Loved Arrive Memphis! We valet parked ($35/night) and upon entering, were warmly greeted by the tan…read morelaboratory-coated reception guy in the open, airy lobby. The space is located within a restored historic building. The renovations are a mix of artistry and invention. Impressive. Our 2nd floor studio was meticulously clean. Beautifully decorated, lit and designed. All appliances and equipment worked well. Loved the large shower, and nice toiletries! We enjoyed a quiet, comfortable night's sleep. In the early morning, we were very pleased to find such a masterful coffee / pastry shop in the lobby for a rich Cortado. High recommendations.

My husband and I recently made a trip to Memphis. We were not familiar with places to stay but…read morewanted to be able to walk to some of the attractions. Had no idea what arrive was and had never heard of it. We could not have been happier! We brought our French bulldog with us, and the staff made us feel so welcome. The building is an old factory turned into a hotel so it's very industrial which I think is a cool aspect. Instead of carpet, it's concrete floor floors with a area carpet. I especially appreciated this! Carpets and hotel rooms always tend to freak me out a bit. When we walked in, there was a big comfy bed for our puppy with a new toy, homemade biscuits and ceramic food and water bowls! The civil rights Museum and blues Hall of Fame are practically next-door. Highly recommend the civil rights museum. Staff were amazing and very helpful and friendly. Would highly recommend and can't wait to go back.

Stayed at Central Station for a marriage conference, and overall it was a great experience from…read morestart to finish. The hotel itself offers large, clean, and spacious rooms, which made the stay comfortable and relaxing. Everything felt well-maintained, and the rates were excellent for the quality provided. Now let's talk about the food--because it definitely deserves recognition. The salmon bites were absolutely delicious, and the cheesecake was just as impressive. The catering throughout the event was well-executed and flavorful, which added a nice touch to the overall experience. The event space was also well done. The setup was clean, organized, and created a great atmosphere for the conference. The vibe throughout the weekend was positive and engaging, and the DJ really brought it all together with a great mix of music across multiple genres. Spacious, clean rooms Excellent pricing for the stay Delicious catered food (salmon bites + cheesecake standout) Well-organized event space Great music and overall vibe This was a well-rounded experience, and I would definitely stay here again--whether for an event or just a getaway

Favorite Hilton property in Memphis when in town for work. The hotel lobby and bar are perfect for…read morelounging, always a good time and serve some of my favorite drinks in the area. The serve a great breakfast starting fairly early as well. For the evenings there's always a live DJ in the evenings to keep the vibes right. The rooms have always been clean and offer some great views of the city or river on the higher floors. If you want more space I recommend going for 2 queen bed room as the King rooms while lovely can be tight. It is a little further from Beale street than most downtown hotels which is a plus for me. The South main area has many cute shops and dining options still in walking distance to enjoy plus a grocery store around the corner if needed.

***Good location***…read more Go down the block and you're right at Beale Street. FedEx Forum is across the street. Baseball stadium is diagonally across the street. Able to walk to Sun Studio 0.8 mile away, Charlie Vergoss Rendezvous (but there's better food to be had than there), Peabody Hotel is a block away. One downside: Lyft drivers seemed confused about where to drop off or pick up, usually stopping on the other side of Peabody Place. The back courtyard entrance of the hotel, near the parking garage, is somewhat hidden even when I gave the Lyft drivers directions. Clean - including the top of the shower curtain railing, I checked. Housekeeping - didn't need cleaning or bedding changing, just a change of towels. The young housekeeping black man(forgot his name) was very personable and accommodating. Breakfast buffet - the two women worked hard, constantly keeping the area clean and tidy, having food out, and taking our plates away when done. Standard fare - eggs (omelet or scrambled), sausage links or patties, potatoes, do it yourself waffles, oatmeal, breads, yogurt, coffee & tea & juice. Fruit was not ripe. Room- the *best shower water pressure* I've ever felt! A night light was in the bathroom, a considerate feature when the room lights are off. Above the center night stand, the electrical outlet on the left needed occasional jiggling to maintain a connection, I forgot to tell the front desk about this. Mattress and pillows were comfortable. A/C worked well. One con: inquired about late checkout as a Hilton Honors member and was told it was not possible. That's the first time I was ever told that.

All Hampton Inns are relatively nice. Although this particular location is pretty dated for this…read morehotel brand. It benefits from a great location being within steps of Beale Street, and both Grizzlies and Redbirds games! It's also quiet on the upper floors, and the breakfast is spectacular as always. Parking will set you back $26 every 24 hours and an additional hourly charge for staying past 1:00 p.m. the following day. So yeah, you pay for the location. It's not a great bargain for the price. But it's good enough if you want to stay in the heart of Memphis. The music from Beale Street is loud throughout the night, but the hotel is kind enough to provide earplugs in your room. That leaky toilet will keep you up all night, though! And the outlets are so stripped, you'll get an unpleasant surprise in the morning when you realize your devices haven't recharged!! That was the worst aspect of this hotel!!

