I brought in four dresses to be hemmed and two to have the sleeves shortened. When I first dropped them off, I got the sense that alterations weren't something they were thrilled to take on -- I was even gently discouraged from leaving the items. But I needed them done and the location was convenient, so I went ahead anyway. I was told to come back the following Friday, and when I did, I was genuinely impressed. The dresses looked absolutely *gorgeous* -- the work was clean, professional, and exactly what I had asked for. Now, here's the part that threw me off: the price. I didn't ask for a quote beforehand (completely my fault), so the final bill was a real shocker. Honestly, had I known the cost upfront, I probably wouldn't have gone through with it. My guess is alterations aren't their preferred line of work, and the pricing reflects that -- maybe even to discourage repeat requests. That said, I'm still giving five stars because the quality was fantastic and they delivered exactly what I asked for. I take full responsibility for not confirming the cost ahead of time. My husband also brings his shirts here for cleaning and loves the service. We'll continue to come here for that -- just not for alterations in the future. read more

Great local cleaners. They have a reasonable turn around time (I'm used to 7 days, they were done in 5). Prices are comparable to other places I have been. The lady who works the front counter has always been nice and cheerful. I did notice some low star reviews, but those are 5 yrs or older, it seems like it has changed so give them a try. read more

We've used this dry cleaners for years. Highly recommend. Cheerful, professional, very serious about customer service, and high quality of their services. read more

Rude. Or just plain cold. Walked in all cheery, ready to pay for my dry cleaning. Asked the young lady--cheerfully--for a dollar in quarters as change, if she had them. No response, but she did give the quarters. Then, she went to bring out my clothes. She was fumbling with plastic to wrap them in when I nicely said that I could go with out the plastic. "What?" She said in a flat, monotone. I repeated nicely and carefully but was starting to get irked. Last straw was me saying have a nice day, which is a default salutation of mine, as I was leaving. No response. I turned back to her and said, "Or not!" Mendocino: please lose my number. I won't be back. read more

They have ruined a new dress shirt and said that this couldn't happen in their facility as this had never happened before(!). And they do not hold any responsibility for it. As a result - I have a new damaged shirt which costs over 150$ with a rapture on the front! The only compensation I was proposed is a stitch on it! read more

Sign says open at 7:30. It's now 7:48 and no one around. No answering machine. No notice why they are closed. I am leaving without my dry cleaning This has happened before. I won't be using them again. read more

I love this place! This is my only go-to place to clean my business suit. Each and every time, they do a stellar job. The suit looks impeccable- perfectly cleaned and pressed. They are prompt, efficient and friendly. I tried another place, but Mendocino Cleaners dies a better job at a better price. read more

I dropped off some shirts to be cleaned. When I returned they couldn't find one of my husband's shirts and they said this had never happened before. My response was this had never happened to me either. To make a long story short. They blamed me for the loss. They were rude. I also, had them do some mending on a two hundred dollar top. The lady used the wrong color threading and it stood out like a sore thumb. Awful! She said it was my fault for bringing in the top in the first place. This business does not take responsibility for their mistakes and always blames the customer. Which is despicable! I had no compensation. Go anywhere else! read more

Fantastic service, the employees are really awesome here. I don't get the negative reviews but I drop, they give me a pick up date and it's just fine. Organic chemicals, standard pricing. Go in get out just what I need. read more

My first impression of this shop was great -- they helped me sew on a button for free. I dropped by, asked, they helped, and didn't charge me. Delightful! Then, I brought them some of my nice dress shirts to clean and press. The ruined two of them -- when I went to pick them up, they both had burn marks on them. They were able to "fix" one of them, but they charged me for my shirts twice. These "what have you done to my shirts?" visits took several days and they charged me for the whole batch of shirts twice -- once at the time of my first visit and again at the time of my last visit. I won't be back. read more

I was pleasantly surprised when I picked up my cashmere sweater today. The small hole under the arm was expertly repaired. I'm a regular customer with many luxury fiber garments. Kim & Nina..will expertly help you. There is a " private try on area" for alterations. I like the non toxic dry cleaning option. Customers with sensitive skin will appreciate this service. Thank you. read more

Been coming here since they were Windsor Cleaners before opening the current location. Nice, friendly and efficient. Location works, too.

Absolutely amazing place! Impeccable job every time! I bring in my clothes there and they do a great job. They are polite and service is great! Highly recommended read more