Visit #3 I've used these guys several times for some spot treatment. Excellent customer service by the lady who picked up the phone and Ace was the one who helped me with my current service. My need was a bit different - my mechanic found a dead rat in the car. I don't know how the heck it got in there and I don't want to know how. Ace came by early, greeted me, and he was just as puzzled as I was on how a rat ended up in there, but he was able to pull the thing out and clean out the area of the car it was on. Thankfully, it was in an easy to access area and he was able to safely dispose of it. I didn't want to touch that thing with a 10 foot pole - price to remove and dispose of it was very reasonable. Not sure about these other lower reviews, but this is my third time working with them and they're great. read more

If you want cheapest price, they'll be the cheapest. Consequently, unprofessional and very poor workmanship. They caused $2,800 of damage to my roof and guttering after tenting my home for termites. I called their office and was told Justin Denny does not accept calls from customers. He only accepts written letters (per some girl who refers to herself as General Manager). I can reach CEO's of Fortune 100/500 companies. But you can't reach the owner of a small mom and pop local company like Absolute Termite and Pest control. My attorney is preparing documents. And by the way, I'm a huge supporter of LOCAL. As others have stated, BUYER BE WARE! AVOID this company!!! Your hard earned dollars are MUCH SAFER and with IMPROVED QUALITY at ALOHA TERMITE & PEST CONTROL! Local and reputable. read more

This is the third project Absolute has completed for us over the past couple of years--each on a different structure. After a few weather-related delays, the fumigation of our home was finally completed, and the team handled everything professionally. Anyone who's been through a tenting knows how stressful the process can be, but Justin (the owner) made it easier with a thorough and informative pre-tenting walkthrough. Brittany (Co-owner) was also nice to work with--courteous, responsive, and accommodating during our interactions (mainly on text). It is apparent how much this company prioritizes both client and employee safety. If you're considering fumigation and want more details about our experience, please reach out. read more

We had a very negative experience with this company and would recommend that they should definitely be avoided. It may be very tempting to choose their service based upon their below market pricing for tented fumigation. However, after our fumigation experience, we learned how they can offer such low prices. They have a high customer volume and rapid tent turnover by shortening the fumigation period from the recommended 24 hr minimum to, in our case, only 17 hrs. I contacted the maker of Vikane to see if this was an adequate duration to achieve complete killing of the termites. They stated that this was possible only if the concentration of the gas was increased. How likely do you think it is that the company would have increased the amount of an expensive gas released into the house? Even if they stated that it was increased there is no way to confirm this. We had a long-scheduled appointment at 9:30 AM for tented fumigation of our home. Based upon the need to vacate the house, we also booked a two-night trip to Hawaii Island. As the morning wore on with nobody coming to the house, and no notification of any delay, we called and were informed that an inspector would come by to do a preliminary walk through. Unfortunately, he would arrive after we needed to depart for the airport to catch our flight. He did come and we were reassured that the tenting would still be done that day. Several hours after our arrival on Hawaii Island there was still no crew at our home. We were told by the front office as late as 5:30 pm that our home was still scheduled for tenting that day which is laughable as they would have been working in the dark at that time in the winter months. Of course, they never came and we were given the excuse that the winds were too gusty to tent. This was a bold-faced lie, probably invented by the tenting crew, and something that we disproved from concurrent weather reports. The following morning, we were being told that we would have to reschedule for a later date, after having done all the required prep work for the tenting. A normal customer-centric service would have squeezed us into the current schedule for that day even if it meant bumping another customer. Also we were leaving the island in a few days for a prolonged trip so this was not an option. We had to beg for a slot that day and, fortunately, there was a cancellation that permitted the treatment the day before our flight home. read more

Absolute is terrible poor customer service. Been calling for the last month they've been using my credit card information to charge me for monthly services I did not approve. Said they gonna call me back but still no response. To date they still haven't refunded me for unapproved charges. Can't get past the receptionist or whoever answers the phone keep getting the run around and problem for us still not solved. Crooks!!!!!! read more

