Used them to go to the San Francisco cruise terminal. No issues at all. Phone calls returned…read morequickly and arrived on time for both trips. Very clean vehicles and excellent drivers. Will definitely use them in the future.

We have used Smartrip multiple times and couldn't be happier. On time, so courteous, great…read morecommunication. Isaac is now like a member of our family. (A member who never complains if you need to be at the airport at 5am - so maybe... better than family.) Highly recommend.

Food, fun, families. I was there with my daughters for several of my birthdays and it was super fun…read moresitting up high with pizza line and great service. Ambience was kind of cool. I'm hoping to go there for dinner sometime.

I recently attended a Holiday Craft Fair at Domenico Winery, inside their event room. It was quite…read morea turnout. Many seller with assortments gifts. Everything from homemade jams, granola and sweet treats to customized wooden ornaments, handmade seashell gifts, candles, quilting, crochet items. Something for everyone. There was a Photo Booth for capturing the moment with friends and a no host bar where you could purchase cute cocktail, like the Grinch, or get a glass of wine. It was fun although crowded. The also extended parking to the lots adjacent to the winery after 5:00, where the local business had cold Send. We spent about an hour and a half browsing the 40 orzo tables. It was a fun time.

We loved everything about this tour…read more Our guide, Sammy, was funny, personable, charming, and well connected with the Carmel food and wine scene. He arrived a little early to our hotel, always a good sign. As we headed to Carmel, Sammy gave us a quick history of Monterey and Carmel that was filled with little tidbits that we didn't know despite coming to the area for decades. Our tour consisted of three restaurants for small plates paired with wine and three tasting rooms for short flights. Everything was amazing. The tour never felt rushed, even though I was trying before the tour to figure out how Sammy was going to fit everything in. This was the first time we'd done a tour like this and it definitely won't be the last. We look forward to touring with Sammy again.

Great from start to finish - responsive, very customer oriented and a wonderful day for all. Thank…read moreyou Sammy and your team - and we'll do e for coping with the terrible weather

We had two rides. One to SFO and the other home from SFO. The first ride was lovely. Nice, helpful…read moredriver, smooth ride, not too fast, not too slow, extremely clean vehicle. The second ride was not OK. The driver was rude, selfish, and generally not fit for this type of work. I had to call the company during the ride, to get the window lock turned off. A 50% positive rate for the driver isn't good enough to return.

We used their service few times and we had great experiences ! They were always on time, attentive,…read morehelpful and professional. Cars were clean and smells good ! We will definitely use their service again and recommend it to anybody who wants limo service!

Wines are ok. Very dog friendly and the food looks good! Seating is a bit tight, and at times hard…read moreto find, but it was a nice local place to visit. Service was good too.

Actually it's at and put on by Autovino. Their Friday afternoon outdoor live music shows are worth…read morechecking out. The pizzas and chicken wings are delicious, too.

We booked a limo through this company for my daughter's 11th birthday scavenger hunt around San…read moreFrancisco with 8 friends. We reserved it a month in advance for 1:30-5:30pm and were instructed to pay in full via Zelle to hold the reservation. The week of the event, I followed up with Reese to confirm everything was set. He replied that we were "all set." On the day of the party, all of the girls had arrived by 1:15pm and were excitedly waiting by the window for the limo. By 1:37pm, there was still no limo and no communication from Reese. My daughter kept asking, "Is the limo coming?" and was trying hard not to cry. At 2:02pm, after waiting over 30 minutes with zero updates, we decided to move to Plan B and drive the girls ourselves. Just as we were walking out the door, a limo finally pulled up. The driver explained there had been car trouble and that he had been called in last minute as a backup. Unfortunately, the limo itself was in very poor condition: no AC, some windows didn't work, no music system at all (we had to grab a portable speaker), and a broken seatbelt alarm that dinged nonstop the entire ride. Most disappointing of all, Reese never contacted us afterward -- no apology, no explanation, and no partial refund. Completely ghosted. This was an incredibly stressful experience on an important day for our daughter, and I truly hope no other family has to deal with this on their child's birthday (or any event).

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

Spencer is a great host, their collection of wines have aged beautifully, and their tasting space…read morehas not only an attractive bar up front but also open space in the back for large parties or quiet enjoyment of their wines.

Went wine exploring and found this hidden gem. We were going next door but decided to stop in here…read moreand I'm glad we did. We were greeted by Spencer and he made our visit worthwhile. We started off with flight tasting, and each and everyone of their wine was unique in their own ways. I couldn't pick a favorite! Spencer was very knowledgeable and shared many stories with us! The inside is nice, and inviting. Very good event space too if you're looking for one! Ended up leaving with four bottles of wine! Definitely visit if you're in the area. It was a nice day for some wine :) well be back!

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

We had a great trip to Napa from SF / Oakland with Benny last weekend. Benny was very on top of…read moreanswering all of our questions and was extremely well organized. On the day of the trip, Benny had all of the addresses ready and kept us moving on time. The Sprinter van was new and extremely clean. We had 3 families on a trip together and this was a great setup. Pricing was also very competitive. Would definitely book this service again.

There's not enough good things I can say about Sunshine Star Luxury. I hired them for my husband's…read morewine tasting party in Sonoma. Our group kept getting larger with the final headcount of 26 people. Having several options of limos/buses, Benny was able to guide me in choosing the best option for our group. Benny responds fast to my messages and is very easy to work with! The day of the event, our driver, Doston came early so that gave me enough time to place our welcome presents inside the bus to surprise our guests. Doston helped me and he is also a great driver. We got to our locations on time. The bus itself is beautiful, comfortable, and clean. We really appreciate Sunshine Luxury Star and all its staff! Thank you Benny and Doston! I look forward to hiring you again!

I cannot recommend this CLS Global Transportation enough. Sharon was our main contact and she was…read moreawesome to work with. She is an amazing communicator who responds quick and gives timely updates, which took all the stress out of planning. We booked the 13-seater sprinter van, and it arrived spotless. The vehicle was clean and looked just like the picture! Our driver, Floyd, was incredibly professional, personable, and accommodating. He ensured we arrived to all our events safely and timely. Planning an itinerary can get chaotic, but Floyd made the bride to be feel less stress as everything was all taken care of and more. If you need reliable, top-tier group transit, book this team immediately.

My friends and I were looking for a party bus for an event in Oakland, and I'm so glad I found CLS…read moreGlobal Transportation on Yelp! Their 20-passenger party bus was the perfect size for our group. Sharon made the booking process incredibly easy and was so helpful in answering all of our questions. Their pricing was also much more affordable than other companies we looked at, so booking with them was an easy decision. We were able to schedule pickup from our friend's house, transportation to our event, and a return pickup and drop-off afterward without any issues. Our driver, Leland, provided 10/10 service. He made sure we had the best experience from the moment we got on the bus by setting up the Bluetooth before we left and making sure the cooler was stocked with ice. He even picked us up a little earlier than scheduled since our event ended ahead of time. Most importantly, he got us to and from our destination safely while making the ride fun and enjoyable. Thank you, Leland, for being such an amazing driver! We'll definitely be booking with CLS Global Transportation again for future events, and I recommend them to anyone looking for reliable, affordable, and excellent party bus service.