Dec 15, 2013 at 2pm, I went in for a simple tire replacement. The service was fast and excellent, but unfortunately the installers had used an impact wrench to lower and raise my spare tire carrier. This had caused the cable to become disconnected from the internal assembly, rendering it inoperable. I offered to leave the truck there to have this fixed, but they had told me there was nothing they could do but to tape the assembly to the frame and that they were not accountable for the damage.?!?!
The carrier worked fine before the impact gun was used and failed while they were doing it. The owner from next door (Super "D" Mobile Automotive) was able to translate for me and concurred that the impact wrench was the cause of the damage.
I've contacted the main office / owner and have yet to get any response from them. A simple $40 tire replacement at the expense of over $150 of collateral damage.
THANKS MEJJ TIRE FOR THE DAMAGE!!! read more