The customer service at this company is extremely unprofessional. I regret giving them a second chance. The first time I stopped using their pest control service was because of repeated scheduling issues. They often showed up earlier than the agreed time sometimes by over an hour and then asked me to reschedule. On several occasions, they didn't show up at all. Despite this, I decided to give them another chance and signed a one-year contract. Unfortunately, the problems have only gotten worse. Now, I have been double charged, and their explanation is that I "wasn't charged properly last month." That is not an acceptable excuse. Signing a contract does not give them the right to suddenly charge extra without clear communication or authorization. When I tried to resolve this with customer service and management, they were completely unhelpful and kept repeating the same excuse without offering any real solution. Overall, this company lacks professionalism, reliability, and accountability. I would not recommend their services to anyone. Unfortunately, I am now stuck in a one-year contract, so I hope others have better luck than I did. However, being under contract does not justify double charging customers. A contract should protect both sides not be used as an excuse for poor service or billing issues. The customer service at this company is extremely unprofessional. I regret giving them a second chance. The first time I stopped using their pest control service was because of repeated scheduling issues. They often showed up earlier than the agreed time sometimes by over an hour and then asked me to reschedule. On several occasions, they didn't show up at all. Despite this, I decided to give them another chance and signed a one-year contract. Unfortunately, the problems have only gotten worse. Now, I have been double charged, and their explanation is that I "wasn't charged properly last month." That is not an acceptable excuse. Signing a contract does not give them the right to suddenly charge extra without clear communication or authorization. When I tried to resolve this with customer service and management, they were completely unhelpful and kept repeating the same excuse without offering any real solution. Overall, this company lacks professionalism, reliability, and accountability. I would not recommend their services to anyone. Unfortunately, I am now stuck in a one-year contract, so I hope others have better luck than I did. However, being under contract does not justify double charging customers. A contract should protect both sides not be used as an excuse for poor service or billing issues. Updated: I was charged more than the quoted price $78.53, and my refund of $549.74 from two different charges has still not been processed after two months. I initially spoke with Amy, the manager, who was nice and agreed to a new quote, but the refund never arrived. Since then, I've called multiple times once being put on hold for 30 minutes and contacted customer service through their website. They claimed the refund was issued and told me to contact my bank. My bank confirmed no credit was received. Management has only sent screenshots claiming the refund was processed, but I never received an email or proper invoice. Overall, the communication is poor, management doesn't seem to care, and resolving billing errors is a frustrating, long process. Be careful if you encounter billing issues my experience suggests they may give inaccurate information about refunds. read more

Absolute Termite & Pest Control - Pest Control Near Me - Kapolei, Hawaii

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Terrible customer service and very unprofessional. This company No-Showed on us two consecutive times for a site visit and quote. 29April and 06May. Waited for 4hrs each time and they didn't even have the professionalism to call and inform us. We never leave reviews but you forced us to make this one. GOOD LUCK if you try them.... read more

After moving into our place we noticed ants, cockroaches, spiders and even a centipede. Just moved back from the mainland and my girls dislike any type of pest...I strongly agree with them. So I gave absolute termite and pest control a call. The lovely lady at the other end gave me prices as well as all the info I needed. I booked right away and they even serviced the following week. The gentleman that came to do the service was very friendly and professional. He even removed his shoes and to walk through the house. I set up service that'll have them come every quarter. So far the treatment has definitely worked. Within a week, we've found dead cockroaches inside and out. Definitely recommend to anyone dealing with pest around the home. I feel safer already! read more

