Frank took care of a rat problem professionally and efficiently. He made a problem that felt…read moreoverwhelming to a new homeowner feel so easy to solve. Will definitely be using A1 Pest Control for any issues in the future. I highly recommend this company to anyone!

Frank jr was amazing! He was responsive and easy to schedule right from the start. He was quick…read moreproviding our service and did a great job communicating through the whole process which was especially important to me because I have dogs. We are two weeks since the treatment and so far seeing good results! The wonderful service and reasonable price made for such a value. We will be calling them up again!

I did a lot of research and spoke to half a dozen companies. Either they couldn't do everything I…read moreneeded, they would only give an estimate upon hearing my zip code (don't you want to know if it's a studio apartment or a 10 bedroom chateau?), and one actually quoted between $100 and $50,000 (wouldn't the buildings department get involved?) and needed a credit card to book the appointment. Frank collaborated with me as a homeowner, worked within my budget, looked at the photos and video evidence, considered my safety needs, and got it done. Frank from Captain Pest Control followed up as well. Very nice, very knowledgeable about pests as well as homes and architecture, and he's very professional. He didn't try to sell some "maintenance" package. When you do it right, there's nothing to maintain. Now if only "Pest Control" included lawyers, insurers, and HOAs I'd be set.

Bees are no longer around! Frank was very professional and did the job right ! Thank you!read more

Upscale Shout out to the customer service department for…read morealways following up, they are just as important as the technician. Called crying once, ON A SUNDAY, got 3 phone calls supporting Me from same CS operator

This was the worst pest control in the world, the owner is petty. The we're not able to solve any…read moreof my pest issues. I feel terrible because I referred over 50 of my close families and friends that was not happy with their services, one of there techniques left poison behind after a so-called treatment and my dog got a hold of it and was very sick. Do not call this company, look for my friends reviews on horrible this company is

Kaitlyn/Caitlyn was extremely helpful and really got down and dirty with plugging holes in our…read morepre-war apartment that had many cracks. She treated and sprayed everywhere and gave great feedback regarding our waterbug situation. She went over and beyond our expectations and so happy with her service! I also called multiple pest control companies and Broadway Pest Services had the best rates and had the most services included in their basic package. They also quited me a flat rate (not a range) for our 2 bedroom apartment so no surprises, unlike other companies.

We've been experiencing long-standing residential mice infestation and…read moreour superintendent summoned your firm to do a comprehensive inspection of our apartment to mitigate the matter. We wanted to commend Gabriel, the technician, who conducted the inspection and seems to have remedied the problem. We wanted to commend him for his thorughness and overall professionalism. He was exceedingly diligent in sealing all possible points of mouse and other rodent access throughout our unit and explaining why previous counter-measures such as peanut butter baiting and other counter-measures were ineffective. We couldn't have been more pleased with your service and commend Gabriel for his diligence. George A.

My basement was infested with rats which would freely roam throughout the first floor. I had hired…read morea very well known company who just relied on traps. While they managed to kill 15 plus, it appeared that the rats had figured out a way to de-activate the traps and feed themselves. I kept hearing and seeing them. We were in a state of panic and were about to just move out. When my nanny called me at work frantically scared to tell me she had seen 2 rats going up my kids' bedrooms, I "lost it". I found Eddie and he reassured me that he would get rid of them once and for all!! He arrived to my house as soon as planned and did his magic! After a few days, no sight of the big critters. Eddie gave our lives back and can now enjoy staying Indoors without being vigilant and leery of the intruders. He came back for a follow up to check on his job confirming success! I highly recommend his company!

As a building manager for a landlord, I was shopping around getting quotes from multiple…read moreexterminators and gentleman named Eddie from At Last Pest Control shined from the bunch. Let's cut straight to the story, shall we? I had a rodent problem due to the negligence of a tenant living a real life episode of hoarders with disgusting and filthy conditions (prompting the landlord to immediately process an eviction). Upon explaining to Eddie in great detail of the situation, I gave him the number to make an appointment direct with the tenant. Not ONCE but TWICE the tenant stood him up on both appointments travelling from the Bronx. At this stage, most exterminators would be truly annoyed traveling to the destination to perform a job only to get cancelled/stood up from the tenant/customer, wasting their valuable time and losing revenue! Eddie didn't charge me any appointment cancellation fee. He was patient and understood my very difficult and frustrating situation. Eddie assured me when the eviction is complete, he will come and perform his duties once I have full control of the apartment. Once the city marshall gave possession of the apartment, he came and performed the job the following week. Eddie reassured me that he will come again to inspect the entire property to make sure the situation was fully resolved, giving additional assurance and peace of mind. On a closing note, his pricing is very fair and wasn't charged for the revisit to make sure the job was fully completed. I am very please with the services and now have a go-to exterminator for my needs ^_^

I live in the Bronx and had an amazing experience with this pest control company. They were super…read moreresponsive, respectful, and actually took the time to explain everything. You can tell they really care about helping people, not just rushing through the job. My home finally feels comfortable again, highly recommend!

Called Quality Pro to treat a major wasp infestation because Jim's company is the very best around…read more He came the same day and took care of the problem promptly. Very professional and highly knowledgeable. Many thanks, Jim!

Superb pest control. We called QualityPro after our contracted pest control company refused to…read moreremediate a bug issue in the ceiling of our second floor office. We weren't sure what bugs they were--but QualityPro diagnosed that it was bees from the audio of a video file I sent. They came out within a day or two and quickly exterminated the nest. They also did a thorough inspection in our attic and around the perimeter of our home, finding and removing a paper wasp nest that our contracted pest control company also missed. They'll be back here in another week or two to clear out the nest and assess potential structural damage. You are in great hands with QualityPro. We've since ended our contract with the other company and plan to sign on with QualityPro for monthly pest control going forward.

Excellent service! He helped solve a rodent problem in my backyard quickly and professionally. He…read morewas knowledgeable and took the time to explain everything. Since his work, I've noticed a big improvement. I highly recommend him to anyone dealing with pest issues!"

I thought I had a case of bedbugs. But Michael came, inspected and confirmed it was not. I'm…read moregrateful for his honesty and professionalism. Btw, he did not charge us for this. Thanks, Michael!