First time coming to this clinic and I had a wonderful experience! Called them to schedule and they…read morewere very accommodating, no two or three week out appointments. They were like next day or day after, whatever works best for you! I was very grateful since I was in considerable pain. Arrived for my appt, be advised it's a tiny parking lot with a lot of construction work around it. Waiting area was nice and clean and chairs were comfy compared to most. Front office staff was friendly and helpful and quick to get everything in order for me to be ready for my appointment time. Paperwork via iPad was super simple and easy to fill out. Again be advised, just because people got there after you and get called before you to go back, doesn't mean they forgot about you. They offer many tests and some are quicker than others. I was called back by a wonderful lady named Sonya. She made me feel very comfortable and talked me through step by step about my scan and what to expect during and after. She made sure I was steady on my feet before leaving and gave clear instructions for what to eat/drink and possible manageable side effects of the liquid I had to drink before testing. I highly recommend this office for quality customer service, patient care and efficient testing.

I had an appointment for an MRI on my knee and I have a spinal stimulator. I was told to make sure…read morethat the remote was fully charged and I did. However, when I got there and was finally able to go back for the MRI they told me that they needed the remote!?!? I told them that nobody told me to bring the remote just to have it fully charged. So, they couldn't do my MRI after waiting 1 1/2 hours. I rescheduled my MRI and brought the remote this time and I have been waiting another 1 1/2 hours and the waiting room is full and they're saying it's going to be at least another hour before I can be seen. I also have an order for an MRI on my back but I will NEVER come back here again. Absolute nightmare.

Don't bother coming here I have to take my aunt here to get X-rays and every time they can't get…read moretheir act together. I'm told at the desk I need an apt and I call they say they do walk ins the lady at the desk is 100% rude. This time they couldn't find the order when I know it's in their system 3 doctors have seen it and brought it up. My aunts 97 and can hardly get out the house and doing so makes her weak for days so thanks for nothing! Never ever ever coming back here

I would give them ZERO stars if possible. I waited 2 weeks for an appointment, took the day off for…read morethe appointment and they canceled the appointment without notifying me. They said the tech had a family emergency yesterday. That's not my problem. My problem is canceling it without notifying me and this personally cost me money because I took the day off and couldn't get in. They could have called yesterday but didn't call me at all.

I had a bit of another health scare (I swear I'm not hypochondriac), but I advocated to get an…read moreultrasound from my PCP. Thankfully, she placed a referral and when I arrived for my appointment on a rainy morning, I was greeted with all smiles and a quick check in. I was given a white bracelet and sat in the less crowded lobby watching Bobby Flay on the television. Within 30 seconds, I was being called out. I met with sonographer, Arianne, she was extremely kind, personable, knowledgeable, and put me at ease. She explained everything and couldn't tell me the outcome, despite knowing it. The procedure was quick and I was out in a jiffy! I was told that the results would be posted immediately on MyChart. Low and behold, they were and it happily I wasn't diagnosed again with a double whammy health condition. I didn't want to be, but I definitely want to be more safe than sorry. The clinic is immaculate and organized. A huge parking lot with plenty of slots. It is attached to the UT Health building next door.

Hi my name is Terri McKinney from Seabrook. I would like to…read moretake the time to recognize three employees at Memorial Hermann Imaging Center - Bayshore who provided exceptional care during my CT appointment. Patricia at the front desk was kind, welcoming, and professional. I noticed not only how she treated me, but also how she interacted with other patients. She showed patience and compassion and helped create a calm and caring environment. My CT technologist, David, was outstanding. I was experiencing significant pain and was anxious about my appointment. He took extra care to help me get positioned comfortably, assisted me when I needed help moving, and treated me with patience, kindness, and respect throughout the entire process. When there was difficulty getting my IV started for the contrast, David handled the situation professionally and brought in Will for assistance. Will was also wonderful. They worked together as a team, and both showed patience, care, and professionalism. The way they handled the situation made me feel safe and cared for. What stood out to me most was that these employees did not make me feel like just another appointment. They treated me as a person who was in pain and needed compassion. It was clear that they care about their patients and take pride in their work. I hope this feedback is shared with Patricia, David, and Will because they truly deserve recognition. They are wonderful examples of the kindness and professionalism that patients hope to experience when receiving medical care. Thank you.

Probably the best Quest I've been to. Clean waiting area, employees actually AT the window with it…read moreopen to answer questions if need be. Lots of available appointments and I was able to book the same day. Will definitely be returning to this one after work rather than the ones in Katy.