Aloha All, Beware of Absolute Termite & Pest Control! They use bait-and-switch tactics. They'll give you a low quote at first, and you'll pay it. But when the tenting day arrives (when you're most vulnerable) they'll demand double the cost or refuse to proceed, claiming the original quote was inaccurate. The Full Story: I contacted Absolute Termite & Pest Control in July and spoke with Maile. They were having a sale, so I booked a consultation to get a quote. They sent out Michael, their technician, who was friendly and professional. He gave me a quote and scheduled the tenting for September. It seemed like a good deal, so I paid it. A week before the tenting, Michael came back for a walkthrough and reassured me that everything was good to go. When tenting day arrived, Cameron, another technician, who was also friendly for the most part, told me the quote was wrong and that I needed to speak with Amy Pascal from the office. Amy was busy, so I spoke with Maile again. She told me that Michael had done the quote incorrectly and that the cost would now be triple the original amount. I told her we couldn't afford that as we had budgeted and planned for this months in advance. After a lot of back and forth, she said Michael had misquoted four other homes recently, that he'd been fired, and was no longer with the company. She apologized and said the best they could do was 2.5 times the original quote. I told her I simply couldn't afford that and only had enough to cover double the agreed initial quoted price. She agreed, and they went ahead with the tenting. Their technicians did a good job on the actual tenting. The next day, they removed the tent and sent out a technician six hours later to clear the house with their meter. To my surprise, it was Michael, the same technician who had originally given me the quote and the one Maile said had been fired for misquoting other homes. I asked him what was going on, and he said he didn't know. He told me he had built the quote correctly and had done hundreds of homes. I immediately called Amy Pascal while Michael was standing right there. She apologized and said she would look into it with accounting. It's now been over two weeks and I've followed up six times. At first, Amy said they were still looking into it and would get back to me. She never did, and now she no longer answers or returns my calls. I thought about just giving up, but something doesn't sit right with me. Michael said he's done "hundreds of these quotes," and Maile mentioned there were "four other homes" that recently had the same issue. That tells me within our community and especially our kūpuna are likely being taken advantage of when they're most vulnerable. That just doesn't sit right with me. I will be reporting this company to the Better Business Bureau. To anyone else who has been scammed by Absolute Termite and Pest Control, I'm truly sorry and I'll do my best to stand up for you. -Mahalo Darren read more

Absolute Termite & Pest Control - Signage from the tenting service. - Pest Control Near Me - Kapolei, Hawaii

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BEWARE - Zero communication, unauthorized charges, and no accountability. Similar to the other poor reviews, my technician arrived late and outside of the scheduled time window. They had already left by the time I called back just 15 minutes later and I was told I would have to reschedule. Since then it has been a nightmare. This company has charged my credit card 5 times for a total of over $2,000 for what should have been a $500 service that was NEVER performed. What makes this worse is the complete lack of communication throughout this entire ordeal. I made multiple attempts to reach upper management and never received a single callback. No one contacted me before these additional charges were applied to my card. They simply kept charging a card on file without authorization, without notice, and without any attempt to resolve the situation. I feel robbed. If you are considering using this company, please think twice. A business that cannot communicate, will not return calls from management, and repeatedly charges your card without notice is not one you want access to your home or your payment information. read more

Major dings on my rain gutters as if a ladder was leaning on it, busted three bracket for mounting my ring camera solar panels, dirtied my white vinyl fence, and when I called to complain, they said they were not responsible for any damages per the service contract. Also frustrated on the lack of communication at the beginning and ending of service. read more

This company is absolutely the worst. After tenting our house in Aiea, we found that they had broken over 100+ tiles on our Munier roof. They claimed no responsibility and now I'm stuck with having to put on a new roof. They also went swimming in our pool w/o permission. In addition, i did an inspection after the tent was put up and found a gaping hole in the tent which gas was escaping. Where was quality control ????? How a company can run a business like this is beyond me. Plse do not use this company even though they might give you a $500 discount. You will pay for what you get. I would give a negative review if i could. read more

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I had a bad experience with this company tenting my house. For our first appointment the technician was hours late. When I called to check they said he was stuck in traffic. Sure, but multiple hours late for the first appointment of the day? Didnʻt seem right but I figured give them the benefit of the doubt. For the tenting they emailed a confirmation of 10-11am arrival time. We prepped the house, following every detail of the instructions and waited. When no one had arrived at 12pm I called in and they said that the team was on their way and would be there by 1pm. They showed up at 4:30. About an hour into the tenting, they said that there was an issue with ivy on one wall. I explained that at our walk through the rep had told me it would be fine as long as I removed a gutter, which I had done, but the team on site said I had to call the office. I spoke with Amy, who told me that if I ripped the ivy out, they would finish the tenting. There was no turning back at that point, so I did it just to get it over with. It took about 30 minutes. Then when I called Amy back to let her know it was done, she told me that it was too dark and they sent their crew home without finishing the tenting. When I complained, she said that they could charge me $650 for not preparing the house properly, but would "waive the charge and reschedule as a courtesy to us." We had followed every instruction they gave us and the idea that they were doing us a favor was pretty insulting. They rescheduled for two days later, so instead of us being out of the house for one day, we were out for four. When I came back I found broken sprinkler heads and other damage to the house. The kicker in all of this is that I was telling the story to a coworker, and she asked if it was Absolute Termite because she had the same experience. Do not use this company. read more

