets ate up by this wait time. read more

Messenger, her sewing is amazing. [[HIGHLIGHT]]They're courteous, super knowledgeable.[[ENDHIGHLIGHT]] And carry some of the best products in the country I must go I must see you'll love it my wife and I do. read more

Customer service is excellent as well as their knowledge of machines they carry. Lots of help when selecting fabrics for projects. [[HIGHLIGHT]]It amazes me how Farah knows her customers by name.[[ENDHIGHLIGHT]] So many positives about shopping there. read more

[[HIGHLIGHT]]I love, love, love Meissner's Folsom![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Being so close to home is such a bonus as I always find exactly what i need, and if I don't see it, then Farah is always there to help.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She is a wealth of knowledge about all things sewing machines, fabric and notions.[[ENDHIGHLIGHT]] Issues with your machine, she knows exactly what the problem is whether it's a tension issue or a needle issue and she has always been able to help me. [[HIGHLIGHT]]When I walk in the door I get a huge smile and "welcome in".[[ENDHIGHLIGHT]] I feel like the Meissner's Folsom store is not only a quilt store, sewing machine store, but a store with the most wonderful feel of a sewing/quilting community which I contribute 100% to Farah. Farah and Meissner's Folsom is and will always be my go to for all of my quilting needs!! read more

Farrah is amazing!!!!! She is usually the only person working . She cuts the fabric , rings people up, answers the phone all while demonstrating how to use the latest sewing machine. She does all of this with smile, knows her customers names , asks about our lives!!!! She is the best!!!!! read more

I was nervous coming in not having much knowledge on sewing machines. So, my sweet husband brought it in, an old machine from my grandma to just see if we could get an idea of what would need to be done. [[HIGHLIGHT]]Rude customer service brushing us off and not explaining our options.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We left as we did not feel welcome[[ENDHIGHLIGHT]], and I called the Roseville location in the car. [[HIGHLIGHT]]They were so kind and more than willing to help vs the Folsom location.[[ENDHIGHLIGHT]] read more

So glad for this Meissner store in Folsom. I come in for fabrics and sewing supplies, or call ahead and have Farrah put aside for my retired husband to come pick up while I'm at work. [[HIGHLIGHT]]I'm not sure why there is only one person working there now - it sure makes it difficult when several customers are expecting immediate assistance.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]But Farrah always greets everyone with a smile and is so helpful with any questions.[[ENDHIGHLIGHT]] I've been coming here since I started sewing again 5 years ago, with my introduction to quilting class. Hooked for life - thanks! read more

I've happened to stop by here with my wife on several occasions. [[HIGHLIGHT]]Farrah has always been pleasant and quite knowledgeable helping my wife shop.[[ENDHIGHLIGHT]] It's the only local store I know of that offers a full line of quality machines and sewing accessories! read more

Just got back from my favorite store, Meissner's in Folsom! [[HIGHLIGHT]]Farah is awesome, she is so kind and understanding.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She is helpful beyond belief, I have been so full of questions about a machine and she helps me with the details and never pressures me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She even has great suggestions on what machine to buy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Whenever I need fabric she helps me with the color choices and even provides me with fabric I would have never thought of.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I don't know how she juggles all the customers with such efficiency and always smiles....never misses greeting you when you come in the door.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Just a very pleasant shopping experience.[[ENDHIGHLIGHT]] Keep up the good work, Farah, you are the BEST!!!! read more

I came in to look at thread for my machine and possibly some other necessities yesterday. [[HIGHLIGHT]]I was there 30 minutes before closing. The lights were already off and the store locked up tight.[[ENDHIGHLIGHT]] Why even have posted hours if y'all aren't going to be open for them? read more

[[HIGHLIGHT]]Farrah is terrific. She is knowledgeable, helpful and honest[[ENDHIGHLIGHT]]. We brought in a sewing machine for service and she told us the cost of repair was more than the cost of a new machine. She offered to see if it could be repaired by replacing one part that might be the culprit and she will give us a call in a couple of days. This isn't the first time she has demonstrated this level of service. We won't go anywhere else (unless she does). read more

I LOVE Meissner's so much! They have consistently given me the very best customer service of anywhere around! They are sooooo knowledgeable and helpful. Really if you need help using your machine, taking classes to expand your knowledge, need a new machine, these are your helpers. They have the whole gambit of machines too every brand imaginable and for every level of expertise. And so close to my El Dorado Hills home. No rudeness no funny business. (Yes, I have experienced both in the other local sewing machine places) Just consistent excellent service. read more

I trust Meissner's so I popped in when looking for a new machine. Kathleen helped me narrow my choices down to fit my price range and sewing needs. Kathleen is very knowledgeable. It was a joy buying my new machine here. read more

Rude! Not willing to help! I just needed some assistance with a child's sewing machine! Turned me off for ever going back!

