I was sooo excited to try this place because they had a vegan pizza with vegan cheese since I'm plant based. We ordered the pizza at 5:30 on the online ordering system and the earliest time it allowed was 7:15. We arrived at 7:10 and they told us it would not be ready until 7:45. After lots of complaints being placed we got the pizza at 7:40 and a $10 voucher. The pizza was by far the best gluten free vegan pizza I've ever had. The cheese was melty and creamy. It had so many veggies. The gluten free crust was wonderfully crispy. Since we have a voucher, we will return, but after that, we will not return if we have a similar pick up experience. read more

Mellow Mushroom Rocky River - Vegan Veg Out GF - Pizza Near Me - Rocky River, Ohio

Pizza is delicious and I love the vegan cheese option that is available. Their customer service at times can be iffy and less than sociable.

I love the food and the vibe there but service has been horrible. The past two times I've been there, ive had rude, negligent servers. Last night wasn't even busy and she forgot our drinks, brought the wrong ones, and acted really annoyed when we corrected her. I told her we were going to order a little later (she had other tables just coming in so it's not like we were keeping her past her shift).. she said okay then eventually took the food and drink menus from us. She dropped off our checks without even asking if we were done ordering and took my friends plate off the table which she was still eating!! On top of all that, she still charged us for the incorrect drink. It's annoying because as a new parent, I hardly get time to go out or have a date night with my husband. We had an awful and stressful experience because of this person's attitude. We won't be coming back. read more

Terrible service ... one of the worst I've experienced in a LONG time. Workers literally seemed stoned. Wasn't a staffing number issue, was a personnel issue. Dirty bar left that way w only a few folks sitting at the bar. Staff bs-ing w each other instead of tending to patrons. Shit-show ... must be run by a stoned youngster. Food was ok ... 3/4 folks liked after waiting 40 min for sandwiches ... burnt a hoagie bun on one. read more

Was looking for a place to sit down at bar for a few drinks at 9 pm, we walked in because we saw a few people seated at the bar and a man sent us away stating they were pretty much closed even though their hours sign said they were open till 10 pm. he also said that they weren't serving food because they couldn't keep a kitchen staff. I wonder why????? read more

I was so excited to come here after hearing all of my friends talk about the pizza! My husband and I came on a sunday afternoon and it wasn't crowded at all, ordered our pizza and waited patiently. 45 mins passed and we were STILL waiting. I could see if the place was super busy but it wasn't at all. We had somewhere to get to so we couldn't even enjoy our pizza fresh we had to get a box to go. Although we had to wait to get home to eat our pizza it was very delicious! I just was not impressed with the service at all. read more

It took an hour for our pizzas to be made last time we ate there. Very slow service. Also, they were badly understaffed so one waiter had to handle way too many tables. Pizza is solid but too expensive. read more

I have eaten at lot of Mellows in the country and this is one of the best. Their pizza is one of the best in the area. The beer selection is great too. read more

Three stars 100% is solely for the food, I really enjoy their pizza and wings. My girlfriend likes their Italian hoagie. However, I will N E V E R eat inside. Key words for you- Be Prepared to Wait! A lot. It's like ever staff member IS actually very mellow and half aware that they're at work. They're aloof. I've been seated, 2x before where I've been sat by a hostess and waited 10 minutes or longer and no one comes to say hi or get drinks. I left both times. They're never busy so I'm confused why the wait, but should probably take the hint. read more

The staff today at this location were openly serving their white visitors before their black visitors, and were lying about wait times and not serving black clients, nor were they treating them with any type of respect. They were racist and disrespectful and no one should be visiting this location. read more

The best GF/DF pizza I've had! The service was great too! The girl that helped was even knowledgeable on what toppings were more prone to possible cross contamination (being next to dairy products, etc.) and she told me as I ordered. The only down fall was the cider selection. Being celiac they only offer one cider but I was not upset with the offered one. It's a good rose cider. A fun setting for good pizza! And I really appreciated the service!! read more

Nice ambience, friendly staff. Ordered the pretzel bites for appetizer. The dipping sauce was really good but the bites were a little over baked for out taste. Plenty of pizza toppings to choose from. The sauce was decent, good crust and fresh toppings. Overall, the pizza was good but nothing to rave over. I think the price was a little steep for what you get. Kids menu has several options. read more

