We've been with Waterworks for almost two years now and we've been at every single Hayward location…read more(Foothill, Hesperian, and now Whipple) mostly due to scheduling reasons and being somewhat equal distance to most of them. After a bit of a snafu with the constant HVAC closures at both Hesperian and Whipple, as well as a very professionally handled customer service escalation (shoutout to the amazing support from Alicia) and additional support from a swim manager (thank you Michelle) we can now happily give Waterworks an updated review! I've have now had my son in lessons with both Tay and Zane and couldn't be happier with our son's progress. We've cycled through many instructors through all our time at Waterworks but Tay and Zane have truly been the best match for my child (and we really have had cycled through 4+ instructors before due to high turnover) and we truly hope Tay and Zane are going nowhere anytime soon! My son's confidence has soared since working with both these instructors and I can't wait to see him swim even more independently. Daydreaming about him joining a swim team one day! He went from being in tears out of fear before every swim lesson to eagerly plopping himself into the pool and looking forward to class every time. And even when he does get nervous, both Tay and Zane know how to help him take deep breaths and practice other coping skills to feel less nervous. Waterworks tends to be on the more expensive side but not that much different in pricing than other swim schools in the area. Most importantly, the indoor pool is a perk as I've had friends recommend some of the local swim clubs but since they're all outdoor, the seasonality of swim wouldn't work for us. I just tell myself we are paying more for the year round access to indoor swim lessons. Thanks again to the Waterworks team especially for helping us hang in there after all the ups and downs!

We had a wonderful experience with Waterworks, especially Coach Justin! He is incredibly…read moreprofessional, patient, and genuinely dedicated to helping kids succeed. He pays close attention to technique, gives clear instructions, and always encourages my child with a positive attitude. My child has gained confidence and improved swimming skills thanks to Coach Justin's guidance. We really appreciate his commitment and the care he puts into every lesson. Highly recommend Coach Justin to any family looking for a knowledgeable and responsible swim instructor!

We just had our third lesson with Amanda today, and she's been absolutely wonderful with my 11- and…read more9-year-old. I was especially concerned about my younger one, who's hesitant about getting his head in the water. Amanda has been so patient and reassuring--she calmly addresses his fears, explains what he needs to work on, and encourages him in a way that really builds his confidence. Both of my kids feel very comfortable with her, and I truly appreciate her supportive and positive approach.

My husband and I needed quick swim lessons before our honeymoon in Hawaii. Amanda was an amazing…read moreinstructor! She showed us the basics and gave tips to improve our form. Amanda was able to provide practice times around our crazy schedule. We were very grateful to get her support before our trip. Thanks to her we were able to enjoy beach life and snorkeling with no fear.

Where is the 100 star option?!…read more Water safety is number one in my household and for 2 years of endless private and group swim classes I was starting to lose hope till my friend told me about Patti's swim school. Within one season my kiddo is ready for swim team not just Hawaii ready. Not only are they amazing , clean and efficient the place feels like you are swimming at your families home. I could not be more thankful for Patti and her swim school to be around.

