I never write reviews. Ever. But the way this company does business has left a terrible taste in my mouth and I just feel like anyone looking for pest management should just be aware. This past December and January, I had MPM come out to treat drywood and subterranean termites at my property. They were very quick to respond when they were getting their money, got the jobs scheduled and did it. That part was fine. I was even told I was covered for 5 years for a retreatment if any termite activity was found! Afterwards, we started renovating the property and nearly everyday my contractors were telling me they were were still finding termite frass and active termite activity. I reached out to Menehune and asked them to honor the terms lf their warranty (why would I even lie to them about this?) They said the owner had to come see it for his own eyes before he would honor the warranty. Its now been nearly 4 weeks, I've called multiple times and sent multiple emails. Owner has never came. Ive emailed them picturee, no tesponse. They obviously have no intention of honoring their warranty. I would recommend any other company, I feel duped and lied too and now have to pay for a retreatment within 4 months of having my house treated extensively by this company under the promise they'd retreat it if this exact situation occurred. AVOID. read more

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Tenting was okay, but we're definitely missing several household items. Crew obviously toyed with the outdoor bbq and gas canisters littered in our yard. Lastly, wet boot footprints on our carpeted stairs and master bedroom. Very unprofessional crew quality. read more

I contacted this company and was told one of their guys would call me to set up an appt. After a couple of days with no one calling I contacted them again and was told the guy made his calls on Saturdays, but a few days later after Saturday still no call. I would not use them now even if they did call. Obviously, they're not reliable. read more

Appreciate the professionalism and quality of response and services from Menehune Pest Mgt. We have been using this company for several years and pests in and around our home have been under control and/or eliminated. Thanks Kyle for your caring and reliable service. read more

After one of the other pest control companies shut down back in 2020, I contacted Menehune Pest Management to get the house tented and fumigated for termites, and the crew did such a wonderful job of getting everything treated and taken care of. Plus, their prices are reasonable and much better than that other pest control company. I also had Menehune come out recently to do an treatment of the ant infestation that I had been experiencing for a few months, and they did both inside and underneath the house. Customer service is excellent and they provide all the information and logistics that you need to know. read more

Bryson went above and beyond when taking care of our place! He was polite, respectful, funny and super efficient! GIVE HIM A RAISE!! He truly deserves it because he's an amazing! He tells you what he's doing beforehand and the whole process was educational too. Highly recommend going to this business, it was easy to schedule a time and they even show up early. We are super satisfied with his surface and the companies efficiency. #brysonisthebest! Thank you! read more

Great service - both to set up and the very nice guy that came to my home. They quickly got rid of my pest problem!

I have used Menehune Pest Control for over 10 years. Jason Sahara is a local boy that you can trust. He will make sure you're treated professionally and satisfied with their work. He stands behind his work and the reputation of his company. The value of what he does for the price is unsurpassed. He used to treat our restaurant Diners Waimalu and the DOH inspectors commented that they could not find any bugs in the restaurant. They were surprised to see that it was the cleanest kitchen ever. Menehune is the best. read more

Jason and his team are #1! Jason was on time to give us an estimate and on time to do the tenting! Always kept us up to date on when he was heading to our house for our appointments. He was there as soon as his team arrived at our house for the tenting. The estimate was way less than what was quoted to us by another company. So happy we went with Menehune! Jason and his team are the best! read more

We had Menehune come out and pre-treat the soil before building our post and pier home, so when we had drywood termites that had been brought inside in a kitchen cabinet we called them again. Alex came out and spent 2.5 hours explaining the situation to me and then carefully and systematically treating the termites. He helped me really understand how to keep control termites in my home in the future, and was very knowledgeable. Would definitely recommend and they've won me over for any future pest control needs. read more

Loud workers setting up next door- using profanity while talking story- and continued after I opened our door to look at them- they just continued- we have children at home and I could still hear the employee foul language after closing my glass sliding door. Very unprofessional while setting up. read more

Jason showed up as scheduled to look at our situation and provide a quote for tent fumigation. He gave us lots of good information. Based on his assessment, he suggested that tenting our house may not be necessary at this time and explained why in detail. This visit from Menehune Pest Management basically saved us a lot of money. When some thing else pest related comes up, Jason will be the first guy that I call. read more

Great service from start to finish! Jason came out several times to go over the process, make sure plants, etc were out of the way to avoid damage. The team worked quickly and were respectful to the property. Overall very happy and plan to use again with other family members. read more

Just had ground treatment for termite done. Wayne came to assess the property and give me a good quote. Alika came by the next week and did an excellent job. Very nice staff. I would use there services again. Thank you read more

I was never able to speak with anyone at Menehune Pest Managment. We were never able to connect via phone. Not entirely the company's fault but I would have expected a little more persistence if they wanted the work. read more