Recently visited the 'Shroom for the first time on Sunday afternoon. Our server Mazzi was great with our group of 10. I immediately got on board with the rosé sangria, which was tasty and refreshing. (So nice, I did it twice!) I was impressed with the variety of the menu - they have plenty of specialty pizza options and plethora of topping choices if you're feeling either picky or creative. I opted for the Veg-Out pizza sans black olives, and the Lil House Salad. The salad alone would have made for an amazing meal. I like that even their specialty salads are available in two sizes. The pizza was good. The crust was a little dense and chewier than a Napolitano style, but very flavorful. The veggies were fresh and tasty - just what I was hoping. Did I mention the rosé sangria? Delightful! Fun, funky atmosphere and good food. I'll be back to try the pretzels, more salads, and other pizzas. Also, the rosé sangria. I had no problem finding a parking spot in the free lot in back. Street parking also available. read more

This is a great establishment. We are always seated promptly and served efficiently. Our kids love the 15 different TV shows playing. It is spacious, the pizzas are awesome, kids menu is awesome, excellent beer selection. Highly recommend! read more

I first tried this spot when I lived in Athens, Georgia, and was excited to see Cleveland open one as well. Atmosphere: its kind of like Dave's cosmic subs, older, more mature, but still a total deadhead, brother. The place is totally hippied out. I really like how open the floor plan is at this location. The one is Georgia was a lot more crammed together. Service: Service has been good every time I've been here. Staff is knowledgeable of the menu, and they pace out the table stops well. Food: I can only review the gluten free pizza, but honestly, it's so good, that my gluten eating friends like it just as much as the regular crust. I like the classic cheese pizza, but I'll usually add a delicious pesto swirl on top. The pizza is excellent quality. The ingredients taste high end, and super fresh. Overall I am a big fan of mellow mushroom's pizza. read more

We have been to several MM in the south when we lived down there and they never disappoint. The shroom is one of the best pizzas we have ever had. we usually so half Kosmic Karma and half House. House Special was extremely loaded this last time and both were very good as usual. The service was great as well. We have no complaints of the Ohio Location. We will return on our trips to Cleveland another Shroom pizza. So happy they are now in Ohio. read more

First time in and what a place to be at. Great food, great atmosphere, overall great for the family. Will be back with the whole crew and for some date nights. read more

I placed an online order for pickup 2 hours in advance with a specified pickup time. I showed up and it wasn't ready. They apologized and said if it's not ready in 15 minutes to call back in to check. I called back, and the server hung up on me twice. Needless to say I was fuming at that point and went inside. They said the kitchen said they were just about to start it and it would be another 15-20 min. While I had a less than ideal experience, the manager was very kind. He not only gave a refund but offered to give the salads that accompanied my pizza order to me. He didn't have to do this. I could tell they were overwhelmed. I appreciate the customer service he offered and for that reason I will go back again. read more

I have been here a few times and have never been dissatisfied with the food or service. Tonight was no exception. Erin served my girlfriend and I tonight for dinner and she was exceptional in her timing and attitude the entire time I dined here. She was able to answer any and every question I could conjure up. The food was fantastic, exceptional mouth feel if you will, and the service was above and beyond. read more

Pizza Pie Palooza...whatever your taste, they've got a pie for you. Lots of predesigned selections, including a few only available at this location, but you can also craft your own pie or calzone according to what you like. Salads are fresh, tasty and generous proportions. Hoagies are served on fresh made buns and also are generously built and overflowing with tasty fillings. The shrimp Poboy is my favorite. Full bar but be careful if you want to watch a sporting event. They are a restaurant with a bar, not the other way around and you may not get to watch the finish if the game runs late as they close early. Parking in back makes it easy to get here and stay for awhile. Very cool eclectic decor with rock motif. You could come just to get some interesting camera shots, but I recommend trying the grub as well! read more

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The decor is fun and interesting for kids. I appreciate that the kid's menu forces your child to choose between broccoli and apple slices without even giving them an option for fries. No to-go cups for kids' drinks though, so I wish they weren't included in the meal price because a lot goes to waste. And no bendy straws either. Not my favorite place, but the food we had was good. The biggest negative is that they squished 8 people into a booth, and there was nowhere to put our coats and bags, let alone all the food we ordered. I feel like some restaurants see a small child and don't count them towards the number of people in a group, when they should really count as 2 people because you can't put anything hot, sharp, or spill-able within their reach at the table if you want any chance at a pleasant meal. read more