I got general pest control done today and the service went very well. The associate arrived on time and was very courteous and they sprayed all the places in my apartment . He even sprayed outside the main door so that the pest do not come in from other apartments on the floor. read more

These guys were a big help in removing our Yellowjacket nest! We suspected a nest on our back lanai and it is attached to both bedrooms of the condo, and we kept having stragglers sneak into the house. We thought this was a smaller nest, never seeing more than a dozen wasps ever around the lanai--turns out, because there is no off-season here for wasps, that this nest of nearly over 4 dozen wasps was forming relatively quickly under our noses! Our exterminator handled the job like a champ, though he did have to come out a second time, due to getting wasp freeze in his eyes the first time, meaning we had to reschedule. But when he was able to fully complete the job, he froze the wasps with wasp freeze, removed the nest and even got along well with our dogs enough that they might've become friends in such a short time! The exterminator did also say that this was a sizable nest, definitely on the bigger side, so keep eyes on your nooks and crannies around your place! The communication aspect of this experience was not the best, we did have a hiccup or two where I was texting an agent to contact my husband, provided details to do so, as I had to work on the day of initial appointment. My husband was left wondering what happened to the exterminator for over half an hour when he had left to retrieve something from his truck and never came back nor received indication from the company--they continued to contact me, messaging me and leaving me a voicemail at work, stating our exterminator had a self-pertaining emergency, and that we needed to reschedule. This was very frustrating, as at the time, I worked a very labor intensive job in retail and was fully unable to access my phone outside of designated breaks during work hours, and my phone service was almost naught at work. The coat of this service was astounding in a good way! They did not charge an inspection or assessment fee--they charged sub $200 for the same-day nest assessment, treatment and removal, unlike many exterminators seeming to charge $75+ to assess one day, then charge $200-300+ for nest treatment, and not necessarily including removal! We were left with the wasp bodies to remove the next day, as the wasp freeze needed to fully treat and dry before handling, but that was really not difficult, especially with how the service and cost of it turned out! All in all--great experience throughout. Should we need services again, we will be guaranteed requesting their expertise. read more

Absolute Termite & Pest Control - The Yellowjacket nest location - Pest Control Near Me - Kapolei, Hawaii

Very disappointed with my overall experience so far. Communication, follow up and accountability leave a lot to be desired. Tenting was scheduled and accepted for our back house and was told I'd be called before they show up. They showed up first thing that morning to start, no call. Left a couple hours later. That afternoon another couple guys show up. I hear noises go out and am informed that they are dispensing the gas for the fumigation. No call. I later get a call from the office thinking its a belated heads up or a status check. Kylie is calling to ask and inform me that the take down will happen later in the afternoon on the scheduled day. I say no problem and just for them to call me when they are coming or give me a more definitive time frame on when to expect them. I informed her that I had plans but was flexible and that I had not gotten any calls as expected on set up day. She apologized and said she would pass on my request. Surprise surprise they show up at 8:30 am no call again but at least I wasn't leaving for a couple hours yet. At least this crew summed things up without me asking. Now on the final day of inspection, I hear someone in our back house and assume its the guy hear to give the all clear. ( no call again but not surprised now.) He tells me our back house is clear and can be occupied again. I thanked him and joked that at least I had time over the week to get things back in order. Unfortunately I come to find out that he locked me out and I had no keys. I couldn't understand why he would lock up knowing I was outside on the premises. Called the office and they called back the next day. When informed of my predicament, I was told the manager would call me. 90 minutes later, I call back and was told that it wasn't their fault and suggested that I call a locksmith. (Duh) I told them I had yet to receive a call from their manager and would expect one within the hour. We'll they are closed now and no call. Bottom line is that their are a lot of fumigation companies and if you want no accountability, lack of integrity and poor management customer service, go for it. D.Y read more

Very good communication and affordable! The technician walks you through the process and what to expect in the coming days and weeks. I like the flexibility that they have with maintenance which is one reason I chose to work with this company! Just explain all the pests you are dealing with because it could be covered and included in your package already! read more

