This is the third project Absolute has completed for us over the past couple of years--each on a…read moredifferent structure. After a few weather-related delays, the fumigation of our home was finally completed, and the team handled everything professionally. Anyone who's been through a tenting knows how stressful the process can be, but Justin (the owner) made it easier with a thorough and informative pre-tenting walkthrough. Brittany (Co-owner) was also nice to work with--courteous, responsive, and accommodating during our interactions (mainly on text). It is apparent how much this company prioritizes both client and employee safety. If you're considering fumigation and want more details about our experience, please reach out.

This review is based on my overall very bad experience with the company…read more I hired them for pest control in my apartment and was quoted a prize for the job. The company charged me more than what was quoted in the initial invoice. The job they did was very unprofessional. They did not do my kitchen where the infestation was maximum and the tech was out of my apartment in just 10-12 minutes.( I was not orally told that they do not do the Kitchen, It might be in fine prints in the contract but I was not aware of it ) . I did not get any information about how to prepare my apartment for the tech visit. When I did put a very bad Yelp and Google review I was asked to take down the review in exchange of lower prize the next time I get the service . ( I did take down the review as I did not want to go any further with the arguments with them) . But after waiting for a month I saw no reduction in the cockroach infestation. On 7/20/2026 the tech suddenly showed up at the apartment complex for the next quarterly service before scheduling with me before hand . When I said I do not want to go forward with the service and want to end the contract I was charged $250 for canceling it . So, In total I lost about $420 ( $160 for the first treatment and $ 261 for cancelling the service) for nothing . This was my first time with a pest control an did not know such contract exist . I would not have canceled their services if they would have done the job inspite of charging me higher than what was quoted in the invoice. But I DID NOT SEE ANY REDUCTION IN THE COCKROACH INFESTATIONN AFTER THEY COMPLETED THE TREATMENT. SO, BEWARE AND NEVER HIRE THEM FOR YOUR PEST CONTROL NEEDS. THERE ARE BETTER SERVICES OUT IN THE MARKET

Andrew was personable and knowledgeable. We highly recommend Eco Smart for your pesty pest…read moreeradication. We had interior and exterior application for ants and roaches. Andrew provided excellent service, we will use them again.

Andrew was absolutely great. He was thorough and detailed. He sprayed every corner, seam, doorway,…read moreand entranceway like he was on a mission and honestly I respect that level of commitment. He also went above and beyond by spraying proactively for roaches, ants, and spiders, and even mentioned it could help with the millipedes that have apparently decided my home is their vacation destination. He treated the drains for gnats too, which I did not even think about but now feel personally attacked by. What really stood out was that everything he used, spray, bait, and powder, was eco friendly and pet friendly, so no stressing about safety while still getting the job done. He also made sure we actually understood what to do after he left. He went over the instructions multiple times, emphasizing that everything needed at least 45 to 60 minutes to dry. Clear, patient, and thorough, basically the opposite of every confusing instruction manual ever written. Also, shoutout to the woman who scheduled the appointment, I am so sorry I forgot your name. She was amazing, super knowledgeable, clearly experienced, and mentioned she has been doing this for years and has been on the islands for something like 47 years. You can tell when someone knows their stuff and she definitely does. Regarding the cost, there was a small difference from the original quote. I was initially quoted 180 dollars before taxes with the note that paying cash would cover the taxes. In the end, I was charged 165 dollars, which was actually lower than expected. I appreciated the transparency during the visit and the final price worked out well. Overall, highly recommend. Huge thanks to Eco Smart for sending such an awesome team. If all service experiences were like this, I would actually look forward to having bugs. Okay that is a lie but you get it.