This past November my husband and I stopped into Mellow Mushroom around 10pm 11/17/2018. There was not a customer in there and I was hesitant to stay--but my husband and I needed some peace and quiet as my mother at Fairview hospital ICU. Carly was our server and seeing how upset I was she mainly gave us our space, took our order but kept our drinks filled. I felt bad for keeping the place open but it was so quiet and the salads were fresh and hit the spot from not eating for 2 days. My mom passed away on 11/21/2018 and we took our girls to Mellow Mushroom right after Christmas. I did not mean to break down but it comes in waves....again we had a very understanding waitress ...she took our order, gave us our space. In bringing our order the pizza was incorrect. I honestly don't know if the order was taken wrong or I said it incorrectly but she brought us a corrected one and boxed the one originally brought to us up to bring home. We insisted on paying for both pizza's but the second one was not on our bill. That boxed pizza was my girls dinner the next 2 nights as bringing in the new year was very hard without my mother. I am forever grateful for the kindness of the employees at the Rocky river Mellow Mushroom. We always don't know what is going on in others lives and just being alert to a persons emotions is all one asks for. This was not about the free pizza...this was about employees awareness , being attentive and watching out for their customers. You have our business and good word spread on yours. read more

Everytime I've gone to this location I have had a great experience. My waiters / waitresses have been very tentative. They also have a great wing sauce selection and craft beer selection. read more

Mellow Mushroom Rocky River - Seasonal pumpkin beer with cinnamon sugar on the rim - Pizza Near Me - Rocky River, Ohio

This was my second experience and I have to say it will be my last. We waited almost an hour for our 2 topping pizza (barely anyone in restaurant) and when it finally came out it was a disappointment; barely any cheese or toppings. It was like eating all crust/bread. I had to ask for garlic butter for all the empty bread. I am dumbfounded that so many people order takeout from there. read more

Great pizza and the crust is amazing!!! Have to try the Caesar salad. Nice atmosphere

I've never had anything bad from any mellow mushroom location, favorite pizza ever!!!

I always have the same experience at Mellow Mushroom in Rocky River. Great pizza and beer with mediocre (at best) service. So the service is a 2-star experience but the pizza is a 4-star. The greeting/seating is always weird -- the front never has anyone but eventually someone will appear and seem unclear why you are there. Then it's always a wait for someone to take your order after you are seated and if you want anything later plan to get up to find someone. No one is rude but barely helpful is the best description. I've dined at Mellow Mushroom located in other cities and the service has been good. But because they delicious gourmet pizzas and a nice draft beer selection I'll dine there occasionally. I'd say give it a try and see what you think. read more

This is kind of embarrassing, but I tried Mellow Mushroom about a month ago and really cannot stop thinking about it. I feel like I'm cheating on my usual places but haven't acted on it again. It's more of an emotional affair. I think it's because the people at Mellow Mushroom are so nice and accommodating to kids. The waiter we had wasn't of the infamous "pizza shooters and extreme fajitas" variety with his flair, but he was most definitely into his job. And that means a lot when you've got a hungry family of four. I think we had a salad too, but really, I can't stop thinking about the pizza. So much better than I had dreamed it could be. We made some changes to the Kosmic Karma and ended up with a pie with sauce, mozzarella, roma tomatoes, spinach, and pesto. Plus they accidentally gave us a small instead of a medium (which was way enough anyway because we had some pretzel-type app as well) but they made us a whole extra small to take home. So we were enjoying this for days. The crust is really good. I don't know if I've been brainwashed into thinking that this is really good because there are so few pizzerias that even closely resemble what I grew up on...or whether they has really been a change in my brain, chemically, that now allows this type of midwestern frankenpizza to become enjoyable. Whatever the case: I'll take it. I heart Mellow Mushroom. Plus? BEER! A lot of beer, on tap. What is wrong with this place? Nothing. read more

