Cyndi is definitely an expert in her profession. I was instantly made comfortable with her…read morepersonability and patience. It was my first time getting waxed and she coached me through it and never made me feel rushed. She is truly a gem!

Cyndi is Amazing!! My husband up and decided he wanted a back wax before our Punta Cana trip so I…read morefound a place close to the house. I'm so happy I found Cyndi! She was a doll taking us on a last minute request on the weekend!! I found myself a new waxer. I went with my husband to video this experience but the man never even flinched or made a peep. So that was my only disappointment. He even asked me about going for face treatment next. If you are looking for a good esthetician/waxer look no further. You will be glad you met Cyndi. She's not only great at what she does she's a great person and so fun to talk with. I now feel comfortable going in for the more sensitive parts and trying a microdermabrasion/facial. Thank you Cyndi!!! You got 2 new clients

They do an amazing job every time! They are so precise on their work it makes me feel so good…read moreknowing I'm going to walk out of there looking amazing

The lady was being extremely rude and quick with the threading and causing unnecessary pain. I hope…read moreshe gets fired. I never found out her name but she was one of the indian ladies in there. Absolutely no excuse to act like that. Will not be coming back.

I love how much attention to detail they use. I always feel wanted nd welcome here. I visited this…read moreplace a year ago and couldn't find it again, I'm so happy I finally found them. I usually schedule my nails with Carol. Ask for her!

Male working tonight had poor customer service and was didn't seem empathic at all when I was told…read moreI couldn't recieve service for a manicure after he took me as a walk in customer and double booked himself with 2 clients . Was very rude when I questioned him " then why would you sit me down and do my pedicure " by ignoring my concern and not saying a word. Won't be returning.

Decided to get some waxing done so I made a reservation here. Elisabeth was very knowledgeable and…read moresuper friendly. She walked me through the whole process and explained each step. I learned a lot and she made the experience so pleasant. I signed up for a package and every time I go the experience is good. Customer service is really good here. The ladies up front are friendly and everything is clean.

Staff is very friendly & helpful. Melanie is my absolute favorite! She is thorough, efficient, and…read morefriendly.

Got my first wax (Brazilian) done here last week! I booked about 5 days in advance through the…read morecompany's booking site. The place was super clean and followed all COVID procedures. My waxer was Kristina- she made my first time a wonderful experience and talked me through the entire process. I definitely will be returning in 4-6 week for a second wax. Services are definitely worth the price! You definitely get what you pay for- GREAT QUALITY AND SERVICE.

I have been attending Waxed for over a year and I have such a fantastic experience every…read moreappointment. The prices here are the lowest I have ever seen for a male Brazilian service and to make it even better Angel puts me at ease with the great environment, music, professionalism, and conversation. She offers great pre and post wax care information on her website. I greatly appreciate that. She also offers great appointment booking online AND great reminder and confirmation texts/emails. I greatly appreciate this as well. The confirmation receipt emails are also great as well for when I forget cash and need to use via my credit/debit card. Fellas and ladies, I highly recommend Waxed.

I have been going here for about a year now and I absolutely love it. All the girls are so kind and…read moretake great care of you. If you're nervous about doing this don't be! They'll take great care of you! I see Dawnika and she has the best vibes!

I have been coming to Naked Cupcake for the past 4 years since it opened! Liz has been my waxer and…read moreshe is the best I have ever gone to! She is so kind, friendly, and makes you feel so comfortable. Not only is she so kind but she is extremely knowledgeable and put me on a skin care routine specific to my skin type. The studio is very clean and has a cute/calming aesthetic. They are extremely professional and have always been ready for me on time or even early for my appointments! I highly recommend this studio

I booked a same day appointment that the app allowed me to do, for available time slots. First time…read morean esthetician rebooked me without asking me for an earlier appointment that I couldn't make it to & obviously didn't book for. Then I tried to call the office but no response to see what happened , I was getting ready and all and knew I couldn't make it that early, so I rebooked to my original time slot & 20 mins before my appt someone else reaches out saying if I want to rebook for another day or any other esthetician available today.. well I booked any other available ( I was ready to head out ) ... well they messaged back saying no one is available and to pick another day... so well they cancelled me... I do not like my time being wasted, let alone all of the prep done before making my way to the appointment.

Super disappointed. Waited 30 min for my 5 pm appointment with not even so much as a "hey one sec"…read more I don't appreciate my time being wasted.

Super fast. Super convenient. Super nice and friendly staff!!!…read more I tried sugaring for the first time and my tech was so good and knowledgeable. She walked me through the whole experience and made it doable. I suggest the sugaring over waxing any day.

I so wanted to be a long time client here, because of the Convenient location. BUT my time doesn't…read morematter to me. My appointment was at 11:30 and actually made this appointment 3 weeks prior!!!! And I waited 30 min Due to another client and only one wax tech. Another time, I showed up on time for my appointment but the wax tech wasn't even there yet!!!!!! Someone else had to service me. Again I waited longer there than I needed. Big turnover over on waxers. I would not recommend if you like consistency and want your appointment time to be honored. I will be finding another place as soon as my subscription is done.

Always amazing and professional service Been going there…read morefor over 10 years Owner and staff very knowledgeable

I love this place and highly recommend it. Their service is excellent and they really make you feel…read morewelcome and comfortable. Jackie is the best I have been coming here for years for several different services and never have been disappointed. If you are looking for a place to get pampered this would be it.

I scheduled a Brazilian wax and got in the same day. I received a text that she needed to move my…read more appointment up an hour. She was nice, friendly, and talked me through the whole process. I scheduled My next appt before I left.

I took a chance at this place following a horrible experience at a different salon and went in for…read morea Brazilian wax this past Thursday - I was very pleased with the outcome. Nicole is the esthetician who runs her business inside of the Reserve Salon & Spa, which is what you will find when you pull up the address in google maps. This business is within the Towne Lake Shopping center square and Cypress Wax Spa is located on the second floor in Room # 4. There is a very friendly receptionist when you enter from the 2nd floor, and numbers are posted outside of the Rooms/Suites. I was 10 minutes late because it was a bit unclear where the actual spa was located , but it was not a stressful experience because everyone was so friendly and helpful. Anyway, the entire experience was better than I actually anticipated. Nicole's station is immaculate, organized, and clean, and she is clearly well educated in her field, utilizing first class products. It was the most painless experience I've ever had, and she employs a plethora of organic and natural oils throughout the entire process. For my wax she did a quick refresh over my bikini area using jasmine cleansers and lavender oils, and then she communicated ingredients in what she was using when as she applied the product. She used both soft and hard wax, and walked me through her process every step of the way. What I really appreciated was her telling me when I would expect a more intense sensation during the waxing and when to breathe out since it had been a while due to being traumatized a few months back. She was consistently gentle in her approach and skill. Her communication skills were excellent. She did upsell me during my wax, but her pricing is extremely reasonable and the results are amazing. I can't tell you how much of a difference it makes when your esthetician is well versed in her craft and takes true pleasure in educating her clientele during the process. I was in the hands of a true professional, and I even went in for letting her use a high-frequency tool post waxing to reduce the breakout in a few spots caused by an ingrown hairs. Bottom line: Nicole knows what she's doing. She is a highly emotionally intelligent professional, she reads her customers body language ,and is not there to herd people in and out. She is fully focused on you from start to finish, and I will be returning soon.