I would rate Meissner a 0 for sewing machine service, if that were a choice. I brought my sewing machine in for maintenance. I only use the machine for straight and zigzag stitching and thought that it needed some tension adjustment and cleaning. I was told that the charge would be $200, 1/2 upfront for the diagnostics and the remainder for the maintenance. The machine should be ready in 3-4 weeks. After 4 weeks, I called to check on the status of the machine and was told that it was 'unfixable' and was asked if I wanted them to dispose of it!!! Granted this was an old machine, a Singer 1987 model that I inherited from my deceased mother-in-law. It was an expensive machine for its day. I asked the person in the sewing center if they could give me an explanation. I was then told that the parts were not available because of the age of the machine, therefore, the buttons with the fancy stiches could not be fixed. (which I never used). They did not let me talk to the technician and at this point, I decided that I wouldn't do more business with Meissner. I took the machine to Vacuum & Sewing World in Folsom to get a second opinion. They didn't charge for the diagnostic and the technician/owner got back to me in 5 days. The machine DIDN'T need parts, and he repaired the machine within 5 days. It works great and I am a happy customer of Vacuum & Sewing World, and very disappointed in Meissner, who has been around the Sacramento area for many years. That was the reason I selected them first, but will not do business with them again. 6/11/2023 I am happy to report that Meissner does read their reviews posted through Yelp. They apologized via email and refunded the $100 for the diagnostic and will use the criticism constructively to change their repair policy. read more

I was surprised. They had the brush I needed for my ancient Electrolux vacuum cleaner.

The place i used (down further on bidwell) closed, so I dropped off my vacuum for service here. Service is performed off-site, but staff here was still prompt, curteous, and knowledgeable. read more

Bought a Janome sewing machine and it works great. Meissner offers introductory lessons on how to use and care for your machine. I highly recommend the Folsom location where I took my class. I purchased my machine at the Sacramento location and found the staff to be friendly and knowledgeable. I also had an older Bernina serviced and it works beautifully. read more

There is no need to go anywhere else but Meissner Sewing and Vacuum Center in Folsom if you are searching for and interested in supporting your local neighborhood business. September of this year I was in search for a replacement foot pedal for my 29 year old Singer sewing machine which never gave me any problems until this past year. As soon as I entered the store Megan welcomed me and asked if there was anything she can assist me with. I showed her the foot pedal I had brought with me and let her know I needed a replacement as soon as possible since I was sewing face masks to donate at that time during the pandemic. She let me know that she would have to order one for me and could take a few weeks to arrive. I asked Megan if she could show me some of her sewing machines that were comparable to what I was using. As we were walking towards the sewing machine tables on display. I saw the Bernina machines and mentioned how those were my "dream" machines. There was a sale going on however I didn't have the budget for one at that time. She showed me the Bernette 38 machine which is from the Bernina family and on sale as well. I fell in love with it however unfortunately we found out there wasn't one in stock so she then showed me the Janome machine which was very similar to the Bernette 38 and said how there were 6(?) on the table in the area and she would just have to double check that one was available to sell. One of the ladies from the counter overheard us and mentioned how all were already spoken for and not available however Megan still went to check each box on the table. The lady from the counter mentioned more than a few times how 2 of the machines were for herself to take home and the other ones were already spoken for. I was disappointed however Megan did not give up and was on a mission to help me get a machine in my hands to take home that day. We looked at a few other machines which I liked as well however none of them were in stock and would have to order. I was beginning to feel as if every machine I wanted and within my budget was not available for purchase and would have to go to another store to purchase a new machine. Megan then asked me to please wait while she asks her manager a question. She then came back cheerfully to let me know they can sell me the floor model of the Bernette 38. Wasn't a new machine like I wanted however Megan let me know the floor models machines were just as new and in good working condition. She earned my trust by that time and so I took the offer as is without any additional discount being a floor model. The time and kind energy that was shown by Megan was truly appreciated and made me a new loyal customer to the Meissner business. Every time I have been in the store since then I have only received the same friendly and very welcome helpful customer service as well. Fara helped me out one time getting a walking foot for my machine when they were out of stock of the B38 ones..she did some research on line and then asked a coworker to confirm if the Janome walking foot would work on mine and found out it would so I was able to leave with a walking foot. Fara also showed me how to install the walking foot onto the machine and let me know I can video record her on my phone so that I could rewatch once I got home in case I needed to! She took the time to make sure I understood how the walking foot worked and answered all of my questions. Another time I called to say my machine wasn't working and how the screen was showing an error read. Fara who took my phone call suggested I come in and she would see what can be done. When I arrived Fara greeted me and let Megan know what was going on. Megan was so very kind and helpful by taking a look at the machine and took a great deal of time trying to figure out what the matter was and lo and behold with her magic and skilled knowledge she was able to fix it herself! There was no need to send the machine to the mechanics and she saved me once again....There are not too many businesses where customers are welcomed, greeted and taken care of in such a kind and friendly manner as the team here at the Folsom store. I have worked in retail and the customer service industry myself for over 18 years including upper management for most of those years before stepping down and relocating our life here in a new county so I know a incredible and awesome team when I come across one and this team here at Folsom fully understands and cares for their customers! read more

