We had some water damage from a clogged drain in our AC unit. Will, Ray, Jamin came out and dried…read morethe affected areas right away and got us out of trouble! They did a great job!

SERVEPRO TEAM DAVIS A Devastating Experience That Still Haunts Me.In 2002, after a house fire, I…read morehired SERVPRO of Easton, Bethlehem, and Whitehall (Team Davis) to help with cleanup and restoration. What followed was a deeply painful and frustrating experience that I've never forgotten. First they dragged my things from Allentown to Easton so it would be at least a 35 to 45 min drive there to even try to get any of my things . When i went there to pick up something. they didn't have anything cleaned months later and things were piled in a warehouse next to other peoples things so close as to add confusion as to what or who owned what. They charged me $15,000 to clean clothes stored in containers in the attic--items that were old and not even smoke-damaged. They used a basic washing machine, shrunk several coats, and left my wedding dress hanging in the basement, untouched, where it eventually rotted. I didn't receive invoices for eight months, and when I finally did, they were vague and lacked itemization. Many items hadn't even been cleaned until months later.They mishandled my signed baseball collection, which was stored in labeled containers marked "Do Not Touch." They dumped them out, returned them soot-soiled, and some signatures were faded. I still don't know if they returned the originals. My Joseph Original musical figurines, which were sentimental and collectible, were cleaned in a dishwasher. Several were broken, and none of them play music anymore.They also tried to return furniture that was stripped of its varnish and visibly faded, items like my sofa they chose to clean and bill for instead of turning over to the insurance company .Precious paintings disappeared several i painted and one my grandmother gave me. I sent some ruined things almost all of the furniture back, and they promised to invoice and submit it to insurance--but never did. It was so much they did wrong to us. Computers and electronics that weren't covered by insurance were never returned. Items with protective covers--like photo albums and cards--were dumped out and returned loose, without any packaging. Worst of all, I had a 6-year-old child at the time whose room was full of toys, many unopened disney ect. Which were never returned, a small amount of polypocket things thrown in a box and if I had duplicates, like special fancy barbies she collected only one would be given back. I had a person ask me for an old monopoly game i had since a kid He said He collected them ,I said no.. Well along with other things was never returned. I thought what did my 6 year old do to deserve this.What did we do to deserve this kind of treatment. Stealing from a child.? Things were so dirty and ruined and When I tried to push back, I was pressured to sign a final release to get my remaining belongings Which at the time I did not even know what was there yet. I felt intimidated and just wanted what little I had left that hadn't been stolen, ruined, or discarded. This wasn't just bad service--it was a complete failure of ethics, professionalism, and basic human decency. I'm sharing this now so others know to ask questions, demand transparency, and think twice before trusting this franchise with anything irreplaceable. i carried this for 20 years--and My story deserves to be heard. If I had to do it over again .I probably would rent a storage facility and had all my items removed to there. Just because you haven't seen many reviews that are negative with these types of places doesn't mean it isn't happening.I wrote several reviews years ago but i guess over the years they get taken down .I personally don't know how these people sleep at night. Its strange that on sites the bad reviews from local people are hidden under not recommended yet good reviews are from people that don't even live in the local area. That's concerning for legitimate reviews being shown on here. SERVPRO of Easton, Bethlehem and Whitehall/Team Davis. It's unfortunate for the owners of this business Dawn and Stephen That The years don't fade the things you did in the past or maybe still. May God forgive you for all the damage you've done to people who gave you their trust. I want people to know that they need to demand transparency and paperwork from this business or any business like them on day one and take pictures and don't let them near your dearest and loved possessions,

Craig and his team did a fantastic job stripping 60+ years of paint from our interior solid wood…read moredoors. He also widened the door knob holes so we could replace the old knobs with modern ones. From start to finish, it was a great experience. Craig gave us an accurate, fair estimate at the start of the project and was very accommodating to our schedules for pick ups/drop offs. The work itself was impressive and thorough. We are thrilled with the outcome. We wouldn't hesitate to return to Craig for future projects.

From the owner: Also Known as Chem Clean Furniture Restoration…read more Craig's Furniture Restoration, also known as Chem Clean Furniture Repair, is your locally owned and operated furniture restoration and repair expert. We take pride in restoring and repairing your furniture. We have been in business for over 30 years and take pride in what we do. Call us to schedule a free estimate on your next project!

Servpro of Western Lehigh did an excellent job. Kudos to Nathan and Ryan for being professional,…read morekind, and reliable throughout the entire process. We are very happy with the work done, they truly left a smile on our faces. Highly recommend!

I had the valve on my hot water heater explode and Nick from ServPro was there the next day and did…read morean awesome job cleaning up the mess. Was very detailed in his explanations and friendly as well. Was grateful to have him

A water line broke in my fully finished basement and caused havoc. Mike Coogan, the owner at…read moreRainbow International, was dispatched by my insurance company to handle the cleanup. He and his team showed up within an hour and immediately went to work. Throughout the entire process Mike kept us informed of each step, was very professional and always showed up when he promised. He and his team were able to get everything cleaned up and ready for the next step within a few days and we couldn't have had a better experience! If you ever have a choice in restoration companies, we HIGHLY recommend Mike and his team.

From the owner: Property damage is stressful, and fast help matters. Rainbow International of Bethlehem provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.

Team was very professional and straightforward. They did an amazing job in cleaning my Wayback…read moreBurgers dining area. I would totally recommend businesses in the area which would need a deep cleaning like we did to go with this company.

Upholstery Cleaning. I was more than happy with the job that Chem Dry did on my sofa and…read moreloveseat. It looks so much cleaner and fresher. Would recommend this company to anyone who is in need of of this service!

work was done in our home the worker's dropped and broke our $125.00 wall clock we heard a loud…read moreboom they said everything was ok later come to found out no it wasn'! Today I'm washing dishes when a big boom and broken glass every where they did not screw back in the under kitchen cabinet fluorescent light correctly now we have to replace it...

Had my area rugs cleaned, it was a disaster, there was so much water on the carpets they rotted,…read morethe stench lasted for weeks. Called for customer service Steve, manager, he declined to assist in any manner whatsoever to the point of being so rude to get you off the phone. Head office said they couldn't do anything because they are not franchised, but independent. Worst experience any customer should endure. DO NOT USE THEM, THEY DON'T CARE!!!

I usually don't complain, but I could have done a better job myself, and did because I had to clean…read moreareas they missed. Just know, if they do steps, they don't clean outside the banister. And if they do your leather, they don't put up the leg rest, they don't clean underneath, they missed spots I had to point out, and they were in an out in less than an hour for a sofa, love seat and carpeted stairs. Also, do not tip unless it is in cash (if you are happy with your service). The person they sent told me they take the tip if you add it to your credit card. REALLY, SS???? The techs were very polite, but I wouldn't pay over $310 for this ever again. Also add that Steve (the general manager) called me back and made me feel like a criminal because I wanted a refund on my sofa and love seat. He asked me why I called for service if I was going to do it myself. He also asked to have the two techs come back to verifiy that they didn't do a great job after I'd already cleaned it myself. Then he told me to use another service in the future. DONE! My daughter said his employees probably don't care about the job they do because they don't give them their tips? Corporate greed at its finest. He did agree to give me back the money for only my sofa. All I wanted was for them to be fair about the subpar service, and Steve had to belittle me. I work hard for my money and I just wanted a fair shake.