The beer selection is good. That's it for the positives here... My main issue with this place isn't even the food. I believe MM may be in violation of a health code with regard to their bathroom water. Shortly after eating here I got sick, and I haven't been sick in years! There is no hot water in either bathroom, my fiancé confirmed the issue in the women's rr and mentioned it to an employee. At the time I didn't think much of it until I woke up sick. There was a little kid in the men's room that couldn't even keep his hands in the water for more than a few seconds because it was ice cold. With so many people eating here and essentially not being able to clean their hands properly, assuming employees too, is pretty gross. I only hope other areas of the restaurant like the dishwasher have hot water! MM get this fixed asap! The pizza was ok, I expected a little more. The crust was really greasy. I think they brushed it with oil or butter after baking which I am not a fan of. If your pizza is good you shouldn't have to 'butter it up' afterwards. The service was under par as well. It was hard to get drinks at the bar without having to waive someone down every time. One server took our food menus away without asking for our order then of course we had to bust out the waive again. I was hoping this would be my new spot, it has/had potential. It is hard for me not to like a pizza place honestly but MM was a big gross letdown. If they get the water issue fixed I'd try it again but not for a few months until things calm down. read more

We tried MM for the first time and won't go back. I registered on their website with the understanding that I'd get a coupon for free pretzel bites. However, the store doesn't honor the coupon. I had no problem ordering two pizzas online with the intent to pick them up. It was ready within 5 minutes of getting there which was great. Unfortunately, they got both pizzas wrong. I checked the large while in the store and it was corrected on the spot. When I got home, I checked the small pizza and it was almost completely wrong. I ordered light sauce, fresh, mozz and fresh basil. It was heavy on the sauce, had no basil and the cheese didn't look like fresh mozz. I called the store and was comped the pizza but the woman I spoke with was gruff and unfriendly. They did right by me by comping the pizza but we won't go back. There are too many other places that are friendly, use fresh ingredients and get the order right. There weren't many people in the dining room on a Saturday night so maybe we're not the only ones. read more

Waited forever. After 2 hours waiting for a pizza I received a bill with ZERO compensation. Any smart manager/business owner would see a table sitting over an hour for a pizza and at least compensate a round of drinks. Nope! Not the case. Atmosphere is open air cafeteria style and noise level was a little ridiculous. I just paid my 50 dollar bill and can promise the owner/manager/anyone reading this that I will not be back. Ever. I might consider take out but if you tell me the wait is over 20 minutes I will decline and get a digorino pizza and eat it while listening to 70s music. It will cost me a fraction of the cost. read more

Atmosphere: Slightly too bright, spacious, ample booth and table seating as well as a reasonably sized bar. Outdoor seating. Hippie, groovy vibe with paintings reflecting a psychedelic era and a pun-ny menu to match. Food: We split a large pizza, half being a meat filled one and half being a mushroom garlicky one. Both were very delicious, rich, and on the heavier side. 2 slices was plenty for me. The crust was wonderful and the red sauce was tangy and robust. Prices were very high for a pizza. $25 bucks for a large pizza is not very reasonable in my opinion. Service was great. May come back, but if I'm in the mood for a good pizza, there are several other joints I would rather get pizza from on account of their competitive prices and equal quality to that of Mellow Mushroom's. read more

Not a bad place. Yes: the pizza takes some time, but the serve told us it would. Pizzas are cooked fresh & to order: I would rather wait for fresh than have a cardboard, coagulated piece of crap that spent an hour under a heat lamp. Our sever was on the ball, funny, friendly & a sweet girl. My only complaint: LOUD! I wish the "all metal, steel & exposed hardware" trend would pass. I don't need candles, white table clothes & thick drapes at a pizza place, but a little something to absorb the noise would be nice. Being there on a Friday evening was really trying- I'm not a fan of having to shout to the persons next to and across from me. Back to the positive: the mushroom soup was fantastic!! Also: LOADS of vegetarian and vegan selections!! read more

We stopped by to pick up pizza for take-home. Our usual pizza place had a line out the door, so we decided to give Mellow Mushroom a try. We drove a little west, placed our order and sat down to wait. The interior is fun and interesting- cool art, great tunes and very open. The staff was friendly and well-informed, answering many questions about the sauces, crusts, etc. The only downside is that the wait was FOREVER. If they were busy, I'd have chalked it up to that. But there were maybe 5 or 6 tables sat, and double that many people working, so I have no clue what took so long. All that said, we did like the pizza. It wasn't AS GOOD as our favorite, so I'm not sure we'll be back. We might give them another shot though, if the line at our fave place is out the door again ;) read more