I brought my sanitary vacuum in to Messner, sewing and vacuum recently, because my rabbits had chewed through the cord and we weren't able to repair it this time. I was impressed that the employee saw that I was parked their business and came out and lifted the vacuum out of my car, which was very, very sweet. It's not a heavy vacuum, but I have a bad back. He was able to give me a quick price estimate, but told me it would be a couple of days before I would get a firm estimate after they had diagnosed the machine. I went in there only for cord replacement, but I've actually never really been happy with the vacuum itself. When I got the estimate, there were several parts that needed to be replaced, which I agreed to. I got a call as promised within a couple of days and it didn't take long to get my vacuum back. well, I was paying for the repairs he told me that the vacuum bag was free because they had not included in the estimate. I wanted to reward them for being such an ethical company but he refused. He mentioned that I practically had a brand new vacuum and HE WAS RIGHT! This vacuum performs 100 times better than when I first got it. I have to say, I'm actually enjoying vacuuming now, if anyone can enjoy vacuuming. I can't say enough about their professionalism, honesty and work ethic. Those qualities are something hard to find. I would not hesitate to recommend their business to anyone for their vacuum needs. read more

Took my Viking machine in to be repaired. Was told the company had gone out of business and they could no longer get parts. I ended up just leaving the machine and had to buy a new one to complete my project. I walked in today (6 months later) and they have a whole lovely display of new Viking machines. I consider them very dishonest and would recommend buying elsewhere. read more

I am happy to say that I received a phone call today from Jennifer from Meissner Sewing. She was willing to listen to my concerns and explain the views of the technicians and service personnel at their store. She resolved the problem quickly, and I am happy with the outcome. Thank you. Maria read more

