was not the right solution for our issue recommendations were not effective we needed to handle…read moreindependently but team is very nice and respectful

The MMPC team is extraordinary. From the appointment to the assessment to the technician who put an…read moreend to the issue. First rate all the way. Arlene

My grandmother recently had a termite infestation in her attic, which was followed by extreme…read morepanic! Larry was fast to pick up the phone and answer all my questions and concerns. I wanted to tackle this situation fast as well considering my grandmother's age. Rob was dispatched the very next day! He explained in detail how and where these bugs were coming from. Their prompt and professional service is worth every penny! Quality does cost, so i didn't mind paying for their premium service. Thanks again Larry and Rob!!

As someone relatively new to NYC, I had never before lived in a place where I had to get pest…read morecontrol services. I was stressed out about the increasing roach activity at my place but was skeptical about effectiveness of hiring an exterminator. Given the price of Top Notch Pest Control, I had high expectations. Robert, the technician, came out to my place twice, once for the initial treatment and again for a follow-up. After the follow-up, the activity had gone down so much, more than I expected. Additionally, Robert provided great tips for prevention, was pleasant to talk with, and made a stressful situation much easier to go through. While I don't have other pest control services to compare with Top Notch, they do seem to do quality work, if all of their technicians are like Robert. Thank you!

I thought I had a case of bedbugs. But Michael came, inspected and confirmed it was not. I'm…read moregrateful for his honesty and professionalism. Btw, he did not charge us for this. Thanks, Michael!

Excellent service! He helped solve a rodent problem in my backyard quickly and professionally. He…read morewas knowledgeable and took the time to explain everything. Since his work, I've noticed a big improvement. I highly recommend him to anyone dealing with pest issues!"

Richard Sica was very professional and prompt. It was easy to schedule an appointment. I called and…read morehe called back right away. Super! He showed up on time and answered any and all questions I had. He has a courteous manner, which is nice under pest-issue circumstances. The spray he uses doesn't stain, he set down traps and gave me instructions. It took a little over 30 min. I am glad I called, and bugs seem to be abated!!# Yay!!!! :) Thank you Richard Sica~ I would definitely call again and do recommend his services!

Definitely who you should call in an emergency or for any pest control need! I saw a wasp hive…read moreforming by my infant sons bedroom window and called them right away- they came right over! They were accommodating and very professional and helped solve my problem immediately! Will def use again if need be!!

Pest pro was worth it for a small mouse problem and minor roaches. I talked to a young man on the…read morephone at length before the appointment. I explained that the technician must arrive prepared to assess and treat in ONE appointment. I specified that he must move appliances, stuff gaps with steel wool, get under radiator covers and plug holes with foam-- no more but no less than that. Pest pro was the third place I called and the only place that was willing to meet my requirements of coming prepared to plug up and treat. The other two places said they needed to do an assessment which in my experience can mean just forcing you to pay and stay home all day twice instead of once. The person who showed up was new to the job but came prepared as requested and did a great job. They plugged behind my stove, placed traps behind my fridge, plugged under several radiators, and left glue traps out. In the end a wooden trap that I placed caught the mouse and I haven't seen another since. I'm pretty certain that the kitchen mice were coming in behind the stove which pest pro mouse-proofed well. It was $325 in the end but it only took one appointment and the problem is totally solved so I would use them again, though I don't think I'll have to because they really sealed up the place and recommended some follow ups which I can do myself for larger holes that they couldn't handle wit steel wool and foam.

i placed an order with PestPro on 8/29, and they charged my credit card the same day…read more On 9/14 they confirmed that while the order was shown as "fulfilled" in their system, they had no tracking info for the order. On 9/18, they acknowledged that they couldn't find the order said they had "issued a refund". On 9/24, that refund hasn't appeared in my account at my card issuer's website. THIS SITE IS A SCAM. DON'T EVEN THINK OF BUYING FROM THEM!!! I've initiated a dispute with my card company. I only gave them one star because ZERO, or NEGATIVE, stars wasn't an option

Gil was super responsive to my request and was able to fit me in right away. I have a small dog and…read more2 very young kids, so finding treatments that wouldn't be dangerous for a curious puppy or crawling babies was paramount. Every step of the way, Gil explained what he was looking for, what he was finding, and how he could seal things up. He moved all appliances, checked in closets, basically hit every spot any pests could be coming through to ensure they were sealed appropriately. He was friendly, professional, thorough, and his rates were super reasonable. I would definitely use Gil again should I ever need additional pest services!

Great service. It was quick and easy to schedule an appointment and Gilbert came on time. He gave…read moreme a flat rate which was quite reasonable and worked best for me since I was looking for preventative measures. He was communicative as he was heading over and when he arrived, he went straight to work. He was very knowledgeable and was happy to answer all my questions. He moved the frig and stove and plugged up any holes he found and checked behind the radiator covers.