The group that came was well organized and tented our house efficiently. They came early the next day and although they were one short on this team everything went well. Professional and very polite to me as a customer!!! read more

So glad I found these guys, especially the owner Jason Sahara. I live in CA and try my best to take care of a house on a Oahu, but high belongs to my elderly mom. Jason handled it perfectly, scheduled me in while I was back, and his crew/staff were top notch. Can't ask for better service. Super responsive with texts, Pua in the office will contact you will details, bottom line is the service and procedure is easy! read more

Very friendly responsive office; the techs who came out were knowledgeable, thorough and gave us some great tips! Herwyn was the lead and he and his partner were prompt, identified themselves and presented me with their card; and got right to work. They patiently answered all of our questions and even returned a follow up call I put in to them. Professional dress and demeanor but still very friendly. I hope the need never arises again (we had a mouse that we caught, but wanted to be sure there were no others nesting, etc.) but if we do, Menehune will be the first call we make. I felt their assessment was thorough and honest. They did not charge for the inspection and since there were no signs of other infestation, they did not recommend further action or costs. That is rare these days! read more

Oh man, these guys are the best. On a Friday night we heard scratching, scurrying and squeaking coming from the ceiling and could. not. sleep. At around 1am I used Yelp to request for a quote and within 20 minutes received a response! The very next morning Alex called and gave us the low down on rodents and their parkour skills (FYI: they jump 2.43 metres [8 feet] horizontally 1.2 metres [4 feet] vertical) he doled out tips and suggestions on prevention, areas of interest and what to look for to indicate whether or not they're nesting, curiously exploring or migrating and that was just on the phone. Shortly thereafter he came out to the home to run a perimeter check, double checked all possible access points, jumped up into our attic/crawl space and found a possible entry point. He set a few traps, showed us how to reset them safely, what bait to use (all natural ingredients) and what sounds to keep an ear out for. Additionally, Alex made suggestions about what kinds of material to use to secure weak spots and how to keep them out. A few more sleepless nights later and BOOM! We got one. Sent Alex an update and picture to show the successful catch and he provided more tips on how long to leave them out for just in case there were more. He also provided cleaning and maintenance tips on the traps for future use if needed. So they get 5 stars for their speedy response, great communication, knowledge and willingness to share information. 10/10 recommend. read more

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Spoke with Sandy who provided excellent, above-and-beyond customer service. She responded very quickly to my phone call, and answered all of my questions and concerns in regard to termite inspections and treatment. read more

Fast and thorough service. Came on time and did a great job! Highly recommended.

I had five different vendors selected, or inquired for a termite inspection. Out of the five four had responded, but Menehune caught my attention. Originally contacted they YELP, and eventually a response by Jason was immediate and professional. Appointment was set up, Jason promptly showed up as agreed, accomplished my home inspection and gives an attractive discount to Veterans. Recommend his services? Definitely Mahalo, for the recognition in your services to persons who are presently or have served in the Military read more

I recommend Menehune for your home fumigation tenting needs because not only did they do great job, but they were on time and answered all of my questions. I especially appreciate Thomas, the on site foreman. He is very thorough and has a caring heart to ensure we bagged our food correctly and our property was secured before the job was completed. Great job Menehune. read more

The reason I wanted to write a review for Menehune Pest Mgmt is really because I wanted to give a 5-star rating to Herwyn, who goes above and beyond. Not only does he ask about any concerns I might have ... but he listens and then takes action to address them. If he's representative of the rest of the company, then you couldn't be in better hands. Thank you, Herwyn, for all of your help! read more

Actually Menehune Pest Management LLC deserves a TEN! we had our home tented two years ago. Menehune was'nt the cheapest for the most expensive. Jason Sahara the owner came out and gave us a fast firm estimate, and we went with them . Fast forward to 1.5 years, we started noticing termit dust and called Menehune Pest Managament to inspect the dust, they treated the spots several times, but these termites kept making dust. But true to their contract and word, Jason said he would honor the retenting and told us several time he would retent if neccessary. We scheduled the tending for the second time. Jason also stopped by to make sure everything was going right on the day of the tenting. On the day of tenting the crew made sure of checking everything to make sure the seals would be extra sealed. the team were always on time and made sure everything was put back. We appreciate Menehune Pest Management's commitment and service. Their staff is always friendly and professional. Use Menehune Pest control , you will not be disappointed! read more

