Having your car break down is always an inconvenience, but Melloy Honda made it seem a little less horrible ;). I have a 2019 Honda Passport, and it's like my baby. So when it started flashing warning lights over the weekend I automatically freaked out. It's my only car and I use it for my job as well as personal errands and there were 8 warning lights flashing, my car wouldn't start at times, and it hesitated between gears. I took it in to Melloy Honda Service department and they got it in the shop right away. I sat in their lobby and used the free wi-fi to get some work done while they looked into the cause of my electrical issues. When it was clearly evident that they would have to hold my car overnight for more diagnostics the service advisor Brandon arranged for a car to be brought to the door for me to use during this time when my car was in the shop. I have to say, I was impressed. I didn't have to request it, they simply offered it because they saw how worried I was being without my car and they said I could use this one until mine was fixed, because they didn't want the inconvenience of my car being in the shop to put me out of work. The car they brought me was smaller than mine, but I was grateful and accepted the gesture. The next day the service advisor Brandon called me in the afternoon to let me know that they still had not found the cause of the electrical shortage and they were working with American Honda technicians to follow the diagnostic process, and that it might take a few days since the electrical harness is so complex. They were following procedure and protocol, and that it will take some time to find the short that was causing all the warning lights to go off. He let me know that the codes all pointed to a faulty pcm, and it was all covered under warranty so I authorized them to order the replacement. I mentioned that the car they let me borrow wouldn't be big enough for a job I had coming up as the equipment wouldn't fit in the hatch-back car, I needed an SUV-sized vehicle and they arranged for me to switch out the car for a larger one close to the size of my Passport. Overall I think the repairs took almost two weeks, but I was not out a vehicle and only needed to make sure the gas tank was at least half-full. Then, to my surprise when I picked up my Passport, the tank was completely full!!! My car was in great condition, no new scratches or grease spots on the seats. I am really appreciative and impressed on how well those service techs and the advisor took care of my car while it was in the shop. I waited to make sure the car was indeed fixed and I've been on a couple long road trips since, without any issues!!! Thank you so much Melloy Honda for taking great care of my Passport and making sure I didn't lose work because my car was in the shop. I am extremely grateful and would recommend your service team to anyone. read more

Andie & the team at Melloy Honda were patient, knowledgeable and went above and beyond to ensure our car buying experience was as smooth as possible! I have been involved in the purchase (and negotiation) of several vehicles for several family members over the years at various local dealers in the Four Corners area and have dealt with all types of sales people; from the clueless to the downright rude. Although our sales consultant at Melloy Honda, Andie Gonzales, was the most patient, knowledgeable & responsive that I have dealt with. My grandmother was in the market for a car, but wasn't sure what exactly she needed/wanted - we narrowed down her choice to a Honda and thought an HR V would be a good choice for her. We began to work with Andie on the pricing & payments over text and email, although after test driving the HR V, she decided that a Civic would better fit her needs. Other car dealers I have worked with usually get impatient when there is a change in the customer's preferences mid-stream of the deal; however Andie was extremely patient with us as we narrowed down our choice to a Civic. Once we decided on a Civic, Andie [once again] began to work hard to get the best deal for my grandmother and get all of our questions answered. After the purchase of the Civic, we had a couple questions regarding the steering and handling of our Civic and the team at Melloy was very responsive (and thorough) in answering our questions. Again, other dealerships I have dealt with usually are not nearly as responsive after the sale as they were before the sale. Choosing a car is usually an iterative process and having the right sales person can make the experience a nightmare or a pleasure - the team at Melloy Honda made it a pleasure! read more

I was the last sale of the month in March 2018. It was an Easter miracle! I had a wonderful experience here. We bought a car from Hanson Honda before it changed to Melloy Honda. I didn't know what to expect when I stopped to look at the 2018 Hondas. I was delightfully surprised to reconnect with Patsy Lucero who had worked with us previously. Patsy is amazing. Also, Ben and Derek were terrific they worked with Patsy and I to get a no pressure value on our trade-in and find financing. They all worked late and helped me through the entire process. Phil even helped me say goodbye to our old car that we traded in; he was very kind and helpful in finalizing everything and answering my questions. Thanks to the Melloy Honda team for your care and service. read more