As a building manager for a landlord, I was shopping around getting quotes from multiple…read moreexterminators and gentleman named Eddie from At Last Pest Control shined from the bunch. Let's cut straight to the story, shall we? I had a rodent problem due to the negligence of a tenant living a real life episode of hoarders with disgusting and filthy conditions (prompting the landlord to immediately process an eviction). Upon explaining to Eddie in great detail of the situation, I gave him the number to make an appointment direct with the tenant. Not ONCE but TWICE the tenant stood him up on both appointments travelling from the Bronx. At this stage, most exterminators would be truly annoyed traveling to the destination to perform a job only to get cancelled/stood up from the tenant/customer, wasting their valuable time and losing revenue! Eddie didn't charge me any appointment cancellation fee. He was patient and understood my very difficult and frustrating situation. Eddie assured me when the eviction is complete, he will come and perform his duties once I have full control of the apartment. Once the city marshall gave possession of the apartment, he came and performed the job the following week. Eddie reassured me that he will come again to inspect the entire property to make sure the situation was fully resolved, giving additional assurance and peace of mind. On a closing note, his pricing is very fair and wasn't charged for the revisit to make sure the job was fully completed. I am very please with the services and now have a go-to exterminator for my needs ^_^

I honestly wish I could give less than 1 star, because this company doesn't deserve even that…read more I initially hired At Last Pest Control back in November 2019 when my husband and I realized our mice problem was bigger than we could handle. At that time they came out and placed boxes filled with chicken and wax poison throughout our apartment. Not knowing any better, we thought that would solve our problem. And it did, for a few months. It turns out that the boxes were placed where the mice were entering our apartment--we were essentially paying At Last Pest Control hundreds of dollars to feed mice! I just hired a new exterminator (Affordable NYC Exterminators), who let us know that wax poison is outdated and simply putting boxes throughout the apartment is a bandaid solution. In order to eliminate the problem, you need to eliminate the points of entry. I paid At Last Pest Control WAYYY too much money for them to not get a better handle of the situation. As alleged exterminators, their conduct was simply unprofessional. When I reached out to them prior to getting a new exterminator, the first thing I was told was that I would be charged again since it is "a new month." Bottom line: save your money and DO NOT use this company (unless you like giving money away and still having to deal with a rodent problem). Another piece of advice: whichever exterminator you use, ask to see their license!

Frank was great from start to finish. Very responsive, extremely polite, explained what he was…read moredoing, fair pricing. Helped me remove some wasp nests from my car, now it's good as new!

I did a lot of research and spoke to half a dozen companies. Either they couldn't do everything I…read moreneeded, they would only give an estimate upon hearing my zip code (don't you want to know if it's a studio apartment or a 10 bedroom chateau?), and one actually quoted between $100 and $50,000 (wouldn't the buildings department get involved?) and needed a credit card to book the appointment. Frank collaborated with me as a homeowner, worked within my budget, looked at the photos and video evidence, considered my safety needs, and got it done. Frank from Captain Pest Control followed up as well. Very nice, very knowledgeable about pests as well as homes and architecture, and he's very professional. He didn't try to sell some "maintenance" package. When you do it right, there's nothing to maintain. Now if only "Pest Control" included lawyers, insurers, and HOAs I'd be set.

If I could give less I would. Their customer service and lack of response has made for a very…read morefrustrating experience. We are going on 3 weeks with very little resolution. So far the worst experience, they have a lot to learn about customer service and how referrals work. I would never recommend them to anyone.

Worst experience with orkin. i called them for termite control service but the staff came up late…read moreand invoice me so high $560 for the service. disappointed with the service and charges way too high.

I called to see if they can review an image of what i thought was a bed bug, and they reassured me…read morethat it wasn't! They were very kind and honest. I would recommend reaching out to them if you have any questions.

Above and Beyond are truly that. As someone who prides themselves on keeping a clean home, finding…read moreI had bedbugs was nothing short of infuriating and anxiety-spiking. Luis picked up the phone early in the morning, had me send a photo of my bites to him, confirmed that they were most likely bb's and had Danny come that morning to confirm. Danny is very thorough and clear with advice and options, all while keeping you calm. Having been through this before, I decided to treat rather than wait. In keeping up with the times, they have added an additional treatment along with Aprehend to make the extermination even more effective. The matter was taken care of in a few hours, and I am so grateful. With the method they use I didn't have to put all my clothes in bags and only had to do my dirty laundry, which alleviates some of the stress from the situation. While I heartily wish I don't see them for a good long while (if ever lol), I can't recommend this company, Danny, Luis and Liz enough.