Angela and her team are bar none! They educate their clients and provide a smooth and seamless…read moreprocess for their buyers and agents they work with.

We chose Primelending as our mortgage company. Working with Angela was a pleasure. As a first time…read morehome buyer My wife and I were clueless to the steps but Angela was always there to guide me. Everything was done online along with all major paperwork which was very convenient during the pandemic. Anytime I reached out to Angela via email she had a response for me with in two hours or less. I bet I had a bunch of silly questions during the process but she answered them all. Let me back track a bit I originally started the mortgage process with someone else from a different loan company who ended up being unprofessional and just told you what you wanted to hear but produce other results. Angela was referred to me so I reached out and I commend her professionalism, she immediately got the ball rolling and started making the process happen for us. She also got us a great interest rate which is definitely a plus in today's market. At closing all paper work were completed correctly and even the people involved during closing had nothing but great things to say and how thorough she was with all paperwork. I now wonder why people say this process to be dreadful because it was quite opposite for us.

I chose Fairway Mortgage because a friend was going through the same process and I saw the…read morefrustration he was going through. Jim made the process seamless and truly did look out for our best interest. It would make no sense to go through the mortgage or refi process on our own.

Jim at Fairway Mortgage Services is absolutely terrific to work with. He calmly and clearly walked…read moreus through the process and he was always responsive. The fact that he's as nice as he is super organized makes it all the better! Quite simply, the best in the business. Highly recommend Fairway Mortgage Services.

It took 5 months to refinance. Our refinance was largely deprioritized for standard home sales…read more Weeks went by with no contact. We finally had to scream loud enough to make someone pay attention to our application. Prime Lending hired Liberty Title and Escrow which nearly ruined the entire process for us. Communications were not clear from LIberty, and the prepared legal documents that Liberty provided at the closing were so wrong. Buyers and sellers names were in the wrong places. We were expected to sign documents that we had not been previously shared. Naturally, the sellers walked out of the deal. Luckily we were able to reschedule for the following week. I will never forgive Prime Lending for assigning Liberty title to our case. IWhatever you do, don't work with LIberty Title. Run away

Bad experience. Lender was in constant contact during loan…read moreprocess. Rates were "locked" Once I said I'd like to put down a slightly larger downpayment, the rate suddenly jumped. With just 2 weeks before closing I had no choice but to agree, so I could get the monthly payment lowered. Within 30 days of closing, without any warning, my mortgage was sold to another company. Surprise! After a year of payments, I was told my costs were going up $2500 a year. Why? Because PrimeLending failed to properly calculate my taxes. After just one year my mortgage payment increased $210 a month. Surprise again! When I tried to contact PrimeLending no one wanted to return my call. After much calling and emailing I finally got a "looks like we miscalculated the taxes" They then offered me a discount on my interest for the following year. Too bad they sold my loan to ANOTHER company. I was told nicely "too bad, so sad" nothing we can do. I'm so so so disappointed in this company. I had a specific budget. They ruined it. Using them is one of my biggest regrets.

After asking to replace my ATM Card, which I periodically do for fraud and or recurring charge…read morepurposes (over a 25 year relationship), I was told that ATM Bank Cards were a "privilege" and that the Manager has decided to decline my request and they refused to issue me a new card. Please note that this bank charges a fee for replacement ATM cards which more than cover the cost of a .02 cent piece of plastic. The last I knew, banks were in the business of making money for their shareholders. The personality arrogance of the area Branch Manager indicates she appears to be on a power trip which is more important than providing service to long standing customers. Needless to say the next day I changed my direct deposits and accounts to a more professional and customer service friendly bank with by the way provided me with some very nice perks in addition to the fact they have many MANY more locations.

Do you want to know what it was like to do banking in 1935? If so you should open an account at…read moreWalden savings bank. They have ancient ATM machines that do not take deposits so if you're ever in need of doing an emergency transaction after hours you are screwed. They don't even have phone support so if you have a problem with your card and it's after 3:30 PM there is absolutely nothing you can do, trust me I spent three hours on the phone last night begging for help just to be told over and over again that they do not offer any support even if it is a life or death emergency situation. They have terrible hours as they close at 3:30 PM on most days. They are relentless with the fees if you ever overdraw your account and will charge you multiple fees in one day and every single one is always over $30. I could go on and on for another hour about all their problems. I really have no clue how they are still in business in today's day and age

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!