Last year I purchased a used Honda Accord from Melloy Honda. My experience was excellent, from start to finish. The service I received on subsequent visits was speedy and professional, and the prices were fair. I visited Melloy this week, intending to test drive a CR-V, as I was considering purchasing a used model in Albuquerque. I really liked the CR-V, and before I knew it, my salesman, Chad Hager, made me a great deal on a new CR-V. After we signed a whole lot of papers, he sat in the vehicle with me and helped me review all of the settings, and reviewed all of the features of my new car. He spent a great deal of time with me, and was very helpful and personable. If you're looking for a fabulous new vehicle, see Chad at Melloy Honda! read more

I've had countless good experiences when dealing with Melloy Honda in Farmington NM. One experience I recall in particular was when I had the pleasure of being helped by Elliott Sandoval. Elliott is incredibly knowledgeable in his area of expertise. You can definitely tell he's a very valuable part of the team! Well organized as well because; as soon as my part arrived, he notified me to set up an appointment. Thank You again Elliott! read more

Visiting family from St Louis and stopped in to just check out the dealership and was not pressured to purchase anything, was given a tour of the facilities and can honestly say I don't think I have never felt so comfortable at an auto dealership. From the Sales people to the Manager who actually came out and introduced Himself. I may come all the way back to Farmington new Mexico and Buy my next vehicle here!! Highly impressed!! read more

Damon and his team in the service department are outstanding customer service champions. My mom took her vehicle in for what turned out to be a major repair. They worked with her to get her a loaner vehicle and made sure that the repair was completed timely for a trip that she had planned. Great job Honda! Would absolutely recommend this repair shop and dealership to anyone looking for a new vehicle or needing repairs. read more

Thank you to Chad Hager for helping us pick out our HR-V! He explained everything and was very kind and most importantly not pushy. Love this smaller SUV! I feel very comfortable driving it and love the features! Chad went out of his way to make us feel comfortable about buying the HR-V. Thank you again Chad! It was great doing business with you! Jennifer Salazar read more

I visited the service dept , spoke with DAMON who was very helpful and answered all my questions about my vehicle . After scheduling a service , I was also interested in ordering accessories for my vehicle . He introduced me to ELLIOT , the parts manager. He was also very helpful and gave me a great deal on my accessories. I highly recommend doing business here!! read more

I drive about 50k miles a year and i am driving my fourth Honda from Hanson Honda. I have always been impressed with Honda performance especially in the snow. In eight years i have not had a single failure. I have never been stuck on the side of the road, or stranded in different town. Friendly staff and comfortable service department make things even better. read more

We worked with A wonderful, friendly and knowledgeable salesperson by the name of Andie Gonzales. She listened to what we wanted and brought us a HRV to check out. She made the whole process comfortable and enjoyable. Thank you Andie for your knowledge and enthusiasm. You were a pleasure to work with. Wendy and David Gonzales read more

As a traveling salesman I have been to Honda dealerships all over the country, from Alabama to Washington and Melloy Honda is by far one of the best dealerships that I have been to. I was in and out in less than 30 minutes. Excellent service and friendly staff. read more

My New 2011 Honda CRV is great in both snow and sand and also gets good MPG on the road. I would definitely recommend Hanson Honda because of its great customer service. Also, I managed to get my payments low because of the exellent deal they gave me on my CRV. read more

Renee was very informative about the vehicles in stock. She went out of her way to get answers if she didn't know it. She is full of joy and welcoming. Although i was not able to purchase a vehicle that day, but i will definitely be returning because of her. read more

Angelia Heath is outstanding from customer service to over all friendlyness. I will most definitely be back to buy a car from her! She is egar to help and get to know what your looking for in a car. She will help you pick out the car for you! read more

Melloy is my go to when I need anything for my vehicles. Love the price and convenience! Damon Scott has made every visit a pleasure by answering any questions I give him and always smiling. Love Melloy Honda! read more

I have had the best experience with Angelia Heath as my sales professional, the right amount of contact, treats everyone with such kindness, Everyone should ask for her. read more

My salesman Renae was very patient and answered all of my questions. Very kind and talkative. We had a chance to meet her manager who was also nice read more

Crystal M is amazing, very helpful and sweet. Very good at speaking and discussing vehicle information on. Dealerships is lucky to have her.