Great second chance on surgery. Dr. Black is amazing and nurses did a great job today.read more

HIPPA goes right out the window at this place. Sitting in the waiting room I, and 5 other people…read morehear as well, about some poor guy named Pete (last name was spoke loud enough for all of us to hear), the procedure he had, and that he is calling in for more Vicodin. Yikes! This place is for cosmetic surgery, you think they would be more discreet. I took my 80 yr old mother here to get her bottom eyelid fixed - it is folding in on itself and scratching her cornea, and her eye is constantly agitated and weepy. Blepharoplasty is the procedure, but don't worry, everyone in the waiting room heard what she was getting. So my mother went to check in, sign papers, and get an overview of the procedure. I was holding her walker and purse and went to go back with her, but nurser Ratchet stopped me and took her purse and shut the door on my face. Well Nurse Ratchet, good thing you don't speak w/ any privacy in mind, because I just stood on the other side of the door and heard everything,. Next, my 80 yr old mother, did I mention she is 80? We came in with a walker, and I asked if they had a wheel chair to get her out to the car after surgery, since we were on the 3rd floor, and even though parked in Handicap, it was a good distance away. Well, Nurse Ratchet said "Yes we have a hair, but we'll see if she'll need it on the way out" Yes, she'll need it, she needed a walker on the way in because she has a broken foot. I have to say the Nurses in Pre-OP really saved the rating for this place, they were very friendly and helpful. Easing my mother's anxiety and going thru the post-OP care very carefully. They even offered to wheel my mother down to the car, and sent me 5 minutes first so I could get it semi-warmed up in the 5 degree weather. The next day, the surgical nurses called on my mom to see how she was doing, and the Dr. sent her flowers. Now that's customer service. This place would've gotten more stars if it wasn't for the horrible service we recerived when we frist got there. They need to realize that the person sitting at the front desk is your first, and real, opportunity to make a great first impression,

Came here for counseling. Had a last minute EMERGENCY cancellation. No understanding or…read moreconsideration. Wanted to charge me an obnoxious cash only late fee (what a scam) without providing a receipt. The receptionist over the phone told me I can afford it because I wear nice clothes. Tried telling me what life changes I should make to pay their late fee. I'm sorry but if its an emergency, it should be considered to waive a late fee. Doctors offices don't even charge as high as they do for a late or last minute cancellation. I don't understand why they would want to lose a patient over one canceled visit. They would have made more money had they waived the late fee. OH and lets not even talk about the times I was there ON TIME for my appointment and waited HOURS for my therapist to show but they want to charge me for an EMERGENCY cancellation???? No exaggeration. I'll never use this place again.

I called and the receptionist was more than helpful in getting me an appointment with a good…read moretherapist Jessica right away. They do accept Medicare and Medicaid which is great! I am excited to start therapy with this group.

My experience with Megan Oxley is that she uses her interpersonal charm to connect to her patients,…read morecreating an illusion that she is helping them. patients who are vulnerable to begin with get manipulated into craving her "care" and personal attention, while in truth she is using them to make thousands of dollars off the drugs she sells. I wish I had the energy and resources to expose her, in order protect future patients suffering from depression.

I wanted to update my current review. Doctor Megan oxley has been helped I'm helping me and I am…read moreone of her original clients. Which is an honor. Ryan the officer secretary is the sweetest man I've ever met in my life.. I want to mention in this review that they have another location!!!!! in Ann Arbor!!!! Not only do they offer infusions, but the Dr will sit with you and help understand what relief you need, Depression, PTSD, Pain, Axiety, trama, and out of all the therapy, psychological and neurological specialist i have seen... Dr. Oxley has been the ONLY DR. WHO H HELPED ME. MORE PEOPLE NEED TO KNOW ABOUT THIS MIRACLE!!!! THEY EVEN OFFER FREE THERAPY AMD GROUP SUPPORT. You know a doctor is good when they recommend other doctors to help with your specific needs. I literally carry her business cards in my wallet at ALL TIMES because all I want to do is help people. And nobody knows about this miracle treatment and if more people knew about it we would have so much less drug addiction depression suicide and people would have an opportunity to enjoy life again. Also I wanna mention if you say TIFFANY MCCABE REFERRED YOU.... You will get a HUGE DISCOUNT!

-500 is the best way to say about them. I was a patient there. There new way of treating you is to…read moresee other doctors. I saw doctors in Oakland county that treated you as a patient, not as someone who they can send you to another doctor and get money from. Can't prove that they're getting a kick back, but they send you a specialist. Instead of treating you they rather lose you.

I have been a patient here with Ruth Herman, PA for approximately 25 years. She is the BEST. She's…read morevery thorough and takes her time with you. Doesn't have her hand on the door, in a hurry to get to the next patient. Absolutely would recommend her to anyone.