I needed a termite inspection to refinance my home. Customer service responded quickly via email and even gave a quite for service. Inspection was done that same week. Response afterwards took a little more time than anticipated, somewhat on my end due to the company needing more information. From Inspection to reciept of results took about 3 weeks. read more

Absolute Termite was quick to respond to my questions. They sent Michael to do the assessment on my rodent problem. He laid 6 sticky traps in two different locations. Within a couple of days they caught a really big rat. I have not heard or seen any other rodents since then. They sent over another guy shortly to dispose of the rat. Friendly staff, attentive and quick response. Highly recommend this company to everyone! read more

Had to tent the house for termites as part of the terms with the Buyer when purchasing our home. In getting bids, Absolute was the low bidder and could get it done in our timeframe. A pre-inspection of the property was made by Absolute and we were informed to remove the gutter-mounted solar panels for our security cameras and any fencing that was attached to the house. These items would prevent them from pulling the tent over the house. With the necessary items removed, Absolute arrived on the scheduled day and quickly got the house tented. Following removal of the tent the next day, Absolute returned to do another inspection and cleared the house for entry. As I was not present during the post-tenting inspection, I inspected the property a day later and found no damage. Everything was like it was prior to tenting. read more

On 7/9/25, Absolute Termite took down the tent from my home for termite fumigation at about 8:30 or 9 am. I returned home about 4:30 pm in the afternoon after being notified it was safe to return. At that time, I noticed there was no running water in the house. I called the company to find out what happened and was told that while removing the tent, it got caught on the solar valve and broke and they had to shut off the main water line. I explained to them I should have been notified immediately so I could have responded back home and try to find a plumber. It was already too late and I had no water until the morning when I found a plumber to repair the valve. Furthermore, I found damage to my fence post which was not reported. As of this review, I have not heard back from Absolute Termite. read more

Absolute Termite & Pest Control - Pest Control Near Me - Kapolei, Hawaii

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I decided to go with Absolute Termite & Pest Control Hawaii for my termite tenting since they had the best price of the contractors I talked to. Also, they had good reviews on Yelp and were very responsive. They showed up everytime as scheduled; for the initial estimate, walk through before tenting, tenting, takedown, and clearance to reenter. The workers were all very professional and communicated well. They have a five year warranty which seems to be the industry standard. The real test will be if nothing happens in the next five years. However, given their service so far, I have confidence they will be responsive. Therefore, I would recommend them for anyone needing a good termite tenting contractor. read more

Absolute Termite & Pest Control - Tenting up and ready for gassing - Pest Control Near Me - Kapolei, Hawaii

Absolute Pest Control completely dropped the ball. They didn't show up for a confirmed appointment and gave zero notice. No call, no explanation--just a straight no-show. That alone is unacceptable. When contacted, I was told the next available date was weeks away, as if their scheduling failure should become my problem. That's not how a warranty works. Customers shouldn't be penalized because a company can't manage its calendar. This level of unreliability defeats the entire purpose of paying for ongoing service. If you want a pest control company that actually shows up and stands behind their warranty, I would absolutely look elsewhere. read more

These guys were altogether excellent and I will recommend and use them again! Nothing was damaged. They were safe and kind! read more

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I am so impressed with the service that Absolute Termite and Pest provide. I have been a customer for almost 5 years and they are still the best. I have used their help at multiple properties. From termites, to ants, roaches, and even book lice, they are amazing at taking care of it all.The technicians are all wonderful and kind. The office staff are also great. They return my calls promptly and make schedule adjustments with no hesitation. Their prices are better than other companies that I called. I highly recommend Absolute Termite and Pest Control for your extermination needs. read more

Made an appointment for 10/14/25 for pest control at 11am at the Moana Pacific. They confirmed appointment and took my payment information. Called them 3 times and they said they would be there at 1 pm, then 2pm, but no one ever showed up and they never reached out to me. I had to call them several times and leave a message to actually speak to a real person, even sent e-mails. Wouldn't book with this company as they don't show up or call. Tenants waited for them for 7 hours with 3 confirmations that they would be right there and that they were already in the building, but they never showed. read more