Tucked close enough to Beale Street that you can feel the city's pulse without being swallowed by…read moreit, the Canopy Memphis is a boutique hotel that wears its modernity lightly. The design is clean and considered warm tones, thoughtful finishes, the kind of contemporary aesthetic that feels curated rather than assembled. You don't walk into a lobby that's trying to impress you; you walk into one that welcomes you. There's a difference, and it matters. The rooms carry that same sensibility. Comfortable in the truest sense not merely adequate, but genuinely restful. The kind of bed you sink into and feel the day release from your shoulders. The kind of space that says you're taken A genuine hospitality that feels rooted in the city itself rather than scripted by a brand manual. Memphis has always been generous that way, and the Canopy reflects it. And then there's the catfish. I don't say this lightly: the catfish here is worth the trip on its own terms. Crisp where it should be crisp, tender where it should yield -- it carries that deep Southern confidence that reminds you food can be both humble and extraordinary at the same time. It's the kind of dish that makes you set down your fork for a moment, not because you're finished, but because you want to be present for it. For travelers who want Memphis without the chaos, who want proximity to the legend of Beale Street but a retreat that breathes, the Canopy is a quiet, well-kept secret. Boutique in the best sense. Modern without being cold. Memphis without apology.

Definitely not on par with other Canopy properties. Looks nice on the outside and the rooms are…read morewell appointed but extremely small. I booked a king bed room. I have the ability to choose my own room based on what I booked. I chose the corner room because typically they are larger, but come to find out that this particular room is much smaller than the standard kings elsewhere in the property, and the photos do not apply to the room type that I booked. I'm a Hilton diamond member, and anticipated an upgrade, which was not available, even though the hotel was not sold out. The restaurant and bar have an 18% auto gratuity that was not disclosed until I received my check. Have they not added the gratuity to it, I would've tipped my standard 20%. Probably the biggest issue I had was the lack of hot water. When I contacted the front desk, the agent informed me that I would need to run the shower for an average of 15 to 20 minutes for the hot water to start, which is ridiculous that they do not have a larger enough boiler to accommodate the entire hotel property. I asked to speak to the manager on duty and she told me that they were not available and that if I have further concerns, I need to take it up with the hotel general manager in the morning. No compensation was offered, and she said there's no point in moving rooms because the hot water situation will be the same regardless of the room chosen. While this property was in policy within my corporate travel guidelines, I will not be staying here again.

I came Into town to see the Jhené Aiko concert and let me tell you . This hotel was perfect as it…read morewas across the street from the venue !!! The room was a little small on my westin stays -- I'm from Los Angeles I stay in Anaheim a lot for Disneyland ! The shower needed to be cleaned better -- a party of my party left because the whole 5th floor was soaking wet / and smelled like mold What I did not like was NO one came to refresh the towels or the trash cans all weekend . The real reason I am leaving this review is for Demetrius at check in was amazing ! Shout out to him for helping me with my bags and baby ! You were a blessing sir !

Shower was moldy and no hot water. Staff was rude about complaint. No manager on duty.read more

My friends and I decided to stay at this hotel for a holiday weekend in Memphis. What drew us here…read morewas the central location - We were able to pretty much walk to anything downtown, with Beale Street being just down the block! This is a very nice hotel from the outside and lobby. They also offered a $32 per night valet service, which made things convenient for us when we needed our car. There's also a restaurant connected on the inside. The only quarrel I had was that our room was a bit outdated. It was clean, but during our first night, the beds felt moist for some reason? The bathroom was also incredibly tiny. It was kinda odd to me how nice and new the rest of the hotel looked compared to it. Regardless, we didn't have any issues with our room besides that, and it did give us a good view of some 4th of July fireworks. This is a pretty affordable place to stay if your a tourist and wanting to do things around downtown Memphis.

Location, location, location!…read more This hotel provides you a great location to see downtown Memphis! You can walk to everything! The staff was super friendly and my room was very comfortable, clean and quiet!

Every staff person we encountered during our stay was more than kind and helpful. Memphis was our…read morehalf way pit stop on spring break. We had 2 rooms- 6 people (including 2 kids). At the front desk, our rooms were not ready upon arrival. Don (the very best hotel staff we have ever met) worked to find us two rooms next to each other quickly to accommodate us. He was pleasant, kind, and a true gem. While there is a ton of noise at night from Beale St, the hotel staff even left early plugs in our room! If we end up choosing Memphis as a pit stop again, we would absolutely stay here. Thank you all so much for your hospitality.

Room overall is clean However the is rusty spots of red…read moremold and needs a overhaul When we got to the room the safe keypad didn't work Maintenance changed it but it still doesn't work Phone had a constant flashing message light that the front desk couldn't reset Bed spread was stained Try to get house keeping to change it but she couldn't speak or understand English It's too bad Because Hilton Garden has been our " go to" for 20 plus years Next time we're in Memphis we will stay somewhere else

I stayed here June 24th and departed on the 27th. Gorgeous hotel. Wonderful staff. Miss. Anne is a…read moreliving angel here on Earth. She passes out the pb&j and her homemade chocolate milk every night. Best hotel shower, ever! Comfy bed. Loved the pool. Everything was perfect. Thank you Guesthouse at Graceland for making my 55th birthday so special. I will be back.

Imposing modern and fresh hotel styled on the mansions entrance with a mid century modern regency…read morestyle Located a few minutes walk to both the Graceland Mansion and the Exhibition centre Handy free shuttle bus for airport and tour transfers Hotel has a movie theatre ,outdoor pool ,gym ,bar ,coffee bar ,gift shop and two restaurants (serving free peanut butter and jelly sandwiches at 9pm) Rooms are spacious with comfortable beds Nightly live music in the bar area with JohnPaul Keith not to be missed Highly recommended for location and price point