We never enrolled at Patti's Swim School, so this isn't a review of the swim lessons. It's about…read morehow we were treated as prospective customers and how Patti responded afterward. My family recently moved into the neighborhood. We saw a crane trimming a large tree one morning and drove around the neighborhood to look. When we realized it was through Patti's Swim School, we started talking about possibly enrolling our two young children. The gate was open. The wide driveway and parking area looked like the entrance to a business, and we didn't see anything at the entrance saying "Private Property," "No Trespassing," "Appointment Required" or "Enrolled Families Only." We stopped near the gate and began talking to the neighboring property owner. A man named Michael came outside, told us not to speak with her and ordered us to leave because we were trespassing. His tone and manner felt very aggressive and confrontational. The neighbor disagreed with him and said the area was a public or shared-access easement. We had no idea there was apparently some kind of dispute between them. I can't say who was legally right about the easement, and we weren't there to take sides. Michael told us to leave, so we left. I was very angry afterward, but our realtor told me Patti's a reasonable person and that I shouldn't judge the whole school based on one interaction with Michael. I thought that was fair. I waited a day to cool down and emailed Patti directly. I told her what happened and asked three basic questions: Who is Michael? Does he represent the school? Does she think the way he handled the situation was appropriate? She didn't answer any of them. Instead, Patti compared what we did to parking in someone's driveway and walking into their backyard. I don't think that's a fair comparison at all. We drove through the open gate of an operating business and stayed in what looked like its entrance and parking area. We didn't enter anyone's house or backyard. Of course Patti has the right to control access to her property. We left as soon as we were told to leave. But if nobody's able to enter without being enrolled or having an appointment, that should be clear at the entrance. Patti claimed there were signs around the property saying people couldn't enter unless enrolled. I later took photos from the road and still couldn't find that warning at the entrance. What I did see was a small "Welcome to Patti's Swim School" sign. Her email concluded, "I'm sorry if you took offense," and then informed us that the school had a waiting list and couldn't accommodate our children anyway. That doesn't seem like an apology to me. The waiting-list comment felt like an unnecessary, condescending jab. I made a point of not judging Patti's Swim School based only on Michael. I cooled down, contacted Patti privately and gave her a chance to address it. Her response is what ultimately made the decision for me. Again, I can't speak to the quality of the swimming lessons. I can only say that after this interaction and Patti's response, I wouldn't have the trust needed to leave my children in their care. I'm attaching photos of the entrance and screenshots of our redacted email exchange so people can read Patti's response and decide for themselves.

In regard to Lap Swimming…read more Hours are pretty flexible. About twenty lanes with the first part of the pool set for those who water walk and about 16 to 17 lanes to lap swim. Depending on the time of the day, some lanes close, for water classes. Be weary, if you go first thing when they open at 6am, and also when they reopen at 4pm or 5pm. There are groups of people that call themselves "The Regulars". A few of them like to put kickboards on open lanes to save for people in line behind you. Sometimes, if there is a long line on a hot summer day. A "Regular" might show up and just cut to the front of the line outside with another "regular" who is there already. Some of these people can be rude and really like their specific lane. And will throw a fit if you happen to take their lane. Some of these "regulars" will even lie and come up with a sob story for you about their past injuries, just to get a specific lane. The staff have not really monitored/enforced certain rules in the past. Hopefully that changes. You have been warned. The "regulars" are nice, as long as you don't get their lane or get in line ahead of them. Some will even show up 1 to 3 hours before the pool opens in the morning and afternoon in order to get their lane. They mean business and can be cutthroat. The place has a lot of potential. Cosmetic wise, it's what you'd expect of a facility that's almost a 100 years old.

For the price you pay for rec swim and toddler swim you can't find a better deal in the East Bay!…read moreWe come to this pool the most frequently out of the 3 indoor public pools in the area, the others being Dublin Wave and Silliman Aquatic center in Newark. Great hours for toddler swim, 11am to 1pm Monday thru Friday and 5 to 7pm Tues, Thursday, Friday. There is also rec swim kn Saturday from 1:30 to 3:30pm. The toddler pool is great for toddlers to get used to the water and there is a depth gradient that will allow them to explore and eventually try to swim. There are also toys provided by the staff for the little ones to play with in the pool. The staff here have always been very nice to us and you can tell that the lifeguards on shift take their jobs seriously. Yes, the facility is almost 100 years old and does show its age, but for $5 total for a baby and an adult as well as the super flexible hours? You just can't beat that deal.

This is a complaint mostly as a Waterworks parent. If you didn't know, Waterworks Aquatics uses the…read morepools of several City Sports locations to teach kids' swimming lessons. While I went to town leaving reviews for Waterworks itself, I realize the intimate culprit is City Sports. Their pool is constantly undergoing some sort of HVAC issues which leads to ongoing and almost weekly pool closures. For gym members, I assume you are hoping your gym membership includes access to a pool which means 9 out of 10 times in any given month you are dealing with a closed pool. City Sports, get your act together. Why is your pool closed so many weeks out of the year???

