Don't bother coming here I have to take my aunt here to get X-rays and every time they can't get their act together. I'm told at the desk I need an apt and I call they say they do walk ins the lady at the desk is 100% rude. This time they couldn't find the order when I know it's in their system 3 doctors have seen it and brought it up. My aunts 97 and can hardly get out the house and doing so makes her weak for days so thanks for nothing! Never ever ever coming back here read more

I would give them ZERO stars if possible. I waited 2 weeks for an appointment, took the day off for the appointment and they canceled the appointment without notifying me. They said the tech had a family emergency yesterday. That's not my problem. My problem is canceling it without notifying me and this personally cost me money because I took the day off and couldn't get in. They could have called yesterday but didn't call me at all. read more

I really like this imaging center. It's the closest MH one to our house (without having to go to the hospital) that does MRIs. The staff are welcoming and seem thorough. I like that I can escort my daughter to the women's only changing area and wait in the small waiting room there until she is done. I think any caretaker will appreciate this extra accommodation. The bathroom off this waiting room is large enough to accommodate the needs of anyone who needs the assistance of a caretaker! And it all seems very clean and well cared for. I'm not sure how long this facility has been open but it's very nice inside. Outside, it looks like it was once part of a shopping mall. They even have snack and drinks machines, which is great for those who need a pick me up. read more

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The cost of radiology here is "scam-relative". I had simple chest x-ray because I was referred to by the doctor for some reason. I am not even sure that there was a basis for the x-ray. I just followed the doctor like some health-ransomed person. Now this Hermann Memorial Center is billing me with $308! That is only my patient's share. The total bill was actually $653. Why?!! read more

I'm unhappy with the financial aspects not the service provided. The caregivers were wonderful. I was supposed to be contacted 2 days prior to procedures to let me know what my out of pocket expense would be. Was not contacted. When I contacted them 1 day prior I was assured my out of pocket was $0. Had procedures done. Few weeks later received bill for $150!!! Contacted them, they referred me to someone else. Asked to speak to a supervisor. One not available (surprise), took my number and said they would call me back. Its now been a week and I have not had a call from a supervisor. BEWARE!!! read more

Staff is super nice, place is clean and they're fast. This has become my to go place with my son that's been needing X-rays more frequently for the past couple of months. Takes me longer to get there than waiting time and X-ray combined lol read more

went there to have them make a copy cd of my lowerback x-ray,was told by a very rude staff person at the front desk that i needed a drs. refferal to get a copy of it and for them to due it would be a 25.00 cash only charge!!!!sounds like the person at the front desk just wanted my money!!!!also when i went there on wednesday at 4:15 the office was already closed,so off i went to my drs office to get the note that i needed got to my drs office found out from dr that i did not need a referalto get a copy of what i needed!!!!!and also that it should not cost me anything to have a cd burned!!!!!!this place really sucks staff and all techs,bunch of rude rip off peoplewho just want your money!!!!!!! read more