Very nice and helpful. Very nice and quiet. The girls were sooo sweet, helpful and polite. I hated…read morewhat I had to get there but the atmosphere and friendly personnel made the experience great!

Ask yourself..... how much does a smile cost??? Well, for the front desk employees at Solis…read morePasadena it is way too much energy. I walked in to sour faces and not one could find enough energy to give a smile. Yes, I was checked in however, where is the friendliness and welcoming atmosphere? You could train a robot to do what they did. I was referred to this facility by my doctor..... big mistake. I felt there was empathy lacking from start to finish. Who trained the personnel? Remember, a smile goes a long way and tell the employees...... it is free! I will make sure my experience is known...... Solis you need to do better!

I popped into Gulf Coast MRI & Diagnostics the other day via an order from my dr…read more I waited in the waiting area for a while before being called back but once in my ultrasound room it was an easy and generally comfortable experience. The best part of the experience were the sonographers. I enjoyed chatting with them and the conversation they held was perfect for keeping your mind off of what was going on. I found myself still wanting to chat with them as I was leaving but my appt was over and I had to go, lol. The front desk staff was also super polite and helpful. Everyone had great temperaments for dealing with a diversity of patient health issues.

Great place, friendly front desk staff, Micah the Ultrasound tech was very gentle and explained…read moreeverything perfectly. Made my uncomfortable situation comfortable. I highly recommend this location for all you MRI imaging

Very pleasant experience! I love this bank!! They are friendly and very professional! Everyone is…read morewilling to help you and meet your needs! Great People

The two male nurses that are suppose to be taking care of me have NO bedside manner at all…read more One of them told me he's acting this way because he has 8 patients to take care of. Like somehow that's my problem and an acceptable reason for being matter of fact about everything. I waited an hour and a half before they decided to give me pain meds in my I.V. The pain is so bad in my head that I'm shivering to death and there are no blankets, no pillows, no way to control the TV , and no way to control the lights. And I'm paying for this?....WoW!!! I'm about to yank this IV out and get me an Uber back to my truck. I'm over this already. Been here 2 hrs and still know nothing.

I had a breast biopsy at The Rose yesterday, and I cannot say enough wonderful things about my…read moreexperience. From the moment I arrived, Laura and Amy treated me with extraordinary kindness and professionalism. They explained every step of the procedure in detail, answered all of my questions, and made me feel completely at ease. The level of personal attention felt like the concierge-style care I experienced while living in Germany under a national healthcare system. Dr. Trevino was exceptional. He is not the kind of detached, assembly-line physician often associated with the for profit, high-volume American "healthcare" system. Dr. Trevino was warm, engaging, and genuinely present. Before and during the procedure, he put me at ease with music and his calm demeanor. We chatted naturally, making what could have been an intimidating experience feel surprisingly comfortable. Overall, Dr. Trevino is a delightful conversationalist who treats patients as people and not as numbers. I was so relaxed that I barely realized I was having a biopsy. Best of all, I experienced very little pain. This was one of the finest healthcare experiences I have ever had in the backwards "healthcare" system in the United States, and I was born and raised in the US. The compassion, respect, and patient-centered approach reminded me of the outstanding care I experienced in Europe, where the focus is on people, not profit. The Rose is truly a blessing. After Memorial Hermann estimated nearly $10,000 for my biopsy, The Rose's estimate was less than $700. Providing this level of care while making healthcare affordable is an extraordinary service to the community. Some of the negative reviews seem to expect concierge-level amenities on a community-clinic budget. My experience was quite the opposite. I encountered a team of skilled professionals who genuinely cared, communicated clearly, and treated me with dignity and compassion. Kudos to Dr. Trevino, Laura, Amy, and the entire staff. You transformed what could have been one a stressful morning into one marked by kindness, professionalism, and genuine human connection. Thank you for proving that outstanding healthcare can be both compassionate and affordable. I left feeling grateful, not demanding or nit picky, but deeply appreciative that organizations like The Rose exist and make high-quality healthcare accessible to everyday people.

I needed a mammogram but don't have insurance and don't qualify for free services. It cost me $235…read more Everyone was friendly and professional. This place is a Godsend for those of us that aren't fortunate enough to have health insurance.

Based on the reviews (low stars), I was prepared for less than perfect care…read more Well I was so surprised! Prompt service as a walk-in, people working here were cheerful and helpful! Excellent!

Everyone was very nice and professional. If I could give them a 10 I would. I did not have an…read moreappointment and I only had to wait 20 minutes.