I had tech espresso replace a laptop screen . I had a black dot in the corner of the screen. They…read more charged me $600 now the screen is flickering. almost 4 weeks after leaving probably 20 calls with them and also on their chat no one has called me back. I spoke with the manager this morning and he was rude with me saying that the machine could not be repaired. He hung the phone up. I spent $600. He could've communicated with me and told me that he was unable to repair the machine properly but did decided not to communicate. I definitely would highly not recommend this company to anyone.

I had an issue with screen on teams. Tech Expresso schedule a return visit right very happy with…read moretier service

WOW! My experience with Norman of Mr.IT is phenomenal, absolutely brilliant. I don't know where…read moreto start, but within 5 mins he called me having already emailed me as I needed help immediately. I resonated with Norman as he went out of his way, like i do with my clients, to help me with my unique and stressful situation. He was polite, professional, personable and took time out of his personal time to accommodate me. As in another post of dogged determination to get the job done, he was relentless and worked tirelessly to get me back and running. His rates were very reasonable. MrIT is now my go-to guy if i ever need tech help again. He has not only forged a unique loyalty, but also a friendship in someone that I fully trust. You will not go wrong with MrIT. Thanks, I realize now how relieved I feel now and now can resume my work. David B. Calgary, AB

I first got a hold of Norman last year to fix my aunt's computer and my old one... He did a…read morefantastic job... he was patient in answering our questions and is very detailed in his work... He was fast and quick getting back to us what our problems were with each machine... we still continue to use his services... you just can't find this kind of honesty and great work anymore. Thank Norman

I purchased 4 desktop computers complete with monitor, keyboard and mouse. I am very novice at…read morecomputers but had been referred by a friend and thought I could trust them with advice and good used computers for my new business. NOT TRUE. Once I purchased the computers I hired an IT guy to configure them with the printer in the office etc. The IT guy said do you realize you paid more than brand new monitors cost and that the computers are at the end of their lifecycle. They were years older than I was told. I was also told they were getting all the computers ready and serviced. When my IT guy opened the covers, he found they had been well used by a large organization and were very old and could not be upgraded to the newest operating system Windows 11. Furthermore, each computer was full of hair, fuzz and dirt and some of the fans didn't work. I complained and Open Box Macleod allowed me to trade the monitors for a credit. One thing I used the credit for was to buy an expensive coffee grinder. The grinder did not work so I took it back to Open Box Macleod. They said they could only send it in for repair. Months went by and still no coffee grinder. I went to the store many times in person and they shrugged me off and would not refund me and refused to help. I spent about $4000 and if I had the time, I would stand in front of their horrible, dishonest, disreputable Open Box Macleod location and tell them all my story. Worst Place to buy anything. They cannot be trusted. I am literally ashamed I fell for this discount store.... it is far worse than buying from a new supplier.

They are the best I spoke yesterday and today with 1 of the guys to purchase a ninja foodi grill…read more5in1 Indoor with 120 $ but when I was there the product was sold by mistake. But....... they give me a new ninja grill 7in1 Indoor at the same price. You guys are amazing. I will recommend you guys to all my friends. You really make my day. Bless you guys

I cannot recommend this service based on my experience. The…read moretechnician came to my home for less than an hour and charged $200. At the time, my printer was working when he left. A couple of weeks later, the printer stopped working entirely. I then spent over an hour on a Zoom troubleshooting session with him, where I was told the issue was with HP and that I needed to contact them because my computer was not recognizing the printer. Unsatisfied with that answer, I hired another technician. Within approximately 20 minutes, he resolved the printer issue and got everything working properly. He charged $45. During this process, it was also discovered that security software installed on my computer was generating frequent pop-ups and that a subsequent scan identified suspicious activity that required attention. When I raised my concerns, I was offered only a partial refund. While I accepted the refund to close the matter, I remain disappointed with the value received for the amount charged and with how the situation was handled. Customers deserve accurate troubleshooting, fair pricing, and confidence that the work performed has genuinely resolved the issue. Unfortunately, that was not my experience.

From the owner: IT Service Box is a dedicated IT service provider catering to the unique needs of private…read moreindividuals, as well as small and medium-sized businesses. We offer a wide range of tailored IT solutions, including hardware and software support, network management, cloud services, cybersecurity, and IT consulting. Our goal is to simplify technology for our clients, ensuring seamless operations, secure systems, and personalized support. Whether you need assistance with troubleshooting, implementing new technologies, or optimizing your IT infrastructure, we deliver reliable, cost-effective solutions with a personal touch.

I was just in to have my phone fixed. The man was very polite, professional friendly and eficiant…read more. I highly recommend!

I posted a 3 star review about a month ago saying it fixed my issue but the screen didnt seem like…read morean apple one and now my phone keeps crashing because it's a cheap screen used but i honestly dont trust the place enough to go back since they include apple in the stores name meaning they aren't authorized to get apple parts unless they take it from other devices ofc they could actually be doing that but i dont think they can do that for everything since they shouldn't have too many devices working perfectly for parts like screens

Good selection, reasonable prices. We bought two cases - had a minor issue with one and returned…read morefor refund with no hassles

DO NOT USE! I took my iPhone11 to have its screen repaired…read morewhich they did for $116 but as soon as I collected my phone its was locked and said unavailable, they told me to take it to Apple, which I did and they told me whoever repaired the screen has damaged the logic board, when I went back to Case Mogul, they played dumb and denied it, they are just happy to rip customers off!! Would be 0 out of 5 but had to put a star on to write review

Visions has since reached out to correct this issue, and I'm very happy with the result. Their…read moremanager did reach out and worked internally to make sure my TV was delivered the day after my review, staying in constant contact till the job was done. They even went above and beyond and worked outside their normal hours to get me my product, which is extraordinary service. I have since been in store and discussed with the team, and will happily shop at Visions again.

I recommend Mo great service helped me out a lot will be coming here for all my electronic needs…read more Thanks