Terrible company! Absolute Termite and Pest Control came to our house to perform a termite tenting service. They pulled their very large work truck on to our property and parked very close to my car (car color blocked in photo for privacy). They proceeded to unload their equipment, throw things to each other, joke around, and not pay attention to what they were doing while on our property. When they left, we noticed that my car was damaged on the driver's side, which is the side that the termite work truck was parked next to. Damages include cracks in my taillight, dented side panel, and paint scratched off. I called Absolute Termite and Pest Control right after the incident had occurred. They were already off of our property and their rep answered the phone. I told them what happened and that they were to blame for my car being damaged since they were the only ones on our property with a vehicle that day. The rep said their owner Justin was "on vacation" and I overheard a woman's voice in the background saying "Hang up the phone, don't talk to them" The rep hung up on me and then I called back, and Absolute Termite and Pest Control had blocked my number. What kind of company does that?! The estimated repairs for the damages they caused to my car are about $3,500. My car is also brand new which obviously makes me even more pissed off. I filed a criminal hit and run police report and went through 2 months of the police going back and forth with Absolute Termite and Pest Control. At first the company told the police that they were going to provide their insurance card. Then they decided that they would retract that statement and then claimed that they were not at fault so they shouldn't have to be responsible. I want Absolute Termite and Pest Control to pay for what they have done. This is the most unprofessional company I've ever dealt with in my life. Check out all of their reviews that mention property damage, it's because their crew jokes around on site, doesn't take their job seriously, and doesn't pay attention to what they are doing. Oh and guess what, after just two months, the termites are back! So they did a lousy job too. Take my advice and DON'T HIRE THIS FRAUDULENT AND DISHONEST COMPANY read more

Absolute Termite & Pest Control - Pest Control Near Me - Kapolei, Hawaii

Aloha Mr Justin Duny, I'm writing to express my disappointment with the customer service I received today from the individual who identified herself as your manager at 4:44 p.m. This issue began when Antonie repeatedly called me to schedule a treatment that was not scheduled. For context: 1. My last scheduled service was on October 3, 2025, at 4:00 p.m., but no technician arrived on time. The technician eventually showed up around 8:00 p.m. with no prior notice -- which is unacceptable. 2. My agreement clearly states 12 services per year at $100.00 per visit (see attached quote). After my one-year period ended, I requested a new quote for quarterly service on September 8, 2025 (attached est 16908), which I received but never signed. No follow-up was made by your office regarding that quote or the status of my account. 3. Despite no active agreement or authorization, my card was charged $60.00 + $10.00 + $20.00 today, October 16, 2025, without approval. 4. When I called your office to clarify, I explained the situation numerous times, including the fact that I requested a quarterly service quote and never agreed to continue monthly service. Yet, I was told my account was on "auto-pay," even though this term appears nowhere in the original signed quote or the new one sent in September. Additionally, when I phoned earlier in September to request a new quote, no one mentioned that cancellation was required in writing, and this policy is not noted anywhere on the quote itself. If the original agreement was set to auto-renew without my consent or this information being disclosed, it would be considered misrepresentation. As someone with over 20 years in the hospitality and customer experience industry, I was extremely disappointed by the lack of professionalism and empathy shown by your manager. She was defensive, dismissive, and unwilling to listen -- which reflects poorly on your company's reputation. I am requesting an immediate refund for all unauthorized charges made today and written confirmation that my account is closed with no further billing. Please confirm the refund has been issued within three (3) business days of this message. I usually don't post any review but your so called manager push is so unprofessional. I look forward to your prompt response and resolution. read more

It was a last minute thing to get the my place treated! I called a week in advance and luckily for me they had an opening!! They were very friendly and helpful! What I also liked was the email reminders that they sent me! Got a phone call at 8:30 this morning saying my place was treated! So efficient!! Thank You!! read more

Some issue being looked at and fixed will update as we move along. Most part crew was great

Pest Control Technicians Ace & Antoin were very professional with down-to-earth compassion for our desperate situation! They took extra time out of their day to help my auntie find just the right spots in her home for setting various rat traps. They were exceptionally patient with her, very polite and technically skilled in deploying the traps. Now she can sleep well at night thanks to their services. You can't put a price tag on peace of mind. - Joey read more

Was struggling with roaches for months and these guys got rid of them! Brian did my service today and was great.

