Absolutely love this dry cleaners. I've been coming here for couple of years now. I've brought in…read moreeverything from uniform pants, to stained silk blouses, to leather jackets and even my friends wedding dress that had a huge soda stain on it. These guys come through every time! Perfect starch on my uniforms, stains gone, and cloths looking like brand new without a chemical smell or feel. The staff is always super friendly and makes you feel like family! And the pricing cant be beat! Life long customer!

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.

Quick service and good work, at a fair price. We bring our dry cleaning here all the time.read more

I've been a customer at this store through 3 different owners. The current owner, Perla, is…read moreextremely accommodating (special handling and requests), conscientious, and kind. The clothes come back clean, pressed, and on time. Convenient for parking, too. Highly recommended.

Very clean facility. Their washer handles a large rug and cleaned it beautifully. A little…read moreconfusing for the payment, but other customers helped,e to figure it out.

I used Montecito Super Wash for pickup, washing, drying, and delivery of a large 6x9 washable…read moreRuggable rug that had not been professionally cleaned in five years. They handled everything beautifully. The rug came back clean, fresh-smelling, and looking noticeably brighter, and the entire room feels refreshed now that it's back in place. Pickup was Wednesday and delivery was Friday exactly as promised. They were easy to communicate with, professional, and careful with the rug. Even including a tip, the total was only about $45, which I thought was extremely reasonable for the amount of work involved. I would absolutely use them again for oversized laundry items.

I rarely write reviews, but this laundromat truly deserves recognition. From the moment I walked…read morein, the place was exceptionally well-maintained. Every machine was spotless, in perfect working order, and clearly cared for regularly on a day to day basis. The floors and waiting area was immaculate. No dust, detergent spills, or lint anywhere in sight. The staff was friendly, attentive, and quick to help when I had a question about one of the machines. They clearly take pride in keeping the space welcoming and organized. There was plenty of seating, clean restrooms which made the whole experience comfortable and efficient. Great job! Thank you!

Morning staff is very nice, place is clean and has everything you need, but the night staff is very…read morerude she yelled at us for coming at 7:50 when they close at 9, would not recommend coming in the afternoon.

Washers worked well, dryers worked as good as most laundry mats. Dryer 10 was turning on the lower…read morewasher automatically, and it spent more than I wanted. Would be 5 stars if I found a number to call/text. I would consider coming back.

I do not use wash houses often except for my large bedding and dog bedding that can't fit in my…read moresmall apartment washer and dryer. This place is fairly clean and has decent hours. This is near a thoroughfare for a transient so random people will stop or walk in also consider what hour you are there. Parking is very limited and is next to Dutch Brothers which generates a lot of traffic. This wash house doesn't have an app feature uses the traditional prepaid cards.

New workers who are not helpful. Not a good experience. Soap containers small expensive, dirtier…read moresince the workers lazy. Way expensive.

I had an excellent experience taking all my heavy bedding to WASH UP on Cleveland Ave. Sept.29th,…read more2025. I left it for them to do and within 3.5 hrs. it was all ready, perfectly cleaned and packaged in plastic as it was raining. The price was so worth not tiring our old washer and dryer out at home: $28.00 - awesome help and results ;-) The attendee was very helpful and did a wonderful job!

Great customer service and turnaround time. I have been here a few times to dry clean suits and…read morejackets. The last time I brought a jacket, they noticed there was a missing button and they replaced it for me. I will be coming back and I highly recommend ProClean!

Dried cleaned items should be free from wrinkles and steamed properly. This was not the case from…read moreProClean Services. The pictures showed this suit was not steamed properly, the entire inside lining had wrinkles; the shoulder pad area of jacket not steamed properly and now has discoloration, back of slacks also not steamed properly and has discoloration. The fabric of the suit is no longer the same - it looks like a worned out cheap suit. This was a quality suit, not made of cheap material, and has been dried clean professionally in the past and did not look like this. We would not return as I have never had dry cleaning items returned in this condition.

I took in a dress to be hemmed and needed it by a certain date. They told me it would be ready by…read morethat date, and they would call when it was ready they never called that day or after to let me know it was ready. So I came a week or so after just to pick it up, and it's on me for not asking how much it would be beforehand, but I never would've guessed it would cost $70, it was just taking off an inch or two from the bottom. I paid just about the same price I did on the dress just to alter it. I'm not new to having alterations but wanted to try this spot out because I've heard so many good things but the price and the service turned me off. The dress itself was also wrinkled from being shipped and I should've asked ahead of time but I'm honestly surprised they didn't steam it at all for what I paid, I would've expected a little extra care on my item. Overall the hem was done well but I don't think it was worth $70

Local, friendly, good service. Well, that's all I came to say but it seems I have a character…read moreminimum. OK there I'm done.

I have had to come here a few times now due to my washer and dryer acting up. It is a super clean…read morelaundromat with lots of machines!! You can choose from a variety of sizes, depending on how big of a load/s you have . They have options of how you can pay which is nice. Use an app or use coins. I chose to use the app. It makes it super easy! They also have a coin machine if you need coins. There is a beverage, food, and laundry supplies vending machines too. Free WiFi as well! I would highly recommend this clean, safe, and tidy laundromat any time I have a problem with my own machines!

Super awesome customer service, had a problem, texted the line listed for problems. Within 5…read moreminutes got a response call and was given options for issue. I can't stress how good the customer service was, i got a follow up text next day also to make sure I was happy. You don't get that kind of service almost anywhere. Ive been a loyal customer for over 2 years and at this point will not go anywhere else. Really cool experience. The best spot in Santa rosa for laundry. Awesome