Meh. We were there on a slow day. The waitress took forever to take our drink orders. She corrected me when I pronounced bruschetta with a k sound . (I am certain my Italian speaking friends know better.) Food was decent. Not stellar. Pricey. Beer selection was OK. We asked for boxes to go, and she brought one box for two orders. We had to request a second box, as my daughter lives at her own house, and wanted her own food to go. We were not in a hurry and the place was a ghost town. She brought us our check before inquiring if we wanted anything else. Yes, I wanted a second beer. She acted offended that we needed our prematurely delivered check updated. Oh, and when she brought the second beer...It was incorrect. She wanted to correct me on my order as well. Ugh. This restaurant is right up the street, and I doubt I'll try it again. There are plenty of good restaurants around. read more

For starters, I will say that I hate the name of this place, which sounds like it should only attract stoner vegans... but moniker aside, I've long been a big fan of Mellow Mushroom from my past lives in other states, & I was pumped to see that it exists in Cleveland, too. I figured the Red Skin Potato Pie was a D.C.-only special, but apparently it's at all locations, which makes me just about the happiest girl alive - I've never gotten anything else there! It's so, so good - cheesy & saucy & a little spicy & very carby... all my favorite things (plus a side helping of guilt, but that's for later). Also delicious: Garlic butter and Parmesan pretzels. THESE ARE HUGE. Don't order them alone, you'll be mortified. And full. Of carbs & guilt, but also of happiness. In my humble opinion, the servers at this location are friendly but not as on-point as they could be. We've been double-charged for items, & while the staff is kind & quick to remedy problems, it would of course be preferable not to have to have those problems at all. Still, you can't beat Mellow Mushroom's big, open indoor space & their outdoor bar & the wide-open front window space that makes you feel like you're sitting outdoors on sunny days even if you're sitting inside (bonus: no sunburn!) As other reviewers have noted, it's on the expensive side, in a way that has seemed OK for me in other cities but seems sort of annoying & unnecessary in Cleveland. The prices don't quite work here. But who am I kidding? I'm not going to stop eating there any time soon. read more

With this place being so new, I expected growing pains, but we did not experience any. Service was very friendly and our server Marlo was great. They had a nice beer selection and a good variety on draft. We ordered the wings and chef's salad to start, with their house Esperanza dressing, and it was awesome. Got the Kosmic Karma pizza and it actually came out pretty quickly - about 20 minutes. I noticed they have garage door openings at the front of the restaurant, which will be nice with the patio once the weather warms up. The decor is what you would expect from a Mellow Mushroom location but a tad on the cleaner/crisper side...not as hippie. Overall we had a great experience and will definitely be back! read more

Fourth visit last month, and the food and service seem to have gotten just a little worse each time. We were told when we were seated that pizza would take about 45 minutes on this busy Friday evening, which we understood completely. What we weren't told was that everything else would take an hour! I ordered the Shrimp Hoag Boy and the mushroom soup. Soup was ultra-creamy and ultra-salty. The sandwich suffered from overuse of spices. It was just too much. A single-serving bag o' chips is the side for their sandwiches. What is this, a cafeteria? The time span from being seated to getting our check was just under 2 hours! It's a good thing we still practice the art of conversation. :-) There is no compelling reason for a fifth visit. read more

Yummy vegan options!!! Our waiter, Erin, was the bomb and so nice. Super cool atmosphere

This was our first time visiting. Since they have been open nearly a year we thought they would have things perfected. We were wrong unfortunately. Starting with the positives: we really liked the funky interior and music as well as the staff we encountered. The place is much larger than we thought and wasn't very crowded. As for the food, we were left underwhelmed. As an appetizer, I ordered a spinach salad minus the cheese and it was good. My wife ordered the mushroom soup, which she said tasted great but was warm not hot. She also ordered the pretzels to share with our kids and they weren't anything special. For the main dish she got the Herb veggie burger and tried to sub a tossed salad instead of the potatoes. No dice but they did sub for steamed broccoli. Cold, wet and limp broccoli. Her burger was not good and she ate less than half of it. I should note, she was really hungry when we arrived so she really didn't like it. I ordered a vegan veg out and while it was tasty wasn't anything I would come back for. They also charge $3 more for vegan cheese which isn't stated anywhere I read on the menu. For the price, I doubt we will be back. read more