Menehune Pest Management is a professional, honest and best of all locally owned company. We reviewed several companies with neighbors and family and websites and on line reviews posted especially on Yelp. We believe in locally owned companies and we were impressed by Menehune's highly educated owners and management staff. Office manager Puakaiu'iokalani is amazing. She was pleasant and not simply overselling the quality of her company, but presented Menehune as honest, experienced and responsible. This is so important for families in Hawaii. One concern of ours was the security of our home while it was being tented. Menehune offered two security options. This was awesome as there have been reports throughout Mililani community of daring successful thefts while homes are tented. She arranged an appointment and introduced us to Wayne Pestana who did the evaluation and estimation of the tent fumigation for our home. His experience and expert knowledge of wood destroying pests - drywood termites! and all kinds of crawly creatures and ways to eradicate them was impressive. Trustworthy, knowledgeable and professional are foremost in making a decision to save our home from being eaten! He explained the process, assured us that state and federal safety regulations in the Vikane gas treatment were followed, reviewed the warranty of the Menehune contract, and responsibly answered all questions we had. Wayne is an asset at Menehune. The technicians who processed our home for fumigation were young, strong and experienced. They treated our personal property with respect. Much mahalo to that part of the Menehune team. Amazing Pua does more than being an office manager, she is a certified technician who determines post-fumigation when our home is safe to enter. We hired Menehune Pest Management in a large part due to the warranty, the cost, the professionalism of its staff, and our trust in a locally family owned company. So important in Hawaii to establish trust. read more

They were responsive at first, however they couldn't provide me much help of where the mice are entering the house. All they said they could do was put some traps out. We have mice in the walls, which they said they don't do that kind of service and they would try to get me a contact of someone that could help I've tried contacting the tech that came to my house three times and he never responds. So really provided no help at all. read more

Professional. Courteous. Thorough. Reassuring. Smooth process from the initial consultation through the day of tenting. Our next door neighbor used another company and was very disappointed. We have been very happy with this experience and would recommend to all our family and friends. Jason and Pua are awesome. read more

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Update: Just recently they stepped up and completed the spot treatment. It was done professionally and quickly. Mahalo.

I had requested to be contacted online, but never received a call, so by the next day so i called them instead. Once I was able to speak to someone on the phone, they were very responsive and Wayne called me back the same day and set up an appointment. He was very professional and knowledgeable, and wrote up the estimate on the spot. Ultimately I did not use them for my tenting since i did find a lower quote, but I appreciated Wayne's professionalism and knowledge. read more

So quick and responsive - they got back to me within a few hours and scheduled me within the week. Herwyn and Alika were friendly, knowledgable and they took the time to educate us regarding rodent/pest control. On top of the excellent customer service, the consultation and inspection was free of charge!! :) They walked around the house to look for potential spots where rodents could enter and checked the attic for any signs of rodents. I would definitely recommend this company!! read more

Extremely satisfied with Menehune Pest Management . They were on time , cordial , affordable and very efficient . This is the 2nd time we've used them And both times , the owner Jason Sahara , took his time to explain everything in detail and gave us optiions . We are very happy with the customer service , follow up and we'll definitively use them again . Highly recommended ! Aloha read more

We had to change providers when our current company closed. Menehune was awesome in responding to our needs with great care and Aloha. Both technicians were so nice and did a great job getting rid of our ant problem. Highly recommend. read more

Prompt, responsive, reliable. They get the job done and keep their appointment! Honest and trust worthy company.

My tenant saw a rat climb out of a crawl space so I needed an exterminator fast. I didn't want to set a bunch of inhumane traps that wouldn't solve our problem and was looking for someone that would do exclusion work first. Alex from Menehune contacted me, listened to my concerns, gave me his opinions, and told me he'd do his best to get there the next day and call me with his feedback. After he inspected my apartment, he reported that my tenant had closed off most of the access points already but recommended a different material. He also found an area behind our stove that needed significant drywall work. He even walked the property and gave me his professional opinion on our current deterrence (surprise- it wasn't enough!). I passed that along to the manager as well as the board when he wasn't receptive. After all of that, he didn't charge me. I couldn't believe it. I actually offered to pay something. His services certainly warranted it! I will definitely be calling Menehune for all of my future extermination needs. read more

Kyle is a superstar! He is knowledgeable, experienced and patient with questions. It was easy to schedule an appointment and communicate with the Menehune team. read more

I usually don't write too many reviews but this company was really on the ball. I want to especially commend Wayne who came out for the termite inspection. He was always prompt with the appointments and always responded very quickly to my phone calls. I can highly recommend this company. read more

What can I say about these guys. Found live activity within a year of tenting, they never honored their warranty to re-tent if activity is found the first year. Nor do they return phone calls. Never again. read more

Jason Sahara and the team are AWESOME! First to respond in my Yelp requests First to be able to setup an inspection Was there on time with knowledgeable estimate Estimate was the best quality/value out of 3 companies solicited Agreed service scheduled the following week Techs and JASON showed up on time. Felt good that the Boss was there to make sure things were in hand Alex and Alex had the work done within 2 hours. Was so impressed I had them do my sisters house and they were equally on time and of great value My bugs are dead... read more

Affordable and easy to schedule. Techs are knowledgeable.they have pet friendly options for pest treatment. I work as a property manager and use them frequently to treat unit with pest problems. They are the best. read more