They were fast and easy. Did the service and even attached new extinguisher holders. The price was…read morequite reasonable and transparent, no hidden fees or anything.

We needed an annual inspection for our company's fire extinguisher. I originally called the company…read morewho did the previous inspection. In fact, I called them twice. Two weeks ago. Still haven't heard back from them. I kinda wish they'd call back just so I could have the satisfaction of telling them I went with another company because they took too long to call me back. On a SUNDAY, I sent FIRESHIELD a request for a quote through Yelp. Within a short period of time and a few text messages back and forth, all my questions were answered and I had an appointment scheduled. The tech arrived earlier than the appointment window I was given, was very friendly, and had completed everything in about 15 minutes. FIRESHIELD's fee for the inspection was also less expensive than the other quotes I received. I will definitely be calling them for future fire extinguisher inspections and servicing.

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

I've had several fantastic interactions with the company. Paul is a straight-shooter and gets the…read morejob done. Very thankful for the team of professionals over there.

Have worked with Fireguard for many years. I am in different line of work, but have had a need for…read moretheir services many times. They have provided professional work with well needed suggestions and knowledge to help us get things done right and on time. When we referred Fireguard to others, I have had great responses on how the work was performed. I plan on to keep using fireguard in the future.

It's that time again for fire extinguisher service! Called ahead to ensure walk in was okay, they…read moresaid of course come on down. When I walked in, they were ready to help. Everyone here is so kind and happy to help with any of your needs. I was in and out in less than 15min. So happy to have found them last year and will continue to use their services. Cost is very competitive, actually better than most. Thank you for the awesome service.

I have used Nickell Fire Protection for years. They do a great job and I always found their work…read moreto be top notch. They charge a fair price and they work fast. We had our extinguishers for our business serviced annually with them. It was always done fast and well. Good business, good people! I have recommended them to other companies as well. I would highly recommend them to yours as well.

They helped me last week get up to date with my fire extinguishers…read more I called around and found this place. It was an hour before closing and I said I would be there in 20 minutes. I got caught up at work and showed up about 5 minutes before they closed. I felt really bad so when I walked in I asked if they can still see me. They were so friendly and did not rush me or seem annoyed at all that it was pretty much the end of their day when I walked in. The lady at the desk was very friendly. And the other lady who helped me was also super friendly and extremely knowledgable. She helped me with some other questions I had about fire safety and exit plans and she did not hesitate to answer all my questions. It seems so silly to be so excited about using a company that sells fire extinguishers - I mean it's not like a dining experience at a restaurant. I was just picking up extinguishers. But for them to be so helpful and friendly made my day. Simple human kindness. They got me as a customer for life.

Excellent service,very helpful, Very knowledgeable staff, kind and helped us out, ask for kenny…read morecheers chef wahjeewah

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!