My review is ONLY for a website purchase and the phone service I received from them. I have never been in their store. I was shopping for the first sewing machine I would ever buy. Not the first I owned, I have had three 1960's-1970's hand me downs in my 51 years, first my grandmothers, then my great aunt's, then my mother in law's. It was time for my own. I don't sew tons, but I want to start making clothing. I will never need 60 or more stitches, so I had about 6 features I wanted from a sewing machine, and I saw they listed one that met my needs as "available" on Meissner's website. So I called to ask a question about the machine, just to confirm what I was about to order. The woman I spoke to answered my question, told me they did not have one is stock, (at which point, I told her their website said they had one "in stock" with a check mark next to the word). She then tried to upsell me a different machine, saying: "I have something else in mind that I think you will be happier with." The machine I was looking at online was $399. The one she had in mind? $1,400, and this was after I explained to her that I was out of work due to Covid. I was definitely on a budget. Her suggestion was ludicrous, and it was apparent they get a commission on their sales. Who in their right mind would try to sell someone who just said they were unemployed and looking at a $399 machine, one that costs $1,000 more dollars? It was insulting. Oh, and btw, this woman also told me they had a list of people who wanted the machine I was about to buy online, who had been waiting for 2 months for their same machine. Then, after I hung up, I went to Meissner's website, and ordered the machine that was listed as "available" (paid for it). When I got a call a few days later, I had a sinking feeling it was them calling. The man who called me to tell me "they just sold their last one within the last week" was lying to me. I called him out on this claim, given the woman I had spoken to a few days earlier, had said people were waiting for 2 months, I relayed this info to him. He did not deny they had been out of it for that long, stumbled a bit in his talk and changed the subject to asking me what I wanted to do. I wanted my damn money back to buy the machine I want somewhere else. I was trying to give a local business my money. Bad mistake, I guess. Then I had to wait 7 days to be issued a credit on my credit card, before I could order another machine online to be shipped to me from someone else. So they were knowingly posting they had a machine in stock on their website, when they had not had one for at least 2 months. Very dishonest. I hate a hard sell, and I rarely will use a business that has a commission based structure. I don't walk into buying a major purchase blindly--ever. I read hundreds of reviews, compare products, narrow down my desired features, and choose thing that best meets those desires for a reasonable price and warranty. I will never give this business my money. They are dishonest, and only in it for themselves. read more

My sewing machine has a personality of its own. I rarely use it, but recently the bobbin thread kept tangling and disrupting my creative endeavors. Luckily I found Meissner in Folsom on Yelp, and was able to get it quickly fixed. The staff is great, I wish I remembered the name of the lady who helped me. Not only did she do a quick repair at no cost, but she gave me an impromptu lesson on what types of thread to use and the correct bobbin. It seems I was the culprit for using cheap years old thread and old bobbins. I highly recommend Meissner. read more

This company saved me. I was in the middle of a project I had to finish and my machine was acting up. I called to see if they could repair my machine while I waited. They couldn't, but Vickie, who answered the phone, asked me the problem, which had to do with me taking the bobbin case out and not getting it back together right. She actually took the time to tell me how to fix it myself, and I did, I am so impressed with the customer service here. Even tho I live forty five minutes away they are my sewing store from now on. Oh! She also explained the importance of using a good needle to I'm off to get some. read more

I am fairly new to Folsom and have called this location twice now to get a price or to see if they have the item I am looking for. Last time the lady kept me on hold for over 10 minutes. Today She did not keep me on hold as long but when I told her what I was looking for it was like I was bothering to see if they had it and the price. She literally gave me a list of like 4-5 things she would have to do to see the price.... I called about a freaking vacuum filter mind you for a brand they sell! I hung up on her... Meissner lady know your products or don't work the phone because 1. you get reviews like this and 2.I ended up going to Bed Bath and Beyond because they had it and actually were able to take a call..... so much for small business. read more

How lucky for this business to be part of the Meissner Sewing and Vacuum Centers group! Every transaction I've had with Meissner has been exceptional. Every employee has been exceptional. I bought my first two Baby Locks from a dealer in Stockton. Thank goodness the machines are exceptional so that I don't have to walk in there. My entire Meissner experience has been top notch. They listen, they WANT you to be satisfied, and from EVERYTHING I see, they stand behind their name. BRAVO BRAVO BRAVO. Thanks for a fun time, today, in Folsom. LOVE the new store! read more

Lisa is wonderful: very knowledgeable and made sure I was happy with my purchase. They carry all top brands ( Babylock, Bernina, Janome and many more), let you "test drive " and offer free classes when you purchase a machine from them that are very helpful. The Folsom store also carry great sewing/ quilting tools, high quality threads and some cute fabric and patterns. read more

They are extremely helpful, and the new larger location is outstanding! What a great move. Lots of fabric choices and any supplies you might need for your next project. Top on my list! read more