I never write reviews. Ever. But the way this company does business has left a terrible taste in my…read moremouth and I just feel like anyone looking for pest management should just be aware. This past December and January, I had MPM come out to treat drywood and subterranean termites at my property. They were very quick to respond when they were getting their money, got the jobs scheduled and did it. That part was fine. I was even told I was covered for 5 years for a retreatment if any termite activity was found! Afterwards, we started renovating the property and nearly everyday my contractors were telling me they were were still finding termite frass and active termite activity. I reached out to Menehune and asked them to honor the terms lf their warranty (why would I even lie to them about this?) They said the owner had to come see it for his own eyes before he would honor the warranty. Its now been nearly 4 weeks, I've called multiple times and sent multiple emails. Owner has never came. Ive emailed them picturee, no tesponse. They obviously have no intention of honoring their warranty. I would recommend any other company, I feel duped and lied too and now have to pay for a retreatment within 4 months of having my house treated extensively by this company under the promise they'd retreat it if this exact situation occurred. AVOID.

Tenting was okay, but we're definitely missing several household items. Crew obviously toyed with…read morethe outdoor bbq and gas canisters littered in our yard. Lastly, wet boot footprints on our carpeted stairs and master bedroom. Very unprofessional crew quality.

Our home inspector found 4 wasp nests in the eaves. I called several pest control companies and…read morethey had really high pricing plus would not remove the nests which is wild to me. Not only did Kevin remove all 4, he found several more, treated and removed them. His pricing is excellent. CALL HIM!!! He won't disappoint!!!

Kevin did a great job. Very down to earth and trustworthy. Knowledgeable, hard working and…read morereliable. Will definitely use him again. Wayne A.

I called them twice and they never called back. Even if they're backed up they should still have…read morethe courtesy to call and say so.

Rescued yet again by Grant and his team! I'm going on 5…read moreyears of having a very good relationship with this team of saviors! I sleep so much better at night knowing that my house is protected by NexGen!

I only got the initial inspection (which was free) but got insight on the many holes hidden within…read moremy unit that could be the culprit for the roach sightings. Sean seemed like an honest person; I got an upfront estimate on a quarterly maintenance program, but he also said the traps we already laid out could be enough to keep bugs out. He also let me know that there are other things I could do myself before committing to the maintenance program. Within a day or two I got a email with more details on the maintenance program, along with the pictures he took of each hole in my unit. So even though it had only been an initial inspection, I got enough information to be satisfied with Pest Tech Hawai'i.

I had a very disappointing experience…read more In July 2026, this company arrived to tent the house across from mine. Without my permission, the crew drove a heavy vehicle onto my driveway and lawn, leaving noticeable indentations. They also turned the vehicle's tires while on the grass, tearing up and damaging the lawn. I contacted the company by phone, left a message through their AI system (which is just horrible as you don't get to talk to a real person. Guess their way of not having to get back to you.) and followed up with a detailed email requesting that someone contact me to discuss resolving the damage. Despite these efforts, I have received no response. Mistakes can happen, but what is most disappointing is the lack of communication and customer service afterward. I simply wanted to discuss the damage and find a resolution, but my calls and email have gone unanswered.

Patrick has been treating my palms for the coconut rhinoceros beetle and always is willing to…read morelisten to my concerns. I'm hopeful that the treatments will be successful! Thank you Patrick!!

Absolute Termite & Pest Control is truly the best fumigation company to go with! They were…read moreincredibly helpful throughout the entire process and went above and beyond to make sure everything went smoothly. They even provided extra fumigation bags for free, which was such a thoughtful and helpful touch! A huge thank you to Kylie, Skye, and Jayshia for all their help and amazing customer service. They were kind, professional, and made the whole experience so much easier. I highly recommend Absolute Termite & Pest Control to anyone looking for a reliable and trustworthy fumigation company!

I booked a move out treatment for my apartment 1 month in advance with Riley. He confirmed my…read moreappointment via text message but on the day of, he didn't show! I called several times and texted him with no response. Do not recommend simply due to the unreliability!

They provided effective and professional pest control services from a local company. We will be…read moreusing them in the future and definitely recommend them friends and family. Mahalo!