If you need competent, punctual, honest assistance with new chair lifts or repairs of an existing…read moreone, than Mobility Matters is for you. They repaired my elderly aunts chair lift and were prompt, courteous and honest. Couldn't be more please. Additionally I used their equipment when I had knee replacement and was very pleased. Wonderful company.

They were very helpful in garnering resources for an agong adult. Highly recommend. Lovely caring…read morebusiness.

ABSOLUTE WORST CUSTOMER SERVICE COMPANY!!…read more Every individual that keeps them in business is disabled or hani cap in some way. This company belittles and ignores the disabled. Thankfully Iam a family member, I have my dad whom is in an assisted living with a prosthesis, and no vocal cords. After waiting over 2 months for the initial repair to be fixed, The first tech caused a bigger issue an left I had to wait 30 days to get another tech out, which happened to be this company. GUESS WHAT! They didnt call to schedule to appointment until 2:30pm the same day for a 3pm-5pm window, of course we said yes come! By 4:30pm my father is texting me saying the scooter wont drive please call tech to return, now we have an even bigger issue. I called right away! I couldn't get anyone to answer, I called over 20x in 30 min from 4:45pm-5:15pm none stop. My calls were ignored , each called having a different ring length. The website says open until 7pm! and IM CALLING DURING THE REPAIR WIDOW BLOCK!!! What if i were the disabled individual, is this how you treat your customers the reason you have business! Now hes back to being unable to get around, back to waiting who knows who long! THE REPAIR TECHS ARE UNETHICAL IN EVERY WAY! HORRIBLE WHEN WORKING FOR A SCOOTER REPAIR COMPANY! YOU DONT BELITTLE THE HELPLESS! This this is has been 4-5 long month an honestly looks like insurance fraud! this company has billed my fathers insurance for thousands and thousands of dollars when all there doing is making is life more complicated and mine because im the one having to continue this issue, tech after tech. its currently 6:15pm same evening and still no return phone call!!! why? ps. the gentleman even posted below begging for someone to contact him in regards to his scooter this company needs to be out of business! horrible people working at star mobility!!!

My old Amigo started to be unreliable and I was afraid I'd get stuck somewhere and be unable to…read moremove. I found Star and Jeff and all is repaired and I'm very happy. Turns out there were 2 electronic parts that needed to be replaced and one had to be ordered and took over a week to get to him. He got the repair completed and tested the scooter for reliability many times before he brought it back to me. He also had a loaner for me to use while he had mine. I will certainly use Star again if I need more repairs. I highly recommend Star to any who need mobility services.

Great to have a local business that cares. Very friendly and personable. Convenient drive through…read morewith prompt service.

For all your mobility needs from stair lifts ramps and more . Honest and will go the extra mile for…read moreyou

The company is well known for their poor customer services. I had a problem with my chair, actually…read moremultiple problems all of which took a very long time to resolve, the latest and most serious problem was when my chair had a part replaced by a service technician somehow a screw was not installed properly an came out causing me to be dumped out of it and I landed on an asphalt service causing several injuries. It took them several days just to get back to me, meanwhile I had to reattach the screw so I could have some way to get around. It took several calls to get a loaner chair that was awful. I have tried everything to work with this company to no avail. I'm in this chair for a reason and now I'm scared to even get in another chair. Now what do I do? I either don't move or run the risk of being hurt again or even worse.

Totally lacking in customer service.The owner lewis q preston dosent honor warranties and will say…read moreor do anything not to honor them.This business come to find out is just a little rented half a building.Id definetly would steer clear of this business and find a reputable business. check the BBB complaints against him

WHAT GREAT PEOPLE ! I screwed up and ordered the wrong thing. I called them and the young lady…read moretook care of me in less than 2 minutes. The have wonderful products, their shipping is super fast, and customer service is beyond expectations. I'm a customer for life.

Just a first class operation. These guys are, friendly and professional. It was just a small job I…read morewanted done and they treated me great. They do what they say they will do!

Write their number down! Give Brett a call today! His company should be your to go for all things…read moresign and WRAPS! Check them out! Debby with a "Y" Hill

Awesome staff, very friendly, courteous and professional; they more than went the extra mile. I was…read morein a pinch and they were able to squeeze me in. you just can't find the type of people who really care about your needs really appreciated that and I'll be back.

Excellent service, professionalism and high quality products…read more In Feb 2020... we got what we're looking for and got everything ready in timely manner. Keep in mind, this all happened before COVID. Couple of months later (July 2020), all of products are still amazing and is working as well. I would highly recommend this place. I support small business. Keep it up.

I have used Mike for any vehicle mechanic work over the past 20 years. He has consistently provided…read moreoutstanding customer service while also getting repairs performed for a budget friendly price. I even saw him giving rides for clients who had to leave their vehicle onsite. Mike has always been a stand up guy and his staff knows what they're doing. Just be prepared as there will be a large volume of cars that are constantly surrounding his shop.

Mike (the owner) is the most honest, respectful person you will ever meet. I've done business with…read morethem for years and they are so reasonably priced. I introduced my children to him as they were growing up and now that they are grown they bring their own cars to him. He is an absolute pleasure to deal with.