I LOVE Meissners! From my first encounter with the store in Folsom just looking for fabric to going there as often as possible now, I love this store. The staff is exceptional from Vicky, to Elaine to Phyllis to the gals at the check out counter are friendly and put the customer back in customer service! Vicky and Elaine go out of their way to do 'extra' things and are so very helpful during the classes I took. Vicky sold me my very first babylock serger and I confess I am in love with it as well. Then Vicky helped me get my dream machine, my embroidery machine. She is no-pressure and just plain high value. If you have a problem or need help on a sewing project they are all right there to help and inspire. One of the best things about the classes is the people you meet who then become your new best friends. Meissners creates community and brings together those who want to learn and those who want to learn more. I love the fabric selection and the endless sales. Its a happy addiction. Laura Chick read more

I had written the review posted below this update previously but for some reason, Yelp took it down. Now, it's been several months since that review and Vicki Ayres continues to be an outstanding teacher, support, and overall friend at this point. She's helped me make iPad covers, totes, all kinds of things at the Thursday night classes I go to. If anyone is looking for a great group of ladies to enjoy sewing with, the Thursday night group is very welcoming! Here is my previous post that I would love to see remain on Yelp this time. "I had never owned a sewing machine but after talking to Vicki Ayres, I purchased the Babylock Elizabeth and the Babylock Imagine Serger in October 2013. They came with several free complimentary classes. These classes are offered at several different dates and times to make it easy to find one that suits your schedule. But, best of all, if you'd like to learn more, Meissner's offers several classes weekly that one can take. I started going on Thursday nights and Vicki, the class instructor, always has something new and fun to make - or we can make whatever we bring to class. I've made a purse, table runners, microwave mitts, potato bags, purse inserts, a quilted pillow and several other things. Vicki is great at figuring out how to make the things I've brought to class. Most importantly, for me, she's also there to help me make it since I had never sewed before. I can't believe how much I've learned! Vicki is always helpful when I need to pick out fabric, and Meissner's carries outstanding sewing/quilting fabric, threads and tools. I'm making kitchen chair covers this week. I just brought my old cushion and Vicki is helping me make new ones! If you're buying a machine, I would definitely buy from Vicki Ayres and Meissners! They take care of you LONG after the sale! And, I'd like to thank Yelp for offering us a way to let others know what a great business this is!" PLEASE LEAVE MY REVIEW ON YELP! Thank you! read more

I love both my sewing machine and serger purchased through Meissner's in Folsom. Included with machine purchase is lessons, which I found to be extremely good. I wish this location had more classes, especially serger classes. The quality of fabric is great. If you are considering a real sewing machine, come here first. You get what you pay for! read more

My machine was acting up during an important project. Vicky at Meissner's saved the day by taking it apart, cleaning it and giving me tips on preventing the problem. No pressure to leave it for service, just great customer service on the spot! The store carries a great variety of quality fabrics as well as a wide assortment of accessories. read more

I recently moved to Sacramento for one year. I brought my sewing machine with me. I tried to sew something and found that it was just not behaving correctly, bobbin thread wouldn't pick up, etc. I researched some places in town and someone recommended A-1 Meissner. What I loved is that they looked at the machine with me on the spot. She saw what was happening immediately. I decided to get a new machine, and they gave me a great deal on my trade-in In addition, they spent a lot of time showing me how to use my new Brother Project Runway. I love it. I even get free classes with my purchase. read more

First of all, that address is wrong. However, after finding the store, I went there to fix my sewing machine. The folks found the problem and were able to fix it on the spot. Vicki showed me a new Janome for a reduced price which I liked so I bought it. I have signed up for sewing classes and will enjoy learning how to use the new machine as well as how to sew. This store has great things. Fabric, notions, sewing machines of all kinds. The people working there are very nice and helpful too. read more

I needed some help with my sewing machine and thought I would try Meissner's since it was close to my house. It was an example of what "customer" service should be. Vicki helped me and she was great! I was greeted as I entered the store and was helped immediately. All I needed was some guidance on my machine plus Vicki also gave me a few extra tips which were great. I would recommend this sewing center to everyone. They have many classes to chose from and their fabrics are beautiful and they have GREAT sales! Do not pass this store up! read more

This is my go to store when I'm looking for just the right fabric that works for my project. It's a great store and the people are knowable and friendly. read more

I love my new Janome sewing machine and wanted to thank Vicki for all her help in making my decision on which model to purchase. This is an awesome shop abd Vicki was very knowledgeable and a pleasure to work with. Thanks so much for everything! read more