I recently moved into my new home and noticed it was time for a spray. I messaged and called a few places I had found on Yelp and this company was very responsive and a good value. They do inside and outside spraying, which inside concerned me since I've got a dog. The rep and tech, Joseph, said that it's non-aerosol and is child and pet-friendly, so I agreed to service. You pay with the tech after service is rendered, which is nice and quick (30 min tops?) The next day I found a few dudes and glad I followed through. It was recommended based on home and what type of bugs to spray every other month. I paid about $99 for this service for an upstairs 4 bed/2 bath home. Hopefully it keeps the roaches away. I hate those things. read more

5/23/15: Update - service rep followed up timely and provided some additional treatment within warranty. 5/15/25: Paid $2,600 last August for heat treatment to kill termites found in wood located inbetween my kitchen and bathroom since normal spot treatment was not possible. Fast forward to today and swarmers are still coming from the same spot. Waste of money. read more

1 STAR -- and honestly, I'm being way too kind. Let me break down my experience with Absolute Termite and Pest Control, because the whole thing felt like a bad joke. First of all, the way they hype up their "deals" is wild. The energy before you sign? Oh, they're all friendly, helpful, enthusiastic -- practically rolling out the red carpet. But the second I signed and an issue came up? Suddenly everyone, especially Amy the office manager, developed selective memory loss. Everything they promised earlier? Poof. Gone. Vanished. Amnesia activated. And speaking of Amy... Whew. Calling her was like interrupting someone who already didn't want to be at work. The rudeness? Consistent. The attitude? Strong. The willingness to help? Nonexistent. Every question felt like I was asking her to rebuild the company from scratch. But what really took me out? The way they treat your card on file like a tip jar they can just tap into whenever they feel like it. No heads-up, no clarity, no "Hey, this is coming up." Just surprise! A charge. It gave the exact same energy as: "We forgot everything we told you, but we sure didn't forget your card number." Between the shady "deal hype," the amnesia when issues arise, and Amy's award-winning attitude, this company is a full-time headache. If you like being overpromised, underdelivered, ignored, talked down to, and randomly charged -- congratulations, you've found your soulmate. Everyone else? Run while your wallet is still intact. read more

Very well trained and excellent communication with office staff on setting up my account and scheduling my much needed pest control, technician super friendly and helpful, recommend using this company for your pest troubles Aloha absolute pest control for the great service read more

We've had a good experience with Absolute Termite for our own pest control needs, which is why we felt confident recommending them to close friends. Unfortunately, that trust was misplaced. Our friend has now been rescheduled twice for tenting -- after being promised confirmed service dates. On both occasions, the crew simply didn't show up. No bad weather. No emergencies. Just vague excuses about "staffing issues." Let's be clear: Tenting isn't a small inconvenience. It requires people to leave their homes, spend money on hotels, and rearrange their lives. Our friend had to check into a hotel twice, only to be told -- after the fact -- that the work wouldn't be happening. This isn't just unprofessional -- it's inconsiderate and costly. If your company cannot guarantee a job will happen, then don't schedule it. Don't overpromise and underdeliver at someone else's expense. The only thing "absolute" about Absolute Termite seems to be their disregard for people's time, money, and basic respect. We won't be referring them again and we will find a new pest control service too. read more

Mathew was very thorough in addressing our pest concerns. He was respectful. Efficient with his time and did an excellent job. If you have a pest infestation, Mathew would be the guy I'd recommend. Pete L. read more

I would like to thank Amy for her professionalism, patience and her attention to detail in helping me and my Buyers. Truly grateful for her explaining the whole process so my Buyers know exactly what's needed. CARY read more

Update - October 28, 2025 I want to provide an update to my initial review. The fumigation was completed on 10/23, and I thank the crew for arriving in the morning as scheduled. The lead technician on site was professional, and the work itself went smoothly. After the tenting was removed and gas service restored, I discovered a few minor damages (including a broken tile near one entrance, a partially dislodged gate post, and slight gutter damage). I submitted photos and video to management, and received a voicemail response on Friday, 10/24 around 4:25 PM acknowledging receipt of the damage report. The manager also stated that someone in their office ("Brit") had seen my review and that she would like to discuss it with me. I appreciate when a business takes feedback seriously and works to make things right. They clearly made an effort to ensure the fumigation was completed properly on the second visit, and I welcome continued communication to address the remaining minor damage items. read more