I've been a member at City Sports for a while now, and I genuinely look forward to every visit. The…read morestaff are incredibly friendly and welcoming. Whether you're a first-timer or a regular, they always make you feel at home. It's a small thing, but it really sets the tone. The gym itself is kept spotlessly clean, which I appreciate more than anything. The equipment is always well-maintained and in great working order, no broken machines sitting around waiting to be fixed. If you're looking for a gym where you actually enjoy showing up and getting a good workout among friendly people. City Sports is it.

We recently signed up my son for swimming lessons for $200 M-F 30 mins each session. He was…read moreextremely timid and scared to dunk his head into the water. However his teachers were so patient, kind and made the whole process fun. I was extremely impressed with how far he progressed with swimming. He was able to float on his back, dunk and hold his breath under water and swim just a little bit. My only regret was we couldn't continue on with more classes. Big props to Silas, Riley and Lisa for being patient with my son.

Small pool, but too many people. Don't have many parking lots. 200$/10 days lesson ( 30min/1day) …read more It is not cheap, but we don't have good parking.

We came here randomly on a Tuesday afternoon. The young man at the front desk was welcoming and…read morevery polite. Since it wasn't crowded we got a table right near the front of the pool and my son jumped right on in. From the reviews I wasn't quite sure what to expect but I was pleasantly surprised. The lifeguards were attentive too- Always watching the pool and the kids. although, I never let mine out my sight, it's still a welcoming feeling. Definitely a cute little addition to the park.

Good for toddlers and kids 5 and under. There's a beach entry pool and a cool play structure for…read morethat age. It's $10 each to get in. Parking was reasonable But it was not crowded. For school age kids this spot is a little boring the slide is fun but the part you need to pass a swim test for is only 4ft deep. There is a vending machine with snacks. There is a nice lawn and you can bring in your own food and chairs. Wish this place was open when my kiddo was smaller. There are lifeguards everywhere so it feels super safe

Excellent swimming coaches here at this club. Both of my children learned swimming from here. They…read morehave all the talented swimmers to teach the kids. Their teaching techniques are just wonderful!

Water arobics are nice... Teacher is on it... Excellent…read moreclass The instructor..great..and she means business .. thats great!! T

I have had really bad experience with safesplash. There online registration is not clear in what…read moreclasses you are paying for. Once your card is recognized and saved on there site. They take out payments more than you expect. When you call customer service, they are no help. They will tell me one of the management team will call you within 48 hours but you don't hear from anyone. I have been calling for 2 weeks still no response. I wont recommend Safe splash, very bad experience so far I had.

Do not enroll your child at this location. They cancel classes last minute and when you call…read morecustomer service they are of no help. They will promise to give you a call 48 hours after but you will not get a follow up. Very inefficient and not effective. Sometimes they will cancel classes without any notification, you will waste your time and gas just to go to this location only to find out that the class was cancelled! The instructors are not even in the water and they are just telling the kids what to do. You will waste your time and money! Very bad customer service and inefficient staff!

UGF has truly transformed fitness for us, from energizing group classes to personalized 1:1…read moresessions with Yo. The coaching team (Mike, Yo, Alex, and Ashley) create a friendly, inspiring space that feels safe and motivating, pushing you to improve day by day through creative, varied workouts that build strength, mobility, and overall well-being. We're proud and amazed at how much stronger and healthier we've become. So thankful to be part of the UGF family - can't imagine what I'd do without that UGF rhythm in my routine.

I've primarily worked out with Yo for the last 6 months, from private trainings to classes…read more I was daunted about going to a "real" gym, with things like large tractor tires and metal weight sleds. I was wrong. She made all the workouts really digestible, yet tough enough that I feel it days later. She also helped me with nutrition and calorie intake. Thanks Yo!